EVGA

LockedHot!Display driver nvlddmkm stopped responding and has successfully recovered

Author
Hot12345
New Member
  • Total Posts : 76
  • Reward points : 0
  • Joined: 2017/09/24 10:51:54
  • Location: EU
  • Status: offline
  • Ribbons : 0
2019/11/22 14:17:44 (permalink)
Hi there, 

I have some weird crashes a few weeks I started fresh installed windows 7 64 bit Prof. What I never had it before.
specs:
 
Mobo; MSI Gaming 7 Z97 series
Chipset: I7-4790K
Memory; 4x 8GB Crucial DDR3 1600Mhz 8-8-8-24 
PSU: Corsair CXM750 modular
FULL speclist;
http://speccy.piriform.com/results/YQeraDpNIa67RoxqE2Ycc5k

Error;
 
-System
  -Provider   [ Name]Display
  -EventID4101   [ Qualifiers]0
   Level3   Task0   Keywords0x80000000000000  -TimeCreated   [ SystemTime]2019-11-22T21:08:15.000000000Z
   EventRecordID2614   ChannelSystem   ComputerComputerBig-PC   Security
-EventData   nvlddmkm    
 
Ive tried everthing with pulling out of the ram, and using DDU deinstall windows drivers and installing the newest Nvidia driver.. Nothing helps... What to do?!
 
post edited by Hot12345 - 2019/12/05 09:52:17
#1

20 Replies Related Threads

    Hot12345
    New Member
    • Total Posts : 76
    • Reward points : 0
    • Joined: 2017/09/24 10:51:54
    • Location: EU
    • Status: offline
    • Ribbons : 0
    Re: Display driver nvlddmkm stopped responding and has successfully recovered 2019/11/22 14:20:17 (permalink)
    Is this problem now being solved by Microsoft? 
    Has this duo through driver or hardware error/faulty?
    #2
    Sajin
    EVGA Forum Moderator
    • Total Posts : 39455
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: online
    • Ribbons : 195
    Re: Display driver nvlddmkm stopped responding and has successfully recovered 2019/11/22 16:10:12 (permalink)
    Is your card factory overclocked? If yes, try running the card in debug mode. Debug mode can be enabled inside the nvidia control panel under the help drop down menu at the top of the nvidia control panel.

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #3
    Hot12345
    New Member
    • Total Posts : 76
    • Reward points : 0
    • Joined: 2017/09/24 10:51:54
    • Location: EU
    • Status: offline
    • Ribbons : 0
    Re: Display driver nvlddmkm stopped responding and has successfully recovered 2019/11/22 23:01:08 (permalink)
    Sajin
    Is your card factory overclocked? If yes, try running the card in debug mode. Debug mode can be enabled inside the nvidia control panel under the help drop down menu at the top of the nvidia control panel.


    No its not overclocked. I have the ftw3 1080ti evefthing on defualt. I had before never crashes. Now i have creashes.

    Is this to an hardware issues related or driver issue related?
    Also is this an hardware issue or software issue? otherwise I want to return my card as RMA.
    post edited by Hot12345 - 2019/11/23 00:37:16
    #4
    Sajin
    EVGA Forum Moderator
    • Total Posts : 39455
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: online
    • Ribbons : 195
    Re: Display driver nvlddmkm stopped responding and has successfully recovered 2019/11/23 12:52:25 (permalink)
    Most likely a hardware issue.

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #5
    Hot12345
    New Member
    • Total Posts : 76
    • Reward points : 0
    • Joined: 2017/09/24 10:51:54
    • Location: EU
    • Status: offline
    • Ribbons : 0
    Re: Display driver nvlddmkm stopped responding and has successfully recovered 2019/11/23 13:10:58 (permalink)
    Sajin
    Most likely a hardware issue.


    Spec list;
    http://speccy.piriform.com/results/YQeraDpNIa67RoxqE2Ycc5k

    So this is an RMA issue? or an driver issue?
    What cause this issue exacly?
    #6
    Sajin
    EVGA Forum Moderator
    • Total Posts : 39455
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: online
    • Ribbons : 195
    Re: Display driver nvlddmkm stopped responding and has successfully recovered 2019/11/23 13:24:08 (permalink)
    If the card causes the same issue in another known good working pc the card definitely needs to be rma'd. The card has most likely just become faulty. 

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #7
    Hot12345
    New Member
    • Total Posts : 76
    • Reward points : 0
    • Joined: 2017/09/24 10:51:54
    • Location: EU
    • Status: offline
    • Ribbons : 0
    Re: Display driver nvlddmkm stopped responding and has successfully recovered 2019/11/23 15:13:36 (permalink)
    Sajin
    If the card causes the same issue in another known good working pc the card definitely needs to be rma'd. The card has most likely just become faulty. 


