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3090 FTW + 5950X computer turning off

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Dooms87
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2021/03/09 17:30:04 (permalink)
I recently built a new rig with a 3090 FTW + 5950X so far i love the massive gains over a 7700k and 1080ti !! 
 
When i try to do benchmarks on 3Dmark or play some cyberpunk with a OC on the 3090 my computer just turns off i'm not really sure why this is happening and was hoping i could get some input from the EVGA community.
 
Im using a EVGA SuperNOVA 1000 PS Power Supply i've had for a few years now and im just wondering if running the 7700k at 4.9 and a heavy oc on the 1080ti at all times took a tole on the PSU ? i haven't overclocked the 5950X and the 3090 was able to complete 3dmarks previously with a +400/  90/100 OC now if i try to apply 200/50 my whole computer turns off. Not sure whats going on.



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    arestavo
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    Re: 3090 FTW + 5950X computer turning off 2021/03/09 17:44:28 (permalink)
    Have you updated the motherboard BIOS? If already up to date, have you tried removing the AMD version of XMP and setting voltages/timings of your RAM manually?
     
    I'm not certain that it is the issue, but I'd try that before beating your head against PSU testing.
    #2
    Dooms87
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    Re: 3090 FTW + 5950X computer turning off 2021/03/09 18:00:01 (permalink)
    arestavo
    Have you updated the motherboard BIOS? If already up to date, have you tried removing the AMD version of XMP and setting voltages/timings of your RAM manually?
     
    I'm not certain that it is the issue, but I'd try that before beating your head against PSU testing.


    I have an Asus crosshair Dark Hero on the latest bios and it is using AMD XMP. I've never set ram timing and such my self would you know any resources i could use to figure this out myself?



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    #3
    arestavo
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    Re: 3090 FTW + 5950X computer turning off 2021/03/09 18:21:21 (permalink)
    Dooms87
    arestavo
    Have you updated the motherboard BIOS? If already up to date, have you tried removing the AMD version of XMP and setting voltages/timings of your RAM manually?
     
    I'm not certain that it is the issue, but I'd try that before beating your head against PSU testing.


    I have an Asus crosshair Dark Hero on the latest bios and it is using AMD XMP. I've never set ram timing and such my self would you know any resources i could use to figure this out myself?


    Until someone else chimes in, set BIOS defaults to remove AMD's equivalent to XMP and test. If it doesn't restart the PC, that is likely the issue and someone can help with that (I've no clue for AMD setups). If not, then I'd look at testing the card in a different PC (friend, PC repair shop) or try a different PSU.
     
    Also be sure to test without a GPU OC. When I pushed my VRAM too high on my 3090 FTW3 I could make the PC restart (with a 1600W Titanium PSU).
    #4
    flg2010
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    Re: 3090 FTW + 5950X computer turning off 2021/03/09 18:55:55 (permalink)
     
     
    Dooms87
    arestavo
    Have you updated the motherboard BIOS? If already up to date, have you tried removing the AMD version of XMP and setting voltages/timings of your RAM manually?
     
    I'm not certain that it is the issue, but I'd try that before beating your head against PSU testing.


    I have an Asus crosshair Dark Hero on the latest bios and it is using AMD XMP. I've never set ram timing and such my self would you know any resources i could use to figure this out myself?




     
     
    I had a similar issue.. I am using a ASUS Formula X570.. this fixed my problem:
     
    - Upgrade to the latest BIOS for MB
    - Set to DOCP Standard
    - Set memory to correct speed
    - Set FLCK to 1/2 memory speed
    - Keep everything else on auto
    - Upgrade to latest AMD chipset for your CPU
     
    I still have an occasional issue with Zoom meetings crashing my rig.. but everything else works fine..
     
    Good luck.
     
     
     
     
     

    ---Main Rig Build ---
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    #5
    xMAXxIMUSx
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    Re: 3090 FTW + 5950X computer turning off 2021/03/09 19:46:06 (permalink)
    check you event veiwer
    #6
    schoolofmonkey
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    Re: 3090 FTW + 5950X computer turning off 2021/03/09 20:45:36 (permalink)
    Dooms87
    I recently built a new rig with a 3090 FTW + 5950X so far i love the massive gains over a 7700k and 1080ti !! 
     
    When i try to do benchmarks on 3Dmark or play some cyberpunk with a OC on the 3090 my computer just turns off i'm not really sure why this is happening and was hoping i could get some input from the EVGA community.
     
    Im using a EVGA SuperNOVA 1000 PS Power Supply i've had for a few years now and im just wondering if running the 7700k at 4.9 and a heavy oc on the 1080ti at all times took a tole on the PSU ? i haven't overclocked the 5950X and the 3090 was able to complete 3dmarks previously with a +400/  90/100 OC now if i try to apply 200/50 my whole computer turns off. Not sure whats going on.





