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Helpful ReplyHot!Alphacool block for 3080-3090 FTW3 ??¿¿¿¿???

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stove121
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2021/01/11 06:39:21 (permalink)
I ordered a waterblock for my 3080 FTW3 on 2020-12-25. Shipment was espected for 2021-1-8/9. And now in his forum I found this:
 
Q:
"I dont know why the strix is already in stock but ftw3 is not. When will it be available?"
 
Alphacool A:
Because EVGA was not able to sent a card or any datas of the PCB design. So.... ask EVGA why they was not able to sent us something. And i cant tell you when the cool er will be available because of the many preorders. They will get the block first.
post edited by stove121 - 2021/01/11 06:42:33
#1
Razgriz2006
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/11 08:49:51 (permalink)
I Ordered on Dev 7th and They arent responding to my emails. Please share any details that you are able to get.
#2
scooby72
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/12 12:12:02 (permalink)
Yikes, it's sounding like a cancelled product. If I have to cancel my Alphacool order I may just have to wait for a HydroCopper kit. At this rate we may see those before I could get something from EKWB or Optimus - I'm sure the preorders for those are already out until next Christmas.
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the_Scarlet_one
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/12 12:15:27 (permalink)
EKWB has started shipping, ahead of their latest updated schedule.

Random Associate Code >> GDWZE7QOTF << this is NOT my associate code. I do not have an associate code. Feel free to use it to save a few bucks.
 <- Main PC Specs
 
 <- Folding Rig Specs
 
 <- Laptop Specs
#4
Razgriz2006
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/12 13:26:52 (permalink)
This is my reply from Alphacool:
Dear sir or madam,
 "we would like to thank you for your request and at the same time we would like to apologize that you still did not receive a reply. This is because we had a enormous increase in requests and orders because of the current IT boom.
If your question has been clarified in the meantime that is good and we are happy about that. If you still need an answer from our side reply to this mail. Then we will try to find a solution as soon as possible.
We would like to thank you in advance for your understanding and whish you a happy and healty 2021."
 
Mit freundlichen Grüßen/Best regards Edgar Klatt Kunden Support/Customersupport"
 
What I actually asked:

Hi,

 

I wanted to check on the status of this order. Is it still on track to ship soon?

 

Order number: 91036406



 





On Monday, December 7, 2020, 10:27:08 AM CST, Aquatuning USA < info@aquatuning.us> wrote:
#5
MackWage
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/12 15:30:09 (permalink)
Performance-PCs added the Alphacool FTW3 water block to their site and it says arriving second week of Jan 2021 so later this week I guess? https://www.performance-p...w3-with-backplate.html
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scooby72
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/12 16:51:46 (permalink)
Hopefuly Performance PCs is right, but Aquatuning.us went from delivery this week to "Date of delivery unknown". Looking more like 2022.
#7
Dwarfy
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/13 04:44:09 (permalink)
The interesting thing I note from this is I received the exact same email including the spelling mistake on a query about my order from aquatuning

#8
Razgriz2006
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/13 07:36:00 (permalink)
I opened up a case with paypal. Its $205 that I can put towards another block. maybe Bykski or EK or Heatkiller.
 
Delays are okay. delays + no communication are not.
 
 
#9
Dwarfy
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/13 09:44:06 (permalink)
I understand, I'm a bit put off atm because my order isn't even showing on the orders page of my account.
It's quite unerving.
But seeing as the EVGA EU store has yet to send me a notify (I'm low on the queue because I was iffing and umming and removed my first notify from months back lol) I'm in no real rush, no point having a block if you don't have a GPU to put it on.
 
But I have looked over the paypal dispute and 180 days gives me plenty of time to both be worried and not be worried LOL

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stove121
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/14 00:35:02 (permalink)
Something is moving on. They had changed the instalation manual, now there are more contact zones.
post edited by stove121 - 2021/01/14 03:01:34
#11
Razgriz2006
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/14 04:25:40 (permalink)
Got my money back folks. Hopefully get an EK block.
#12
stove121
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/14 08:32:19 (permalink)
Razgriz2006
Got my money back folks. Hopefully get an EK block.



Be carefull: The expected date of availability is 2 April 2021 for the FTW3 block from EKWB. 
 
I´ve been looking for Bykski and the dates are changing every day.
#13
Razgriz2006
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/14 09:24:51 (permalink)
stove121
Razgriz2006
Got my money back folks. Hopefully get an EK block.



Be carefull: The expected date of availability is 2 April 2021 for the FTW3 block from EKWB. 
 
I´ve been looking for Bykski and the dates are changing every day.




 
I saw this and thought it was immediately availible... but now i see Feb 9...
 
https://www.ebay.com/i/17...cM_YN58rEaAsSaEALw_wcB
#14
tpmeredith2
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/14 09:34:59 (permalink)
I accidentally didnt order the backplate with my EKWB (could have sworn I did ;\) and they said adding it will move it to the back of the line.. so I'm canceling that and going to give the performance-pc's a try. ;\ Getting a waterblock for the FTW3 is proving to be quite frustrating, I thought it would be much easier.

I understand to a degree why EVGA didn't make more hydro series given the nvidia shortages, but why not make more blocks? Surely EVGA could make a lot more hydro blocks and sell them?
#15
mikejefferson
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/14 09:51:09 (permalink)
I had ordered the block from Performance-pc's back when I ordered everything else to build my loop. It was listed as in stock. When they went to fill the order they told me it was out of stock and had been a mess up on their website as it should have been a pre-order. I asked them to please fill the rest of the order and backorder the block for me, which they did.
Today I emailed them asking if it was still going to make it as it shows 2nd week of January and their response was below:
We apologize, we are still waiting for them to arrive, seems there is an issue with the shipment and Customs.  We are hoping they still arrive this week, if not, it may be next week.

