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Helpful ReplyHot!EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes

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babayaga -_-
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2019/12/11 14:32:15 (permalink)
I recently just got done with a new build alongside my new EVGA graphics card. Unfortunately, the monitor turns off after 15 minutes while the computer still runs.
 
Some things I've done.
 
Reinstalled my gpu water block 6-7 times.
Replaced thermal paste, reset the block itself, replace all thermal pads with correct mm measurements.
Still the same thing. My cpu runs at 25c and I am just flabbergasted as to why this keeps happening with my gpu.
Changed PCI-e cables with new ones.
Reset the power connections.
 
I had Windows installed but I decided to format it remove everything but even now the monitor won't last through the reformat of my machine. It usually gets to 30% and turns off. What are some steps I can take to get this fixed. I'm just at a loss and getting very frustrated. Is it a bad card? I really don't know. I'm willing to try anything at this point. I thought the install of new drivers when I did have Windows up fixed it, but it came back when I started to play a game.
 
Some specs
Motherboard: ROG Rampage VI Extreme Omega
Ram: 64 GB of Vengeance RGB
Processor: i9 9900x
Monitor: Predator X27 Gaming Monitor
PSU: Corsair AX 1600i
post edited by babayaga -_- - 2019/12/11 14:34:38
#1
GTXJackBauer
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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/11 14:39:05 (permalink)
Have you tried the installation through its stock air cooler or at least test the GPU out before putting it on water?

Also, make sure you're using the PSU cables from the same mfger for that brand and model.

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babayaga -_-
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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/11 14:43:13 (permalink)
I have not tried the installation through a stock air cooler. I can see the screen when I boot it up. It just goes away 15 minutes into it.
 
Yeah I am using the PSU cables shipped by Corsair in their kit. 
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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/11 18:04:31 (permalink)
Make sure all sleep settings are disabled on your monitor. Does the issue occur over hdmi & displayport outputs/inputs?

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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/11 18:14:23 (permalink)
I've disabled deep sleep on both hdmi and display port when I initially saw this. No effect.
 
Yeah, it occurs on both. I can get into my BIOS but it does the same thing after 5-10 minutes.
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Sajin
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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/11 18:16:29 (permalink)
Got another monitor you can test with?

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babayaga -_-
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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/11 18:21:22 (permalink)
Yeah, I think I have one. I'll hook that up.
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babayaga -_-
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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/11 18:36:59 (permalink)
Alright, I hooked up my tv with an hdmi and it did the same thing.
 
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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/11 18:38:42 (permalink) ☄ Helpfulby babayaga -_- 2019/12/12 13:53:08
Next thing to test would be to try the card in a completely different system to see if you can reproduce the issue there. If you can reproduce the issue by using the card in another system then the card will need to be rma'd.

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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/11 19:24:17 (permalink)
Do I just contact the customer service line?
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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/11 19:26:33 (permalink)

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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/12 01:04:53 (permalink)
Get the block off the card and put the stock cooler back on and test it

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babayaga -_-
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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/12 13:18:29 (permalink)
Just tested a new psu and it did the same thing. Now I am positive that it is the GPU. Going to put the stock cooler on and test it. If it's a no go, I'll RMA this. I had to get the bad one. I handled everything with kid gloves on this build too. :(
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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/12 13:46:00 (permalink) ☄ Helpfulby babayaga -_- 2019/12/12 13:52:56
Always test a new gpu on the stock cooler for atleast a day or 2 before installing the water block.

That's a number 1 rule! Cause ya know the GPU is good before doing all that. Ya know how the card clocks before and after.. and number 1 if the card has a problem ya got a good clue that it may be the water block install.

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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/12 22:21:15 (permalink)
Good news! My video card works with the stock cooler. So something was wrong on my watercooling block. I'm very relieved but at the same time kind of perplexed. Funny enough, I did notice a huge thermal sticky pad between the gpu on the stock cooler as opposed to the water block. Maybe I transfer that?
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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/13 02:14:54 (permalink)
That's great news.  Could have been either a bad ground (GPU Bracket dark side up?) and or bad thermals.
 