    Have you check Event Viewer to see if there's any error codes after the machine reboots/shutdowns.
    It would help pinpoint the problem if the system does capture a problem.
    I had something similar with a 5900x, hard shutdown or reboot for no apparent reason, but there was always a WHEA error usually ID 18.
    Stopped when I went back to a Intel CPU/MB.
     
    Worth a read, see if it's similar to your issues.
    https://community.amd.com...423321/highlight/false
    #7
    xMAXxIMUSx
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    Re: 3090 FTW + 5950X computer turning off 2021/03/09 20:52:39 (permalink)
    whea error check your memory overclocks, make sure the clock and f clock are set right and not over 3800/1900 i was having weird happen with my 4000 g skill b die going of a 1900 fclock so i set it to 3733/1866 and left it the restarts went away ........well till the gpu the bed
    post edited by Sajin - 2021/03/09 21:41:42
    #8
    Sajin
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    Re: 3090 FTW + 5950X computer turning off 2021/03/09 21:31:18 (permalink)
    Card or psu for sure. Gonna have to test with different hardware to find the cause.
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    Carmen813
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    Re: 3090 FTW + 5950X computer turning off 2021/03/10 04:43:54 (permalink)
    Dooms87
    I recently built a new rig with a 3090 FTW + 5950X so far i love the massive gains over a 7700k and 1080ti !! 
     
    When i try to do benchmarks on 3Dmark or play some cyberpunk with a OC on the 3090 my computer just turns off i'm not really sure why this is happening and was hoping i could get some input from the EVGA community.
     
    Im using a EVGA SuperNOVA 1000 PS Power Supply i've had for a few years now and im just wondering if running the 7700k at 4.9 and a heavy oc on the 1080ti at all times took a tole on the PSU ? i haven't overclocked the 5950X and the 3090 was able to complete 3dmarks previously with a +400/  90/100 OC now if i try to apply 200/50 my whole computer turns off. Not sure whats going on.


    Try lowering your power target in x1 to say 70 or 80%. Then run benchmark. If it works, you should know your answer.

    #10
    rjohnson11
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    Re: 3090 FTW + 5950X computer turning off 2021/03/10 05:19:46 (permalink)
    If everything works perfectly without crashing at default frequencies for the CPU/GPU/memory then nothing is wrong with your system. I have a 5950X and a EVGA RTX 3090 FTW Ultra. Nothing wrong here but then again I don't overclock because I don't need to. 
     
    If crashing occurs ONLY during an overclock then you have a system instability. 

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    transdogmifier
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    Re: 3090 FTW + 5950X computer turning off 2021/03/10 05:24:33 (permalink)
    Dooms87
    arestavo
    Have you updated the motherboard BIOS? If already up to date, have you tried removing the AMD version of XMP and setting voltages/timings of your RAM manually?
     
    I'm not certain that it is the issue, but I'd try that before beating your head against PSU testing.


    I have an Asus crosshair Dark Hero on the latest bios and it is using AMD XMP. I've never set ram timing and such my self would you know any resources i could use to figure this out myself?




     
    Btw, they just released a new bios Version 3302 today.
     
    Might want to try it if you think it's a problem...be aware of the dangers and do it at your own risk.
     
    I updated, it seems ok to me...but it's on you if you do it.
     

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    #12
    aka_STEVE_b
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    Re: 3090 FTW + 5950X computer turning off 2021/03/10 05:28:34 (permalink)
    latest BIOS is a must for that 5950x .
    numerous reports of crashing/ restarts from certain board settings in the Bios...
     
    Other than that ,  instant power offs are generally attributed to power issue or thermal shutdown from overheat ( usually from the cpu )  .
    that card & cpu draw alot in spikes... so after the BIOS update , it's then going to be either the card or your psu .

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    #13
    transdogmifier
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    Re: 3090 FTW + 5950X computer turning off 2021/03/10 05:52:53 (permalink)
    aka_STEVE_b
    latest BIOS is a must for that 5950x .
    numerous reports of crashing/ restarts from certain board settings in the Bios...
     
    Other than that ,  instant power offs are generally attributed to power issue or thermal shutdown from overheat ( usually from the cpu )  .
    that card & cpu draw alot in spikes... so after the BIOS update , it's then going to be either the card or your psu .




     
    yeah...I can't boot my machine with the DDR4 4000 unless I tweak voltage...I've got it at 1.4V on the memory....I need to get new memory, but
    I'm loathe to spend another 300-500 dollars on this machine.
     
    Edit: Got my Infinity Fabric to 2000MHz too....so that's nice....
     

