WackyWRZ
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Hey all - having a strange issue on my PC with my monitors going into sleep mode after idle. I just noticed it but I'm guessing it has been going on for a while now. My system is in my sig - and I am running Win 10 Pro x64. I have power settings set to put the monitor to sleep after 10 minutes of idle. What is happening is one monitor goes to sleep / power save mode and the other just goes blank - but stays "on" like a blank screensaver. As a first test I tried swapping the cables at the CARD - and when I did this now the sleep issue has flip-flopped which to me rules out the monitors or cables. I tried to reinstall the latest drivers but that doesn't seem to change the behavior. Screensaver is set to "disabled" in the settings. Wondering if it's possible there is an issue with the card itself - or if there's any way to test this. In my setup I do have both monitors connected to the "1st" card in the system which I believe is correct for SLI... Thanks for any/all help!
CASE: Anidees AI Crystal XL | MOBO: ASUS X470 Crosshair VII | CPU: AMD Ryzen 3600 | RAM: G.Skill Trident Z DDR4-3200 2x8GB B-Die | SSD: Samsung 970 EVO Plus NVME 1TB | PSU: EVGA SuperNOVA 650 P2 | GPU: AMD RX5700 XT | MON: AOC CU34G2X 1440p/144hz 34" Ultrawide + Dell S2716DG 1440p/144Hz | Cooling: Full custom loop, Heatkiller D5 150, Aquacomputer D5 Next + Quadro, EK Supremacy Evo, EK Coolstream PE 480, Bykski 5700XT | HEAT: 20-0-0 - http://www.heatware.com/u/104452
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Cool GTX
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Re: 980ti Monitor Sleep Issue
2017/06/18 13:12:12
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G-sync On ? What are your settings under Nvidia Control ?
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WackyWRZ
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Re: 980ti Monitor Sleep Issue
2017/06/18 20:00:06
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Yep G-sync is on for windowed and full screen mode. Tried turning it off as well as disabling SLI - no dice. I thought it might have something to do with me recently changing my desktop refresh to 60Hz instead of 144Hz because the GPU will not downclock under idle at 144Hz. I tried setting back to 144Hz but that didn't fix it either... Wonder if I should try that DDU driver thing instead of a standard re-install. I didn't try it because I seem to remember hearing horror stories of it deleting things it shouldn't though.
CASE: Anidees AI Crystal XL | MOBO: ASUS X470 Crosshair VII | CPU: AMD Ryzen 3600 | RAM: G.Skill Trident Z DDR4-3200 2x8GB B-Die | SSD: Samsung 970 EVO Plus NVME 1TB | PSU: EVGA SuperNOVA 650 P2 | GPU: AMD RX5700 XT | MON: AOC CU34G2X 1440p/144hz 34" Ultrawide + Dell S2716DG 1440p/144Hz | Cooling: Full custom loop, Heatkiller D5 150, Aquacomputer D5 Next + Quadro, EK Supremacy Evo, EK Coolstream PE 480, Bykski 5700XT | HEAT: 20-0-0 - http://www.heatware.com/u/104452
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Sajin
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Re: 980ti Monitor Sleep Issue
2017/06/18 20:10:21
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☄ Helpfulby WackyWRZ 2017/06/20 06:21:57
Do you have the nvidia hd audio driver installed? If yes, uninstall it as it's been know to cause sleep issues.
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WackyWRZ
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Re: 980ti Monitor Sleep Issue
2017/06/19 07:09:13
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Yes the HD Audio drivers were installed. I uninstalled them, rebooted a few times, and still seeing the same one monitor not sleeping. I'll let it idle a while and see if it eventually goes to sleep. Are these HD Audio drivers just for audio over HDMI/DP? If so am I correct to assume that I never actually need to install them?
