bww306195
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I purchased this many months ago and installed it on a TR 1950X but promptly removed it as I wasn't happy with cooling performance since it didn't completely cover the dice under the heatspreader. Now I am building a computer for someone else and was going to use it since this build is just AM4 and I was probably never going to use the cooler. It was shipped with the AM4 standoffs and mounting bracket in the box so I didn't have to request them separately. The problem is, when following the instructions exactly, it doesn't fit properly. I removed the 2 plastic retention clips and , using the stock backplate for the motherboard, screwed the 4 standoffs specific to the AM4 application (they look very different than the rest) into the backplate's threads which stick through the 4 holes around the cpu socket. the problem is that the 4 female threaded posts of the backplate bottom out in the standoffs "cup" well before the standoff and backplate form a tight seal on the motherboard so what happens is the pump gets bolted down to the standoffs using the AM4 mounting bracket, but can then slip and slide all over the cpu's heatspreader because it can't tighten down firm because of all the play in the backplate. I just got off the phone with Matthew at EVGA who suggested going to store.asetek.com where i could find the part itself as well as the instructions, but I have all of the parts and i followed those instructions and it still a poor fit (thermals would be god awful if it didn't just shut down on it's own). The motherboard is an ASUS ROG Strix X470-F Gaming. Does anyone know what i might be doing wrong? Thanks!
post edited by bww306195 - 2019/02/28 06:59:36
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Cool GTX
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Re: CLC280 mounting issues with AM4
2019/02/28 07:40:02
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bww306195 I purchased this many months ago and installed it on a TR 1950X but promptly removed it as I wasn't happy with cooling performance since it didn't completely cover the dice under the heatspreader.
Now I am building a computer for someone else and was going to use it since this build is just AM4 and I was probably never going to use the cooler. It was shipped with the AM4 standoffs and mounting bracket in the box so I didn't have to request them separately.
The problem is, when following the instructions exactly, it doesn't fit properly. I removed the 2 plastic retention clips and , using the stock backplate for the motherboard, screwed the 4 standoffs specific to the AM4 application (they look very different than the rest) into the backplate's threads which stick through the 4 holes around the cpu socket. the problem is that the 4 female threaded posts of the backplate bottom out in the standoffs "cup" well before the standoff and backplate form a tight seal on the motherboard so what happens is the pump gets bolted down to the standoffs using the AM4 mounting bracket, but can then slip and slide all over the cpu's heatspreader because it can't tighten down firm because of all the play in the backplate.
I just got off the phone with Matthew at EVGA who suggested going to store.asetek.com where i could find the part itself as well as the instructions, but I have all of the parts and i followed those instructions and it still a poor fit (thermals would be god awful if it didn't just shut down on it's own). The motherboard is an ASUS ROG Strix X470-F Gaming. Does anyone know what i might be doing wrong? Thanks!
Welcome to the Forums, I added some needed spaces to your wall of text in the Quote above --- makes it much easier to read Manual CLC 280 CLC 280 ----> which studs, from this photo ?
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bww306195
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Re: CLC280 mounting issues with AM4
2019/02/28 08:06:06
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the last ones. the only ones whose bottom threads have the shroud. at least that's what was in the baggie labeled AM4. All of the instructions I am able to find on this are not updated for AM4 so for all i know, those standoffs somehow found their way into that bag and aren't actually the one's I'm supposed to use.
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Cool GTX
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Re: CLC280 mounting issues with AM4
2019/02/28 08:15:15
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Cool GTX
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Re: CLC280 mounting issues with AM4
2019/02/28 08:17:52
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bww306195 the last ones. the only ones whose bottom threads have the shroud. at least that's what was in the baggie labeled AM4. All of the instructions I am able to find on this are not updated for AM4 so for all i know, those standoffs somehow found their way into that bag and aren't actually the one's I'm supposed to use.
The one on the far Right ? I'll see if I can find more information for you
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bww306195
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Re: CLC280 mounting issues with AM4
2019/02/28 08:28:01
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Cool GTX
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Re: CLC280 mounting issues with AM4
2019/02/28 09:03:08
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bww306195
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Re: CLC280 mounting issues with AM4
2019/02/28 09:14:33
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Yes, just like she did. But the issue is not with the bracket. The issue is with the stand offs not snugging up to the backplate because the backplate bottoms out inside the standoffs.
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Hoggle
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Re: CLC280 mounting issues with AM4
2019/02/28 09:45:39
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You might want to want to take it apart and try putting the motherboard bracket and the standoff together off the motherboard so you can get a good look to see if one has an issue. Then if you don't notice an issue try putting it back screwing the standoffs in doing just a single turn of the top left, bottom right, bottom left, top right and continuing like that until tight making sure that none of them stop short of the others.
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bww306195
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Re: CLC280 mounting issues with AM4
2019/02/28 09:50:09
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I did that. That's how I know it's bottoming out. And the holes in the backplate go all the way through so the standoffs themselves are what's stopping it from going tighter.
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wmmills
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Re: CLC280 mounting issues with AM4
2019/03/01 21:42:11
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So the threads of the thumbscrew looking mounting screws don't come all the way through the board and into the backplate enough to catch them with the nuts?
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Cool GTX
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Re: CLC280 mounting issues with AM4
2019/03/09 10:34:10
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This Help ?
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JacobB
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Re: CLC280 mounting issues with AM4
2019/03/09 16:17:52
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bww306195 Yes, just like she did. But the issue is not with the bracket. The issue is with the stand offs not snugging up to the backplate because the backplate bottoms out inside the standoffs.
If I am not mistaken, there should be some play, and it will tighten up once installing the pump onto the CPU as the IHS' height will allow for the snug fit. Have you tried installing it on with the CPU? Would you be able to provide a video of the issue by chance? -Jacob B.
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