    So in the mkst cases is an hardware failure. How can I stress test it out? Can I run an specific program to streaa this out? Does this also occurs on the 2080ti?

    What is the faulty? The card or the motherboard?
    #8
    Sajin
    EVGA Forum Moderator
    • Total Posts : 39455
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: online
    • Ribbons : 195
    Re: Display driver nvlddmkm stopped responding and has successfully recovered 2019/11/23 17:40:24 (permalink)
    You can use unigine superposition to run a stress test on the card. The card is most likely faulty.

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #9
    Digital_Fuzion
    iCX Member
    • Total Posts : 396
    • Reward points : 0
    • Joined: 2015/05/13 16:30:58
    • Status: offline
    • Ribbons : 1
    Re: Display driver nvlddmkm stopped responding and has successfully recovered 2019/11/23 18:04:15 (permalink)
    Sajin, one of the best forum members I know of on the EVGA forums. He is wise and full of knowledge on just able any topic related to NVIDIA hardware and software. 

    FTW 
    #10
    Hot12345
    New Member
    • Total Posts : 76
    • Reward points : 0
    • Joined: 2017/09/24 10:51:54
    • Location: EU
    • Status: offline
    • Ribbons : 0
    Re: Display driver nvlddmkm stopped responding and has successfully recovered 2019/11/23 23:47:03 (permalink)
    Sajin
    You can use unigine superposition to run a stress test on the card. The card is most likely faulty.


    Thanks, gonna test it.
    If I put the card on RMA. What is the process? Do I get an new one? What will happen to the card?
    #11
    Sajin
    EVGA Forum Moderator
    • Total Posts : 39455
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: online
    • Ribbons : 195
    Re: Display driver nvlddmkm stopped responding and has successfully recovered 2019/11/24 01:04:57 (permalink)
    How to rma... https://www.evga.com/supp...tails.aspx?faqid=59703

    You could get a new card, but you're most likely to receive a recertified card.

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #12
    Engipi
    New Member
    • Total Posts : 1
    • Reward points : 0
    • Joined: 2019/11/28 09:59:11
    • Status: offline
    • Ribbons : 0
    Re: Display driver nvlddmkm stopped responding and has successfully recovered 2019/11/28 09:59:27 (permalink)
     Solution, your welcome
     
    "https://answers.microsoft.com/es-es/windows/forum/games_windows_10/soluci%c3%b3n-el-controlador-de-pantalla-dej%c3%b3/c2f1eb8c-f0c5-4d11-bdd6-b2cbe466453b?tm=1574696060739"
    Engipi
    #13
    Hot12345
    New Member
    • Total Posts : 76
    • Reward points : 0
    • Joined: 2017/09/24 10:51:54
    • Location: EU
    • Status: offline
    • Ribbons : 0
    Re: Display driver nvlddmkm stopped responding and has successfully recovered 2019/12/05 07:30:55 (permalink)
    Sajin
    How to rma... https://www.evga.com/supp...tails.aspx?faqid=59703

    You could get a new card, but you're most likely to receive a recertified card.

    Sajin
    How to rma... https://www.evga.com/supp...tails.aspx?faqid=59703

    You could get a new card, but you're most likely to receive a recertified card.


    I even tried clean install from windows 10. And even there It had crashes!
    So it doesnt matter wich driver or OS I run, it crashes...|


    Is this related only to the GPU or other components?
    #14
    wmmills
    CLASSIFIED Member
    • Total Posts : 4980
    • Reward points : 0
    • Joined: 2006/01/04 20:47:29
    • Location: New Jersey
    • Status: offline
    • Ribbons : 27
    Re: Display driver nvlddmkm stopped responding and has successfully recovered 2019/12/05 08:27:54 (permalink)
    Hot12345
    Sajin
    How to rma... https://www.evga.com/supp...tails.aspx?faqid=59703

    You could get a new card, but you're most likely to receive a recertified card.

    Sajin
    How to rma... https://www.evga.com/supp...tails.aspx?faqid=59703

    You could get a new card, but you're most likely to receive a recertified card.


    I even tried clean install from windows 10. And even there It had crashes!
    So it doesnt matter wich driver or OS I run, it crashes...|


    Is this related only to the GPU or other components?


    Did you try this gcard in another PC to see if the issue follows the card? What did you install, uninstall, or change software or hardware wise when this issue started? Does your pc run 24/7/365? Do you have a UPS system connected to your pc?

