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Helpful ReplyEVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load

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Hormeticaaa
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2021/02/02 19:53:06 (permalink)
I was lucky enough to finally score a EVGA 3080 FTW3 Ultra. Unfortunately, games cause my PC to reboot the moment they launch. 
 
I've got the following power supply: "Cooler Master MPY-7501-AFAAG-US MWE 750 Gold Full Modular, 80+ Gold Certified 750W Power Supply"
 
I'm coming from an EVGA 2080ti that was undervolted, no issues. 
 
Important details... 
 
  • I did a clean install of the drivers using DDU.
  • 8700K, overclocked to 4.5ghz. Memory running XMP profile. Motherboard is "ROG MAXIMUS X HERO".
  • I just updated the BIOS and dropped back to Optimized Defaults. Games still cause an immediate reboot.
  • Set power target at 50%, still immediate reboot.
  • Reseated both the GPU and power cables.
 
Any thoughts on what may potentially be causing this problem? I'm trying to rule out everything before buying a new power supply, as I've read that 750watts should be adequate. Any suggestions would be greatly appreciated!
post edited by Hormeticaaa - 2021/02/02 20:28:08
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Dabadger84
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/02 20:00:28 (permalink)
You missed inputting the actual PSU you have - have you tried reseating the card, both in the slot, and the PCIe power connectors to the card?  Is it ANY game that causes the reboot?  A list of titles you've tried would be good.
 
Is the clock you listed on your 9900K correct?  Because stock on a 9900K is 4.7GHz all-core boost and that leads to a power draw that can get up in to the 100-120W range at times under full load, which shouldn't be a concern here, but still worth pointing out.
 
Is this occurring on at least 2 different driver versions so we can thusly rule out drivers being the issue? 
 
 
Have you run a stress test recently on the CPU/RAM setup to ensure the clocks/voltages being used are stable & thereby rule that out as being a problem as well?
 
Definitely try reseating the card in the slot & the power plugs - hopefully that will fix it.

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Hormeticaaa
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/02 20:06:13 (permalink)
Dabadger84
You missed inputting the actual PSU you have - have you tried reseating the card, both in the slot, and the PCIe power connectors to the card?  Is it ANY game that causes the reboot?  A list of titles you've tried would be good.
 
Is the clock you listed on your 9900K correct?  Because stock on a 9900K is 4.7GHz all-core boost and that leads to a power draw that can get up in to the 100-120W range at times under full load, which shouldn't be a concern here, but still worth pointing out.
 
Is this occurring on at least 2 different driver versions so we can thusly rule out drivers being the issue? 
 
 
Have you run a stress test recently on the CPU/RAM setup to ensure the clocks/voltages being used are stable & thereby rule that out as being a problem as well?
 
Definitely try reseating the card in the slot & the power plugs - hopefully that will fix it.




Sorry about that, apparently I can't post links. I've updated the initial post with my PSU.
 
The clock on the CPU is correct, but I misquoted as having a 9900k. I have an 8700k. Zero issues until swapping my 2080ti for this 3080.
 
Everything else stable for 1+ years prior to installing this card.
 
Hitman 3 reboots the PC immediately, and CoD: Warzone reboots the PC after roughly 10 seconds.
post edited by Hormeticaaa - 2021/02/02 20:23:54
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Hormeticaaa
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/02 21:02:54 (permalink)
I installed Afterburner and underclocked the card by 200mhz, and set the power limit to 70%. I can now play games and run benchmarks. I'm assuming that indeed means my 750 watt PSU isn't up to the challenge?
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Dabadger84
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/02 21:36:13 (permalink)
Just to check, try reseating the card in the slot (take it all the way out then put it back in securely), and reseat each power connector on the GPU end (as it could be as simple as one of those being loose, it happens).
Did you try different drivers, are you using the latest ones, if not which version?
If setting the Power Target down to 50% doesn't fix the issue, it's either the card itself is no good, or the spikes the card is having power draw wise are too much for the PSU - since you ran it with a 2080 Ti previously, I tend to believe towards the card being the problem.
From what I'm seeing in reviews, the PSU is in the "Good but not Great" category for the most part - so it might be borderline for something with as big of spikes as the 3080 has.
Another thing you can try, underclock the GPU and see if that solves the crashing.  Do something like -100 core, -250 memory clocks in either Precision X1 or Afterburner, apply that, and try to run the game again, with the Power Target at something like 80%.  If it still crashes the same way, it's most likely the GPU itself that's the issue and not power being the problem, unless the PSU is seriously deficient, which if it was, I don't think it would be able to run a 2080 Ti either.

