EVGA

Can't ship to address I requested

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lzhao711
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2022/08/06 17:14:06 (permalink)
Hi, I saw a pretty good deal for graphic card on EVGA but not able to place the order due to shipping address check, error message is "Sorry can't ship to address you requested". I entered a different address from my billing address because next week I will need to travel to another city. I know I can call EVGA directly but their office hours now is only Mon - Fri. Don't want to wait to Mon and find the deal is gone.
#1

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    XrayMan
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    Re: Can't ship to address I requested 2022/08/06 21:21:12 (permalink)
     
    Is it not your home address for the shipping?

                My Affiliate Code: 8WEQVXMCJL
     
            Associate Code: VHKH33QN4W77V6A
     
                 
     
     
                      
     
     
     
              
     
       
     
               
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     



     
     
     
     
     
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    #2
    lzhao711
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    Re: Can't ship to address I requested 2022/08/06 22:29:25 (permalink)
    XrayMan
     
    Is it not your home address for the shipping?


    No it is not, I will be traveling to another city so I entered a different address.
    #3
    XrayMan
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    Re: Can't ship to address I requested 2022/08/06 23:17:15 (permalink)
    lzhao711
    XrayMan
     
    Is it not your home address for the shipping?


    No it is not, I will be traveling to another city so I entered a different address.




    They don't like shipping other than the address you initially gave them. Their records need to be the same as yours. You will have to call them, unless a Tech see's your post, and can offer some assistance before Monday. Let us know what happened.

                My Affiliate Code: 8WEQVXMCJL
     
            Associate Code: VHKH33QN4W77V6A
     
                 
     
     
                      
     
     
     
              
     
       
     
               
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     



     
     
     
     
     
     &nbsp
    #4
    rjohnson11
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    Re: Can't ship to address I requested 2022/08/07 01:44:25 (permalink)
    The shipment address has to be the one located in your profile. If not then it will not be shipped:
     
    https://www.evga.com/community/myProfile.asp

    AMD Ryzen 9 5950X,  Corsair Mp600 Pro M.2, 128GB DDR4  Crosshair VIII Hero, RTX 3090ti FTW Ultra Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #5
    Sajin
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    Re: Can't ship to address I requested 2022/08/07 03:15:25 (permalink)
    You can definitely ship to a different address other than your billing address. I've done it like 6 or more times recently. Not sure what your issue is, but you should contact evga to see what is up.
     
    https://www.evga.com/about/contactus/

    Want to save 3% to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase.
     
    #6
    rjohnson11
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    Re: Can't ship to address I requested 2022/08/07 04:18:25 (permalink)
    Sajin
    You can definitely ship to a different address other than your billing address. I've done it like 6 or more times recently. Not sure what your issue is, but you should contact evga to see what is up.
     
    https://www.evga.com/about/contactus/


    Just change the shipping address in your profile. You can always change it back at a later time. 

    AMD Ryzen 9 5950X,  Corsair Mp600 Pro M.2, 128GB DDR4  Crosshair VIII Hero, RTX 3090ti FTW Ultra Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #7
    Hoggle
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    Re: Can't ship to address I requested 2022/08/07 10:17:46 (permalink)
    Is the address you requested within the United States? 

    Use an Associates Code & SAVE 5% - 10% on your purchase. Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it. 
     
     
    #8
    lzhao711
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    Re: Can't ship to address I requested 2022/08/07 10:20:19 (permalink)
    rjohnson11
    Sajin
    You can definitely ship to a different address other than your billing address. I've done it like 6 or more times recently. Not sure what your issue is, but you should contact evga to see what is up.
     



    Just change the shipping address in your profile. You can always change it back at a later time. 


    Already tried didn't work
     
     
    #9
    lzhao711
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    Re: Can't ship to address I requested 2022/08/07 10:24:07 (permalink)
    Hoggle
    Is the address you requested within the United States? 


    yes
    #10
    rjohnson11
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    Re: Can't ship to address I requested 2022/08/07 23:49:57 (permalink)
    lzhao711
    rjohnson11
    Sajin
    You can definitely ship to a different address other than your billing address. I've done it like 6 or more times recently. Not sure what your issue is, but you should contact evga to see what is up.
     
     


    Just change the shipping address in your profile. You can always change it back at a later time. 


    Already tried didn't work
     


    Try to resolve this with customer support

    AMD Ryzen 9 5950X,  Corsair Mp600 Pro M.2, 128GB DDR4  Crosshair VIII Hero, RTX 3090ti FTW Ultra Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #11
    lzhao711
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    Re: Can't ship to address I requested 2022/08/08 00:17:07 (permalink)
    rjohnson11
    lzhao711
    rjohnson11
    Sajin
    You can definitely ship to a different address other than your billing address. I've done it like 6 or more times recently. Not sure what your issue is, but you should contact evga to see what is up.
     
     


    Just change the shipping address in your profile. You can always change it back at a later time. 


    Already tried didn't work
     


    Try to resolve this with customer support


    Deal already gone. 
    #12
    rjohnson11
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    Re: Can't ship to address I requested 2022/08/08 01:25:15 (permalink)
    lzhao711
    rjohnson11
    lzhao711
    rjohnson11
    Sajin
    You can definitely ship to a different address other than your billing address. I've done it like 6 or more times recently. Not sure what your issue is, but you should contact evga to see what is up.
     
     


    Just change the shipping address in your profile. You can always change it back at a later time. 


    Already tried didn't work
     


    Try to resolve this with customer support


    Deal already gone. 


    Sorry to hear that. 

    AMD Ryzen 9 5950X,  Corsair Mp600 Pro M.2, 128GB DDR4  Crosshair VIII Hero, RTX 3090ti FTW Ultra Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #13
    XrayMan
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    Re: Can't ship to address I requested 2022/08/08 22:16:33 (permalink)
     
    Sorry dude!       :/

                My Affiliate Code: 8WEQVXMCJL
     
            Associate Code: VHKH33QN4W77V6A
     
                 
     
     
                      
     
     
     
              
     
       
     
               
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     



     
     
     
     
     
     &nbsp
    #14
    Hoggle
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    Re: Can't ship to address I requested 2022/08/09 00:01:32 (permalink)
    It might be worth calling EVGA anyway in case a new deal shows up in the future and you run into the same problem. Right now it seems like a lot of great deals on cards are popping up all the time.

    Use an Associates Code & SAVE 5% - 10% on your purchase. Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it. 
     
     
    #15
    the_Scarlet_one
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    Re: Can't ship to address I requested 2022/08/09 03:18:29 (permalink)
    What payment method are you using? If you are using PayPal, PayPal forces the shipping address to be the same as the billing address. EVGA doesn’t get any choice in that matter, so your address will always be your home address.

    For shipping addresses, EVGA doesn’t ship to forwarding addresses or PO Boxes, so something like that may also cause an issue.

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