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CrossShip RMA Approval Timeline

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signious_ca
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2021/06/23 08:33:26 (permalink)
Hello; just wondering what the time from 'step 1' to a shipped replacement product would be for a 3090 FTW3 Ultra?  I got my RMA request in early Monday and am awaiting approval so I can pay the collateral on my order.  Going into a holiday in Canada very shortly and then the big one in the USA right after that, hoping it can get shipped before those slow things down.
 
 
#1

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    EVGATech_DanielM
    EVGA Tech Support
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    Re: CrossShip RMA Approval Timeline 2021/06/24 12:37:21 (permalink)
    From what I can tell it's looking closer to 1-3 business days to approve and process. RMA's are approved daily but are done in the order they are submitted. 
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    signious_ca
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    Re: CrossShip RMA Approval Timeline 2021/06/24 13:18:26 (permalink)
    Thanks Daniel, on day 4 now just getting anxious haha
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    BVL1985
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    Re: CrossShip RMA Approval Timeline 2021/06/25 05:15:35 (permalink)
    Don't do it, i just did it and regret. Toke over 20days!!
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    signious_ca
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    Re: CrossShip RMA Approval Timeline 2021/06/25 09:40:26 (permalink)
    Not sure what you mean by 'don't do it'; I've got a very expensive brick sitting on my shelf right now that I'd sure like to get replaced.
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    signious_ca
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    Re: CrossShip RMA Approval Timeline 2021/06/25 10:18:14 (permalink)
    Update: RMA approved and collateral payment accepted this morning; total time from RMA submission to approval for cross-shipped replacement was just over 4 days.
    #6
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