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Hot!980Ti random crashing

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Comraade
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2020/10/18 23:11:02 (permalink)
Hi all,
Hoping for a little bit of guidance in troubleshooting what I suspect to be a dodgy GPU.
Over the last 4-5 months I have been experiencing seemingly random crashes while gaming. About half the time I get a black screen for a few seconds before the computer restarts. The event viewer simply states "The previous system shutdown at --:--:--  on ‎--/--/‎---- was unexpected." The other case is where only the application crashes and I get an error message along the lines of "graphics runtime error" where the event viewer says "Display driver nvlddmkm stopped responding and has successfully recovered.". 
Temperatures appear to be normal and generally hover around the 60-75c mark when under load, and they don't appear to spike when crashes occur according to Speedfan temperature logs. This is the same for all other components. Sometimes I can go 8 hours straight without a hitch and a sometimes it'll crash 2 minutes into a session. I generally use my computer to play Destiny 2, but I have experienced the same problems in the Halo collection too.
 
OS: Windows 10 Education 64-bit
MOBO: Gigabyte Z170X-Gaming 7
CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
Memory: Mushkin Redline Ridgeback G2 16GB
Storage: Mushkin Atlas Vital MKNSSDAV500GB-D8 M.2 2280 500GB
GPU: EVGA GeForce GTX980TI Superclocked+ ACX2.0+ 6GB
PSU: EVGA SuperNova 750 G2

Happy to provide any additional info that may help. Many thanks for your assistance in advance!
Cheers
#1

14 Replies Related Threads

    bob16314
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    Re: 980Ti random crashing 2020/10/20 09:57:11 (permalink)
    Sounds like solder cracking somewhere on the PCB may have occurred..That was not uncommon with cards of that era and can cause issues such as artifacting, freezing, restarts, BSOD, more.
     
    If all else fails, you can disassemble and bake only the PCB (aka the 'oven trick') to reflow any solder cracking that might exist, then hope for the best.
     
    If you bake it, do it only with the GPU chip side up and not down.
     
    Baking may only fix it for a short time, or a long time, or not at all if there's a component failure.
     
    Disassemble the card..Preheat oven to 200C..Place the PCB with the GPU side up on a cookie sheet/baking pan..Bake for 10 - 15 minutes..Lots of other videos on YouTube about how to do it.

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    #2
    Comraade
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    Re: 980Ti random crashing 2020/10/22 00:40:33 (permalink)
    Yikes... Sounds like something I would only want to attempt as a last resort. Is there anything else you could suggest to try and narrow down the fault before I take a shot in the dark on something like that?
    Appreciate your response.
    #3
    bob16314
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    Re: 980Ti random crashing 2020/10/22 02:08:23 (permalink)
    You could downclock the GPU frequency as far as possible (probably about -105 MHz or so), or add more GPU Core Voltage using EVGA Precision or MSI Afterburner and see if it helps any.

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    #4
    Comraade
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    Re: 980Ti random crashing 2020/10/23 00:26:34 (permalink)
    Thanks, I'll give that a go. At this point is it safe to assume that it's the GPU that's the problem?
    #5
    bob16314
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    Re: 980Ti random crashing 2020/10/23 00:47:01 (permalink)
    Comraade
    At this point is it safe to assume that it's the GPU that's the problem?



    IMO, almost certainly..I have an old EVGA 9800 GTX that did the exact same thing as your 980 Ti..I baked the thing about 5 times within about a year..Every time I baked it, it worked again for a while..Still have it, still works..It's plagued with inferior solder.

    * Corsair Obsidian 450D Mid-Tower - Airflow Edition * ASUS ROG Maximus X Hero (Wi-Fi AC) * Intel i7-8700K (Delidded, TG Conductonaut) @ 5.4GHz* 16GB G.SKILL Trident Z 4133MHz * Crucial MX500 M.2 1TB * WD Black 500GB (x2) * Seasonic M12 II 750W * Corsair H115i Pro * EVGA GTX 760 SC * Dual-Boot Win7 Home 64-bit/Win10 Home 64-bit (Winver 1909) * 
     
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    #6
    ScourgeDL
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    Re: 980Ti random crashing 2020/10/26 15:57:25 (permalink)
    I'm running 980 Ti's in SLI and I get this crash to unless I down clock as far as I can, -90MHz on core and -201MHz on memory.

