Black screen while using pc. - EVGA Forums

Join us now!

Username
Password
Verification
	Stay logged in

Forgot Your Password? Forgot your Username? Haven't received registration validation E-mail?

Welcome, ! User Control Panel Log out

Forums
Posts

Latest Posts

Active Posts

Recently Visited

Search Results

View More
Blog

Recent Blog Posts

View More
Photos

Recent Photos

My Favorites

View More Photo Galleries
PMs

Unread PMs

Inbox

Send New PM View More
Page Extras
Menu
- Forum Themes

Mark Thread UnreadFlat Reading Mode ❐

Helpful ReplyBlack screen while using pc.

Author Post Essentials Only Full Version
Gustavo302 New Member Total Posts : 8 Reward points : 0 Joined: 2018/12/21 16:56:53 Status: offline Ribbons : 0 2020/01/08 08:52:10 (permalink) Its randomly. I'm using dp and hdmi also happens too. I tried a new mobo and psu. Monitor and cable does work, i plugged the same hdmi on my laptop. So its probably the gpu. What can i do ? #1 List Solutions Only 15 Replies Related Threads
Sajin EVGA Forum Moderator Total Posts : 49165 Reward points : 0 Joined: 2010/06/07 21:11:51 Location: Texas, USA. Status: offline Ribbons : 199 Re: Black screen while using pc. 2020/01/08 09:02:42 (permalink) #1 Try some older graphics drivers. #2 See if you can replicate the issue by testing the card in another know good working system. If you can replicate the issue in another known good working system the card definitely has a problem. See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx #2
Gustavo302 New Member Total Posts : 8 Reward points : 0 Joined: 2018/12/21 16:56:53 Status: offline Ribbons : 0 Re: Black screen while using pc. 2020/01/08 09:19:53 (permalink) Since its random and sometimes it takes a day to happen again. I'll probably create a new post. I do not have another system to try the 2 method... I think i should do the rma to see if i get one gpu that works... post edited by Gustavo302 - 2020/01/08 09:22:21 #3
Sajin EVGA Forum Moderator Total Posts : 49165 Reward points : 0 Joined: 2010/06/07 21:11:51 Location: Texas, USA. Status: offline Ribbons : 199 Re: Black screen while using pc. 2020/01/08 09:23:37 (permalink) ☄ Helpfulby Gustavo302 2020/01/08 09:24:34 No need to create another post. Just post your updates here. You could always have the card tested at a local pc shop. See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx #4
Gustavo302 New Member Total Posts : 8 Reward points : 0 Joined: 2018/12/21 16:56:53 Status: offline Ribbons : 0 Re: Black screen while using pc. 2020/01/08 09:26:31 (permalink) (No need to create another post) Alright, usually people dont come back to answer my late questions. (You could always have the card tested at a local pc shop) True !!!. I will do that first if happens again. Thanks #5
Sajin EVGA Forum Moderator Total Posts : 49165 Reward points : 0 Joined: 2010/06/07 21:11:51 Location: Texas, USA. Status: offline Ribbons : 199 Re: Black screen while using pc. 2020/01/08 09:27:25 (permalink) No problem. See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx #6
Cool GTX EVGA Forum Moderator Total Posts : 30975 Reward points : 0 Joined: 2010/12/12 14:22:25 Location: Folding for the Greater Good Status: offline Ribbons : 122 Re: Black screen while using pc. 2020/01/08 09:28:19 (permalink) ☄ Helpfulby Gustavo302 2020/01/08 18:37:26 Check for this Windows 10 black screen problems fixed https://forums.evga.com/FindPost/2829823 Try this Nvidia tool https://forums.evga.com/FindPost/2832050 You tried the previously working Nvidia driver ? (what driver was that) If your using Dp cable a certified one is important to use (they do not have to be expensive) https://www.displayport.org/products-database/ Check the info in this Post https://forums.evga.com/FindPost/2842315 List your PC specs - All hardwar & OS details Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members I am a Volunteer Moderator - not an EVGA employee https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats *RTX Project* EVGA X99 FTWK *Nibbler* EVGA X99 Classified EVGA 3080Ti FTW3 Ultra #7