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Dabadger84
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/02 21:38:15 (permalink)
Hormeticaaa
I installed Afterburner and underclocked the card by 200mhz, and set the power limit to 70%. I can now play games and run benchmarks. I'm assuming that indeed means my 750 watt PSU isn't up to the challenge?



Hmmm.  It could be the PSU isn't up to the task, or it could be the GPU itself is messed up.  The only way to know 100% for sure would be to get a bulkier PSU, or borrow one if you have a friend with a beefier unit - or just straight up stick your GPU in their system & see if it produces the same problems.
If you have a local computer store that is of the friendly type, you could take your PC there, if they have PSUs for sale, and have them test it with a higher-wattage/better quality unit, and see if the problem still presents itself.  If it does, it's the card, if it doesn't, it's the PSU.

ModRigs: https://www.modsrigs.com/detail.aspx?BuildID=42891  
Specs:
5950x @ 4.7GHz 1.3V - Asus Crosshair VIII Hero - eVGA 1200W P2 - 4x8GB G.Skill Trident Z Royal Silver @ 3800 CL14
Gigabyte RTX 4090 Gaming OC w/ Core: 2850MHz @ 1000mV, Mem: +1500MHz - Samsung Odyssey G9 49" Super-Ultrawide 240Hz Monitor
 
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Kokin
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/02 22:01:13 (permalink)
Also make sure to use as many separate PCI-e PSU cables as possible. 3 separate ones are preferred for each of the 8pins, but you can get away with 2 (one being daisy chained).
 
A friend also had some black screens or game crashing even with just a 3070 using a single daisy chained cable on a brand new Corsair 750W gold-rated PSU. His issues went away once I told him to use 2 separate pcie psu cables. 


 
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phroze
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/03 08:55:29 (permalink)
Hormeticaaa
I was lucky enough to finally score a EVGA 3080 FTW3 Ultra. Unfortunately, games cause my PC to reboot the moment they launch. 
 
I've got the following power supply: "Cooler Master MPY-7501-AFAAG-US MWE 750 Gold Full Modular, 80+ Gold Certified 750W Power Supply"
 
I'm coming from an EVGA 2080ti that was undervolted, no issues. 
 
Important details... 
 
  • I did a clean install of the drivers using DDU.
  • 8700K, overclocked to 4.5ghz. Memory running XMP profile. Motherboard is "ROG MAXIMUS X HERO".
  • I just updated the BIOS and dropped back to Optimized Defaults. Games still cause an immediate reboot.
  • Set power target at 50%, still immediate reboot.
  • Reseated both the GPU and power cables.
 
Any thoughts on what may potentially be causing this problem? I'm trying to rule out everything before buying a new power supply, as I've read that 750watts should be adequate. Any suggestions would be greatly appreciated!


I believe your PSU is not up to the task, especially with an intel CPU. Coolermaster in my experience does not make a very good power supply. Does the machine reboot or does it shut off and require you to pull power or flip the switch on the PSU? Either way it's likely the PSU but if it is a reboot it is likely the CPU voltage has drooped causing the reboot. If you had to pull the power or flip the switch on the PSU it is over current protection.

