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Closed Cooling with EVGA

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umtkyn
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2018/11/09 08:23:48 (permalink)
hi all,
 
i have a problem with my EVGA Closed Loop CPU Cooler 120. I have ROG MAXIMUS X HERO (WI-FI AC) motherboard. CPU is i7-8700K
 
My CPU show 89celcius although the fan speed is 2600 on max.
 
On the other hand, when i start EVGA Flow Control (2.0.8), i have the message "Device not found"
 
I tried to replace the cables on the board but then i receive error in bios that CPU fan not found.
 
I can send a photo for the connections if it helps you to help me :)
 
Thank you for the support...
#1

10 Replies Related Threads

    the_Scarlet_one
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    Re: Closed Cooling with EVGA 2018/11/09 09:05:03 (permalink)
    If you touch the back of the pump, can you feel any vibration at all?

    If so, then your pump should be running.

    If not, your pump may have failed and you may need a replacement cooler. It sounds like you aren’t getting any waterflow more than likely.

    Register your card to your account and start a support ticket so you can get the pump replaced.

      <- Clickable link to my Main PC Specs
    #2
    Cool GTX
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    Re: Closed Cooling with EVGA 2018/11/09 09:37:11 (permalink)
    Make sure the CPU fan header is set to 100% in BIOS - for the pump to function correctly 
     
    http://www.evga.com/support/faq/?f=59704
     
     (excerpt)
     If you are receiving an error message when trying to install EVGA Flow Control or have
    disconnecting issues while using the software please try the following steps:

    We recommend connecting the CLC fan header to the CPU1 or CPU2 header on your motherboard.

    Make sure the fan header setting in BIOS is set to MAX or 100%. Do not use a PWM fan
    curve for the header you connect the CLC to.

    If your motherboard has a fan header designated for a "Pump" you should connect the CLC
    fan header to this specific location.

    If you continue to have this issue or have a related problem without a solution, please
    contact EVGA support

    Thank you

    RTX Project EVGA X99 FTWK-5930K, 2-EVGA2080Ti EVGA-1200P2 Nibbler EVGA X99 EVGA Classy-5960X 3GPU Custom H2O Loop
    AIO Folding  X99-5930K 2-1080Ti FTW3 Hybrid, EVGA-1200P2   The ultimate starter-thread for new members 
    Associates Code:   QR2IBEVA7LMCRCU
    #3
    umtkyn
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    Re: Closed Cooling with EVGA 2018/11/09 09:49:43 (permalink)
    can you help me hot to find the product serial no ?
    #4
    Sajin
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    Re: Closed Cooling with EVGA 2018/11/09 11:55:42 (permalink)
    umtkyn
    can you help me hot to find the product serial no ?




    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #5
    umtkyn
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    Re: Closed Cooling with EVGA 2018/11/09 11:55:55 (permalink)
    Cool GTX
    Make sure the CPU fan header is set to 100% in BIOS - for the pump to function correctly 
     

     
     (excerpt)
     If you are receiving an error message when trying to install or have
    disconnecting issues while using the software please try the following steps:

    We recommend connecting the CLC fan header to the CPU1 or CPU2 header on your motherboard.

    Make sure the fan header setting in BIOS is set to MAX or 100%. Do not use a PWM fan
    curve for the header you connect the CLC to.

    If your motherboard has a fan header designated for a "Pump" you should connect the CLC
    fan header to this specific location.

    If you continue to have this issue or have a related problem without a solution, please
    contact

    Thank you





    thank you for the support. i have both AIO_PUMP header and W_PUMP, which one should i use ?
    #6
    Cool GTX
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    Re: Closed Cooling with EVGA 2018/11/09 11:58:08 (permalink)
    I like AIO_pump - but either one should work .....

    RTX Project EVGA X99 FTWK-5930K, 2-EVGA2080Ti EVGA-1200P2 Nibbler EVGA X99 EVGA Classy-5960X 3GPU Custom H2O Loop
    AIO Folding  X99-5930K 2-1080Ti FTW3 Hybrid, EVGA-1200P2   The ultimate starter-thread for new members 
    Associates Code:   QR2IBEVA7LMCRCU
    #7
    umtkyn
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    Re: Closed Cooling with EVGA 2018/11/09 12:02:02 (permalink)
    Sajin
    umtkyn
    can you help me hot to find the product serial no ?







    thank you but there is only one number but while registering, system asks for part number, what should i do ?
     

     
     
    post edited by Sajin - 2018/11/09 12:14:51
    #8
    umtkyn
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    Re: Closed Cooling with EVGA 2018/11/09 12:06:51 (permalink)
     
    Cool GTX
    I like AIO_pump - but either one should work .....




    mine is also connected to AIO_pump, also there is no light on EVGA, i dont know why...
     
    #9
    Sajin
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    Re: Closed Cooling with EVGA 2018/11/09 12:15:47 (permalink)
    umtkyn
    Sajin
    umtkyn
    can you help me hot to find the product serial no ?







    thank you but there is only one number but while registering, system asks for part number, what should i do ?
     

     
     


    Put in the part number that you own. There are only two 120 cpu coolers...
     
    https://www.evga.com/products/product.aspx?pn=400-HY-CL11-V1
    https://www.evga.com/prod...aspx?pn=400-HY-CL12-V1

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #10
    bob16314
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    Re: Closed Cooling with EVGA 2018/11/09 14:31:10 (permalink)
    When a fan is not connected to a Mobo CPU Fan header, the BIOS will cough up an error on POST saying that no CPU Fan is detected unless you go into the BIOS -> Monitor menu and change 'CPU Fan Speed' to 'Ignore' (then Save Changes and restart) and will Halt on that (for overheat safety reasons).

    You should have the 4-pin pump power connected to the 'AIO Pump' Mobo header, as stated above..Disregard instructions that tell you to connect that to the CPU fan header on our Mobo's..Then you should be good and be able to control both CPU Pump and Cooler Fan speeds through the EVGA Flow Control software like I can with the Corsair Link software.
     
    Hopefully that will get things straightened out..The problem is that you may have the Pump connected to the wrong Mobo header.

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    #11
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