Stackermodder777
Hi everyone, back in late Sep of this year I purchased a new EVGA FTW3 and ever since then I've been getting "Display driver stopped responding but has recovered" errors. This only seems to happen when I'm running Firefox and so far not while in game.
 
My previous card was a Zotac Founders edition 1070 that I had for almost a year and I never once had Firefox crash while using that card. Literally the only change has been replacing my 1070 with my 1080ti
FTW3. I have not reformatted, the only software change has been installing EVGA Precision X and new Nvidia drivers (I'm running the latest 388.43 drivers).
 
I've also tried reinstalling new Nvidia drivers with DDU while in safe mode, reinstalling Precision X (after the Nvidia drivers are installed). I even set Firefox to "prefer maximum performance" under program settings in Nvidia's control panel and I set my Win7 PCI Express Link state power management power option to "off".     
 
The really weird thing is this issue is very sporadic, some days it will only happen once, while other days it will happen multiple times. When it happens my screen blacks out for a second and then pops back with the error. I've been trouble shooting this issue now for almost 3 months and finally I'm reaching out to my fellow EVGA owners here about it.
 
I should note that my card doesn't OC on the core (at all), it's only stable in game with a default core of 0, this is while on BIOS 2. However at stock core clocks it does seem stable in games, but yet Firefox randomly causes these driver crashes, I just cant figure out how my 1070 was fine yet my 1080ti is doing this. It's almost like it's on the verge of not being stable even at stock clocks under certain conditions.
 
My card's core is at default settings, my system specs are as follows.
 
CPU: 6600k
Mem: 16gb Kingston hyper x 2133
Motherboard: MSI Titanium X-Power z170
Drive: Samsung Pro 128gb SSD for boot drive, 1tb WD HDD for games and programs.
OS: Win7 Home retail edition.
PSU: EVGA Supernova G2 850w Gold
VGA: EVGA 1080ti FTW3
 
So I'm just wondering if anyone else having "Display driver stopped responding but has recovered" with their FTW3 while in Firefox?
 

Stackermodder777

AHowes
Could.be the newest driver and Firefox not getting along. I think I'm on the 388.0 drivers and it experienced thst error your taking about in years.

I know.its annoying no doubt.

If it's not happening in g sming it's pretty safe to assume the card is not defective.

Maybe try an older driver.. say 385.41. See if it happends on that.

The problem with trying older drivers is BF1 forced me to update my display driver, in fact I think I was running 385.41 for a while and then EA decided they would start forcing people to update. Also, going back to an old driver would cause all of my desktop folders to be rearranged, and with about 50 folders and files on my desktop pertaining to my schooling, all of which are neatly organized, that's a huge pain in the butt.
 
I'm tempted to buy another small SSD and Win10 just so I can have another OS to compare and trouble shoot with. I'm thinking this issue has something to do when switching back and forth from low power states while in Firefox. I also noticed this issue occurring when viewing PDF files.
 
But thx for the tip AHowes, for now I'm going to see if enabling "Debug mode" in Nvidia's control panel works. If it still fails then I might try going back to the older driver as suggested. But if it is the newer drivers causing this problem, then I would suspect this forum would be inundated with folks having similar issues.   
 
 

Stackermodder777
 
Yes I'm on Win7 home 64bit, I'm currently using FF vr 57.0
 
I did try disabling hardware acceleration once in FF Preferences before, but I noticed screen tearing with it off, especially when viewing videos and when scrolling, kind of similar to V-sync being off in games.
 
I will try leaving is disabled though just for trouble shooting, what I don't get is why my 1070 was fine with all of this enabled, and why isn't anyone else having this issue with new drivers and FireFox and hardware acceleration if that is in fact causing my issue.
 
If anyone else is reading this and is running Win7 with a 1080ti on relatively new drivers, please let me know if you are having this issue too.
 
And Thx again for the help guys, I'll report back with my findings soon. Like I was saying in my first post, this is a sporadic issue, so it could be a day or two before it happens again.

I also tried forcing both Firefox and Google Chrome to use V-sync in the Nvidia control panel while have Hardware Accelerator disabled and I still get the screen tearing in both programs with Hardware Accelerator off. So fingers crossed Google Chrome is stable with Hardware Accelerator enabled.

HeavyHemi

squall-leonhart

HeavyHemi
FF is known to cause crash issues.

 
no it isn't.
Bad hardware and drivers are the cause of DMA-heavy related TDR's.


 

You should tell all those logged crashes fixed by Mozilla. The even have an integrated crash reporting  scheme. My hardware and drivers are fine, thanks.
 
https://support.mozilla.o...t-prevent-and-get-help

Stackermodder777
 
With hardware accelerator off are you getting tearing while scrolling or when viewing videos on YouTube etc? Did you have a full on driver crash to black screen crash then recovery when hardware accelerator was on?
 
I just finished completely uninstalling the 388.43 drivers and reinstalling (while using DDU in safe mode) the older 384.94 drivers. 
 
Again I never had display driver crashes in game or while browsing with my 1070. My hope is returning back to the older driver resolves it, because having hardware accelerator on is the only way I can scroll and watch YouTube videos without a crazy amount of screen tearing.
 
If it crashes with the freshly installed "old" drivers I'll report back asap.

Cool GTX
I am not having any issues with either of my 1080 Ti FTW3 Hybrid cards running on a Windows 7 Pro 64bit machine - I'm using Nvidia driver 378.92
 
I have been disabling hardware acceleration in my FF browser for a long time - seem to have been an issue for a while with many browsers

Stackermodder777
My only issue now is BF1 no longer launches, what the heck was EA/DICE thinking about when they thought it would be a good idea to force people to update their drivers...

Sajin

Stackermodder777
My only issue now is BF1 no longer launches, what the heck was EA/DICE thinking about when they thought it would be a good idea to force people to update their drivers...

https://forums.evga.com/FindPost/2713074