    CPU: Intel i7 6700k
    Mobo:ASUS Maximus VIII Hero
    RAM: G.Skill Ripjaws V 32GB
    GPU: EVGA GeForce GTX 980 Ti FTW x 2
    Storage: 250GB Samsung 850 Evo, 1TB Samsung 840 Evo, 4TB Seagate Desktop.15 x 2
    Soundcard: Sound Blaster Z Series
    PSU: EVGA Supernova 1000 P2
    OS: Windows 10 Pro 64-Bit 
     
    #7
    Puddles.
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    Re: 980Ti random crashing 2020/11/14 08:20:33 (permalink)
    Your issues sound similar to what I've been dealing with on my 980ti Hybrid over the past couple of months ( since last update, funnily enough - tin foil hat lol). It would be fine whilst on light duties, but anything graphic intensive would result in BSOD, Reboot or PC shutting down. Finally, today, it let out the magic smoke whilst powering up. Tore down the card for a quick inspection and found a blown out driver.  The others show signs of heat on the back of the PCB. I don't think any 'oven bake' method would have saved this one.  I'd be interested to find a reason for this failure as a quick google brings up couple of other examples with exactly the same failure mode. I can't speak for the other examples, but I can tell you my card led a pampered life; no mining, no over volting and no long period of stress.  Input welcomed. 
     
     
    post edited by Puddles. - 2020/11/14 08:42:24

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    veganfanatic
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    Re: 980Ti random crashing 2020/11/15 10:55:07 (permalink)
    I have noted that several elite video cards from that period were caught up in the change of solder to a lead free variant
     
    The affected hardware galore including hard disks, motherboards and peripherals generally.
     
    It took time to figure out how to make solders that were more reliable and not short out or fail over accelerated testing etc
     
     

      


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    #9
    Data1987
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    Re: 980Ti random crashing 2020/11/17 21:02:31 (permalink)
    that really sucks!
    #10
    Puddles.
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    Re: 980Ti random crashing 2020/11/20 11:46:28 (permalink)
    veganfanatic
    I have noted that several elite video cards from that period were caught up in the change of solder to a lead free variant
     
    The affected hardware galore including hard disks, motherboards and peripherals generally.
     
    It took time to figure out how to make solders that were more reliable and not short out or fail over accelerated testing etc
     
     


    Wasn't the RoHS Directive for led free solder implemented in 06~09,thereabouts, for products coming in to the EU? I wouldn't have thought it would have affected a card made in 15, surely?
    #11
    Puddles.
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    Re: 980Ti random crashing 2020/11/20 11:48:18 (permalink)
    Data1987
    that really sucks!


    It certainly blows.....sorry, couldn't resist.
    #12
    HeavyHemi
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    Re: 980Ti random crashing 2020/11/20 14:37:09 (permalink)
    Puddles.
    veganfanatic
    I have noted that several elite video cards from that period were caught up in the change of solder to a lead free variant
     
    The affected hardware galore including hard disks, motherboards and peripherals generally.
     
    It took time to figure out how to make solders that were more reliable and not short out or fail over accelerated testing etc
     
     


    Wasn't the RoHS Directive for led free solder implemented in 06~09,thereabouts, for products coming in to the EU? I wouldn't have thought it would have affected a card made in 15, surely?




    EU adoption was clear back in 2003. There were already various formulations in the works years prior.

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    #13
    Puddles.
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    Re: 980Ti random crashing 2020/11/20 14:44:42 (permalink)
    HeavyHemi
    Puddles.
    veganfanatic
    I have noted that several elite video cards from that period were caught up in the change of solder to a lead free variant
     
    The affected hardware galore including hard disks, motherboards and peripherals generally.
     
    It took time to figure out how to make solders that were more reliable and not short out or fail over accelerated testing etc
     
     


    Wasn't the RoHS Directive for led free solder implemented in 06~09,thereabouts, for products coming in to the EU? I wouldn't have thought it would have affected a card made in 15, surely?




    EU adoption was clear back in 2003. There were already various formulations in the works years prior.




    Thanks. I knew it was in the naughties at some point. Brain is getting a little old now.
     
    As usual the UK was a little behind: 
     
    "The RoHS Regulation came into force 1 February 2008, but replace similar Regulations that came into force on 1 July 2006."
    #14
    joeymir
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    Re: 980Ti random crashing 2020/11/20 16:17:01 (permalink)
    bob16314
    Sounds like solder cracking somewhere on the PCB may have occurred..That was not uncommon with cards of that era and can cause issues such as artifacting, freezing, restarts, BSOD, more.

    If all else fails, you can disassemble and bake only the PCB (aka the 'oven trick') to reflow any solder cracking that might exist, then hope for the best.

    If you bake it, do it only with the GPU chip side up and not down.

    Baking may only fix it for a short time, or a long time, or not at all if there's a component failure.

    Disassemble the card..Preheat oven to 200C..Place the PCB with the GPU side up on a cookie sheet/baking pan..Bake for 10 - 15 minutes..Lots of other videos on YouTube about how to do it.

    +1 
    Seen my fair share of failing/failed cards and many have shown that sort of behavior. I've had great success with the oven trick, and may be worth a shot if you're not really wanting to spend money on a new GPU. I've had baked cards last day's while some lasted years after. 

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