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DXGI_ERROR_DEVICE_HUNG - Battlefield 5

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tmmy34
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2019/06/25 12:43:27 (permalink)
Hello. I get 2 crashes with timely manner like 2 crashes in 100 hours of play. Display driver crash in event log.
Its an log from mdmp folder game:
 
LOG:

*** WARNING: Unable to verify timestamp for bfv.exe
*** WARNING: Unable to verify timestamp for dbdata.dll
 
FAULTING_IP: 
KERNELBASE!RaiseException+69
 

DEFAULT_BUCKET_ID: APPLICATION_FAULT

PROCESS_NAME: bfv.exe

ERROR_CODE: (NTSTATUS) 0x887a0006 - The GPU will not respond to more commands probably due to an incorrect command given by the calling application.
 
BUGCHECK_STR: APPLICATION_FAULT

PRIMARY_PROBLEM_CLASS: APPLICATION_FAULT
 
FAILURE_PROBLEM_CLASS: APPLICATION_FAULT

FAILURE_SYMBOL_NAME: bfv.exe!Unknown

FAILURE_BUCKET_ID: APPLICATION_FAULT_887a0006_bfv.exe!Unknown
 
 
 
 
 
 
 
 
 
 
Also in background have only gpuz and msi afterburner + rivatuner.

My pc:9900K 4.7 stock
2x16GB DDR4 GSKILL 3000mhz XMP
Corsair 850 RmX
Rtx 2080 Ti Aorus Xtreme ( stock ,no oc )

I am using the newest drivers nvidia.

Also i tested Unigine Heaven ,3dmark firestrike and other games for hours and no crashes.

Memtest86 no errors. RAM TEST no errors. Realbench ok.


Is my hardware faulty?

Pc:
9900K 5ghz ( llc level 5 idle 1.34-1.35v,load 1.313-323v)
2x16GB DDR4 GSKILL 3000mhz
Asus Prime Z390-A
Corsair 850RmX
Rtx 2080 Ti Aorus
#1

13 Replies Related Threads

    bcavnaugh
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    Re: DXGI_ERROR_DEVICE_HUNG - Battlefield 5 2019/06/25 12:59:51 (permalink)
    I would ask over on BFV https://forums.battlefield.com/en-us/categories/battlefield-v
    "Is my hardware faulty?" Most likely Not
    Most likely it is just the Game.
    It is a Pain but I would un-install BFV restart the Computer and run Chkdsk on your Drivers then Defrag them.
    Run Windows Updates restart the Computer and check for Virus and if OK then Install BFV
    post edited by bcavnaugh - 2019/06/25 13:05:28


    #2
    tmmy34
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    Re: DXGI_ERROR_DEVICE_HUNG - Battlefield 5 2019/06/25 13:04:06 (permalink)
    ok :) it happened 2 times in 100 hours so not big deal,just asking because somebody told to RMA card. But that happened only in BFV not in other games. So not rma?
    post edited by tmmy34 - 2019/06/25 13:22:48

    Pc:
    9900K 5ghz ( llc level 5 idle 1.34-1.35v,load 1.313-323v)
    2x16GB DDR4 GSKILL 3000mhz
    Asus Prime Z390-A
    Corsair 850RmX
    Rtx 2080 Ti Aorus
    #3
    Sajin
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    Re: DXGI_ERROR_DEVICE_HUNG - Battlefield 5 2019/06/25 13:23:10 (permalink)
    Maybe/Maybe not. I would...
     
    #1 Set all my hardware to default speeds.
    #2 Close gpu-z, afterburner & rivatuner.
     
    and then retest for the issue.