We did not anticipate this.   Again we apologize.
 
So I still have hope.
#16
Razgriz2006
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/14 11:25:54 (permalink)
How would performance PCs have alphacool waterblocks before alphacools english website ?(aquatuning.us)

If alphacool would have told me “nickel plating issue, currently 30 days until we get your block in” i would have left my order alone.

I dont think there is any hope for you mikejefferson. Get your money back and buy first available block.
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stryker7314
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/14 11:54:38 (permalink)
Razgriz2006
I opened up a case with paypal. Its $205 that I can put towards another block. maybe Bykski or EK or Heatkiller.
 
Delays are okay. delays + no communication are not.
 
 




I did the same to get my mula back from Alphacool.  Ordered a Barrow waterblock from FormulaMod, went with it instead of Bykski because the Barrow uses the stock backplate which I really like the style of.  If anyone else had them in stock I would buy them first, EK, Heatkiller, Optimus, EVGA, but it appears they are all dragging their feet, not sure if its their fault or EVGA's because all other manufacturers have waterblocks in stock!
#18
MackWage
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/14 14:10:53 (permalink)
Based on this thread, I sent a message to Performance-PCs inquiring about my order for an Alphacool FTW3 waterblock. They just responded to let me know that while it is subject to change due to continued shipping delays, they expect the waterblocks to arrive tomorrow and are in fact already in transit to them. I will post again if I get a shipping confirmation tomorrow or next week. 
#19
3090_Jim
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/14 16:00:04 (permalink)
I ordered a FTW3 block from Aquatuning.us on 12/15 , and after not hearing anything and seeing the date on their site go from 5-6 days to "60 -120 days" , I emailed with my order # asking questions about it, and got the EXACT SAME REPLY Razgriz2006 got- so I replied to that email , going to see what they say.
 
However, I've had 2 crashes while gaming (WOW, nothing major- not sure if it is my GPU or what, but never had issues using my old Vega64), and yesterday when I booted my PC, the screen has these faint grey horizontal lines across the entire monitor - very light, but noticeable.  Not sure if its the GPU or monitor.
Ugh.
#20
stryker7314
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/17 04:31:07 (permalink)
MackWage
Based on this thread, I sent a message to Performance-PCs inquiring about my order for an Alphacool FTW3 waterblock. They just responded to let me know that while it is subject to change due to continued shipping delays, they expect the waterblocks to arrive tomorrow and are in fact already in transit to them. I will post again if I get a shipping confirmation tomorrow or next week. 


Did they ship?
#21
vergil7
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/17 08:26:48 (permalink)
hi guys, I pre ordered the Alphacool block in December from Performance PC, was supposed to be delivered today but nothing yet, no shipping info or anything. I was lucky to get a BYSKI from Ebay working on it now and will let you know guys.
#22
MackWage
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/17 11:32:25 (permalink)
stryker7314
Did they ship?



No but I wouldn't had expected PPC to ship them to consumer the same day they received them themselves. I will give it a few business days (and unsure if they are open on MLK Day)
#23
stove121
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/17 12:47:05 (permalink)
I think that the real problem is that they don´t have nothing to send because they don´t have the design of the block.
post edited by stove121 - 2021/01/18 04:36:35
#24
MackWage
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/18 14:08:29 (permalink)
stove121
I think that the real problem is that they don´t have nothing to send because they don´t have the design of the block.



I do not disagree about this possibility but also trying to avoid jumping to conclusions. :) That being said, PPC updated their site to say the FTW3 block is now arriving 3rd and 4th week of Jan. I sent a message to them requesting another update and will let you know what I hear. Either way - I'm dying to get this card under water asap! 
#25
stove121
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/19 01:43:26 (permalink)
MackWage
stove121
I think that the real problem is that they don´t have nothing to send because they don´t have the design of the block.



I do not disagree about this possibility but also trying to avoid jumping to conclusions. :) That being said, PPC updated their site to say the FTW3 block is now arriving 3rd and 4th week of Jan. I sent a message to them requesting another update and will let you know what I hear. Either way - I'm dying to get this card under water asap! 



I think thats a fact, not a personal conclusion.
 
On 2021-1-11 an staff member says:
 
"Because EVGA was not able to sent a card or any datas of the PCB design. So.... ask EVGA why they was not able to sent us something. And i cant tell you when the cool er will be available because of the many preorders. They will get the block first."
#26
rahimdamji29
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/19 08:37:13 (permalink)
I've been told my performance pcs it's a shipping delay because of customs, they are hoping this week
#27
DrunkenDemon
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/19 10:23:55 (permalink)
rahimdamji29
I've been told my performance pcs it's a shipping delay because of customs, they are hoping this week

I wouldn't hold your breath. Even the Alphacool website has no estimate at this time and some of the other sites I'm watching for stock have removed the block all together.
#28
rahimdamji29
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/19 15:09:53 (permalink)
DrunkenDemon
rahimdamji29
I've been told my performance pcs it's a shipping delay because of customs, they are hoping this week

I wouldn't hold your breath. Even the Alphacool website has no estimate at this time and some of the other sites I'm watching for stock have removed the block all together.


They told me it's in customs until it clears it's stuck. I believe that. It happens whenever you order from outside usa
#29
stove121
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Re: Alphacool block for 3080-3090 FTW3 ??¿¿¿¿??? 2021/01/20 00:24:39 (permalink)

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