Hey! First time posting here..

My 980 Ti started showing heavy artifacts last night. I tried different games, applications, multiple restarts and so on. But, the problem was still occuring.
I called the online retailer "alternate.de" since I've bought it there in April, 2016. They said they don't have ANY 980 Ti's left in stock, they told me to message EVGA.

Now, the problem. I've called the german customer support, since I'm located in Germany. But, they told me that that my exact model isn't in stock.

I have no problem, to send it in for RMA, but how is everything going to be handled, if EVGA  hasn't got any 980 Ti's left in stock for exchange?

(Sorry for my bad english, since I'm german.)

Hey! Thanks for the fast reply.

Okay, now that sounds fine to me. I hope they have the exact same model in stock, otherwise I need to buy a new Waterblock.. But, hey. I guess I have to take that in price..

Thank you so much for the fast reply again!

Yes, sure! I'm glad you're interested. Here's my build, I need to redo some of the lines, since I'm not happy about some. The GPU has a backplate too, I was just too lazy to update the album. :P




I have got another problem now.. I contacted the German EVGA support via phone. Everything wen't fine, they told me to open a ticket and state my problem. The lady on the phone asked me a few questions about my Hardware and my peripherals. (I guess to make sure it's 100% a fault with the GPU?)

I answered, that I have a EKWB Waterblock on my GPU. She then said that she can't help me, because I "modified" my GPU, breaking the warranty. She then hung up on me..

I called a second time and another person was on the line. The conversation wen't exactly the same, as soon as I mentioned that I have a waterblock on the GPU he said, that EVGA won't RMA my card, because I broke the warranty, dissassembling it.

The main reason I wen't with EVGA is because of their nice customer support and the ability to add a 3rd party Cooler, without breaking the warranty..

What do I do now? I can't afford a new GPU at the moment and I need my PC for my job..

Yes, I still have the OEM aircooler and all the screws..

Thanks, bending all the tubes was a long job..

I've got two more questions though.

1. Are the EKWB blocks compatible with the 1070/1080?

2. I don't want to be rude asking this, but if there's no 980 Ti left, I will probably get a 1070, like you mentioned. I bought the 980 Ti for 656€ back in 2016 and the 1070 performs slightly worse and cost's less.. I think about 450€-499€. Wouldn't that be a downgrade?

#1, the 980ti waterblock would not fit the 1070 or 1080.

#2, it performs better in some games. evga will likely get you onto the same card, so hopefully you wont have to worry about that.

Okay, thank you guys so much!