Wiser87
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As was reported in the main PrecisionX 5.3.11 Release thread back in April, PrecisionX is causing the WMI Provider Host to be in constant use and is resulting in an unacceptable amount of CPU usage. With PrecisionX minimized to the system tray, its own processes (0-2% CPU usage each with 3 processes) along with the WMI Provider Host (1-3% CPU usage) have a far greater impact than running HWiNFO64 with sensors and summary windows open (1-2% CPU usage) along with the WMI Provider Host (0% CPU usage). This is the task manager with an idle system up until I close PrecisionX: This is the task manager with an idle system but with HWiNFO64's summary and sensors windows open and updating: There's clearly something going on with PrecisionX that isn't right and this is an issue that was reported almost 4 months ago. Even a quick look with Process Monitor shows a bunch of interactions with tzres.dll: Looking at the process stack for wmiprvse, I can see why it would be accessing that particular file, but I have no way of knowing what PrecisionX is doing that would require it: 13 KERNELBASE.dll ConvertTimeZoneMuiString + 0xe6 0x7ffa84b51f42 C:\WINDOWS\System32\KERNELBASE.dll 14 KERNELBASE.dll ConvertTimeZoneMuiStrings + 0x168 0x7ffa84b51abc C:\WINDOWS\System32\KERNELBASE.dll 15 KERNELBASE.dll GetTimeZoneInformation + 0x83 0x7ffa84b51923 C:\WINDOWS\System32\KERNELBASE.dll 16 framedynos.dll CInstance::SetDateTime + 0xbe 0x7ffa747c84be C:\WINDOWS\SYSTEM32\framedynos.dll Querying the SystemSetupInProgress registry key also seems to happen quite often in conjunction with the WMI Provider Host activity. That's pretty much all the information I've been able to gather so far. The fact that nothing has happened regarding this issue doesn't exactly instill me with a lot of confidence... :(
post edited by Wiser87 - 2016/09/09 18:03:59
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Wiser87
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Re: Bug Report: PrecisionX 5.3.11 causes excess WMI Provider Host usage
2016/08/20 21:55:44
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As an update, I just upgraded to a GTX 1080 and I can confirm that PrecisionX OC 6.0.4 has the same problem.
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FattysGoneWild
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Re: Bug Report: PrecisionX 5.3.11 causes excess WMI Provider Host usage
2016/08/21 23:40:28
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I still don't know why EVGA refuses to comment on this bug or fix it. Ugh.
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Wiser87
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Re: Bug Report: PrecisionX 5.3.11 causes excess WMI Provider Host usage
2016/08/23 17:39:35
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Yeah. I really don't appreciate having 2-6% CPU usage at all times from PrecisionX & WMI Provider Host. This seems like a pretty major flaw. I've tried uninstalling Avast, stopping background processes, etc, but the only thing that stops this is exiting PrecisionX (or PrecisionX OC). I've liked using EVGA hardware for a long time but I can't help but feel like the software quality has gone downhill these past few years. It feels like parts of it were just cobbled together. Some windows use the default Windows UI titlebar, while others use a custom UI with a tiny titlebar (just compare the fan curve window with the settings window in PrecisionX OC). I understand that's the nature of constantly updating software over the years, but sometimes things just need to go through a refinement stage.
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FattysGoneWild
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Re: Bug Report: PrecisionX 5.3.11 causes excess WMI Provider Host usage
2016/08/24 19:41:39
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I think its been mentioned before. It was causing my games to have micro stutter. Pretty sure its related to this bug. Using Afterburner solves the problem and no more micro stutter.
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zerohaste
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Re: Bug Report: PrecisionX 5.3.11 causes excess WMI Provider Host usage
2016/09/03 08:46:03
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Same issue here. Really disappointed they won't acknowledge and fix it.
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Wiser87
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Re: Bug Report: PrecisionX 5.3.11 causes excess WMI Provider Host usage
2016/09/09 18:03:05
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To repeat what I said in the 6.0.6 release thread so that all this relevant information can be found in one place... Well I finally figured out how to prove that PrecisionX is the cause of this problem. From within the thread stack of PrecisionX_x64.exe: 13 KernelBase.dll ConvertTimeZoneMuiString + 0xe6 0x7ffe48f61f42 C:\Windows\System32\KernelBase.dll 14 KernelBase.dll ConvertTimeZoneMuiStrings + 0x15a 0x7ffe48f61aae C:\Windows\System32\KernelBase.dll 15 KernelBase.dll GetTimeZoneInformation + 0x83 0x7ffe48f61923 C:\Windows\System32\KernelBase.dll 16 msvcr120.dll _tzset_nolock + 0x16c, f:\dd\vctools\crt\crtw32\time\tzset.c(180) 0x7ffe3db79b7c C:\Windows\System32\msvcr120.dll 17 msvcr120.dll __tzset + 0x26, f:\dd\vctools\crt\crtw32\time\tzset.c(94) 0x7ffe3db796f6 C:\Windows\System32\msvcr120.dll 18 msvcr120.dll _make__time64_t + 0x1c9, f:\dd\vctools\crt\crtw32\time\mktime64.c(228) 0x7ffe3db7b169 C:\Windows\System32\msvcr120.dll This is from a Process Monitor capture that I started before running PrecisionX OC 6.0.6 and ended after it was done loading. This is also the first time that tzres.dll is interacted with at all (and tzres.dll.mui shortly thereafter). It obviously hands this task off to the WMI system at some point, but I don't feel like sifting through all 149,763 events in the capture when this is something EVGA should have done months ago when it was first brought to their attention.
