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3090 FTW3 Failure... again.

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jkostovich
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2021/11/28 10:57:15 (permalink)
So from anyone else here what are my options here? I sent in a card for the new world issue (happened in another game, same problem though) and it was a rev 0.1 card. I get sent back another rev 0.1 card. I was weary about this but gave EVGA the benefit of the doubt. 2 weeks later, here we are again, dead card, EXACT same problems. How is this acceptable? There is a KNOWN issue with this board and that's the solution, just send em back another one that's going to die sooner rather than later and repeat the process? Is there anyway to guarantee a rev 1.0 board or is there anyway to downgrade to a 3080 as I see far less issues with that card. This is getting extremely frustrating. I would prefer not to be down every 2 out of 5 weeks because im RMA'ing another 3090.
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7 Replies Related Threads

    EVGATech_MatthewC
    EVGA Tech Support
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    Re: 3090 FTW3 Failure... again. 2021/11/28 14:02:34 (permalink)
    Hello,

    I've replied to the support ticket you sent in. We'll set this right. I apologize for the inconvenience. Please feel free to PM me if you have any specific questions regarding your RMA.
    #2
    ty_ger07
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    Re: 3090 FTW3 Failure... again. 2021/11/28 14:34:06 (permalink)
    Feel free to tell us publicly whatever EVGA wants to discuss in private.

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    #3
    jkostovich
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    Re: 3090 FTW3 Failure... again. 2021/11/29 09:01:24 (permalink)
    EVGATech_MatthewC
    Hello,

    I've replied to the support ticket you sent in. We'll set this right. I apologize for the inconvenience. Please feel free to PM me if you have any specific questions regarding your RMA.



    Hello,
    Unfortunately I cannot PM as my account hasn't met the proper requirements.

    1. When is the turnaround for the email from UPS for the label?

    2. Is this going to be a "refurbished" 1.0 card or a new one, I reallllly do not want to go through a refurb yet again. I put my faith in EVGA 1 time and got burned, I want a new card to replace this as I cannot trust the refurbs at this point.

    Thanks,
    Joseph



    #4
    CraptacularOne
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    Re: 3090 FTW3 Failure... again. 2021/11/29 10:02:45 (permalink)
    jkostovich
    EVGATech_MatthewC
    Hello,

    I've replied to the support ticket you sent in. We'll set this right. I apologize for the inconvenience. Please feel free to PM me if you have any specific questions regarding your RMA.



    Hello,
    Unfortunately I cannot PM as my account hasn't met the proper requirements.

    1. When is the turnaround for the email from UPS for the label?

    2. Is this going to be a "refurbished" 1.0 card or a new one, I reallllly do not want to go through a refurb yet again. I put my faith in EVGA 1 time and got burned, I want a new card to replace this as I cannot trust the refurbs at this point.

    Thanks,
    Joseph





    If your card is 30 days old, it will be a refurbished card. 



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    #5
    transdogmifier
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    Re: 3090 FTW3 Failure... again. 2021/11/29 10:08:31 (permalink)
    wary...WARY...weary is tired.
     
    Regardless, as Craptacular said...30+ days old? Refurbed ...
     
    If they don't have any refurbed in their hands I'm not sure what they'll do....doubt they have any new ones to send in that case either....(I'm not an eVGA employee)
     

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    #6
    jkostovich
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    Re: 3090 FTW3 Failure... again. 2021/11/29 11:54:43 (permalink)
    So its just a cycle of refurbs until I happen to not get a lemon. Fantastic.
    #7
    CraptacularOne
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    Re: 3090 FTW3 Failure... again. 2021/11/29 15:43:22 (permalink)
    jkostovich
    So its just a cycle of refurbs until I happen to not get a lemon. Fantastic.


    It's virtually the same with every other brand as well. There are no brands of cards I'm aware of that replace cards that have been in your possession for over 30 days with new ones, they are all refurbished cards. 

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    #8
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