Case: Lian Li O11 Dynamic XL
Mobo: Asrock X570 Taichi
CPU: Ryzen 5900x
GPU: EVGA RTX 3090 FTW3 Ultra
RAM: Crucial Ballistix OC to 3800 16 18 18 1:1
PSU: EVGA SuperNova G2 1600w
Cooling: Custom hardline loop: optimus blocks, primochill stuff, lian li stuff, HW Labs 60mm radiators, custom stuff
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Hormeticaaa
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/03 09:15:27 (permalink)
phroze
 
I believe your PSU is not up to the task, especially with an intel CPU. Coolermaster in my experience does not make a very good power supply. Does the machine reboot or does it shut off and require you to pull power or flip the switch on the PSU? Either way it's likely the PSU but if it is a reboot it is likely the CPU voltage has drooped causing the reboot. If you had to pull the power or flip the switch on the PSU it is over current protection.




It simply reboots, nothing in the Windows error logs either. I'm going to just suck it up and pick up a 1,000 watt Corsair PSU in a few hours. I'll update here if that doesn't solve the issue.
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phroze
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/03 09:27:18 (permalink)
Hormeticaaa
phroze
 
I believe your PSU is not up to the task, especially with an intel CPU. Coolermaster in my experience does not make a very good power supply. Does the machine reboot or does it shut off and require you to pull power or flip the switch on the PSU? Either way it's likely the PSU but if it is a reboot it is likely the CPU voltage has drooped causing the reboot. If you had to pull the power or flip the switch on the PSU it is over current protection.




It simply reboots, nothing in the Windows error logs either. I'm going to just suck it up and pick up a 1,000 watt Corsair PSU in a few hours. I'll update here if that doesn't solve the issue.


Nothing in the windows error logs points to PSU even moreso. Let us know how it does with the Corsair.

Case: Lian Li O11 Dynamic XL
Mobo: Asrock X570 Taichi
CPU: Ryzen 5900x
GPU: EVGA RTX 3090 FTW3 Ultra
RAM: Crucial Ballistix OC to 3800 16 18 18 1:1
PSU: EVGA SuperNova G2 1600w
Cooling: Custom hardline loop: optimus blocks, primochill stuff, lian li stuff, HW Labs 60mm radiators, custom stuff
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kajer533
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/03 09:36:05 (permalink)
Next step, set the NV control panel 3D settings to "maximum performance mode" if the power supply isn't the issue (probably isn't.)
 
Some people have had issues with the 3080/3090 FTW3 switching between power states.  If you have the NV drivers set to ignore, and just send it, you avoid any dynamic power state bugs which may or may not exist.
 
edit: model / type clarifications
post edited by kajer533 - 2021/02/03 09:46:09
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scott@bjorn3d
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/03 09:36:52 (permalink)
I would not put a 3080 in anything smaller than an 850


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phroze
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/03 10:11:16 (permalink)
kajer533
Next step, set the NV control panel 3D settings to "maximum performance mode" if the power supply isn't the issue (probably isn't.)
 
Some people have had issues with the 3080/3090 FTW3 switching between power states.  If you have the NV drivers set to ignore, and just send it, you avoid any dynamic power state bugs which may or may not exist.
 
edit: model / type clarifications


This is not the issue. It is not a game crash it is a full system reboot. The fix you are speaking of has to do with game crashes and black screens while the system stays running. OP states no info about the reboot in eventvwr so that means no dump file. System does not have a chance to create a log. 

Case: Lian Li O11 Dynamic XL
Mobo: Asrock X570 Taichi
CPU: Ryzen 5900x
GPU: EVGA RTX 3090 FTW3 Ultra
RAM: Crucial Ballistix OC to 3800 16 18 18 1:1
PSU: EVGA SuperNova G2 1600w
Cooling: Custom hardline loop: optimus blocks, primochill stuff, lian li stuff, HW Labs 60mm radiators, custom stuff
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kajer533
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/03 10:38:19 (permalink)
phroze
This is not the issue. It is not a game crash it is a full system reboot. The fix you are speaking of has to do with game crashes and black screens while the system stays running. OP states no info about the reboot in eventvwr so that means no dump file. System does not have a chance to create a log. 




