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Hot!970 overheats after 5 minutes of idle then shuts down

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SkyIine
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2019/11/23 11:14:46 (permalink)
Hey guys, I’ve got a gtx 970 that will turn on and display for up to five minutes then overheat and crash. It’s recognized in device manager as a video display in other devices and Nvidia won’t let me install driver updates. I’m a broke college student that can’t afford a new card at the moment. What options do I have?


Os: Windows 10
Motherboard: ASUS ROG Strix X470-F Gaming
Cpu: Ryzen 2700x
post edited by SkyIine - 2019/11/25 10:42:44
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    Cool GTX
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/23 12:15:01 (permalink)
    Welcome to the EVGA Forums



    RE:  Cant update drivers
     
         Windows Driver Type


                "Standard" packages are those that do not require the DCH driver components.
     
                   "DCH" (Declarative, Componentized, Hardware Support Apps) refers to new packages preinstalled by OEMS implementing the Microsoft Universal Driver paradigm.
     
                    This ---> DCH drivers cannot be installed over a standard system, and Standard drivers cannot be installed over a DCH system.
     
                    To confirm the type of system you have, locate Driver Type under the System Information menu in the NVIDIA Control Panel.
     
                    For more information, visit What's new in driver development
     
    List your Hardware
     
    Does your CPU/ MB have an iGPU (part of CPU) - if So turn it On in the MB BIOS & connect your monitor to that Port on your MB
     
    1) OS ?
     
    2) Fans turning ?
     
    3) Open your Case

    4) Run GPU-Z
     
    You May have to have the card "serviced" -- the TIM may need to be replaced

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    #2
    Sajin
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/23 13:00:49 (permalink)
    Reapply the thermal paste, and then try testing the card in another pci-e slot. I would also suggest cleaning out any older gpu drivers by using display driver uninstaller.

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    #3
    SkyIine
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/23 13:39:00 (permalink)
    I’ve tried re applying the thermal paste but still have the same problem, I’ll try using ddu.
    #4
    SkyIine
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/23 14:07:37 (permalink)
    Cool GTX
    Welcome to the EVGA Forums



    RE:  Cant update drivers
     
         Windows Driver Type


                "Standard" packages are those that do not require the DCH driver components.

                   "DCH" (Declarative, Componentized, Hardware Support Apps) refers to new packages preinstalled by OEMS implementing the Microsoft Universal Driver paradigm.

                    This ---> DCH drivers cannot be installed over a standard system, and Standard drivers cannot be installed over a DCH system.
     
                   To confirm the type of system you have, locate Driver Type under the System Information menu in the NVIDIA Control Panel.

                   For more information, visit
     
    List your Hardware
     
    Does your CPU/ MB have an iGPU (part of CPU) - if So turn it On in the MB BIOS & connect your monitor to that Port on your MB
     
    1) OS ?
     
    2) Fans turning ?
     
    3) Open your Case

    4) Run GPU-Z
     
    You May have to have the card "serviced" -- the TIM may need to be replaced


    I updated some settings in my original post just now. The fans turn until it overheats or shuts down. I downloaded gpu-z and tried to run it but the computer crashed before I could screenshot.
    #5
    ty_ger07
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/23 14:53:26 (permalink)
    "overheats after 5 minutes"
     
    How hot is it getting?  Does it show the core temperature in GPU-Z?
    #6
    SkyIine
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/23 15:27:10 (permalink)
    I wish I could tell you but it doesn’t last long enough for me to check the temperatures anymore before it shuts off. If I try to start the pc up right after it crashes the graphics card fans will make a rattling noise.
    #7
    bob16314
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/24 02:12:05 (permalink)
    The Maximum GPU Temperature for a GTX 970 GPU chip (see Specs) is 98C, and should start thermal throttling (downclocking) at 80C to keep the GPU Temperature down.

    What you can do with GPU-Z is to click the little "?" button to the right of Bus Interface to open the Render Test..Then switch to the Sensors tab..Then run the Render Test while observing the GPU Temperature and GPU Clock.

    You could also run a Unigine Benchmark such as Superposition, Valley or Heaven while observing the GPU Temperature and GPU Clock.

    Then see what happens/when it shuts down..Report back with the results.

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    ty_ger07
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/24 08:34:56 (permalink)
    SkyIine
    I wish I could tell you but it doesn’t last long enough for me to check the temperatures anymore before it shuts off. If I try to start the pc up right after it crashes the graphics card fans will make a rattling noise.

    It takes 5 minutes to boot up your PC and launch GPU-Z? With a slow hard drive, that process should take a minute maximum. It sounds like you have bigger problems. I wouldn't assume that the GPU is overheating without any evidence of such. It's more likely that whatever is causing your computer to take 4.5 minutes to boot is also the cause of it crashing.
    #9
    SkyIine
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/24 13:18:09 (permalink)
    Well when I was trying before my you was lasting 5 mins, it’s lasting about 1 minute now. I’m booting on a ssd so it’s crashing pretty fast now
    #10
    wmmills
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/24 18:46:07 (permalink)
    ty_ger07
    SkyIine
    I wish I could tell you but it doesn’t last long enough for me to check the temperatures anymore before it shuts off. If I try to start the pc up right after it crashes the graphics card fans will make a rattling noise.

    It takes 5 minutes to boot up your PC and launch GPU-Z? With a slow hard drive, that process should take a minute maximum. It sounds like you have bigger problems. I wouldn't assume that the GPU is overheating without any evidence of such. It's more likely that whatever is causing your computer to take 4.5 minutes to boot is also the cause of it crashing.

