DavePianist
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I have had this EVGA RTX 2080 Ti XC Ultra for about a week and I'm experiencing artifacting since day one. Every game I go into freezes after less than 5min of gameplay. Watchdog 1, Assassin's creed 4 and Odyssey, Destiny 2, etc. I tried the different troubleshooting method from the EVGA forum. The "underclocking" was able to extend the gameplay to about 5min, then artifacting still happened. All drivers are up to date, BIOS is up to date, Windows 10 is up to date, etc. I don't like the idea of "underclocking" the card anyways, because I paid $2000 Cdn to buy this OC card for the sole purpose of overclocking it. I spent the last 4 days doing extensive research on the solutions, but so far nothing works. Anyone found a solution yet? System spec: Intel i7-9700k Corsair Vengeance RGB Pro 8gb x 2 Corsair H115i Platinum water cooler Corsair H750i Platinum PSU Intel 760p M.2 512GB SSD EVGA RTX 2080 Ti XC Ultra 11GB OC
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emmanuelmota
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Re: Brand new RTX 2080 Ti XC Ultra artifacting
2019/02/17 21:20:06
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DavePianist
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Re: Brand new RTX 2080 Ti XC Ultra artifacting
2019/02/17 21:23:02
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Believe me, I really really don't want to RMA it. Who doesn't want to hope for the best and keep the card for gaming? Especially when Anthem is coming out soon. Sigh....I feel so disappointed....
post edited by DavePianist - 2019/02/17 21:36:57
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Holdolin
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Re: Brand new RTX 2080 Ti XC Ultra artifacting
2019/02/17 22:12:40
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If you can tell us what hasn't worked then we could better help, but usually such artifacting is a sign the card is in need of RMA. I see you tried underclocking it, but beyond that what have you tried?
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DavePianist
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Re: Brand new RTX 2080 Ti XC Ultra artifacting
2019/02/17 22:31:54
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I tried using the DDU to uninstall all display driver, then re-install the Nvidia driver using custom installation and install only the GPU driver and the PhyX.
Basically, i tried all methods suggested in the EVGA 20-series forum.
Outside that, I tried powering the GPU using two separate PCI-E cables.
I tried opening up a registry file in the registry editor (suggested by someone on youtube who got nearly 1k likes for solving some game crashes)
I also tried uninstalling some non-nvidia audio drivers that some EVGA staffs suggested
I tried some system scan and some other commands that i forgot in the cmd
I've tried so many weird things and none of those worked.
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Holdolin
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Re: Brand new RTX 2080 Ti XC Ultra artifacting
2019/02/17 22:35:34
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Ewww, you opened up the registry? Whelp it looks like ye eliminated the common things. I'd start the RMA process. I know it sux but please don't shoot the messenger 
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DavePianist
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Re: Brand new RTX 2080 Ti XC Ultra artifacting
2019/02/17 22:38:16
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Holdolin
Ewww, you opened up the registry? Whelp it looks like ye eliminated the common things. I'd start the RMA process. I know it sux but please don't shoot the messenger
Told ya I did all sort of weird things in hopes to get it fixed...Desperation, man :(
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Holdolin
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Re: Brand new RTX 2080 Ti XC Ultra artifacting
2019/02/17 22:44:39
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DavePianist
Holdolin
Ewww, you opened up the registry? Whelp it looks like ye eliminated the common things. I'd start the RMA process. I know it sux but please don't shoot the messenger
Told ya I did all sort of weird things in hopes to get it fixed...Desperation, man :(
OH i totally hear ya. Not much more frustrating that getting a shiny new toy only to find out it's broken. Once dropped a new CPU into it's socket...literally. Bent the pins in the MB beyond repair. Just happened to be one of the 4 sockets in a new server. My wife thought she had heard every curse word there was until that point... Hope your RMA goes smoothly. EVGA has always been great to deal with to me.
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DavePianist
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Re: Brand new RTX 2080 Ti XC Ultra artifacting
2019/02/17 22:52:56
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Sorry to hear that, mate.
I definitely hope things go smoothly. I own two EVGA gtx 770 2gb to do SLi on my older system, and they've been always been working perfectly for almost 6 years. I have faith in EVGA.
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-j-o-n-n-y-
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Re: Brand new RTX 2080 Ti XC Ultra artifacting
2019/02/18 00:59:22
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Where did you get it from? If it's only one week old you might be quicker returning it to the store in exchange for a new working one rather than arranging an RMA.
Definitely need a replacement card though by the sound of it. RMA or store return I'm afraid.
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mxchris187
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Re: Brand new RTX 2080 Ti XC Ultra artifacting
2019/02/18 09:34:30
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Get on the RMA carousel my friend. I'm waiting for my fourth RMA card to arrive this week. EVGA has been fine to deal with ... but three cards in a row have failed.
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bcavnaugh
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Re: Brand new RTX 2080 Ti XC Ultra artifacting
2019/02/18 10:14:14
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mxchris187
Get on the RMA carousel my friend. I'm waiting for my fourth RMA card to arrive this week. EVGA has been fine to deal with ... but three cards in a row have failed.
3 Cards on the Same Motherboard and Power Supply? What Card is this and on what Motherboard with what Power Supply.
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bcavnaugh
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Re: Brand new RTX 2080 Ti XC Ultra artifacting
2019/02/18 10:15:55
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emmanuelmota
RMA :(
Welcome to the Forum
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DavePianist
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Re: Brand new RTX 2080 Ti XC Ultra artifacting
2019/02/19 00:03:22
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bcavnaugh
mxchris187
Get on the RMA carousel my friend. I'm waiting for my fourth RMA card to arrive this week. EVGA has been fine to deal with ... but three cards in a row have failed.
