EVGA Nu Audio Drivers for Windows 7 are not working.

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EVGA Nu Audio Drivers for Windows 7 are not working.

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Discokid45 New Member Total Posts : 17 Reward points : 0 Joined: 2019/02/03 08:57:28 Status: offline Ribbons : 0 2019/02/06 15:51:08 (permalink) I recently purchased this new sound card but no matter what I do the drivers do not work. I've removed all previous drivers reinstalled the NU audio card countless times still not working. I keep receiving an error message EVGA NU Audio Card : Speaker runtime error ! SPDIF Runtime error ! Mic Runtime error ! Line in runtime error !. I can confirm that the card is receiving power because I see the lights pulsating. The sata connector is plugged directly into my power supply. I've tried to install the drivers while logged into my Admin account + while logged in as admin I right click and ran as admin anyways. Still no luck. Even after the install no interfaces appear in the sound options. I've looked through countless threads nothing has helped up to this point. Please advise. post edited by Discokid45 - 2019/02/06 15:53:40 Attached Image(s) #1 32 Replies Related Threads
bcavnaugh The Crunchinator Total Posts : 38977 Reward points : 0 Joined: 2012/09/18 17:31:18 Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H Status: offline Ribbons : 282 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 15:52:57 (permalink) Is the Connector a 4-Pin or 5-Pin? Sata Power connector warning for Buying an extension cable for NU Did you review this Thread? S/PDIF error on Windows startup/software launching, unusual software behaviour post edited by bcavnaugh - 2019/02/06 15:58:33 Associate Code: 9E88QK5L7811G3H #2
Discokid45 New Member Total Posts : 17 Reward points : 0 Joined: 2019/02/03 08:57:28 Status: offline Ribbons : 0 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 15:57:25 (permalink) My connector is a 5-pin #3
bcavnaugh The Crunchinator Total Posts : 38977 Reward points : 0 Joined: 2012/09/18 17:31:18 Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H Status: offline Ribbons : 282 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 15:59:57 (permalink) Discokid45 My connector is a 5-pin Your OS is Windows 7 x64 with SP1? You should be logged on as your Normal Account and the Right Click on the Install File and select Run as administrator. And Keep the Default Setup Settings? post edited by bcavnaugh - 2019/02/06 16:04:12 Associate Code: 9E88QK5L7811G3H #4
Discokid45 New Member Total Posts : 17 Reward points : 0 Joined: 2019/02/03 08:57:28 Status: offline Ribbons : 0 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 16:00:44 (permalink) My power cable is the sata connector to the bottom right of the screen shot with the green check mark. #5
Discokid45 New Member Total Posts : 17 Reward points : 0 Joined: 2019/02/03 08:57:28 Status: offline Ribbons : 0 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 16:01:45 (permalink) Yes, Windows 7 Pro Service pack 1 #6
Discokid45 New Member Total Posts : 17 Reward points : 0 Joined: 2019/02/03 08:57:28 Status: offline Ribbons : 0 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 16:03:00 (permalink) Okay so I should not install while logged into my admin account. I can try logging in as my standard and running as admin. #7
bcavnaugh The Crunchinator Total Posts : 38977 Reward points : 0 Joined: 2012/09/18 17:31:18 Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H Status: offline Ribbons : 282 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 16:05:44 (permalink) Discokid45 Okay so I should not install while logged into my admin account. I can try logging in as my standard and running as admin. Would not hurt to give it a go, this is how I install Software and Drivers. What is shown under (Sound, video and game controller) Looks like you have an RTX Graphics Card Installed as well? post edited by bcavnaugh - 2019/02/06 16:09:20 Associate Code: 9E88QK5L7811G3H #8
Discokid45 New Member Total Posts : 17 Reward points : 0 Joined: 2019/02/03 08:57:28 Status: offline Ribbons : 0 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 16:25:28 (permalink) I have GTX 1070 and underneath the sound,video and game controller is Nivida HD audio driver I'm removing the HD audio driver right now Nivida High definition Audio Driver post edited by Discokid45 - 2019/02/06 16:34:54 #9
bcavnaugh The Crunchinator Total Posts : 38977 Reward points : 0 Joined: 2012/09/18 17:31:18 Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H Status: offline Ribbons : 282 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 16:33:14 (permalink) Discokid45 I have GTX 1070 and underneath the sound,video and game controller is Nivida HD audio driver I'm removing the HD audio driver right now The NVIDIA HD Driver? Must be your Motherboard then, Windows 7 has a issue with USB 3.1 C Associate Code: 9E88QK5L7811G3H #10
