SorcererKnight
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I got a GTX 970 a couple years ago and had no problems running it along with a 570, a few weeks ago I decided to swap the 570 for another GTX 970 (both are EVGA cards). after I put in the second one I was getting black screen crashes when using the computer, the weird thing was it would crash even doing basic things (watching youtube). I thought that it might have been the new card, but even going back to the same setup I had before the new card it was still crashing. windows event viewer doesn't show anything relating to the display drivers crashing. I've tried reinstalling the drivers (have the latest nvidia drivers as of 3/5/2019), I've been doing the clean install option when updating drivers (and only grabbing the main driver and the physic), and updating in both clean and non-clean boot, I've messed around with the precision software to adjust the fan speeds (currently set to auto, but have had them go up to 50%). I'm not quite sure what else I can do. attached are my specs according to CPU-Z. Help is greatly appreciated.
CPU: 3.70 GHz Intel core I7-4820K multi-core MB: Asus P9x79 Pro (Bios: 4701) RAM: 24gb
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ty_ger07
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Re: Dual GTX 970 issues
2019/03/10 09:03:13
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Tell us about your power supply. Make? Model? Age?
ASRock Z77 • Intel Core i7 3770K • EVGA GTX 1080 • Samsung 850 Pro • Seasonic PRIME 600W Titanium
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Cool GTX
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Re: Dual GTX 970 issues
2019/03/10 09:52:52
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Welcome to the EVGA Forums SorcererKnight Congrats on your first post  The Forums members always need the most information you can provide -- we can't see you PC PC Info Please ---> Add it to Your Forums Signature & it is always posted  https://forums.evga.com/editprofile.aspxThe screen shots are helpful, but you should List your hardeware CPU MB & BIOS ver - is it the latest ? RAM Is it OC ? CPU , RAM PSU & age (like ty_ger07 asked above) OS Try DDUGreat utility to straighten out driver issues Always unplug your PC before adding or removing hardware, even when "PC is Off" there is Power to the MB & damage can happen
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JacobB
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Re: Dual GTX 970 issues
2019/03/10 10:25:11
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SorcererKnight
I got a GTX 970 a couple years ago and had no problems running it along with a 570, a few weeks ago I decided to swap the 570 for another GTX 970 (both are EVGA cards). after I put in the second one I was getting black screen crashes when using the computer, the weird thing was it would crash even doing basic things (watching youtube). I thought that it might have been the new card, but even going back to the same setup I had before the new card it was still crashing. windows event viewer doesn't show anything relating to the display drivers crashing.
I've tried reinstalling the drivers (have the latest nvidia drivers as of 3/5/2019), I've been doing the clean install option when updating drivers (and only grabbing the main driver and the physic), and updating in both clean and non-clean boot, I've messed around with the precision software to adjust the fan speeds (currently set to auto, but have had them go up to 50%). I'm not quite sure what else I can do.
attached are my specs according to CPU-Z. Help is greatly appreciated.
Would you be able to give some information on the power supply you have as well as what Window's Event Viewer showed although it was not Driver related? Also, Since you have an unlocked processor, I would like to find out from you if you have anything overclocked or not. Additionally, since CPU-Z doesn't show too much information on the GPUs, would you be able to provide us with part numbers of the two cards? Sometimes the 970'sd are just simply incompatible in SLI (assuming these are in SLI). Also, with black screen crashes, or any issues relating to display issues, I do like to suggest the NVIDIA Graphics Firmware Update Tool for DisplayPort 1.3 and 1.4 as this sometimes does fix some strange issues that I have seen. We all look forward to hearing back from you! -Jacob B.
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SorcererKnight
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Re: Dual GTX 970 issues
2019/03/10 11:05:33
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ty_ger07
Tell us about your power supply. Make? Model? Age?
It's an Antec HCP platinium 1000w. I've had it about 3 or 4 years now. EVGATech_JacobB
Would you be able to give some information on the power supply you have as well as what Window's Event Viewer showed although it was not Driver related? Also, Since you have an unlocked processor, I would like to find out from you if you have anything overclocked or not. Additionally, since CPU-Z doesn't show too much information on the GPUs, would you be able to provide us with part numbers of the two cards? Sometimes the 970'sd are just simply incompatible in SLI (assuming these are in SLI). Also, with black screen crashes, or any issues relating to display issues, I do like to suggest the as this sometimes does fix some strange issues that I have seen.