    +1.... this sounds more like you have a virus or a trojan working your gpu for mining or something. Have you done any malware/antivirus scans? ccleaner? Registry cleaning? if you have a HDD,not a SSD, have you cleaned and defragged it? Theres no way in the world a idle gpu, or cpu even, could overheat doing nothing unless the sinks were totally clogged and the fans werent spinning and even then it would take more than 5 mins.

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    bob16314
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/25 04:17:07 (permalink)
    Do this.
     
    Disassemble the card and bake only the PCB (aka the 'oven trick')..Solder cracking somewhere on the PCB may be the problem..Baking it should reflow any solder cracks that might exist.
     
    Solder cracking can cause all kinds of problems, not limited to, but mostly artifacting, BSOD and freezing.
     
    I bake at 200C/390F (preheated) with the GPU side up for 10 minutes.
     
    Then hope for the best.

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    #12
    SkyIine
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/25 10:43:05 (permalink)
    I was finally able to get pictures But I don’t think I can post a link

    Nvm got it
    post edited by SkyIine - 2019/11/25 10:51:17
    #13
    SkyIine
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/25 10:51:01 (permalink)
    Here are gpu and temp pics

    Attached Image(s)

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    SkyIine
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/25 10:52:25 (permalink)
    I don’t think it’s related because I borrowed my friends gpu and it worked problem free
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    SkyIine
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/25 10:53:32 (permalink)
    wmmills
    ty_ger07
    SkyIine
    I wish I could tell you but it doesn’t last long enough for me to check the temperatures anymore before it shuts off. If I try to start the pc up right after it crashes the graphics card fans will make a rattling noise.

    It takes 5 minutes to boot up your PC and launch GPU-Z? With a slow hard drive, that process should take a minute maximum. It sounds like you have bigger problems. I wouldn't assume that the GPU is overheating without any evidence of such. It's more likely that whatever is causing your computer to take 4.5 minutes to boot is also the cause of it crashing.

    +1.... this sounds more like you have a virus or a trojan working your gpu for mining or something. Have you done any malware/antivirus scans? ccleaner? Registry cleaning? if you have a HDD,not a SSD, have you cleaned and defragged it? Theres no way in the world a idle gpu, or cpu even, could overheat doing nothing unless the sinks were totally clogged and the fans werent spinning and even then it would take more than 5 mins.


    I don’t think it’s related because I borrowed my friends you and it worked problem free
    #16
    bob16314
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/25 10:55:21 (permalink)
    Refer back to Post #12 above.

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    #17
    SkyIine
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/25 10:57:31 (permalink)
    bob16314
    Refer back to Post #12 above.

    That might work but I feel like it’s a last resort fix
    #18
    bob16314
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/25 11:05:08 (permalink)
    SkyIine
    bob16314
    Refer back to Post #12 above.


    That might work but I feel like it’s a last resort fix



    It is, but I think you've reached the point to where you should try it and hope for the best.

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    Confucius say "He who has the most guns wins"
     
     
     
    #19
    Sajin
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/25 11:43:59 (permalink)
    If you decide to bake the card make sure you bake it in an oven you don't use for food.

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    SkyIine
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/25 12:35:36 (permalink)
    Sajin
    If you decide to bake the card make sure you bake it in an oven you don't use for food.

    What options do I have if I only have one oven?
    #21
    Sajin
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/25 12:38:13 (permalink)
    Could buy a cheap toaster oven to get the job done.

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    bob16314
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/25 12:40:07 (permalink)
    Just bake it in a normal oven.

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    #23
    joeymir
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/25 14:42:07 (permalink)
    Or better yet! Bake it in someone else's oven I baked a few cards back in the day when I lived with Mom. It really does leave a metallic like smell/odor for about a week or so. So this close to Thanks Giving, you might not use a primary oven. I'd borrow someones Toaster Oven like Sajin said, the heat distribution is a little more direct in toaster ovens as well.
     
    edit: I meant to ask, have you tried putting your card into another system and installing drivers? Just to isolate the issue directly to the GPU?

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    SkyIine
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/25 16:21:35 (permalink)
    joeymir
    Or better yet! Bake it in someone else's oven I baked a few cards back in the day when I lived with Mom. It really does leave a metallic like smell/odor for about a week or so. So this close to Thanks Giving, you might not use a primary oven. I'd borrow someones Toaster Oven like Sajin said, the heat distribution is a little more direct in toaster ovens as well.
     
    edit: I meant to ask, have you tried putting your card into another system and installing drivers? Just to isolate the issue directly to the GPU?


    I used my friends gpu and it worked with no problems.
    #25
    SkyIine
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/11/30 12:20:48 (permalink)
    Well it’s officially dead :/ baked it following a Linus video and fans don’t fully start up anymore

    Edit: fans spin no display
    post edited by SkyIine - 2019/11/30 13:44:13
    #26
    rjohnson11
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/12/01 01:47:39 (permalink)
    Cyber Monday is tomorrow and there should be lots of sales should you need a new video card. 

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    sparetimepc
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    Re: 970 overheats after 5 minutes of idle then shuts down 2019/12/01 04:05:01 (permalink)
    I believe if my card was getting to where i needed to throw it in an oven and maybe or maybe not make it work again i would be using that as the best excuse ever to get a newer/better video card and be done with it. 

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    #28
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