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FattysGoneWild
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Re: Bug Report: PrecisionX 5.3.11 causes excess WMI Provider Host usage
2016/09/09 19:14:57
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Deaf ears man. They are not going to fix it and refuse to.
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sdmf74
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Re: Bug Report: PrecisionX 5.3.11 causes excess WMI Provider Host usage
2016/09/12 08:20:38
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Again is this happpening on all versions of windows or just win 7?
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bcavnaugh
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Re: Bug Report: PrecisionX 5.3.11 causes excess WMI Provider Host usage
2016/09/12 08:30:27
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sdmf74 Again is this happpening on all versions of windows or just win 7?
I have been testing this on Both Windows 7 x64 and Windows 10 x64 and cannot reproduce this same problem.
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fakeyfakerson
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Re: Bug Report: PrecisionX 5.3.11 causes excess WMI Provider Host usage
2016/09/12 21:53:13
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I have the same problem. Windows 10, 1080 FTW, version 6.0.6
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libneon
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Re: Bug Report: PrecisionX 5.3.11 causes excess WMI Provider Host usage
2016/09/16 09:16:57
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I'm seeing the same thing and Google lead me here. PrecisionX OC 6.06 on Win10.
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danne2
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Re: Bug Report: PrecisionX 5.3.11 causes excess WMI Provider Host usage
2016/09/18 17:33:01
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I have this problem as well across two builds. Win10 Pro x64. Happens on both my build with a 2600k + 780sc (with the original) and my build with a 6700k and a 1080 FTW (With XOC). I've also had this 1070 in that other build and it did it there.
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Wiser87
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Re: Bug Report: PrecisionX 5.3.11 and 6.0.6 causes excess WMI Provider Host usage
2016/09/20 15:28:27
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Linking previous reports of this issue (based on searching for "wmi") so I can keep all the information in one thread for when I send an email to EVGA discussing this. First mentioned in the PrecisionX 5.3.11 release thread on April 22, 2016. There are additional reports in the same thread, but the post by eviljolly on June 3, 2016, was the first to show that the WMI issue is resulting in constant repeated accessing of the tzres files and that version 5.3.10 does not have the same issue. The problem was reported again in the thread for Precision XOC 6.0.2 with this post on July 7, 2016, and more information is provided on July 8, 2016. It was reported as still occurring with Precision XOC 6.0.4 on August 12, 2016. On August 16, 2016, I created this thread hoping to bring more attention to this issue. In the Precision XOC 6.0.5 thread, another post on August 29, 2016, reiterated that this issue hasn't gone away (followed by more confirmations). I myself reported in the Precision XOC 6.0.6 thread on September 8, 2016, that this still continues. Finally, on September 9, 2016, I posted to both the 6.0.6 thread as well as this one showing the thread stack from the first time tzres.dll is accessed (which is by PrecisionX_x64.exe). At this point, the only possible cause is PrecisionX and Precision XOC. Something was changed between PrecisionX 5.3.10 and 5.3.11 that resulted in this bug and it still has not been fixed. I'm also curious as to what possible reason Precision X/XOC would need time zone data for. The only thing I can think of is for displaying with the time in the OSD (worth noting that I don't have Show System Time enabled for my OSD), which honestly doesn't really sound very useful. Surely there must be a correct way to get the system's time zone if EVGA insists on keeping that feature?
post edited by Wiser87 - 2016/09/20 16:14:25
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Wiser87
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Re: Bug Report: PrecisionX 5.3.11 and 6.0.6 causes excess WMI Provider Host usage
2016/09/21 17:36:11
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Brief update: Got a reply from the Director of Global Customer Relations confirming that they are looking into the issue.
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FattysGoneWild
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Re: Bug Report: PrecisionX 5.3.11 and 6.0.6 causes excess WMI Provider Host usage
2016/09/22 14:06:47
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Wiser87 Brief update: Got a reply from the Director of Global Customer Relations confirming that they are looking into the issue.
Be interesting if any thing actually happens.