Discokid45 New Member Total Posts : 17 Reward points : 0 Joined: 2019/02/03 08:57:28 Status: offline Ribbons : 0 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 16:33:57 (permalink) Still not working I keep getting the same outcome. #11
Discokid45 New Member Total Posts : 17 Reward points : 0 Joined: 2019/02/03 08:57:28 Status: offline Ribbons : 0 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 16:36:16 (permalink) This is my motherboard GIGABYTE GA-Z170X-Ultra Gaming (rev. 1.0) LGA 1151 Intel Z170 HDMI SATA 6Gb/s USB 3.1 USB 3.0 ATX Intel Motherboard Intel Core i7-6700K 8M Skylake Quad-Core 4.0 GHz LGA 1151 91W BX80662I76700K Desktop Processor Intel HD Graphics 530 x1 slot post edited by Discokid45 - 2019/02/06 16:40:26 Attached Image(s) #12
bcavnaugh The Crunchinator Total Posts : 38977 Reward points : 0 Joined: 2012/09/18 17:31:18 Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H Status: offline Ribbons : 282 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 16:36:47 (permalink) Discokid45 Still not working I keep getting the same outcome. Hate to ask but what is you hardware? (Make and Model Numbers) Motherboard: CPU: What PCIe Slot is your card installed? What is it shown in the Bios? Gen1/2/3 X4X8? Associate Code: 9E88QK5L7811G3H #13
bcavnaugh The Crunchinator Total Posts : 38977 Reward points : 0 Joined: 2012/09/18 17:31:18 Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H Status: offline Ribbons : 282 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 16:39:02 (permalink) Discokid45 This is my motherboard GIGABYTE GA-Z170X-Ultra Gaming (rev. 1.0) LGA 1151 Intel Z170 HDMI SATA 6Gb/s USB 3.1 USB 3.0 ATX Intel Motherboard Intel Core i7-6700K 8M Skylake Quad-Core 4.0 GHz LGA 1151 91W BX80662I76700K Desktop Processor Intel HD Graphics 530 x1 slot Is the Bios up to date? Last Bios F23j 5.58 MB 2018/03/09 America Is the Audio Disabled in the Bios? (Realtek HD Audio Driver) post edited by bcavnaugh - 2019/02/06 16:42:06 Associate Code: 9E88QK5L7811G3H #14
Discokid45 New Member Total Posts : 17 Reward points : 0 Joined: 2019/02/03 08:57:28 Status: offline Ribbons : 0 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 16:41:35 (permalink) Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 Language: English (Regional Setting: English) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: Z170X-Ultra Gaming BIOS: BIOS Date: 06/24/16 10:58:30 Ver: 05.0000B Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz Memory: 32768MB RAM Available OS Memory: 32716MB RAM Page File: 4559MB used, 60869MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: 130 DPI (135 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode Yes audio is disabled in the bios #15
bcavnaugh The Crunchinator Total Posts : 38977 Reward points : 0 Joined: 2012/09/18 17:31:18 Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H Status: offline Ribbons : 282 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 16:43:39 (permalink) And the Realtek HD Audio Drivers (And Software) are uninstalled? (Before you disabled it in the Bios) That is an old Bios BIOS: BIOS Date: 06/24/16 10:58:30 Ver: 05.0000B (Last Bios F23j 5.58 MB 2018/03/09) Though I have never seen a Bios cause issues with a Sound Card before, but this is new times. post edited by bcavnaugh - 2019/02/06 16:48:07 Associate Code: 9E88QK5L7811G3H #16
Discokid45 New Member Total Posts : 17 Reward points : 0 Joined: 2019/02/03 08:57:28 Status: offline Ribbons : 0 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 16:45:09 (permalink) Yes, no realtek drivers, I'll try updating the bios #17
bcavnaugh The Crunchinator Total Posts : 38977 Reward points : 0 Joined: 2012/09/18 17:31:18 Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H Status: offline Ribbons : 282 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 16:49:12 (permalink) Discokid45 Yes, no realtek drivers, I'll try updating the bios Remember to save your Current Settings Before you do. (Write them Down or snap images of the Settings) And Reset the BIOS Back to the Default Settings BEFORE you update it. Associate Code: 9E88QK5L7811G3H #18
Discokid45 New Member Total Posts : 17 Reward points : 0 Joined: 2019/02/03 08:57:28 Status: offline Ribbons : 0 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 16:59:38 (permalink) Okay thank you for your help I will let you know the outcome #19
bcavnaugh The Crunchinator Total Posts : 38977 Reward points : 0 Joined: 2012/09/18 17:31:18 Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H Status: offline Ribbons : 282 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 17:04:33 (permalink) Associate Code: 9E88QK5L7811G3H #20
Discokid45 New Member Total Posts : 17 Reward points : 0 Joined: 2019/02/03 08:57:28 Status: offline Ribbons : 0 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 17:19:23 (permalink) Unfortunately, after updating the bios to the latest version it still does not work. I receive the same outcome from the beginning :( #21
