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ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER

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djsimonitaly
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2019/05/01 13:05:24 (permalink)
Hello 
 
just installed the HydroCopper from EVGA, and the GPU does not seem to be stable like it was before
 
With the HYBRID solution, I was able to OC the Memory +900 (Samsung chips) and +100 on GPU, temps were 60 under load and 50 on memory
 
Now with the HC, I can't get it past 600 on memory that it crashes/freeze/artifacts, it seems stable on GPU. Temps under load never go past 50 and 43 on memory.
 
At first I thought it was the riser extension cable (Phanteks premium), after installing it straight on the mobo nothing has changed.
 
Also I took it apart thinking that maybe there was too much thermal paste, reapplied and put it back together but same issue.
 
Any ideas?
 
I've even tried Afterburner, but same thing.
Tried different drivers as well.
 
Here some pics of the artifacts
 
drive.google.com/open?id=1-0KBV6h08QjWkFOVFAJHvQmx5k78vfZU
 
just put  https://
 
thank you
post edited by djsimonitaly - 2019/05/01 13:18:07

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    Sajin
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/01 13:37:00 (permalink)
    Do the artifacts go away if you put the stock cooler back on?
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    GTXJackBauer
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/01 14:09:32 (permalink)
    What kind of TIM did you apply?

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    djsimonitaly
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/01 14:18:40 (permalink)
    GTXJackBauer
    What kind of TIM did you apply?


    I used the EVGA that came with the HC
     
    I'm now going back to Hybrid and see what happens

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    djsimonitaly
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/01 14:46:34 (permalink)
    Sajin
    Do the artifacts go away if you put the stock cooler back on?


    Went back to stock Hybrid cooler and have been running Superposition Bench just fine +900 on memory (temp 58) and +90 on Core (temp 57)
     
    GTXJackBauer
    What kind of TIM did you apply?


    Is it possible that the metal stand offs on the HC are creating an electric static to the main board?
     

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    GTXJackBauer
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/01 14:51:11 (permalink)
    djsimonitaly
     
    Is it possible that the metal stand offs on the HC are creating an electric static to the main board?
     


    Could have been something silly go on. 
     
    Make sure the dark side of the square GPU bracket used when installing the HC was facing down so it's grounded.

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    djsimonitaly
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/01 14:55:47 (permalink)
    GTXJackBauer
    djsimonitaly
     
    GTXJackBauer
    What kind of TIM did you apply?


    Is it possible that the metal stand offs on the HC are creating an electric static to the main board?
     



    Could have been something silly go on. 
     
    Make sure the dark side of the square GPU bracket used when installing the HC was facing down so it's grounded.


    Yes it's facing down, I've seen other posts mentioning this and followed the instructions
     
    It seems very silly, it doesn't really make any sense though
     
    The thermal pads are not super squished, I can see the shape of memory chips and power modules
     
    I'm even thinking that maybe there is something in the loop conducting electricity and make the GPU stops.
     
    Don't really know what to think of anymore

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    Sajin
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/01 15:41:02 (permalink)
    djsimonitaly
    Went back to stock Hybrid cooler and have been running Superposition Bench just fine +900 on memory (temp 58) and +90 on Core (temp 57)


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    ty_ger07
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/01 17:38:08 (permalink)
    The memory temperature was supposedly significantly cooler with the Hydrocopper versus the Hybrid. That can make a difference. Memory doesn't necessarily behave the same at different temperatures.

    On the other hand, the memory was only "supposedly cooler" but there is no way of really knowing that it was cooler without laying a thermocouple on top of or against the side of the memory chips. The reported "supposed" memory temperature is heavily affected by the PCB temperature and therefore if the hydrocopper block keeps the PCB significantly cooler, the memory could be actually hotter but reported as cooler.

    Some food for thought.
     
    I would guess that the difference in memory performance is related to the difference in memory temperature; whether hotter or cooler.  I mean... I guess the difference could be due to a difference in electrical interference and inductance in the memory trace loops, but I doubt it.
    post edited by ty_ger07 - 2019/05/01 17:43:48

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    djsimonitaly
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/01 19:25:07 (permalink)
    ty_ger07
    The memory temperature was supposedly significantly cooler with the Hydrocopper versus the Hybrid. That can make a difference. Memory doesn't necessarily behave the same at different temperatures.

    On the other hand, the memory was only "supposedly cooler" but there is no way of really knowing that it was cooler without laying a thermocouple on top of or against the side of the memory chips. The reported "supposed" memory temperature is heavily affected by the PCB temperature and therefore if the hydrocopper block keeps the PCB significantly cooler, the memory could be actually hotter but reported as cooler.

