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Hot!A customer's GTX 970 was on fire... literally!

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Cool GTX
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Re: A customer's GTX 970 was on fire... literally! 2017/07/05 08:53:03 (permalink)
Setsuko
My EVGA GeForce GTX 970 SC+ GAMING ACX 2.0 was on fire too, fire start after a complete shutdown when i was playing, then i tried to power up the system again and the fire start from within the card, RMA is in process but someone from EVGA told me that the card CAN NOT BE DAMAGED, how it will be not damaged when the card just started a fire from itself?!



If damage to the card caused the issue; that would most likely void the warranty


If one of the electronic parts on the video card caused the issue; warranty should cover you
 
The Warranty Terms can be seen at: (select your region) https://www.evga.com/support/warranty/graphics-cards/
 

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#61
the_Scarlet_one
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Re: A customer's GTX 970 was on fire... literally! 2017/07/05 09:03:36 (permalink)
Cool GTX
Setsuko
My EVGA GeForce GTX 970 SC+ GAMING ACX 2.0 was on fire too, fire start after a complete shutdown when i was playing, then i tried to power up the system again and the fire start from within the card, RMA is in process but someone from EVGA told me that the card CAN NOT BE DAMAGED, how it will be not damaged when the card just started a fire from itself?!



If damage to the card caused the issue; that would most likely void the warranty


If one of the electronic parts on the video card caused the issue; warranty should cover you
 
The Warranty Terms can be seen at: (select your region) https://www.evga.com/support/warranty/graphics-cards/
 


As long as the user has warranty time left, a faulty card should be covered.

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#62
joking91388
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Re: A customer's GTX 970 was on fire... literally! 2017/08/23 21:13:32 (permalink)
Setsuko
My EVGA GeForce GTX 970 SC+ GAMING ACX 2.0 was on fire too, fire start after a complete shutdown when i was playing, then i tried to power up the system again and the fire start from within the card, RMA is in process but someone from EVGA told me that the card CAN NOT BE DAMAGED, how it will be not damaged when the card just started a fire from itself?!




The exact same thing, same card and everything just happened to me. System shutdown and tried to power it back on and noticed a bright glow and smoke coming from the graphics card. I was able to flip the switch on the PSU before anything actually caught fire. RMA is processing for me now. Luckily the warranty is still good for a couple of months.
#63
krane
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Re: A customer's GTX 970 was on fire... literally! 2017/08/24 17:43:55 (permalink)
I have 2 EVGA 970 SSCs and they run like a top.  I have never had a card go on fire, but I did have one steal my wallet once when I turned to get a screwdriver during a build, he denied it , but I knew it was him.  

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#64
wmmills
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Re: A customer's GTX 970 was on fire... literally! 2017/08/25 08:39:29 (permalink)
krane
I have 2 EVGA 970 SSCs and they run like a top.  I have never had a card go on fire, but I did have one steal my wallet once when I turned to get a screwdriver during a build, he denied it , but I knew it was him.  


LMAO..... Wahh Wahh Waahhhhhh!!!      

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#65
krane
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Re: A customer's GTX 970 was on fire... literally! 2017/08/25 11:05:17 (permalink)
wmmills
krane
I have 2 EVGA 970 SSCs and they run like a top.  I have never had a card go on fire, but I did have one steal my wallet once when I turned to get a screwdriver during a build, he denied it , but I knew it was him.  


LMAO..... Wahh Wahh Waahhhhhh!!!      




i7 7800X | EVGA x299 micro |Corsair H100i | Corsair Vengeance RGB Pro 32GB
| EVGA GTX 1080 SC ACX 3.0 |Tosiba OCZ-TR150 ssd| EVGA SuperNOVA 1050 GS PS  | Win 10 pro 64-bit | Corsair Obsidian 350D
Affiliate Code: PPZ-BV2-N9LE
"When it stops being fun,  it's no longer a game"
Heatware 


#66
kougar
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Re: A customer's GTX 970 was on fire... literally! 2017/08/25 13:58:16 (permalink)
This is why I watercool. If there's a fire it'll melt the tubing and the liquid will put out the flames. Perfect automatic sprinkler system for the PC. 


Have water, will cool. 
 
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#67
Sajin
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Re: A customer's GTX 970 was on fire... literally! 2017/08/25 14:00:20 (permalink)
kougar
This is why I watercool. If there's a fire it'll melt the tubing and the liquid will put out the flames. Perfect automatic sprinkler system for the PC. 




Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
 

 
#68
bcavnaugh
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Re: A customer's GTX 970 was on fire... literally! 2017/08/25 15:10:02 (permalink)
Sajin
kougar
This is why I watercool. If there's a fire it'll melt the tubing and the liquid will put out the flames. Perfect automatic sprinkler system for the PC. 







Affiliate Code: E5L3CTGE12 & Associate Code: 9E88QK5L7811G3H


 
#69
Squall_Rinoa86
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Re: A customer's GTX 970 was on fire... literally! 2017/08/27 20:29:27 (permalink)
Fire on the SLI fingers is rare.

However, depending on the damage its covered.

EVGA tried telling me because I used the bio's knob, and it broke off in my hand, it was my fault then they covered it free of charge.




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#70
Cool GTX
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Re: A customer's GTX 970 was on fire... literally! 2021/10/05 05:16:45 (permalink)
Locking ... its a thread started 6 years ago ... no need to make post count posts, last previous post was Over 4 yrs ago

RTX Project EVGA X99 FTWK 2xEVGA2080Ti EVGA1200P2  Nibbler EVGA X99 Classified 3-GPU Water cooled 1600P2 AIO Folding  X99 2x1080Ti FTW3 Hybrid, 1200P Thank you for your support I am a Volunteer Moderator - not an EVGA employee

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