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Hot!EVGA 2060 Super SC black fan issues?

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Pilsner73
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2020/04/12 08:20:38 (permalink)
Just wondering if anyone else has this card and noticed some odd behavior with the cooling system.  Major issues is the fans just spin up to full speed for 1-5 seconds when the computer is not even doing anything, according to monitors the temp isn't even over 41 at the time.  The other is when gaming the card is kind of loud though at least I know the fans should be running during this.
 
I talked to support, they did acknowledge the issue and recommended for a work around the X1 software but I gave it a try and was underwhelmed, software lacked what I consider good instructions and also seemed buggy (software would just close for no reason).  
 
I upgraded from an Evga ftw 980 sc that was rock solid in the cooling and noise department and expected similar results.
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    Sajin
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    Re: EVGA 2060 Super SC black fan issues? 2020/04/12 12:10:01 (permalink)
    RMA Time.

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    #2
    Pilsner73
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    Re: EVGA 2060 Super SC black fan issues? 2020/04/12 15:21:55 (permalink)
    Sajin
    RMA Time.


    I already returned the first one for a second one, same behavior.  I think it's something with the model/bios.
    #3
    Pilsner73
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    Re: EVGA 2060 Super SC black fan issues? 2020/04/22 10:53:07 (permalink)
    Just wanted to update, when playing Doom eternal the fans are spinning at moderate speed but they make an odd and to my ears very annoying sound, I don't think it's coil whine since it's not there when the fans are stopped, and it actually goes away when the fans spin at higher speed.  Just seems when the fans run at this speed they make this odd groaning noise.  This is my second card, I returned the first thinking it was a bad one to see same behavior with the replacement. The second card when i received it the screws on the backside were loose too.  
     
    I contacted support but they keep advising my to use X1 software which I tried and it has it's own issues.  I don't overclock just want a solid performing graphics card was hoping this model would perform well for that task but so far two cards with issues.
     
     
    post edited by Pilsner73 - 2020/04/22 11:00:12
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    GTXJackBauer
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    Re: EVGA 2060 Super SC black fan issues? 2020/04/22 11:06:37 (permalink)
    It could be that the fans are stop and starting if your temps are around the 40c-50c range.  You could see if manually setting up a fan curve in PX1 to keep the fans running will stop this noise you're hearing.

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    #5
    Pilsner73
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    Re: EVGA 2060 Super SC black fan issues? 2020/04/22 11:17:17 (permalink)
    GTXJackBauer
    It could be that the fans are stop and starting if your temps are around the 40c-50c range.  You could see if manually setting up a fan curve in PX1 to keep the fans running will stop this noise you're hearing.


    That fans are constantly running when playing the game even when at menus.
    #6
    Sajin
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    Re: EVGA 2060 Super SC black fan issues? 2020/04/22 13:44:18 (permalink)
    Pilsner73
    Sajin
    RMA Time.


    I already returned the first one for a second one, same behavior.  I think it's something with the model/bios.


    You could always try flashing a different vbios to the card to see if that will fix it.
     

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #7
    Pilsner73
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    Re: EVGA 2060 Super SC black fan issues? 2020/04/22 14:24:37 (permalink)
    Sajin
    Pilsner73
    Sajin
    RMA Time.


    I already returned the first one for a second one, same behavior.  I think it's something with the model/bios.


    You could always try flashing a different vbios to the card to see if that will fix it.
     


    Not even sure where to find bios versions, I asked support and they said no updates.  Also wouldn't this invalidate the warranty if something goes wrong?
    #8
    Sajin
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    Re: EVGA 2060 Super SC black fan issues? 2020/04/22 14:28:50 (permalink)
    Pilsner73
    Also wouldn't this invalidate the warranty if something goes wrong?

    Yes, but there are ways to fix your card even if something does go wrong. Your warranty can remain valid as long as you send the card in with the original vbios loaded to it if you ever need to rma.
     
    Plenty of other 2060 super vbios's to choose from here... https://www.techpowerup.com/vgabios/?architecture=NVIDIA&manufacturer=&model=RTX+2060+Super&interface=&memType=&memSize=&since=
     
    If you brick your card you can always fix it doing this... https://www.overclock.net/forum/74-graphics-cards-general/1612108-brand-new-method-how-unbrick-flash-almost-any-card-amd-nvidia.html

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #9
    Pilsner73
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    Re: EVGA 2060 Super SC black fan issues? 2020/04/23 11:11:00 (permalink)
    Sajin
    Pilsner73
    Also wouldn't this invalidate the warranty if something goes wrong?

