TgimpIts out of focus because the phone wont focus that close up. That's the best it can do. And no its not a solder job. that's a half melted chip. My last card was worse. As far as the 5960x I appreciate the offer but i'm still hunting for another motherboard to put it in. I have had EVGA since the 200 series and I always buy a pair for sli. This is the first cards I have ever had issues with. After reading other forums its happening a lot with the 9 and 10 series cards. With the strong reputation EVGA has built I am really surprised they didn't recall these cards. The only thing that's left is greed. It will take one house burning down and someone dying for them to do something about it. I saw an article where they were doing a software update to make the fans blow more to cool the cards & sending out kits to fix the issue or you could send in your card on the 10 series and they would replace the card with another. So they knew this was a issue even back to my 9 series and it carried over to the 10 series. Anyone who has these cards should be notified of the potential fire hazard. Im contacting an attorney Monday and a local TV station that covers consumer affairs. I'm simply tired of companies making millions off of consumers and were left with defective products based on poor design.
Nereus Brad and WMMills both make very good points above. The fact the same issue has happened to 2 of your cards does bring into question the PSU being a factor (assuming it was the same rig). If you start contacting TV stations and making accusations that get on air, you could end up on the ugly end of a libel action. If you get an attorney who is half way decent, they will very likely tell you the same. It sucks certainly, but unless you can definitively prove fault, you could end up making things a lot worse for yourself. Be careful, and good luck.
pbnielNot an attorney, but do review and construct insurance programs for large entities: 1. Manufacturers are responsible for their products and the resultant damage they do. 2. Replacing the product itself is usually a contractual warranty thing with the manufacturer setting the terms and the customer accepting them or going to litigation or obtaining government help like the state attorney general. 3. Liability for damage to other property or persons is usually covered under the manufacturers liability insurance for civil liability. If it can be proved that the manufacturer knew of the defect and did nothing - then it could become criminal. Criminal charges, in my experience, are very hard to prove but it has happened usually when a serious injury or death has occurred. 4. Manufacturers such as EVGA are often self-insured or have a large self-insured retention for their products insurance, so they try to avoid ever accepting liability for damage other than warranty. Additionally, they employ legal departments that would cost them little additional expense to defend individual lawsuits. These two factors make it an uphill battle for an individual to prove and pursue a case for resultant damage in court. Once again as in warranty coverage there is of course the alternative governmental route such the state attorney general or insurance department. 5. If it can be proved that the manufacturer acted in "bad faith" in handling the products liability claim this can open up punitive and/or other damages but this bar is even higher. 6. All litigation is costly - the going rate for attorneys is $500 to $1000 an hour unless you can get them to take the case on contingency where they get 30 to 50% of the award. Not many would take a case worth less than $5,000 on this basis. If you are able to get a class action going the usual payout is less than $100 per claim with the attorneys making a lot of money. 7. On a high level if the entire software and hardware computer industry were held fully responsible for it's products the damages to equipment, the lost time fixing problems (windows 10 updates), and replacing lost data would probably bankrupt every company out there including Microsoft so we would have no computers or at least any real innovation. Society would not look favorably on this vs a one off or even a class action. All this means it probably is not worth your while to become an adversary - appealing to EVGA customer satisfaction is the best bet or simply vote with any future money.