    MOBO: EVGA P67 FTW, CPU: I5 2500K, RAM: Gskill PI 1600 CAS 6, SSD: Samsung 830 128gb, HDD: WD Caviar Black 750gb, PSU: CoolerMaster V-1000, CPU HSF: EVGA ScC HSF~ P/P 88CFM Yate Loons, G-CARD:EVGA GTX780 w/ EVGA 980ti Hybrid AIO Cooler, CASE: LIAN-LI PC-V2010B w/ Window mod, OS: Windows 7 Ultimate 64bit, MON: AOC i2367F, HdSet: steelseries Siberia 
     


    Jan 28th Is Data Privacy Day!!              
    #15
    Hot12345
    New Member
    • Total Posts : 76
    • Reward points : 0
    • Joined: 2017/09/24 10:51:54
    • Location: EU
    • Status: offline
    • Ribbons : 0
    Re: Display driver nvlddmkm stopped responding and has successfully recovered 2019/12/05 09:51:33 (permalink)
    wmmills
    Hot12345
    Sajin
    How to rma... https://www.evga.com/supp...tails.aspx?faqid=59703

    You could get a new card, but you're most likely to receive a recertified card.

    Sajin
    How to rma... https://www.evga.com/supp...tails.aspx?faqid=59703

    You could get a new card, but you're most likely to receive a recertified card.


    I even tried clean install from windows 10. And even there It had crashes!
    So it doesnt matter wich driver or OS I run, it crashes...|


    Is this related only to the GPU or other components?


    Did you try this gcard in another PC to see if the issue follows the card? What did you install, uninstall, or change software or hardware wise when this issue started? Does your pc run 24/7/365? Do you have a UPS system connected to your pc?



    My Specs:

    Mobo; MSI Gaming 7 Z97 series
    Chipset: I7-4790K
    Memory; 4x 8GB Crucial DDR3 1600Mhz 8-8-8-24 
    PSU: Corsair CXM750 modular
     
    No and no, Not running 365/7. Also no UPS connected. 
    Did not tested in an other system because I dont have other system here.

    What programs are being installed? ONLY Manyfacture and Nvdia and steam. 
    While I bought this card from the beginning (last year) had no issue with it. And now It crashed and giving this fault. 

    But the real question is is this now an hardware issue and the GPU or also other parts causing this fault?
    No OC, no modded nothing.
    #16
    Sajin
    EVGA Forum Moderator
    • Total Posts : 39455
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: online
    • Ribbons : 195
    Re: Display driver nvlddmkm stopped responding and has successfully recovered 2019/12/05 11:44:20 (permalink)
    Hot12345
    But the real question is is this now an hardware issue and the GPU or also other parts causing this fault?

    Take your card to a local pc shop to have it tested. If the card causes the same issue in their pc the card is the problem.

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #17
    wmmills
    CLASSIFIED Member
    • Total Posts : 4980
    • Reward points : 0
    • Joined: 2006/01/04 20:47:29
    • Location: New Jersey
    • Status: offline
    • Ribbons : 27
    Re: Display driver nvlddmkm stopped responding and has successfully recovered 2019/12/07 00:00:18 (permalink)
    Sajin
    Hot12345
    But the real question is is this now an hardware issue and the GPU or also other parts causing this fault?

    Take your card to a local pc shop to have it tested. If the card causes the same issue in their pc the card is the problem.

    +1.... unfortunately this is the easiest, fastest way to tell you if the card has a issue or if its just your setup feeling its a age a bit and needs a little voltage or your using all auto bios settings and its finally showing the instability etc... I know it stinks to hear if you dont have another PC, but evga is going to ask and want to know the result also, none of us want you to have to spend money on a rma for a card you might find out is just fine.

    MOBO: EVGA P67 FTW, CPU: I5 2500K, RAM: Gskill PI 1600 CAS 6, SSD: Samsung 830 128gb, HDD: WD Caviar Black 750gb, PSU: CoolerMaster V-1000, CPU HSF: EVGA ScC HSF~ P/P 88CFM Yate Loons, G-CARD:EVGA GTX780 w/ EVGA 980ti Hybrid AIO Cooler, CASE: LIAN-LI PC-V2010B w/ Window mod, OS: Windows 7 Ultimate 64bit, MON: AOC i2367F, HdSet: steelseries Siberia 
     


    Jan 28th Is Data Privacy Day!!              
    #18
    Hot12345
    New Member
    • Total Posts : 76
    • Reward points : 0
    • Joined: 2017/09/24 10:51:54
    • Location: EU
    • Status: offline
    • Ribbons : 0
    Re: Display driver nvlddmkm stopped responding and has successfully recovered 2020/01/08 04:33:51 (permalink)
    wmmills
    Sajin
    Hot12345
    But the real question is is this now an hardware issue and the GPU or also other parts causing this fault?