    Yes, but there are ways to fix your card even if something does go wrong. Your warranty can remain valid as long as you send the card in with the original vbios loaded to it if you ever need to rma.
     
    Plenty of other 2060 super vbios's to choose from here... 
     
    If you brick your card you can always fix it doing this... 


    Thanks for the suggestions - I do not see my current version of Bios listed so don't see how i can go back to factory original.  As for building a device to reflash my card that seems like it would be nice for someone look to play around with bios versions but I'm just looking to fix mine.
     
    Thanks for the suggestions I'm hoping EVGA is working on a fix for these issues.
    #10
    Sajin
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    Re: EVGA 2060 Super SC black fan issues? 2020/04/23 11:12:54 (permalink)
    You can make a backup of your original vbios using nvflash or gpu-z.

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #11
    Pilsner73
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    Re: EVGA 2060 Super SC black fan issues? 2020/04/23 11:33:28 (permalink)
    Sajin
    You can make a backup of your original vbios using nvflash or gpu-z.


    Thanks I may look into making a backup, reading other posts in this forum seems I'm not the only one having issues with the fans operation on anEVGA 20x0 card so think I'll try to be patient and see if a fix comes out.
    #12
    Sajin
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    Re: EVGA 2060 Super SC black fan issues? 2020/04/23 11:38:28 (permalink)
    Ok. No problem.

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #13
    Pilsner73
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    Re: EVGA 2060 Super SC black fan issues? 2020/05/24 08:34:31 (permalink)
    Has anyone received a bios update or permanent fix for this card?  Yesterday while just browsing the internet i hear the fans twice spin up full speed for a couple seconds than back down, then a few seconds later the fans go full speed for 7-10 seconds.  Also during gaming it's rather loud though not as loud as full speed.
    #14
    GTXJackBauer
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    Re: EVGA 2060 Super SC black fan issues? 2020/05/24 15:12:36 (permalink)
    Pilsner73
    Has anyone received a bios update or permanent fix for this card?  Yesterday while just browsing the internet i hear the fans twice spin up full speed for a couple seconds than back down, then a few seconds later the fans go full speed for 7-10 seconds.  Also during gaming it's rather loud though not as loud as full speed.




    Normal.  As ambient temps rise (spring/summer), the fans will kick in to cool the GPU and once it's cool they ramp down.  You could run a custom fan curve to remedy this nuisance. 

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    Pilsner73
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    Re: EVGA 2060 Super SC black fan issues? 2020/05/24 15:53:03 (permalink)
    GTXJackBauer
    Pilsner73
    Has anyone received a bios update or permanent fix for this card?  Yesterday while just browsing the internet i hear the fans twice spin up full speed for a couple seconds than back down, then a few seconds later the fans go full speed for 7-10 seconds.  Also during gaming it's rather loud though not as loud as full speed.




    Normal.  As ambient temps rise (spring/summer), the fans will kick in to cool the GPU and once it's cool they ramp down.  You could run a custom fan curve to remedy this nuisance. 




    I disagree that this is normal, I and other users have described the issue for months now, this has been happening since spring time when it was cold out and has doesn't seem to have anything to do with card/room/case temp  temp, in fact if you read the first post of this thread the card temp is 39-41c when this happens.  I don't see any reason a card runs at full speed when the computer is barely being taxed, in a well cooled room and case. I'm disappointed in this product and EVGA just saying to run their X1 software which I found buggy and lacked documentation.
    post edited by Pilsner73 - 2020/05/24 16:04:59
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    GTXJackBauer
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    Re: EVGA 2060 Super SC black fan issues? 2020/05/24 15:56:30 (permalink)
    Pilsner73
     
    I disagree , this has been happening since spring time when it was cold out and has nothing to do with the cards temp or room temp.  There is no reason a card should just spin up to full speed when nothing is going on and if you read my earlier posts you will see this has been happening when the card is at low temp and a lot of other people are reporting the same issue.  I'm disappointed in this product and EVGA not seeming to care.