We all look forward to hearing back from you!
-Jacob B.
event 6008, event log and event 41, Kernal Power. I have the SLI attached to them but I've disabled it from the Nvidia Control Panel so I can run two displays. Cool GTX
The screen shots are helpful, but you should List your hardeware
CPU
MB & BIOS ver - is it the latest ?
RAM
Is it OC ? CPU , RAM
PSU & age (like ty_ger07 asked above)
OS
CPU: 3.70 GHz Intel core I7-4820K multi-core MB: Asus P9x79 Pro (Bios: 4701 not latest) RAM: 24gb OS: Windows 10 Overclocked: I don't think it is, though it might for the RAM, Asus' graphic BIOS is a bit confusing. --- I try to make sure that my computer is off and unplugged when putting in new hardware. I will take a look at the numbers on the cards and get back to you guys as soon as I can. Thank you Edit: both of their P/N are: 04G-P4-2974-KR Specs are in my signature now.
post edited by SorcererKnight - 2019/03/10 11:22:32
CPU: 3.70 GHz Intel core I7-4820K multi-core MB: Asus P9x79 Pro (Bios: 4701) RAM: 24gb
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ty_ger07
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Re: Dual GTX 970 issues
2019/03/10 11:32:30
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☄ Helpfulby SorcererKnight 2019/03/25 07:27:30
At the surface, after everything you have said, it certainly does appear to me that your aging power supply is failing you.
ASRock Z77 • Intel Core i7 3770K • EVGA GTX 1080 • Samsung 850 Pro • Seasonic PRIME 600W Titanium
My EVGA Score: 1546 • Zero Associates Points • I don't shill
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SorcererKnight
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Re: Dual GTX 970 issues
2019/03/10 12:10:36
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Ok I will look into getting a new PSU.
Thank you very much!
CPU: 3.70 GHz Intel core I7-4820K multi-core MB: Asus P9x79 Pro (Bios: 4701) RAM: 24gb
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Sajin
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Re: Dual GTX 970 issues
2019/03/10 14:26:33
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Does each card test fine by itself?
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SorcererKnight
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Re: Dual GTX 970 issues
2019/03/10 14:55:33
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both seem to work, haven't tried testing them on a different computer.
CPU: 3.70 GHz Intel core I7-4820K multi-core MB: Asus P9x79 Pro (Bios: 4701) RAM: 24gb
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Sajin
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Re: Dual GTX 970 issues
2019/03/10 15:03:45
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ty_ger07
At the surface, after everything you have said, it certainly does appear to me that your aging power supply is failing you.
+1
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SorcererKnight
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Re: Dual GTX 970 issues
2019/03/12 17:26:54
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I have a new PSU, and will let you guys know if it works out.
Thanks again for the help!
CPU: 3.70 GHz Intel core I7-4820K multi-core MB: Asus P9x79 Pro (Bios: 4701) RAM: 24gb
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Sajin
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Re: Dual GTX 970 issues
2019/03/12 18:49:16
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SorcererKnight
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Re: Dual GTX 970 issues
2019/03/16 11:49:22
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i happened to me again twice today, first within the first 5-10 minutes of starting my computer this morning it crashed. then just this afternoon, once again kernel power and dcom issues.
my new PSU is an EVGA Supernova 850 T2, Titanium.
CPU: 3.70 GHz Intel core I7-4820K multi-core MB: Asus P9x79 Pro (Bios: 4701) RAM: 24gb
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Sajin
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Re: Dual GTX 970 issues
2019/03/16 13:15:10
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Sounds like you need to thoroughly test each of them alone with the other completely removed from the system.
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SorcererKnight
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Re: Dual GTX 970 issues
2019/03/25 07:30:15
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I feel a bit silly about this, last week I looked over my case and notice that it does have venting where the PSU sits, I flipped the PSU over and put some 2x4 that were lying around underneath to raise it thursday night, played various games all weekend (Ace Combat 7, Final Fantasy XIV) without my computer crashing due to power failures.
Thank you all for your help!
CPU: 3.70 GHz Intel core I7-4820K multi-core MB: Asus P9x79 Pro (Bios: 4701) RAM: 24gb
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