EVGATech_AdamB
Hello adityajaypal! I looked into this and it looks like about 5 people have tried to perform an RMA on this card in the past. As the original owner sent it to us in a damaged condition, we are unable to process it for any warranty. Physical damage is not something that is able to be covered under warranty. When it was originally declined, the original owner who tried to RMA it sent it in a box without adequate padding and the PCB arrived bent. Perhaps they tried to straighten it after it was returned to them but a bent PCB cannot simply be repaired as that would be catastrophic damage to the graphics card. Unfortunately, we are not in control if someone has their RMA denied for damage and then resells the card to someone else. Considering the history I see on the serial number, it looks like this may have been resold a few times. As it was denied previously for damage, it will continue to be denied to whoever tries to perform an RMA for it. 

adityajaypal

kougar
Really sorry to hear about your card OP. At this point you might as well take it apart and see what the damage is, always the chance it could be some simple surface components that got broken off. Feel free to post some detailed shots of the PCB here if you do.
 
Always keep in mind... it takes more time and effort to sell a piece of hardware online than it does to simply put it in a box and RMA it directly. So it's a safe bet the vast majority of people that claim they're too lazy to RMA it themselves yet are trying to sell it are already lying. 

 
Yeah that's an important lesson that I've learned in spades now hehe...

I'd be overjoyed if the problem could be fixed by something as simple as a solder job. However, the symptoms sound a lot like a dying chip, which apparently a lot of these 2080tis have. Anyway, I'll open it up and send an image of the PCB here

LittleGuy
Evga can you make a page for people to input a serial number to see if the card was rm'd before and if was denied or repaired This would help people buying used cards.

LittleGuy
Evga can you make a page for people to input a serial number to see if the card was rm'd before and if was denied or repaired This would help people buying used cards.

LittleGuy

CraptacularOne

LittleGuy
Evga can you make a page for people to input a serial number to see if the card was rm'd before and if was denied or repaired This would help people buying used cards.

I have a better idea.....don't buy knowingly damaged cards

True, but they did not know it was damaged just it was not working properly and still under warranty. Someone could buy a card that a cap is broken off or something that is under the heat sink they cannot see that was damaged. This can help some know that the card was not alread sent in for repair and denied.
 

CraptacularOne

LittleGuy

CraptacularOne

LittleGuy
Evga can you make a page for people to input a serial number to see if the card was rm'd before and if was denied or repaired This would help people buying used cards.

I have a better idea.....don't buy knowingly damaged cards

True, but they did not know it was damaged just it was not working properly and still under warranty. Someone could buy a card that a cap is broken off or something that is under the heat sink they cannot see that was damaged. This can help some know that the card was not alread sent in for repair and denied.
 

He bought the card knowing full well it didn’t work. You should never buy a card that is known to not be working with the intent of RMAing it. If a seller ever claims they “don’t have time” or “don’t want the hassle” that should immediately set off red flags. There is a reason they don’t want to RMA it and that reason as unfortunately discovered by the OP is that it was denied RMA for damage. 


A simple way to avoid falling for the same tactic is to never buy non working parts with the intent of RMA.