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980ti video card removed errors

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steel700
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2019/01/19 03:39:35 (permalink)
First and foremost let me say this is the third 980ti that I have had issues with, the first two were RMA's. This one is now out of warranty and I am constantly getting the attached error from windows. This is only happening when I am playing Andromeda Mass Effect 3. I do not have the issue with other games. My bios is current and have the latest Nvidia drivers 417.71.
 
My system specs are:
I7 4790k no O/C
EVGA 980ti SC no O/C
Asus Maximus Hero 7 MB
GSkill Trident X 2133 Mhz
Corsair RM1000i Power Supply
Windows 10 64bit
 
I have removed, cleaned the video card and contacts. I thought I had found the problem, being a faulty HDMI cable. I replaced it with a Display Port Cable and the problem still persists, although not as often. It gets very frustrating when I am in the final wave of a game and the card disconnects. I have been using EVGA cards for over 15 years. This is the only card that I have ever had issues with, bad card series?
 
 

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Windows 7 64bit / EVGA X58 Classified 3 / Intel 980X 3.33Ghz / 12 GB (3x4) GSkill Ripjaws DDR3 1600 (9-9-9-24 2T 1.5V) / 2x EVGA GTX580 SC / 1 Crucial CM300 256MB SSD / 2x Seagate 320GB, Raid 0 / Corsair 800D Obsidian Case
Corsair 1200W  Gold PSU \ LG BluRay GB H20L  / Custom H2O / Logitech G15 Keyboard /
R.A.T. 7 Mouse  / Logitech G930 Headset / Alienware AW2310 120Hz 3D Moniter / Nvidia 3D Vision Kit


 

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    Hillguy
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    Re: 980ti video card removed errors 2019/01/19 11:31:01 (permalink)
    You are not alone steel700 there are many reports of the same error.  Good news is ... it's not your card , it's the game
     
    https://www.google.com/se...;biw=2324&bih=1308

     
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    Sajin
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    Re: 980ti video card removed errors 2019/01/19 12:39:24 (permalink)
    See if doing #4 listed here helps get rid of the issue.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
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    steel700
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    Re: 980ti video card removed errors 2019/01/20 16:26:19 (permalink)
    It did not help. I pulled a GTX 780 from a system a gave to my grandson. I have had no issues with the game crashing, have been playing non-stop for 8 hours. I put the 980 ti back in just a moment ago, it crashed with the same error. Definitly EVGA refurb that was sent to me thanks for the assist, I appreciate the feedback.

    Windows 7 64bit / EVGA X58 Classified 3 / Intel 980X 3.33Ghz / 12 GB (3x4) GSkill Ripjaws DDR3 1600 (9-9-9-24 2T 1.5V) / 2x EVGA GTX580 SC / 1 Crucial CM300 256MB SSD / 2x Seagate 320GB, Raid 0 / Corsair 800D Obsidian Case
    Corsair 1200W  Gold PSU \ LG BluRay GB H20L  / Custom H2O / Logitech G15 Keyboard /
    R.A.T. 7 Mouse  / Logitech G930 Headset / Alienware AW2310 120Hz 3D Moniter / Nvidia 3D Vision Kit


     

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    Sajin
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    Re: 980ti video card removed errors 2019/01/20 16:37:54 (permalink)
    No problem.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
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    ty_ger07
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    Re: 980ti video card removed errors 2019/01/20 16:44:20 (permalink)
    It looks like you are using driver version 417.71. I would recommend using an NVIDIA driver starting with a 3, if possible. The 4xx.xx and higher drivers tend to not work so well for older video cards. I don't remember the specific driver I am using, but I believe it is something like 397.xx or something. I have been using it on my two laptops and on my PC; all with 10xx series NVIDIA video cards.
    post edited by ty_ger07 - 2019/01/20 16:46:21

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