I'm on my 3rd 3090, and this GPU has crashed once already.  After rebooting the machine, there were no suspicious event logs about drivers being removed or not, just a time gap between the last system event complaining about DCOM crap, and then the kernel boot logs.  After resetting my power/voltage targets back to 100%, my next step was to set max perf mode in the nv control panel.
 
Welcome to troubleshooting 101, where  testing things one at a time will give you results, or not.
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phroze
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/03 10:42:54 (permalink)
kajer533
phroze
This is not the issue. It is not a game crash it is a full system reboot. The fix you are speaking of has to do with game crashes and black screens while the system stays running. OP states no info about the reboot in eventvwr so that means no dump file. System does not have a chance to create a log. 




I'm on my 3rd 3090, and this GPU has crashed once already.  After rebooting the machine, there were no suspicious event logs about drivers being removed or not, just a time gap between the last system event complaining about DCOM crap, and then the kernel boot logs.  After resetting my power/voltage targets back to 100%, my next step was to set max perf mode in the nv control panel.
 
Welcome to troubleshooting 101, where  testing things one at a time will give you results, or not.


I am way past troubleshooting 101 at this point lol. Tech director for K-12. It is just me and 1000 computers to talk to most hours of the day. I've been doing this crap too long hahaha.

Case: Lian Li O11 Dynamic XL
Mobo: Asrock X570 Taichi
CPU: Ryzen 5900x
GPU: EVGA RTX 3090 FTW3 Ultra
RAM: Crucial Ballistix OC to 3800 16 18 18 1:1
PSU: EVGA SuperNova G2 1600w
Cooling: Custom hardline loop: optimus blocks, primochill stuff, lian li stuff, HW Labs 60mm radiators, custom stuff
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kajer533
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/03 10:49:00 (permalink)
So you know that you still try every possibility before calling the vendor to return defective goods.

I'm not saying that workarounds are a acceptable solution, but if there is a possibility to identify what is causing problems for this user, they should be attempted.  Saying that software settings wont fix this user's reboot problem might be valid in the long run, but we don't know until it's tested, and it's a cheap, instant way for eliminating possible suspects.
 
Anecdotal: As a K-12 tech director, how many times has a bad ethernet cable been the bain of your existence?   You can't rule out anything when trouble shooting.
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kraade
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/03 10:55:25 (permalink)
Almost new 750wGold and had the same problem, 850w Ti and I'm great even with 450w xoc bois , it does make a difference.
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phroze
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/03 10:55:53 (permalink)
kajer533
So you know that you still try every possibility before calling the vendor to return defective goods.

I'm not saying that workarounds are a acceptable solution, but if there is a possibility to identify what is causing problems for this user, they should be attempted.  Saying that software settings wont fix this user's reboot problem might be valid in the long run, but we don't know until it's tested, and it's a cheap, instant way for eliminating possible suspects.
 
Anecdotal: As a K-12 tech director, how many times has a bad ethernet cable been the bain of your existence?   You can't rule out anything when trouble shooting.


What I do is contact the vendor while working on the issue if I can't fix it after an hour. While on hold waiting for support I continue to work on it. If I fix it yay me, if not I have support on the line. The issue this guy is having is pretty apparent to be a power issue. He stated than when it is undervolted that it will load the game. That is what needs to be tested first. If the PSU doesn't fix it, he can return it, but that is the first step as it is the most likely issue. 99% chance it is not software related at all. And actually you can rule things out while troubleshooting. Through process of elimination starting with the most likely thing.