    Take your card to a local pc shop to have it tested. If the card causes the same issue in their pc the card is the problem.

    +1.... unfortunately this is the easiest, fastest way to tell you if the card has a issue or if its just your setup feeling its a age a bit and needs a little voltage or your using all auto bios settings and its finally showing the instability etc... I know it stinks to hear if you dont have another PC, but evga is going to ask and want to know the result also, none of us want you to have to spend money on a rma for a card you might find out is just fine.


    Sajin
    Hot12345
    But the real question is is this now an hardware issue and the GPU or also other parts causing this fault?

    Take your card to a local pc shop to have it tested. If the card causes the same issue in their pc the card is the problem.



    Hi Sajin and the other members of this wonderful forum,
    My problem is being fixed. You can't believe it what was the problem....
     

    What did I solve this?

    - As you know I'm had continuously the problem that the EventCode 4101 was poping, even with an AMD card, I get strange the same error but then about AMD drivers is corrupt;
    Errorcode with an AMD card:
    EventID 4101: Amdkmdap Event ID 4101 driver stopped responding and has successfully recovered

    - While I had this issue even with a backup old AMD card (R9 390x), it was strange for me that also a backup card in the box that I was not using for years showing the same error in the same system? Hmmmmm, It keeps me thinking and what I did is bought a new Powersupply from EVGA (SuperNova1000G+) and a second-hand motherboard of EVGA EVGA Z87 FTW LGA - 141-HW-E877-KR before the new year.
     
    - Finally, I changed everything (Motherboard and the Powersupply), and all the problem what I had went gone. 
     
    - Yes, I did testing by a friend of mine and there it was also showing the same behaviors. But still (fingers crossed) it's NOT showing weird artifacts after the systems reboot, also no crashes. 
    I'm still thinking about the board that I had was not good...
    I canceled my RMA for this card and still running flawlessly without a hassle. 
     
    By this, I'm must say that I really appreciated the community around EVGA. This brand I will use it forever. Also credits for the great Technical Support Line in Germany. 
    What I really dig is the warranty services to provide, for example, the EVGA 1080TI I have bought a warranty for 10 years!
     
    I'm closing this thread, and I hope this will also help other people having these strange behaviors. It looks like it was a card issue, but apparently this was a motherboard or a Powersupply issue. ( I must say when I was changing the board for the new one while connecting to the old PSU the problems where gone, definitely, I can say this was a motherboard issue.) So what im trying to say is if you (other people) having this issue, it's not always the card problem. As you can see in my experience.

    Youtube clip - crashes eventid 4101 after a normal restart;
    https://youtu.be/CMqFtg9jbOw
     
    Still, the system is running for 2 days without problems.
     
    For the record my old and new setup;
    I7-4790K
    MSI Z97 Gaming 7 / EVGA Z87 FTW 141-HW-E877-KR
    Corsair CS750M / EVGA SuperNOVA 1000 G+, 80 Plus Gold 1000W 120-GP-1000-X2
    EVGA 1080TI FTW3
    32GB Crucial Ballistix Smart Tracer BLT2CP8G3D1608DT2TXOBCEU
    Fractal Design Define S - Window
     
    Thanks for the great support from the forums, and having a nice, peaceful day.




    #19
    Sajin
    EVGA Forum Moderator
    • Total Posts : 39455
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: online
    • Ribbons : 195
    Re: Display driver nvlddmkm stopped responding and has successfully recovered 2020/01/08 05:01:56 (permalink)
    Good deal.

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #20
    Cool GTX
    EVGA Forum Moderator
    • Total Posts : 19687
    • Reward points : 0
    • Joined: 2010/12/12 14:22:25
    • Location: Folding for the Greater Good
    • Status: online
    • Ribbons : 114
    Re: Display driver nvlddmkm stopped responding and has successfully recovered 2020/01/08 08:59:16 (permalink)
     so Changing the MB & PSU Fixed the issue ... Not a GPU issue
     
    You mentioned Closing the thread in your post ... So I'll lock it

    RTX Project EVGA X99 FTWK-5930K,EVGA2080Ti EVGA-1200P2  Nibbler EVGA X99 3-GPU Water Loop 1600P2  AIO Folding  1080Ti FTW3 Hybrid, 1200P
    Thank You for Your Support


    #21
    Jump to:
  • Back to Mobile