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ASUS ROG SWIFT PG279Q 27" has a blue line on it now :( Only a day old. What should I do ?

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ng4ever2
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2017/12/05 14:45:17 (permalink)
Sorry for bad picture quality.

https://i.imgur.com/t2nMZvA.jpg
https://i.imgur.com/HoQiiq3.jpg
 
My question is what option do I have if the store I got it from doesn't receive anymore ? Right now they are out of stock. The retailer said they would send me a replacement once I see they have them in stock again. The problem is I don't know when that will be.

I really want to get another one that is fixed or this one fixed. What options do I have please?

If it is a RMA how long does that take? Also do I ship back just the monitor or everything ? (cables and manual too) Plus would the monitor be brand new if I did cross shipping of another one first ? (Does Asus even do Cross Shipping?)
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    AHowes
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    Re: ASUS ROG SWIFT PG279Q 27" has a blue line on it now :( Only a day old. What should I d 2017/12/05 16:07:24 (permalink)
    Pics don't even load.

    Sounds like these questions would best asked to the store and Asus customer service.

    Intel i9 9900K @ 5.2Ghz Single HUGE Custom Water Loop.
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    #2
    AHowes
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    Re: ASUS ROG SWIFT PG279Q 27" has a blue line on it now :( Only a day old. What should I d 2017/12/05 16:08:19 (permalink)
    Sure it's not the cable your using?

    Intel i9 9900K @ 5.2Ghz Single HUGE Custom Water Loop.
    Asus Z390 ROG Extreme XI MB
    G.Skill Trident Z 32GB (4x8GB) 4266MHz DDR4 
    EVGA 2080ti K|NGP|N w/ Hydro Copper block.  
    34" Dell Alienware AW3418DW 1440 Ultra Wide GSync Monitor
    Thermaltake Core P7 Modded w/ 2x EK Dual D5 pump top,2 x EK XE 480 2X 360 rads.1 Corsair 520 Rad.
    #3
    ng4ever2
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    Re: ASUS ROG SWIFT PG279Q 27" has a blue line on it now :( Only a day old. What should I d 2017/12/05 16:09:06 (permalink)
    AHowes
    Sure it's not the cable your using?





    Nope I tested both Display Cable and HDMI cable. Same result.
     
    Even tried a different computer and video card.
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    ng4ever2
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    Re: ASUS ROG SWIFT PG279Q 27" has a blue line on it now :( Only a day old. What should I d 2017/12/06 21:07:41 (permalink)
    Just got a new monitor. Now to ship back the broken/defective one.
    #5
    AHowes
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    Re: ASUS ROG SWIFT PG279Q 27" has a blue line on it now :( Only a day old. What should I d 2017/12/07 11:58:40 (permalink)
    ng4ever2
    Just got a new monitor. Now to ship back the broken/defective one.


    Store for you a new one but didn't take the bad one back?

    Intel i9 9900K @ 5.2Ghz Single HUGE Custom Water Loop.
    Asus Z390 ROG Extreme XI MB
    G.Skill Trident Z 32GB (4x8GB) 4266MHz DDR4 
    EVGA 2080ti K|NGP|N w/ Hydro Copper block.  
    34" Dell Alienware AW3418DW 1440 Ultra Wide GSync Monitor
    Thermaltake Core P7 Modded w/ 2x EK Dual D5 pump top,2 x EK XE 480 2X 360 rads.1 Corsair 520 Rad.
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    ng4ever2
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    Re: ASUS ROG SWIFT PG279Q 27" has a blue line on it now :( Only a day old. What should I d 2017/12/07 16:26:58 (permalink)
    AHowes
    ng4ever2
    Just got a new monitor. Now to ship back the broken/defective one.


    Store for you a new one but didn't take the bad one back?



    Amazon did this. I have to send the bad one back to them in 30 days or less.
    #7
    AHowes
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    Re: ASUS ROG SWIFT PG279Q 27" has a blue line on it now :( Only a day old. What should I d 2017/12/08 05:49:34 (permalink)
    sweet!

    Intel i9 9900K @ 5.2Ghz Single HUGE Custom Water Loop.
    Asus Z390 ROG Extreme XI MB
    G.Skill Trident Z 32GB (4x8GB) 4266MHz DDR4 
    EVGA 2080ti K|NGP|N w/ Hydro Copper block.  
    34" Dell Alienware AW3418DW 1440 Ultra Wide GSync Monitor
    Thermaltake Core P7 Modded w/ 2x EK Dual D5 pump top,2 x EK XE 480 2X 360 rads.1 Corsair 520 Rad.
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    stalinx20
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    Re: ASUS ROG SWIFT PG279Q 27" has a blue line on it now :( Only a day old. What should I d 2017/12/09 16:41:58 (permalink)
    Acer; go acer. 

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    #9
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