Case: Lian Li O11 Dynamic XL
Mobo: Asrock X570 Taichi
CPU: Ryzen 5900x
GPU: EVGA RTX 3090 FTW3 Ultra
RAM: Crucial Ballistix OC to 3800 16 18 18 1:1
PSU: EVGA SuperNova G2 1600w
Cooling: Custom hardline loop: optimus blocks, primochill stuff, lian li stuff, HW Labs 60mm radiators, custom stuff
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kajer533
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/03 11:05:06 (permalink)
Since the OP in this thread is getting a PSU anyway, yes.  Not all of us have the budget that allows us to go get a 1000W platinum PSU on a whim (less likely when we all spent $1800+ on a GPU.)  I was suggesting the software workarounds as it's quick and free, and **may** eliminate the need for spending $$$ on a bigger PSU. 

But yes, power seems likely and I agree with getting a new PSU being the next logical step.

In my own experience, random reboots are typical of a PSU problem.  I was getting random reboots on a corsair HX1050, but only when my PC was idle for 30+ minutes, not under load, with a 3090 installed. I replaced it with a new RM1000x, and the random idle reboots went away, but didn't stop the GPU crashes in DX11 games; the manual performance mode set seems to be the workaround my 3090 needed.


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phroze
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/03 11:10:55 (permalink)
kajer533
Since the OP in this thread is getting a PSU anyway, yes.  Not all of us have the budget that allows us to go get a 1000W platinum PSU on a whim (less likely when we all spent $1800+ on a GPU.)  I was suggesting the software workarounds as it's quick and free, and **may** eliminate the need for spending $$$ on a bigger PSU. 

But yes, power seems likely and I agree with getting a new PSU being the next logical step.

In my own experience, random reboots are typical of a PSU problem.  I was getting random reboots on a corsair HX1050, but only when my PC was idle for 30+ minutes, not under load, with a 3090 installed. I replaced it with a new RM1000x, and the random idle reboots went away, but didn't stop the GPU crashes in DX11 games; the manual performance mode set seems to be the workaround my 3090 needed.




I was hitting overcurrent protection with my 850w platinum rated PSU with my 3090 while playing games with a lot of ray tracing. I replaced it with the SuperNova G2 1600w lol. Lack of power will not be a thing anymore. One thing I purchased a very long time ago that has saved me many times is a power supply tester. It won't help you determine if you are lacking power but it will tell you if your PSU is busted or out of spec.

Case: Lian Li O11 Dynamic XL
Mobo: Asrock X570 Taichi
CPU: Ryzen 5900x
GPU: EVGA RTX 3090 FTW3 Ultra
RAM: Crucial Ballistix OC to 3800 16 18 18 1:1
PSU: EVGA SuperNova G2 1600w
Cooling: Custom hardline loop: optimus blocks, primochill stuff, lian li stuff, HW Labs 60mm radiators, custom stuff
#20
Dabadger84
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/03 12:07:02 (permalink)
This harkens to something I preach, never skimp on your PSU, buy big so you don't have to buy again for a while. The power supply is literally the heart of your system, I'll never understand why someone would spend hundreds or thousands of dollars on quality PC parts then skimp on the PSU of all things.

Hormeticaaa
phroze
 
I believe your PSU is not up to the task, especially with an intel CPU. Coolermaster in my experience does not make a very good power supply. Does the machine reboot or does it shut off and require you to pull power or flip the switch on the PSU? Either way it's likely the PSU but if it is a reboot it is likely the CPU voltage has drooped causing the reboot. If you had to pull the power or flip the switch on the PSU it is over current protection.




It simply reboots, nothing in the Windows error logs either. I'm going to just suck it up and pick up a 1,000 watt Corsair PSU in a few hours. I'll update here if that doesn't solve the issue.


Hoping that solves your issue, good luck! From what you've said it definitely sounds like a power issue that a better unit will solve.