Gustavo302 New Member Total Posts : 8 Reward points : 0 Joined: 2018/12/21 16:56:53 Status: offline Ribbons : 0 Re: Black screen while using pc. 2020/01/08 09:37:39 (permalink) Cool GTX Check for this Try this Nvidia tool You tried the previously working Nvidia driver ? (what driver was that) If your using Dp cable a certified one is important to use (they do not have to be expensive) Check the info in this Post List your PC specs - All hardwar & OS details Well, this nvidia tool said i needed to update, so i just did. The newly driver and the secound one released 441.87 were giving me the same problem. However i haven't said that i had multiple colors screens like : black, brown and pink. Idk if that could explain better to you.... Idk if my cable is original if thats what you meant, it came with my monitor so i hope it is very original. #8
Cool GTX EVGA Forum Moderator Total Posts : 30975 Reward points : 0 Joined: 2010/12/12 14:22:25 Location: Folding for the Greater Good Status: offline Ribbons : 122 Re: Black screen while using pc. 2020/01/08 12:52:33 (permalink) Not all DP cables have actually been Certified ... some OEM (came with monitor) cables have been the Root cause of display issues Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members I am a Volunteer Moderator - not an EVGA employee https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats *RTX Project* EVGA X99 FTWK *Nibbler* EVGA X99 Classified EVGA 3080Ti FTW3 Ultra #9
Gustavo302 New Member Total Posts : 8 Reward points : 0 Joined: 2018/12/21 16:56:53 Status: offline Ribbons : 0 Re: Black screen while using pc. 2020/01/08 18:37:13 (permalink) Cool GTX Not all DP cables have actually been Certified ... some OEM (came with monitor) cables have been the Root cause of display issues I'm still testing guys, as i said its complete random... #10
Gustavo302 New Member Total Posts : 8 Reward points : 0 Joined: 2018/12/21 16:56:53 Status: offline Ribbons : 0 Re: Black screen while using pc. 2020/01/15 10:40:37 (permalink) Alright, i have changed to my old gtx 980 and it works like a charm. I will wait 1 week to see if it happens again. If not then i will request rma. Thanks guys for all your help, i should have done that earlier... #11
Sajin EVGA Forum Moderator Total Posts : 49165 Reward points : 0 Joined: 2010/06/07 21:11:51 Location: Texas, USA. Status: offline Ribbons : 199 Re: Black screen while using pc. 2020/01/15 10:41:50 (permalink) See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx #12
Cool GTX EVGA Forum Moderator Total Posts : 30975 Reward points : 0 Joined: 2010/12/12 14:22:25 Location: Folding for the Greater Good Status: offline Ribbons : 122 Re: Black screen while using pc. 2020/01/15 10:58:47 (permalink) will look for your Next update Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members I am a Volunteer Moderator - not an EVGA employee https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats *RTX Project* EVGA X99 FTWK *Nibbler* EVGA X99 Classified EVGA 3080Ti FTW3 Ultra #13
Gustavo302 New Member Total Posts : 8 Reward points : 0 Joined: 2018/12/21 16:56:53 Status: offline Ribbons : 0 Re: Black screen while using pc. 2020/01/23 12:17:46 (permalink) I received an evga email saying that i should deliver to this address : EVGA RMA Department 408 Saturn Street Brea, CA 92821 USA Do you guys know if this is right ? Just to double check... #14
Cool GTX EVGA Forum Moderator Total Posts : 30975 Reward points : 0 Joined: 2010/12/12 14:22:25 Location: Folding for the Greater Good Status: offline Ribbons : 122 Re: Black screen while using pc. 2020/01/23 12:43:05 (permalink) Gustavo302 I received an evga email saying that i should deliver to this address : EVGA RMA Department 408 Saturn Street Brea, CA 92821 USA Do you guys know if this is right ? Just to double check... YES How To RMA the above link has an embedded link to : shipping instructions the same address is listed Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members I am a Volunteer Moderator - not an EVGA employee https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats *RTX Project* EVGA X99 FTWK *Nibbler* EVGA X99 Classified EVGA 3080Ti FTW3 Ultra #15
Gustavo302 New Member Total Posts : 8 Reward points : 0 Joined: 2018/12/21 16:56:53 Status: offline Ribbons : 0 Re: Black screen while using pc. 2020/01/23 13:21:47 (permalink) Thanks man. #16

Jump to:

Back to Mobile