What GPU WB are we talking about here?  EVGA's or EK's, etc.
 
What did the instructions tell you about the pads during installation?  3rd party blocks usually come with their own pads because it's a designed measurement to make good contact with the GPU.  You just remove the stock cooler's pads and put them on the same spot they were and put it in the anti static bag the GPU came with to keep things simple and pads clean.
 
Give us a few shots if possible to see what you're playing with there.

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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/13 07:51:43 (permalink)


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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/13 08:12:47 (permalink)
What water block ... follow the Mfg directions on Thermal pad placement & ANY plastic washers

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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/13 08:43:17 (permalink)
GTXJackBauer
That's great news.  Could have been either a bad ground (GPU Bracket dark side up?) and or bad thermals.
 
What GPU WB are we talking about here?  EVGA's or EK's, etc.
 
What did the instructions tell you about the pads during installation?  3rd party blocks usually come with their own pads because it's a designed measurement to make good contact with the GPU.  You just remove the stock cooler's pads and put them on the same spot they were and put it in the anti static bag the GPU came with to keep things simple and pads clean.
 
Give us a few shots if possible to see what you're playing with there.




I have the EK Vector FTW3 RTX 2080 Ti RGB waterblock and the covering black plate. The instructions told me to cover the vrm components on the board and on the plate put the thermal pads there as well. There's two simple guides in placing the thermal pads correctly. I downloaded and followed the measurements on each of the padding pieces. I even replaced their original pads with some minus pad 8 thermal grizzly pads with the same sizes because I thought that would fix it after this issue popped up originally with the EK pads in there. The only difference I can see between the two is that huge lump of thermal paste between the gpu on the stock cooler as opposed to the water block that has a thin layer.
 
 
Edit by Cool GTX = Restored from: "Reason: Akismet Spam Action"
post edited by Cool GTX - 2019/12/13 12:31:13
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babayaga -_-
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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/13 08:45:35 (permalink)
I have the EK Vector FTW3 RTX 2080 Ti RGB waterblock and the covering black plate. The instructions told me to cover the vrm components on the board and with the plate put the thermal pads there as well.
 
There's two simple guides in placing the thermal pads correctly for the block and the covering plate. I downloaded and followed the measurements on each of the padding pieces. I even replaced their original pads with some minus pad 8 thermal grizzly pads with the same sizes because I thought that would fix it after this issue popped up originally with the EK pads in there.
 
The only difference I can see between the two is that huge lump of thermal paste between the gpu on the stock cooler as opposed to the water block that has a thin layer.
 


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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/25 21:02:17 (permalink)
An update. I redid the thermal pads on the gpu and reset the waterblock again. I have the machine at a point where it doesn't shut down like before but the temperatures are way too high for a watercooled rig. I have anywhere from 25-30c on my cpu and the idling on my gpu runs from 45c to 60c. On heavy load, it goes to 88c. I've prolly reset this block with this card 7-8 times.
 
Are the high temps happening because of the overclock initially on the card? The card specifically is a EVGA GeForce RTX 2080 Ti Ftw3 Ultra, Overclocked, 2.75 Slot Extreme Cool Triple + iCX2, 65C Gaming.
 
I guess I'm at a loss because I have two 480 radiators and an additional smaller radiator up top. I also have two exhaust fans on the back. This machine should be very cold but it's not and it's very frustrating. I have images of my build from thermal pads to the kryonaut being applied. I did everything by the book.
 
 
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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/26 00:01:31 (permalink)
There was a topic with same question - somebody installed waterblock and got very high temperatures. It turned out, that he placed 1mm thick thermal pads instead of 0.5mm.

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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/26 06:04:16 (permalink)
DeadlyMercury
There was a topic with same question - somebody installed waterblock and got very high temperatures. It turned out, that he placed 1mm thick thermal pads instead of 0.5mm.




+1
 
Careful replacing the pads because they need to be a specific size for the WB.  They usually come with their own so they are within spec otherwise you could be having contact issues which I believe is the case here.