ModRigs: https://www.modsrigs.com/detail.aspx?BuildID=42891  
Specs:
5950x @ 4.7GHz 1.3V - Asus Crosshair VIII Hero - eVGA 1200W P2 - 4x8GB G.Skill Trident Z Royal Silver @ 3800 CL14
Gigabyte RTX 4090 Gaming OC w/ Core: 2850MHz @ 1000mV, Mem: +1500MHz - Samsung Odyssey G9 49" Super-Ultrawide 240Hz Monitor
 
#21
Hormeticaaa
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/03 12:50:44 (permalink)
The issue was the power supply. I've swapped it out and I'm able to run games fine now with my usual CPU and memory overclocks. My only gripe is the hideous cables. If anyone knows safe aftermarket ones, I would love to know. These ones are all the Y connector variant.
 

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kajer533
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/03 12:58:11 (permalink) ☄ Helpfulby Hormeticaaa 2021/02/03 13:00:46
RM1000x gang!  I had a previous model HX1050 that had dedicated PCIe cables, the pinouts and connectors were exactly the same as the RM series, and the cable compatibility chart confirmed, so I just used my older single pcie cables with the new PSU.
 
Congrats on getting the issue fixed!
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phroze
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/03 13:43:29 (permalink)
Hormeticaaa
The issue was the power supply. I've swapped it out and I'm able to run games fine now with my usual CPU and memory overclocks. My only gripe is the hideous cables. If anyone knows safe aftermarket ones, I would love to know. These ones are all the Y connector variant.
 



I am using the full replacement cable set from cablemod. It was about $100 and I had to order another pci cable because it only comes with two.

Case: Lian Li O11 Dynamic XL
Mobo: Asrock X570 Taichi
CPU: Ryzen 5900x
GPU: EVGA RTX 3090 FTW3 Ultra
RAM: Crucial Ballistix OC to 3800 16 18 18 1:1
PSU: EVGA SuperNova G2 1600w
Cooling: Custom hardline loop: optimus blocks, primochill stuff, lian li stuff, HW Labs 60mm radiators, custom stuff
#24
kevinc313
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/04 16:04:06 (permalink)
https://linustechtips.com/topic/1116640-psucultists-psu-tier-list/
 
Your old PSU probably didn't have the transient response and 12V regulation to keep up with how hard the 3080 pulls power. Tier B on the list above.
 
If you're up for it, you can buy a PCIe contact extractor tool (or make one out of a heavy staple), then extract the contacts and cut off the daisy chains flush.  That's what I did on my seasonic, but I'm a madlad and good at that sort of thing.
 
 
 
 
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jankerson
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Re: EVGA 3080 FTW3 Ultra - Immediate Reboot on Game Load 2021/02/04 16:09:51 (permalink)
Hormeticaaa
The issue was the power supply. I've swapped it out and I'm able to run games fine now with my usual CPU and memory overclocks. My only gripe is the hideous cables. If anyone knows safe aftermarket ones, I would love to know. These ones are all the Y connector variant.
 





Yes, I am using cables from Corsair with my AX1600i. Yes Corsair sells cables and they are excellent.
 


i9 9900K @ 5.0 GHz, NH D15, 32 GB GSKILL Trident Z RGB, AORUS Z390 MASTER, EVGA RTX 3080 FTW3 Ultra, Samsung 970 EVO Plus 500GB, Samsung 860 EVO 1TB, Samsung 860 EVO 500GB, ASUS ROG Swift PG279Q, Steel Series APEX PRO, Logitech Gaming Pro Mouse, CM Master Case 5, Corsair AXI 1600W.
 
i7 8086K, AORUS Z370 Gaming 5, 16GB GSKILL RJV 3200, EVGA 2080TI FTW3 Ultra, Samsung 970 EVO 250GB, (2)SAMSUNG 860 EVO 500 GB, Acer Predator XB1 XB271HU, Corsair HXI 850W.
 
i7 8700K, AORUS Z370 Ultra Gaming, 16GB 16GB DDR4 3000, EVGA 1080Ti FTW3 Ultra, Samsung 960 EVO 250GB, Corsair HX 850W.
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