3 Cards on the Same Motherboard and Power Supply?
What Card is this and on what Motherboard with what Power Supply.
yea three cards failed in a row? That's ridiculous! I bought it from Pipertech through Amazon.ca. They're now sending me the 2nd card. I plan to give up on this rtx line if this 2nd card doesn't work. I'd rather spend money on 2 gtx 1080 ti and SLi them instead.
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bcavnaugh
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Re: Brand new RTX 2080 Ti XC Ultra artifacting
2019/02/19 09:23:14
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DavePianist
bcavnaugh
mxchris187
Get on the RMA carousel my friend. I'm waiting for my fourth RMA card to arrive this week. EVGA has been fine to deal with ... but three cards in a row have failed.
3 Cards on the Same Motherboard and Power Supply?
What Card is this and on what Motherboard with what Power Supply.
yea three cards failed in a row? That's ridiculous!
I bought it from Pipertech through Amazon.ca. They're now sending me the 2nd card.
I plan to give up on this rtx line if this 2nd card doesn't work.
I'd rather spend money on 2 gtx 1080 ti and SLi them instead.
Buying them from a 3rd party so it is a second hard card, you may want to buy only from Amazon.ca Ships from and sold by Amazon.ca is needed for Full warranty and being able to use the Step-Up Programs and even Extended Warranty.
post edited by bcavnaugh - 2019/02/19 09:30:32
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DavePianist
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Re: Brand new RTX 2080 Ti XC Ultra artifacting
2019/02/19 09:29:25
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bcavnaugh
DavePianist
bcavnaugh
mxchris187
Get on the RMA carousel my friend. I'm waiting for my fourth RMA card to arrive this week. EVGA has been fine to deal with ... but three cards in a row have failed.
3 Cards on the Same Motherboard and Power Supply?
What Card is this and on what Motherboard with what Power Supply.
yea three cards failed in a row? That's ridiculous!
I bought it from Pipertech through Amazon.ca. They're now sending me the 2nd card.
I plan to give up on this rtx line if this 2nd card doesn't work.
I'd rather spend money on 2 gtx 1080 ti and SLi them instead.
Buying them from a 3rd party so it is a second hard card.
no. By that i meant a company which sells brand new evga products on amazon
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bcavnaugh
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Re: Brand new RTX 2080 Ti XC Ultra artifacting
2019/02/19 09:31:18
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DavePianist
no. By that i meant a company which sells brand new evga products on amazon
Buying them from a 3rd party so it is a second hard card, you may want to buy only from Amazon.ca Ships from and sold by Amazon.ca is needed for Full warranty and being able to use the Step-Up Programs and even Extended Warranty. https://www.evga.com/products/wheretobuy.aspxPipertech, that is they are not listed as an authorized Seller. Ships from and sold by Pipertech Gaming Central. this is a 3rd Party Seller. I would check this with EVGA  Pipertech Gaming Central Pipertech Gaming Central storefront5 out of 5 stars 96% positive in the last 12 months (130 ratings)If you are reading this section it is because you are considering purchasing from Pipertech. WHO is Pipertech?Pipertech is a growing community focused around helping gamers in everything gaming. We don’t just sell you gaming products; Call it a meeting place for all gamers to join and be part of our United Gamer Central. We built this community, and we actively participate in it as we're gamers ourselves. We strive to provide gamers like you, whether new or veteran, the ultimate tools, advice, inf... ** Return Policies: We sell new and manufactured sealed electronic products unless we advertise them as used and/or open box. It is the buyer's responsibility before opening the package to make sure its the right product and SKU. We are human and mistakes do happen. All electronics have a warranty and we also go by amazon return policies; FOR DEFECTIVE PRODUCTS WITHIN 30 DAYS. However, if the product you purchased is not defective and you as the buyer want to return it, we reserve the right to charge a restocking fee of up to 15%. As a gamer we respect the rules of fair play. Please before you open the box make sure this is what you ordered and need. *** Free shipping policy: free shipping covers only major cities across Canada and the continental USA. Canadian territories and US Protectorates will be subject to extra shipping fees. What we do at pipertech is, whatever the cost of shipping is, we minus what the freight cost is (always based on weight and shipping box). We believe its a fair policy and so far our clients totally understand and give us 2 thumbs up for it. We thank you in advance for your understanding. The pipertech team
post edited by bcavnaugh - 2019/02/19 09:42:05
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mxchris187
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Re: Brand new RTX 2080 Ti XC Ultra artifacting
2019/02/19 11:33:54
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bcavnaugh
mxchris187
Get on the RMA carousel my friend. I'm waiting for my fourth RMA card to arrive this week. EVGA has been fine to deal with ... but three cards in a row have failed.
3 Cards on the Same Motherboard and Power Supply?
What Card is this and on what Motherboard with what Power Supply.
Nope. The first two on a Z270 build the second two on a Z390 build. All completely different parts. My post about it:
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bcavnaugh
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Re: Brand new RTX 2080 Ti XC Ultra artifacting
2019/02/19 11:42:07
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mxchris187
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Re: Brand new RTX 2080 Ti XC Ultra artifacting
2019/02/19 17:49:45
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bcavnaugh
@ Got it,
Mixing different cards different motherboard is going to make it hard to help.
I'm not trying to hijack this thread, I've already done the legwork and my own troubleshooting. My issue is clearly the video cards, I essentially built a new PC to prove it.
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