Discokid45 New Member Total Posts : 17 Reward points : 0 Joined: 2019/02/03 08:57:28 Status: offline Ribbons : 0 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 17:29:16 (permalink) ------------------ System Information ------------------ Time of this report: 2/6/2019, 20:27:02 Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 Language: English (Regional Setting: English) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: Z170X-Ultra Gaming BIOS: BIOS Date: 03/09/18 23:15:17 Ver: 05.0000C Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz Memory: 32768MB RAM Available OS Memory: 32724MB RAM Page File: 4349MB used, 61096MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: 130 DPI (135 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer. Input Tab: No problems found. I can see the software but no drivers ever install. Also the firmware is blank. Attached Image(s) #22
bcavnaugh The Crunchinator Total Posts : 38977 Reward points : 0 Joined: 2012/09/18 17:31:18 Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H Status: offline Ribbons : 282 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 17:40:34 (permalink) What happens if you Click on the Device in Device Manager and Click Update? What is shown under (Sound, video and game controller) post edited by bcavnaugh - 1 hour ago Associate Code: 9E88QK5L7811G3H #23
bcavnaugh The Crunchinator Total Posts : 38977 Reward points : 0 Joined: 2012/09/18 17:31:18 Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H Status: offline Ribbons : 282 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 17:42:41 (permalink) Can you test your Sound Card in another computer with Windows 10 Installed? Associate Code: 9E88QK5L7811G3H #24
Discokid45 New Member Total Posts : 17 Reward points : 0 Joined: 2019/02/03 08:57:28 Status: offline Ribbons : 0 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 17:48:35 (permalink) I don't have a windows 10 machine at home. Although, I tried to force the EVGA driver onto the USB device error driver and it installed but still did not work correct error code 10 Attached Image(s) #25
bcavnaugh The Crunchinator Total Posts : 38977 Reward points : 0 Joined: 2012/09/18 17:31:18 Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H Status: offline Ribbons : 282 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 17:58:12 (permalink) Install the Current Chipset Drivers Intel® Chipset Driver for Windows Version: 10.1.17903.8106 (Latest) Version: 10.1.17903.8106 (Latest) Language: English Size: 5.42 MB MD5: b3d90ad06251c59551bb618a51ea45ea intel_chipset_win_10.1.17903.8106_PV.zip Associate Code: 9E88QK5L7811G3H #26
bcavnaugh The Crunchinator Total Posts : 38977 Reward points : 0 Joined: 2012/09/18 17:31:18 Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H Status: offline Ribbons : 282 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 17:59:23 (permalink) Discokid45 I don't have a windows 10 machine at home. Although, I tried to force the EVGA driver onto the USB device error driver and it installed but still did not work correct error code 10 Device Manager can't start the hardware device Look under Services and see if you can set it to Startup with a Delay. Associate Code: 9E88QK5L7811G3H #27
Discokid45 New Member Total Posts : 17 Reward points : 0 Joined: 2019/02/03 08:57:28 Status: offline Ribbons : 0 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 18:54:57 (permalink) I got sick and tired of playing with this thing. I went ahead and upgraded to Windows 10 I planned on doing it later this year before Microsoft stops support for Windows 7 in January 2020. This just pushed me to do it sooner, I can confirm that the Windows 7 drivers are corrupt and do not work. Once I upgraded to 10 my system had no problems installing the drivers. Thanks again for all your help! :) #28
jll544 Superclocked Member Total Posts : 101 Reward points : 0 Joined: 2006/07/29 13:25:09 Status: offline Ribbons : 9 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 19:08:33 (permalink) Just came across this thread (too late, lol)... but for anyone else having trouble getting this working in Windows 7: As seen in the screenshots, the missing driver is for a USB Controller located on the PCI bus, so what's needed is a Windows 7 driver for the ASMedia ASM1042A (because Win7 lacks native USB 3.0 support). I don't see the ASMedia driver included in EVGA's driver package, so it seems to be an oversight on their part. You could try to find the appropriate driver on the Internet, or better yet wait for EVGA to provide an official one. post edited by jll544 - 2019/02/06 19:14:39 #29
Discokid45 New Member Total Posts : 17 Reward points : 0 Joined: 2019/02/03 08:57:28 Status: offline Ribbons : 0 Re: EVGA Nu Audio Drivers for Windows 7 are not working. 2019/02/06 19:38:40 (permalink) Thanks Jill, or upgrading is always option for a least case scenario. By the way is their an issue with recording in 32 bit ? I tried to record via the line out port 32-bit 384000 within Soundforge 13 but it says it does not support this interface. I am using the NU audio ASIO driver to do this. post edited by Discokid45 - 2019/02/06 19:41:50 Attached Image(s) #30