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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/26 07:54:13 (permalink)
babayaga -_-
An update. I redid the thermal pads on the gpu and reset the waterblock again. I have the machine at a point where it doesn't shut down like before but the temperatures are way too high for a watercooled rig. I have anywhere from 25-30c on my cpu and the idling on my gpu runs from 45c to 60c. On heavy load, it goes to 88c. I've prolly reset this block with this card 7-8 times.
 
Are the high temps happening because of the overclock initially on the card? The card specifically is a EVGA GeForce RTX 2080 Ti Ftw3 Ultra, Overclocked, 2.75 Slot Extreme Cool Triple + iCX2, 65C Gaming.
 
I guess I'm at a loss because I have two 480 radiators and an additional smaller radiator up top. I also have two exhaust fans on the back. This machine should be very cold but it's not and it's very frustrating. I have images of my build from thermal pads to the kryonaut being applied. I did everything by the book.
  



 
 
those elevated temps are an indication of an issue:
1) flow through the block .. maybe
2) of improper contact of your GPU & water block .. most likely
 
Time to do some test assemblies & check contact pattern for TIM & Thermal pads ... somethings is wrong ... if it is Not a flow issue in your loop
 
maybe:
     one of the standoffs - became loose ... and is Now too tall ?
     thermal pad is pinched ... migrated to a place it should not be ?
     block is not flat on GPU ?
     block gap is too big .... thermal pads or other obstruction ?
 

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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/26 08:51:51 (permalink)
When I replaced the pads, I made sure to buy the exact specifications the waterblock instructions intended. When buying the waterblock from EKWB, they don't specify sizes, it's just all bundled up. I bought them individually and applied them per the instructions. I was reminded by EK support to make sure I didn't have any pad hanging over that wasn't needed. I made sure that those pads were measured and were the right size specifications. I'm going to take this apart again (ugh) and do some testing. Any other advice is always welcome.
post edited by babayaga -_- - 2019/12/26 08:56:26
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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/26 09:18:38 (permalink)
You are starting with the 4 screws closest to the GPU die & tightening slowly (small increments) in the "X" pattern ... before tightening any of the other screws ?
 
Then working evenly Out from the die to keep the block parallel to the die... again slowly tighten those screws in a pattern to prevent any rocking

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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/26 09:59:43 (permalink)
The GPU waterblock needs a thick layer of thermal grease, mine came with a tube of EK-Ectotherm, they suggest the star method for thermal grease application.
 
When installing my waterblock, I used this video as a reference:
https://www.youtube.com/watch?v=0RrfKkfep9o
 
7 minutes in shows the star application method. It also shows an idea of how the thermal pads should be applied... one thing to note on the thermal pads is, don't forget to remove plastic on both sides of the pads before installing the block onto the PCB.

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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/26 12:04:23 (permalink)
No luck, still runs hot when gaming 88c. I did the slow method with the x on the screws. Added more thermal paste as well.
 
I'm starting to think maybe my water flow isn't fast enough. I really have no idea at this point. Back to the drawing board.
post edited by babayaga -_- - 2019/12/26 12:07:37
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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/26 12:45:16 (permalink)
I feel like it's clear that it is the EK GPU block. You may have received a defective one or maybe EK's design just isn't that great for the FTW3 cards. If you are back to the drawing board, i'd check out the EVGA Hydro Copper block:
https://www.evga.com/products/product.aspx?pn=400-HC-1289-B1
 
I do have one question though... I see your picture with the air cooler on the RTX 2080 Ti FTW3. Are you running a PCI-E extender with the water block or the same configuration?

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babayaga -_-
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Re: EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming turning off after 10 - 20 minutes 2019/12/26 13:01:31 (permalink)
Same configuration. I only have my pci-e power cables on the right side of the card. I've tried switching the pci-e cables out, still no change in temp. Oh and this is my 2nd EK block I have tried. First one was the same result.
post edited by babayaga -_- - 2019/12/26 13:04:11
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