    Some food for thought.
     
    I would guess that the difference in memory performance is related to the difference in memory temperature; whether hotter or cooler.  I mean... I guess the difference could be due to a difference in electrical interference and inductance in the memory trace loops, but I doubt it.


    So looks like that after removing the GPU bracket everything is fine
     
    Even though I've placed it with the isolation facing the main board, one thing that I Noticed are those small stand offs on the bracket, not sure if they are supposed to be facing the board or the hydro block, but in my case are facing the block (isolation on the other side) and it seems to create a wider gap in between the GPU die and the block cooling area (I say so bc the paste was not well distributed once I removed the block) and maybe causing this issue
     
    I'll run some more test and post more results, but I can say that is already stable now, I'm able to run Superposition without any issue and also playing Anthem, while before it was crashing.
     
    Thank you

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    bcavnaugh
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/01 19:29:19 (permalink)
    The Black side faces the PCB.
    Aligned but not laying on top of any components.
    post edited by bcavnaugh - 2019/05/01 19:31:55

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    AHowes
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/01 19:33:51 (permalink)
    Nuts.. so no GPU bracket equally better contact to the memory chips or GPU?

    Man what is up with the company making these blocks. The height tolerances need to be looked at.

    Guessing the standoffs all too long and when removing the GPU bracket it allowed the pcb to flex and make better contact.

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    GTXJackBauer
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/01 19:46:48 (permalink)
    I think removing the GPU bracket folks have to be careful they don't damage or crush the die but maybe the screws are spec'd so that won't happen.
     
    Nonetheless, glad it all works out for you so far OP.

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    djsimonitaly
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/01 19:53:53 (permalink)
    GTXJackBauer
    I think removing the GPU bracket folks have to be careful they don't damage or crush the die but maybe the screws are spec'd so that won't happen.
     
    Nonetheless, glad it all works out for you so far OP.


    I’ll contact the support anyway to hear what they say
    Maybe they can fix it and avoid having the die so exposed to risks

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    djsimonitaly
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/01 19:55:28 (permalink)
    AHowes
    Nuts.. so no GPU bracket equally better contact to the memory chips or GPU?

    Man what is up with the company making these blocks. The height tolerances need to be looked at.

    Guessing the standoffs all too long and when removing the GPU bracket it allowed the pcb to flex and make better contact.


    Yeah it seems the tolerances are a bit odd
    EVGA with this series already made me unhappy with the pump whine on the hybrid kit
    Let’s hope they can fix it

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    djsimonitaly
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/05 05:53:52 (permalink)
    So the GPU it’s still without the GPU bracket and it’s running great

    The EVGA support says “I have spoken to our product management team and were able to look into these issues that you're receiving. With the bracket installed properly, we were unable to recreate the issue. However, when covering all possibilities, we've installed the bracket upside down and these issues immediately occurs. It appears that you may have installed the bracket with the wrong positioning. Our product management team is currently working on adding to the manual for install for clearer instructions.”

    I’m very curious to see how the new manual will be.

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    djsimonitaly
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/06 09:07:44 (permalink)
    Ok so here is a new update on my current situation
    Since the new manual is not available yet, and I couldn't wait for it, I gave it another try and installed once again the gpu bracket, as I did at the very beginning.
     
    And guess what?....now it's working fine!
    Not sure what has changed, beside the fact that I tighten the bracket screws a bit more and the black adhesive was not perfectly centered (I took it off and reapplied aligned to the bracket)
    Everything was sitting properly and at his point I still don't know what was going on.
     
    Latest Driver and Latest Precision X1
    I'm running Superposition 1080p Extreme and the Score is 7514
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    GPU 1 46 and GPU 2 41
    Memory and power never goes above 40
     
    I hope I can finally enjoy my fist custom loop without having to go through this kind of issue once again.

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    Cool GTX
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/06 09:14:46 (permalink)
    good news
     
    I was just going to mention - check the screw length of the GPU bracket - if they are a tad long it could cause issues
     
    Maybe water block was not sitting perfectly Flat on the GPU the first time ?

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    djsimonitaly
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/06 09:29:09 (permalink)
    Cool GTX
    good news
     
    I was just going to mention - check the screw length of the GPU bracket - if they are a tad long it could cause issues
     
    Maybe water block was not sitting perfectly Flat on the GPU the first time ?