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    #4
    tmmy34
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    Re: DXGI_ERROR_DEVICE_HUNG - Battlefield 5 2019/06/25 13:37:49 (permalink)
    all hardware are in default speed,only xmp on

    Pc:
    9900K 5ghz ( llc level 5 idle 1.34-1.35v,load 1.313-323v)
    2x16GB DDR4 GSKILL 3000mhz
    Asus Prime Z390-A
    Corsair 850RmX
    Rtx 2080 Ti Aorus
    #5
    Sajin
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    Re: DXGI_ERROR_DEVICE_HUNG - Battlefield 5 2019/06/25 13:38:38 (permalink)
    tmmy34
    all hardware are in default speed,only xmp on


    XMP is overclocking. You need to lower your ram speed to 2666 MHz with the correct voltage & timings.

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    tmmy34
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    Re: DXGI_ERROR_DEVICE_HUNG - Battlefield 5 2019/06/25 14:08:42 (permalink)
    Are you sure it was because rams? It happened 2 times of 100  hours. Also 3000mhz is rated speed if yes i can rma ram?
     
     
    Also ram testing programs showing no errors and no had other issues in other games.doubt its xmp

    Pc:
    9900K 5ghz ( llc level 5 idle 1.34-1.35v,load 1.313-323v)
    2x16GB DDR4 GSKILL 3000mhz
    Asus Prime Z390-A
    Corsair 850RmX
    Rtx 2080 Ti Aorus
    #7
    Sajin
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    Re: DXGI_ERROR_DEVICE_HUNG - Battlefield 5 2019/06/25 14:09:56 (permalink)
    Not 100% sure, but you're running your ram above what your imc can safely handle according to Intel.

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    tmmy34
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    Re: DXGI_ERROR_DEVICE_HUNG - Battlefield 5 2019/06/25 14:38:17 (permalink)
    OK i am able to reproduce this error crash display. :D
     
    So restart pc,run tomb raider,close tomb raider,run BF V. Loading screen mission hand and crash. Always on the same scenario. Next run is fine. I think its driver issue. I dont see anything like that never. I think its related to restarted pc or something. Windows is 1903 v.Sick...
     
    Ah and the same exception of course
    post edited by tmmy34 - 2019/06/25 15:27:50

    Pc:
    9900K 5ghz ( llc level 5 idle 1.34-1.35v,load 1.313-323v)
    2x16GB DDR4 GSKILL 3000mhz
    Asus Prime Z390-A
    Corsair 850RmX
    Rtx 2080 Ti Aorus
    #9
    Sajin
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    Re: DXGI_ERROR_DEVICE_HUNG - Battlefield 5 2019/06/25 16:23:22 (permalink)
    Must be a game issue like bcav said. Good to hear it only happens in BFV.

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    #10
    Hoggle
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    Re: DXGI_ERROR_DEVICE_HUNG - Battlefield 5 2019/06/25 18:35:18 (permalink)
    If it's only BFV I wouldn't RMA the card since it's likely a game or driver issue. Also if it's twice in 100 hours that doesn't seem enough to be worth the effort of an RMA.

    Use an Associates Code & SAVE 5% - 10% on your purchase. Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it. 
     
     
    #11
    tmmy34
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    Re: DXGI_ERROR_DEVICE_HUNG - Battlefield 5 2019/06/25 23:59:28 (permalink)
    Somebody said that this is CPU OR GPU issue.I am worried

    Pc:
    9900K 5ghz ( llc level 5 idle 1.34-1.35v,load 1.313-323v)
    2x16GB DDR4 GSKILL 3000mhz
    Asus Prime Z390-A
    Corsair 850RmX
    Rtx 2080 Ti Aorus
    #12
    wmmills
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    Re: DXGI_ERROR_DEVICE_HUNG - Battlefield 5 2019/06/27 05:16:52 (permalink)
    It looks like a specific game issue going by the log:" ERROR_CODE: (NTSTATUS) 0x887a0006 - The GPU will not respond to more commands probably due to an incorrect command given by the calling application."
     
    That tells you right there that the game has a bug that needs a update or maybe a setting your using is conflicting. Sometimes some graphics settings in a very specific combination with some games can cause weird glitches etc....

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    #13
    XrayMan
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    Re: DXGI_ERROR_DEVICE_HUNG - Battlefield 5 2019/07/11 20:13:47 (permalink)
     
    Try the previous driver.

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