Note: I have edited the original title to clarify that muting/unmuting does NOT solve the microphone problem.
It's been three additional weeks, and I still haven't figured out how to fix the problem. Yesterday, the microphone functionality completely failed: I didn't merely get some crackle & distortion, instead nothing was transmitted at all. I have reinstalled the drivers, this time without the Nahimic additions.
There is a software quirk that is not likely to be related, but I'm desperate to find some permanent fix to this that doesn't require rebooting the computer, so I'll offer it just in case: Sometime within the past few weeks, I increased my microphone volume from where I had it set (in the 40s) to 72%. Now, I can't seem to set it to anything else. If I set it to 70% in the software, it eventually turns back to 72%. No amount of hitting the "Apply" button seems to fix it. It has persisted despite my re-installation of the drivers.
In other news, I'm trying to see whether leaving the microphone "on" the entire time is causing problems. I'm using the EVGA software to mute the microphone when not in use. EDIT: I'm going to use this forum post/thread as a debugging stream-of-consciousness post, in the hopes that it helps someone.
EDIT 1:
The problem (almost) certainly seems to be linked to Discord, somehow. Testing in the Windows Sound Recorder was perfect. Even testing in the Discord configuration was fine. As soon as I entered a channel, the problem arose; I didn't even try to talk to anyone! Then, immediately afterwards, the audio everywhere--even in Windows Sound Recorder was irreparably garbled. There's no way to share audio files directly on this website, but both of these were recorded a minute apart:
Pre-Discord sound file:
https://www.sndup.net/29bs Post-Discord sound file:
https://sndup.net/8g97 EDIT 2:
In uploading the files, I had to convert them from m4a to an mp3. I installed Audacity, and the Lame codecs, converted the files, and listened to the audio in a web browser. Nothing else that I can think of. But, I randomly checked the microphone again, and it was no longer garbled! Entering the Discord channel and leaving it immediately returned it to being garbled.
EDIT 3:
I played around in audacity, performing all of the steps I could recall that I took previously, without any success. I began recording in Audacity, without success; I even changed the project rate from 44100 hz to 96000 and back, without it fixing anything.
However, I had some success! I changed the sample rate in the Nu Audio configuration screen from 24 bit, 96000 to 24 bit, 44100. The system definitely "dropped" my microphone--I had to toggle the selector through all of the settings multiple times and/or wait about 30 seconds to get the entire system to see it / wake it up again--but once I had it woken up, the garbled audio was gone. Switching this sample rate seems to be too much for the Windows Sound Recorder or for Discord; I had to restart them completely in order for it to recognize the mic (but Audacity seems to handle this better). Restarting Discord, testing the mic in the the Discord "Voice Settings" screen, the audio is clear again, at least until I enter a Discord voice channel, and the entire problem starts all over again.
I tried this at Sample Rates of 24 bit, 96000 and 24 bit, 44100. The problem exists at both sample rates (at least until restart, as noted previously).
EDIT 4:
Something seems to be up with the "Preferred ASIO Buffer Size," though based on what I can see, it says "ASIO not active" (see attached), so I'm totally confused. However, additional testing strongly suggests that I can fix the garbled microphone in Discord if I set the buffer size down to 128 samples (with safe mode on or off). Repeated testing at 512 and 256 samples, with or without safe mode, still seemed to cause the microphone to be garbled simply by entering/exiting a discord voice channel. At 128 samples, I entered/exited voice channels a half-dozen times, and even held a brief conversation, and the garbled microphone problem did not seem to reoccur. Again, I'm not sure what this is doing, since on my screen, it says "ASIO not active." All of this testing was done at a 24 bit, 44100 sample rate.
post edited by silentknyght - 2020/07/21 16:34:08
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