    I tried so many times that I'm not sure if it was the block not sitting straight or the black adhesive being a bit off center or the screws not tight enough 
     
    The screws once tight, they were right on the edge of those 4 small standoffs.
     
    I now hope for the best, and that EVGA makes a much better manual for the new people that are going to buy this Block.
     
    Here is an image of my first loop, hopefully one day I'll be able to make something more sexy Lol
     
    https://
    i.imgur.com/lzlkYf1.jpg

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    bcavnaugh
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/06 09:39:19 (permalink)

    Nice~!  "The Red Light Special"
    post edited by bcavnaugh - 2019/05/06 09:41:52

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    djsimonitaly
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/06 09:44:31 (permalink)
    bcavnaugh

    Nice~!


    Thank you
     
    I had to change it a bit along the way, I'll buy some more fittings to get it as I wanted it to be

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    Cool GTX
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/06 09:52:11 (permalink)
    Very Nice Rig
     
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    AHowes
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/06 09:55:26 (permalink)
    djsimonitaly
    bcavnaugh

    Nice~!


    Thank you
     
    I had to change it a bit along the way, I'll buy some more fittings to get it as I wanted it to be


    Rock it out!

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    djsimonitaly
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/06 10:04:26 (permalink)
    Cool GTX
    Very Nice Rig
     
    Make a thread about your Rig ---> In the EVGA MODS RIGS section of the Forums & earn a Blue Ribbon (BR)
     
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    Thank you
     
    I will do it for sure
     
    I'll post the pics of my whole setup and how the Rig looked before.

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    #24
    GTXJackBauer
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/06 11:22:16 (permalink)
    Congrats on your working card. 

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    #25
    Nazarus
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/06 17:24:43 (permalink)
    I did this conversion. I was running temps around 30 idle. I peaked at 65-70 on a benchmark.

    I had issues with the LED not working (doing RMA and crossing my fingers). When I verified and reinserted in my loop I noticed that temps were 10 degrees higher and it got to 80 in the same benchmark.

    Keep in mind I didn't address the spread of thermal paste and just put it together to check the LED.

    I would assume it's probably how evenly you applied the thermal paste.

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    #26
    djsimonitaly
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/16 19:24:42 (permalink)
    here is an update on my current situation
     
    I didn't really have much time to test the card with the new block once I've installed it, but in the past few days I had the chance to put some load on it.
     
    After +/- 30 mins of gaming, with just a little OC on memory +600 and +75 on core, the card started freezing with artifacts once again.
     
    So I decided to remove the bracket one more time and test again, and the issues are gone!!!!
     
     
    EVGA support said that they were going to revise the instructions on May 3rd, as of today nothing has change on the manuals available online.
     
    The bracket was delivered with the black adhesive on the opposite side of the standoffs, and I've installed it with the black part facing the PCB, and I noticed once again when taking the block apart that the paste was not spread out even and since the card is vertical was kind of coming out from the bottom.
     
    I do still have doubts about this bracket solution, I hope EVGA fixes it very soon.

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    #27
    Cool GTX
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/17 09:00:00 (permalink)
    Working after you reinstalled ... your not the first to mention having issues in the assembly
     
    Thank you for the Update
     
     

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    #28
    Sajin
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/17 10:38:15 (permalink)
    djsimonitaly
    here is an update on my current situation
     
    I didn't really have much time to test the card with the new block once I've installed it, but in the past few days I had the chance to put some load on it.
     
    After +/- 30 mins of gaming, with just a little OC on memory +600 and +75 on core, the card started freezing with artifacts once again.
     
    So I decided to remove the bracket one more time and test again, and the issues are gone!!!!
     
     
    EVGA support said that they were going to revise the instructions on May 3rd, as of today nothing has change on the manuals available online.
     
    The bracket was delivered with the black adhesive on the opposite side of the standoffs, and I've installed it with the black part facing the PCB, and I noticed once again when taking the block apart that the paste was not spread out even and since the card is vertical was kind of coming out from the bottom.
     
    I do still have doubts about this bracket solution, I hope EVGA fixes it very soon.



    #29
    Nazarus
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    Re: ARTIFACTS AND FREEZE RTX 2080 FTW3 ULTRA HYBRID GAMING TO HYDROCOPPER 2019/05/17 11:09:55 (permalink)
    Nice, messing around with this kind of stuff keeps you thinking non-stop about how to fix the issues.  Then suddenly either you do something or a miracle happens.  Glad to see you stabilized everything!  Time to do some more crunching then put it to work.

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    #30
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