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Cannot Purchase

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rockstedy
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2022/10/03 14:58:45 (permalink)

I have an item in the cart. When I go to checkout, I get a popup with this message:

Error: Sorry! We can't ship to the address you requested.
Please contact EVGA Sales Department at 1.888.881.EVGA (3842)


I called the number and spoke to someone. They see on their end that I'm trying to order, but no error number.
Try different browsers. Try from another connection. Try from phone. Nothing works...what else?
#1

6 Replies Related Threads

    STR1D3R_2
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    Re: Cannot Purchase 2022/10/03 15:26:26 (permalink)
    Make sure your shipping address is the same as what you filled out in your profile maybe? cover all the bases


    Affiliate code E1HEL4HYPS
    #2
    rockstedy
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    Re: Cannot Purchase 2022/10/03 15:35:43 (permalink)
    The shipping address pulls up automatically when clicking on go to checkout and it's the same in my profile.
    I have checked many times that the address is correct.
    #3
    XrayMan
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    Re: Cannot Purchase 2022/10/03 19:01:03 (permalink)
     
    Is the address a P.O. Box?

                My Affiliate Code: 8WEQVXMCJL
     
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    #4
    SmookinJoe
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    Re: Cannot Purchase 2022/10/03 22:02:39 (permalink)
    Try a different address... to test it. neighbours house ...mom's house...just to see if error pops up.
     
    You may have a slight error in your address...132nd st is really 132 St ...or a comma instead of an period.
    If you are using autofill it can sometimes cause  an error. Type everything in carefully...no extra spaces..


    Big Thank You Everyone for using my Associate Code


    #5
    rjohnson11
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    Re: Cannot Purchase 2022/10/03 23:40:11 (permalink)
    SmookinJoe
    Try a different address... to test it. neighbours house ...mom's house...just to see if error pops up.
     
    You may have a slight error in your address...132nd st is really 132 St ...or a comma instead of an period.
    If you are using autofill it can sometimes cause  an error. Type everything in carefully...no extra spaces..


    That's correct. Or you'll need to speak to EVGA customer service directly by phone. 

    AMD Ryzen 9 7950X,  Corsair Mp600 Pro M.2, 32GB Corsair DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #6
    rockstedy
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    Re: Cannot Purchase 2022/10/04 11:51:36 (permalink)
    EVGA Support got back to me and fixed how my address is supposed to be filled in.
    Of course, when I was going to do the purchase again, the product that I wanted is no longer available.
     
    Thanks for the help everyone.
    #7
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