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Maderas
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Re: Bug Report: PrecisionX 5.3.11 and 6.0.6 causes excess WMI Provider Host usage
2016/09/24 02:56:22
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Chiming in to say I have this problem as well. Recently decided to do a clean installation of my graphics driver, including removing/reinstalling PrecisionX 16. WMI has been in constant use ever since I installed 5.3.11. Running 64-bit Windows 10 Professional with a 980Ti. I didn't have this problem before with 5.3.10. Does rolling back fix it? I may just do that. As an aside, I've had varying degrees of success by restarting Windows Management Instrumentation from the Services panel. Sometimes it makes WMI stop using my CPU, other times it eventually starts up again.
post edited by Maderas - 2016/09/24 02:59:59
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Wiser87
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Re: Bug Report: PrecisionX 5.3.11 and 6.0.6 causes excess WMI Provider Host usage
2016/09/24 18:08:06
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Maderas Chiming in to say I have this problem as well. Recently decided to do a clean installation of my graphics driver, including removing/reinstalling PrecisionX 16. WMI has been in constant use ever since I installed 5.3.11. Running 64-bit Windows 10 Professional with a 980Ti. I didn't have this problem before with 5.3.10. Does rolling back fix it? I may just do that. As an aside, I've had varying degrees of success by restarting Windows Management Instrumentation from the Services panel. Sometimes it makes WMI stop using my CPU, other times it eventually starts up again.
From what I've heard, 5.3.10 does not have this problem.
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Maderas
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Re: Bug Report: PrecisionX 5.3.11 and 6.0.6 causes excess WMI Provider Host usage
2016/09/26 15:55:30
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Just a quick update to note for people who don't mind using an older version: 5.3.10 doesn't appear to have the WMI problem. It does have the old bug where Precision Server runs all the time regardless of OSD, but you can just change the server.exe filenames to get around that. Hopefully EVGA gets the new versions working properly soon.
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EVGA_JacobF
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Re: Bug Report: PrecisionX 5.3.11 and 6.0.6 causes excess WMI Provider Host usage
2016/09/26 17:24:46
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Just an official post in here that we are looking into this, we have not yet identified root cause but it is being worked on.
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FattysGoneWild
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Re: Bug Report: PrecisionX 5.3.11 and 6.0.6 causes excess WMI Provider Host usage
2016/09/26 20:32:54
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OMG a reply. Its like a Sasquatch sighting just happened.
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Wiser87
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Re: Bug Report: PrecisionX 5.3.11 and 6.0.6 causes excess WMI Provider Host usage
2016/09/26 20:52:55
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EVGA_JacobF Just an official post in here that we are looking into this, we have not yet identified root cause but it is being worked on.
Thank you for the reply Jacob.
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trilegdog
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Re: Bug Report: PrecisionX 5.3.11 and 6.0.6 causes excess WMI Provider Host usage
2016/09/28 08:11:18
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Wiser87
EVGA_JacobF Just an official post in here that we are looking into this, we have not yet identified root cause but it is being worked on.
Thank you for the reply Jacob.
+1
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Wiser87
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Re: Bug Report: PrecisionX 5.3.11 and 6.0.6 causes excess WMI Provider Host usage
2016/09/30 15:25:33
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Things just keep getting weirder and weirder. With version 6.0.7 I'm not getting the same issues with WMI, but now PXSW10_x64.exe is causing 5% CPU usage every 5 seconds (and is unrelated to the fan update period in settings) and PrecisionX_x64.exe is constantly reading the same registry keys over and over ( PrecisionXServer.exe is doing something similar, but to a lesser extent). It also seems to have trouble with starting the custom fan curve for a while before spinning up to well above what it should be and then settling down again.
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libneon
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Re: Bug Report: PrecisionX 5.3.11 and 6.0.6 causes excess WMI Provider Host usage
2016/10/04 08:30:29
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Does the server have anything to do with this? I had asked previously if there's anyway to install just PrecisionX without the server but there's not. You can still install Afterburner without the rivatuner server and I do see constant activity from the server in Process Monitor even when there's no OSD. I wish there was an option to simply install PrecisionXOC without the server for those of us not using the server features. But anyway, I'm still seeing the behavior mentioned in this thread in 6.0.7. Afterburner uses about .5% CPU for me while PrecisionXOC is always at 2% with spikes to 5 or even 6%.
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BlueHighFlyer
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Re: Bug Report: PrecisionX 5.3.11 and 6.0.6 causes excess WMI Provider Host usage
2017/04/13 08:22:09
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I have the same problem. Windows 10, version 6.0.7 Hopefully EVGA gets the new versions working properly soon.
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Sajin
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Re: Bug Report: PrecisionX 5.3.11 and 6.0.6 causes excess WMI Provider Host usage
2017/04/13 14:24:40
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BlueHighFlyer I have the same problem. Windows 10, version 6.0.7 Hopefully EVGA gets the new versions working properly soon.
Version 6.1.2 is the latest version.
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FattysGoneWild
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Re: Bug Report: PrecisionX 5.3.11 and 6.0.6 causes excess WMI Provider Host usage
2017/04/13 14:29:27
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Yeah but it still has this bug as well in the latest versions. It don't matter EVGA wont fix it.
post edited by FattysGoneWild - 2017/04/13 16:20:27
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TibiPC
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Re: Bug Report: PrecisionX 5.3.11 and 6.0.6 causes excess WMI Provider Host usage
2019/02/21 06:26:53
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Hi everyone, same here in 2019 with the latest Precision XOC. My i7-9700k is under between 90-100% load. So, what should I do, dear Evga??? If I just leave it as it is, my cpu will blow up, if I turn off, my gpu will do the same. We all would like a proper resolution, otherwise the number of RMA's going to rise to the sky.
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