EVGA

CrossShip RMA Approval Timeline

Author
signious_ca
New Member
  • Total Posts : 9
  • Reward points : 0
  • Joined: 2021/06/20 18:42:26
  • Status: offline
  • Ribbons : 0
2021/06/23 08:33:26 (permalink)
Hello; just wondering what the time from 'step 1' to a shipped replacement product would be for a 3090 FTW3 Ultra?  I got my RMA request in early Monday and am awaiting approval so I can pay the collateral on my order.  Going into a holiday in Canada very shortly and then the big one in the USA right after that, hoping it can get shipped before those slow things down.
 
 
#1

5 Replies Related Threads

    EVGATech_DanielM
    EVGA Tech Support
    • Total Posts : 863
    • Reward points : 0
    • Joined: 2017/07/07 19:01:01
    • Location: Brea, CA
    • Status: offline
    • Ribbons : 2
    Re: CrossShip RMA Approval Timeline 2021/06/24 12:37:21 (permalink)
    From what I can tell it's looking closer to 1-3 business days to approve and process. RMA's are approved daily but are done in the order they are submitted. 

     
     
    -Daniel_EVGA
    #2
    signious_ca
    New Member
    • Total Posts : 9
    • Reward points : 0
    • Joined: 2021/06/20 18:42:26
    • Status: offline
    • Ribbons : 0
    Re: CrossShip RMA Approval Timeline 2021/06/24 13:18:26 (permalink)
    Thanks Daniel, on day 4 now just getting anxious haha
    #3
    BVL1985
    New Member
    • Total Posts : 5
    • Reward points : 0
    • Joined: 2021/06/02 10:58:18
    • Status: offline
    • Ribbons : 0
    Re: CrossShip RMA Approval Timeline 2021/06/25 05:15:35 (permalink)
    Don't do it, i just did it and regret. Toke over 20days!!
    #4
    signious_ca
    New Member
    • Total Posts : 9
    • Reward points : 0
    • Joined: 2021/06/20 18:42:26
    • Status: offline
    • Ribbons : 0
    Re: CrossShip RMA Approval Timeline 2021/06/25 09:40:26 (permalink)
    Not sure what you mean by 'don't do it'; I've got a very expensive brick sitting on my shelf right now that I'd sure like to get replaced.
    #5
    signious_ca
    New Member
    • Total Posts : 9
    • Reward points : 0
    • Joined: 2021/06/20 18:42:26
    • Status: offline
    • Ribbons : 0
    Re: CrossShip RMA Approval Timeline 2021/06/25 10:18:14 (permalink)
    Update: RMA approved and collateral payment accepted this morning; total time from RMA submission to approval for cross-shipped replacement was just over 4 days.
    #6
    Jump to:
  • Back to Mobile