    Contact EVGA support during business hours.

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    #17
    Pilsner73
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    Re: EVGA 2060 Super SC black fan issues? 2020/05/24 16:06:46 (permalink)
    GTXJackBauer
    Pilsner73
     
    I disagree , this has been happening since spring time when it was cold out and has nothing to do with the cards temp or room temp.  There is no reason a card should just spin up to full speed when nothing is going on and if you read my earlier posts you will see this has been happening when the card is at low temp and a lot of other people are reporting the same issue.  I'm disappointed in this product and EVGA not seeming to care.




    Contact EVGA support during business hours.




    I have written them, they seemed to admit of an issue then emailed me about checking erp mode in bios which when I asked more about they went silent and stopped answering.  I'll try again to see if I get a response.
    post edited by Pilsner73 - 2020/05/24 16:12:39
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    Pilsner73
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    Re: EVGA 2060 Super SC black fan issues? 2020/05/30 20:52:29 (permalink)
    So support wrote back and to paraphrase it was either live with it or use X1 with a constant fan curve as a band aid.  They said that the card constantly "pulsing" the fans is normal operation.  The other night when using my computer to just to read this forum and answer some emails the normal "pulsing" happened a lot even though the card never went above 41 degrees.  The fans aren't just turning on, they rev up loudly for 2-10 seconds, then quiet down, then repeat again and again during regular light usage of my computer.   
     
    To those people that don't have this issue or notice it, I am happy for you.  I aim for pc to be quiet during regular operation and when gaming I expect some noise as the fans turn on/speed up to cope with any extra heat but for a card to just have the fans rev up over and over constantly is not what I call a quiet card.  Again possibly I received two bad cards or something with my setup is at fault but to anyone looking for a quiet card during normal non gaming operations my personal recommendation would be to avoid this one since it seems it revving up to very loud levels is considered normal operation by EVGA.
     
    - A disappointed customer
     
     
     
    post edited by Pilsner73 - 2020/05/30 21:51:19
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    Pilsner73
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    Re: EVGA 2060 Super SC black fan issues? 2020/06/01 13:17:26 (permalink)
    I just wanted to take time to update this - I found out late yesterday I could still return the product to the reseller, something to do with extended returns during this health crisis.  EVGA support did email me recently saying they could investigate further why my card keeps revving up over and over but also added that could take awhile and possibly result would be the same: either try X1 constant fan on (which I did again recently with unsatisfactory results) or live with it.  I am going to return it and move on to something else once video card prices come back to earth.
     
    Thankfully other than performance not being the same my 980 card works great, silent until the card is being taxed by games so I can stick with that for now. I bought the 2060 super card for better performance and belief it would be silent  until a certain temp is hit like the 980.  To me the fans constantly spinning up loudly and then stopping when just browsing the web or looking at photos and the temps are 34-41c range makes no sense.  I could live with once in a blue moon even but just the other night it sounded like I was turning on a small handheld vacuum from anywhere 2-5 seconds to 10-30 seconds before turning off, then it repeated over and over.  The whole time gpu-z never showed a temp spike above 41c.  I was hoping eVGA would either come out with firmware fix or if no firmware fix possibly work with me to find a product in their line that would work as I thought the 2060 super was supposed to in regards to fan operation and noise levels but so far nothing but an offer to look further into this and I'm closing in on 3 months with this issue.
     
    To all the nice people in this forum who took time to offer advice and tips, thanks again and I hope everyone is staying safe and healthy during these times.
    post edited by Pilsner73 - 2020/06/01 13:19:28
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    Sajin
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    Re: EVGA 2060 Super SC black fan issues? 2020/06/01 13:37:11 (permalink)
    Thanks for the update.

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #21
    mxi035
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    Re: EVGA 2060 Super SC black fan issues? 2020/08/13 03:14:58 (permalink)
    Just download EVGA Precision X1, find hysteresis and set to 3-5 and Apply (depends on your idle temp), Mine set to 3 and fan spikes gone
    #22
    zila1
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    Re: EVGA 2060 Super SC black fan issues? 2020/08/13 23:22:58 (permalink)
    I used Afterburner with this card as I find that it just works much better with this card. I used a custom fan curve with it and it fixed that awful fan revving issue. It's not just this brand that does it, looks like they all do it regardless.
    #23
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