CASE: Anidees AI Crystal XL | MOBO: ASUS X470 Crosshair VII | CPU: AMD Ryzen 3600 | RAM: G.Skill Trident Z DDR4-3200 2x8GB B-Die | SSD: Samsung 970 EVO Plus NVME 1TB | PSU: EVGA SuperNOVA 650 P2 | GPU: AMD RX5700 XT | MON: AOC CU34G2X 1440p/144hz 34" Ultrawide + Dell S2716DG 1440p/144Hz | Cooling: Full custom loop, Heatkiller D5 150, Aquacomputer D5 Next + Quadro, EK Supremacy Evo, EK Coolstream PE 480, Bykski 5700XT | HEAT: 20-0-0 - http://www.heatware.com/u/104452
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Sajin
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Re: 980ti Monitor Sleep Issue
2017/06/19 10:39:40
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WackyWRZ Are these HD Audio drivers just for audio over HDMI/DP? If so am I correct to assume that I never actually need to install them?
Yep.
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Cool GTX
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Re: 980ti Monitor Sleep Issue
2017/06/19 11:37:58
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☼ Best Answerby WackyWRZ 2017/06/20 06:22:06
+1 I only install actual driver for GPU & PhysX - none of the other "stuff" DDU when used as they recommend - Safe Mode, With Restart works very well. I've used it on Win 7 & 10 Pro with no issues (excerpt from DDU link) Recommended usage- The tool can be used in Normal mode but for absolute stability when using DDU, Safemode is always the best.
- Make a backup or a system restore (but it should normally be pretty safe).
- It is best to exclude the DDU folder completely from any security software to avoid issues.
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WackyWRZ
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Re: 980ti Monitor Sleep Issue
2017/06/20 06:36:53
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Re-downloaded the latest drivers, ran DDU in safe mode, and re-installed the Nvidia drivers using clean install checkbox. Made sure not to install the audio drivers - and now sleep works on BOTH monitors! Thank you Cool GTX and Sajin!
CASE: Anidees AI Crystal XL | MOBO: ASUS X470 Crosshair VII | CPU: AMD Ryzen 3600 | RAM: G.Skill Trident Z DDR4-3200 2x8GB B-Die | SSD: Samsung 970 EVO Plus NVME 1TB | PSU: EVGA SuperNOVA 650 P2 | GPU: AMD RX5700 XT | MON: AOC CU34G2X 1440p/144hz 34" Ultrawide + Dell S2716DG 1440p/144Hz | Cooling: Full custom loop, Heatkiller D5 150, Aquacomputer D5 Next + Quadro, EK Supremacy Evo, EK Coolstream PE 480, Bykski 5700XT | HEAT: 20-0-0 - http://www.heatware.com/u/104452
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Sajin
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Re: 980ti Monitor Sleep Issue
2017/06/20 10:43:54
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Cool GTX
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Re: 980ti Monitor Sleep Issue
2017/06/20 17:46:42
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Enjoy sleep mode
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WackyWRZ
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Re: 980ti Monitor Sleep Issue
2017/06/20 21:08:31
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Between dropping my desktop to 60Hz to allow downclock and fixing sleep mode I am running a good 100w less at idle according to my Kill-a-watt. I'll enjoy a lower power bill and cooler room!
CASE: Anidees AI Crystal XL | MOBO: ASUS X470 Crosshair VII | CPU: AMD Ryzen 3600 | RAM: G.Skill Trident Z DDR4-3200 2x8GB B-Die | SSD: Samsung 970 EVO Plus NVME 1TB | PSU: EVGA SuperNOVA 650 P2 | GPU: AMD RX5700 XT | MON: AOC CU34G2X 1440p/144hz 34" Ultrawide + Dell S2716DG 1440p/144Hz | Cooling: Full custom loop, Heatkiller D5 150, Aquacomputer D5 Next + Quadro, EK Supremacy Evo, EK Coolstream PE 480, Bykski 5700XT | HEAT: 20-0-0 - http://www.heatware.com/u/104452
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somethingc00l
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Re: 980ti Monitor Sleep Issue
2017/06/21 14:58:43
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