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Computer randomly shut off a didn't boot

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Samzon
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2021/03/25 01:07:52 (permalink)
I'm devastated. My pc shutdown randomly and then the tower wouldnt power on whatsoever. I unplugged the psu and did the 24 pin test and the fan spins. I plugged the psu back in and pc powered on but my gpu started to burn. I panic and switched it off at the wall.
I unplugged my gpu and dont see any visual damage on mobo besides burning smell from gpu. Mobo lights and cpu fan along with only 1 case fan turns on when I boot pc without gpu.

But the problem now is my monitor says no signal. I tried a 2and monitor even switched cables still no signal. I tried an old gpu and still no signal. The fan doesnt spin on the gpu and 1/2 case fan spins

I'm so scared not only because of my gpu burning but not having the pc work.

Please. What should I do? I work long hours and I struggle for time
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    rsabatino
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    Re: Computer randomly shut off a didn't boot 2021/03/25 04:02:44 (permalink)
    It sounds like you shorted something out the only thing I can tell you to see if it boots up at all is to clear the bios. there should be a reset button there if that don't work see if you return the board for you. Is it registered? if not register it.

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    #2
    Samzon
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    Re: Computer randomly shut off a didn't boot 2021/03/25 05:29:46 (permalink)
    I dont get a display to even see bios. I'm so sad :(
    #3
    aka_STEVE_b
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    Re: Computer randomly shut off a didn't boot 2021/03/25 11:16:41 (permalink)
    might have burned out the motherboard or cpu ,.. or unfortunately all of it.
    If you have spare parts to swap in & out is the way to test properly. 
     
     

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    Samzon
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    Re: Computer randomly shut off a didn't boot 2021/03/25 11:32:59 (permalink)
    I dont have spare parts. I'm so sad do I just buy whole new system and start from scratch? I'm scared to leave it at repair shop if they steal my files
    #5
    rsabatino
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    Re: Computer randomly shut off a didn't boot 2021/03/25 15:24:00 (permalink)
    see if you can get in touch with customer service  contact the support  https://www.evga.com/support/custsupp.asp

    Operation System   Microsoft Windows 11 Pro    Processor   AMD Ryzen 9 5950X 16-Core Processor    Memory   24.2 GB Free (31.9 GB Total)    Graphics Card   NVIDIA GeForce RTX 3070 Ti (8.0 GB)    Monitor   HP 32 Display (1920 x 1080 @ 60 Hz)    Disk Storage   5240.5 GB Free of 6542.2 GB    Audio   NVIDIA High Definition Audio    Motherboard   ASUSTeK COMPUTER INC. (ROG CROSSHAIR VIII HERO (WI-FI))    Mouse   Razer BlackWidow V3 Tenkeyless    Keyboard   Razer Viper
     
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    xenkw0n
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    Re: Computer randomly shut off a didn't boot 2021/03/25 23:59:30 (permalink)
    I would take everything apart and see if anything else appears damaged.  Clear CMOS and try to see if things power on again.  The GPU is done so don't use that again.
    #7
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