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Bringing faulty card to EVGA Taipei Office

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briantoanle
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2019/07/10 21:14:46 (permalink)
I have a faulty 980ti that I got B-Stock in the US. Can I bring my 980ti to EVGA Taipei Office to get it RMA'ed there since I'm having a vacation to Taipei for a few days? Weird request but I kinda want to check out an EVGA office.
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    EVGATech_MattM
    EVGA Tech Support
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    Re: Bringing faulty card to EVGA Taipei Office 2019/07/10 21:19:14 (permalink)
    Unfortunately we do not have any Will-Call options to drop off the card for the RMA and it would have to be sent in. You can adjust your shipping address to a Taipei address to start an RMA to our Taiwan office however due to the shipping and processing time it would be more than a few days to get the replacement so it is recommended to do the RMA with our US office once you are back from vacation. I apologize for any inconvenience.
    #2
    wmmills
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    Re: Bringing faulty card to EVGA Taipei Office 2019/07/11 03:35:30 (permalink)
    briantoanle
    I have a faulty 980ti that I got B-Stock in the US. Can I bring my 980ti to EVGA Taipei Office to get it RMA'ed there since I'm having a vacation to Taipei for a few days? Weird request but I kinda want to check out an EVGA office.

    Yeah that wont happen, they wont even do tours with ya unless you arrange it waaayyy ahead of time so they can hide all the goodies and youd have to be a press member or some other VIP. Another forum member actually drove to the California HQ with his card cause he lived right down the street and they turned him away. This was probably back in 2007-ish maybe, so even back then they had the same rules.

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    #3
    XrayMan
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    Re: Bringing faulty card to EVGA Taipei Office 2019/07/11 18:43:25 (permalink)
     
    Yep. Even if you live next door forget it.  LOL.

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    #4
    briantoanle
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    Re: Bringing faulty card to EVGA Taipei Office 2019/07/11 20:30:55 (permalink)
    EVGATech_MattM
    Unfortunately we do not have any Will-Call options to drop off the card for the RMA and it would have to be sent in. You can adjust your shipping address to a Taipei address to start an RMA to our Taiwan office however due to the shipping and processing time it would be more than a few days to get the replacement so it is recommended to do the RMA with our US office once you are back from vacation. I apologize for any inconvenience.


    Oh okay. Good to know. Thanks
    #5
    briantoanle
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    Re: Bringing faulty card to EVGA Taipei Office 2019/07/11 20:32:09 (permalink)
    wmmills
    briantoanle
    I have a faulty 980ti that I got B-Stock in the US. Can I bring my 980ti to EVGA Taipei Office to get it RMA'ed there since I'm having a vacation to Taipei for a few days? Weird request but I kinda want to check out an EVGA office.

    Yeah that wont happen, they wont even do tours with ya unless you arrange it waaayyy ahead of time so they can hide all the goodies and youd have to be a press member or some other VIP. Another forum member actually drove to the California HQ with his card cause he lived right down the street and they turned him away. This was probably back in 2007-ish maybe, so even back then they had the same rules.


    Oh dangg. Thought I can get to see some of their little secrets haha
    #6
    Hoggle
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    Re: Bringing faulty card to EVGA Taipei Office 2019/07/11 22:14:37 (permalink)
    briantoanle
    wmmills
    briantoanle
    I have a faulty 980ti that I got B-Stock in the US. Can I bring my 980ti to EVGA Taipei Office to get it RMA'ed there since I'm having a vacation to Taipei for a few days? Weird request but I kinda want to check out an EVGA office.

    Yeah that wont happen, they wont even do tours with ya unless you arrange it waaayyy ahead of time so they can hide all the goodies and youd have to be a press member or some other VIP. Another forum member actually drove to the California HQ with his card cause he lived right down the street and they turned him away. This was probably back in 2007-ish maybe, so even back then they had the same rules.


    Oh dangg. Thought I can get to see some of their little secrets haha




    They don't want you to know that it's magic and fairy dust that makes computers work that is the big secret.

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