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    #14
    Dooms87
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    Re: 3090 FTW + 5950X computer turning off 2021/03/10 13:42:53 (permalink)
    transdogmifier
    Dooms87
    arestavo
    Have you updated the motherboard BIOS? If already up to date, have you tried removing the AMD version of XMP and setting voltages/timings of your RAM manually?
     
    I'm not certain that it is the issue, but I'd try that before beating your head against PSU testing.


    I have an Asus crosshair Dark Hero on the latest bios and it is using AMD XMP. I've never set ram timing and such my self would you know any resources i could use to figure this out myself?




     
    Btw, they just released a new bios Version 3302 today.
     
    Might want to try it if you think it's a problem...be aware of the dangers and do it at your own risk.
     
    I updated, it seems ok to me...but it's on you if you do it.
     


    Where do you see that I'm only seeing the in from January still.



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    Dooms87
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    Re: 3090 FTW + 5950X computer turning off 2021/03/10 18:46:33 (permalink)
    So Update! I updated to the latest Bios and that seemed to help a little. From the looks of it, I cannot have AMD XMP and a GPU OC on its one or the other I'm able to pass 3dmark as long as both of them are not turned on. It's just strange cause i have been able to pass 3dmark prior with the XMP and a GPU OC before now it just crashes. Also when it crashes my graphic score drops 1000-2000 points until I go into bios and turn off xmp.



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    arestavo
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    Re: 3090 FTW + 5950X computer turning off 2021/03/10 21:43:32 (permalink)
    If your AMD XMP equivalent is causing crashes, you'll likely just need to figure out how to manually set the voltage, timings, and RAM speed and it should hopefully work.
     
    Likely a future motherboard BIOS update will add better compatibility for the RAM that you're running - but until then, it's stock or manual settings for your RAM.
    #17
    christobol
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    Re: 3090 FTW + 5950X computer turning off 2021/03/10 23:45:58 (permalink)
    This is a crazy idea... on my 3900x and 3090 I added a Samsung G9 and immediately had problems with the system working.  After about 30 min of it rebooting time after time I finally made it to the desktop.  Running Port Royal I was only getting 4-5k results.  DDU removing drivers, reinstalling all MB drivers never changed my score.  
     
    I bought a new PCI 4 NVME and thought I'd try a clean install with another monitor connected.  Suddenly I was back to 14k scores.  Clearly the G9 did something weird to my system.  Oh and that was with the latest bios that was supposed to be 30xx compatible.  Calling EVGA support their first response was, oh yeah that monitor doesn't work with 30 series cards.  Maybe you have a similar issue.

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    #18
    transdogmifier
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    Re: 3090 FTW + 5950X computer turning off 2021/03/11 03:57:22 (permalink)
    Dooms87
    So Update! I updated to the latest Bios and that seemed to help a little. From the looks of it, I cannot have AMD XMP and a GPU OC on its one or the other I'm able to pass 3dmark as long as both of them are not turned on. It's just strange cause i have been able to pass 3dmark prior with the XMP and a GPU OC before now it just crashes. Also when it crashes my graphic score drops 1000-2000 points until I go into bios and turn off xmp.




     
    I take it you found the BIOS update....good...I hope you get everything sorted soon.
     
    As others have said, figure out how to set things manually.....might help.
     

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    #19
    Dooms87
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    Re: 3090 FTW + 5950X computer turning off 2021/09/18 19:07:13 (permalink)
    sorry to resurrect an old thread how would I be able to find some information on my computer crashing. All i see in event viewer is Kernal power critical error



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    kevinc313
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    Re: 3090 FTW + 5950X computer turning off 2021/09/18 20:02:55 (permalink)
    Have you tried a new PSU yet?  Because that's probably what the issue is if it's just instantly powering off.
    #21
    Dooms87
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    Re: 3090 FTW + 5950X computer turning off 2021/09/18 21:02:05 (permalink)
    kevinc313
    Have you tried a new PSU yet?  Because that's probably what the issue is if it's just instantly powering off.


    i'm using a EVGA SuperNOVA 1000 PS, 80+ PLATINUM it's kind of old at this point you think that isn't enough?



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    #22
    Lordred
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    Re: 3090 FTW + 5950X computer turning off 2021/09/18 21:32:45 (permalink)
    Just checking, we are several months later, you decided to revive your old thread.
     
    Are you still have the same issues?
     
    If so how do you have the system plugged into the wall? Direct? Through a Surge Protector, though a stand-by backup system?

     
    #23
    kevinc313
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    Re: 3090 FTW + 5950X computer turning off 2021/09/18 22:00:44 (permalink)
    Dooms87
    kevinc313
    Have you tried a new PSU yet?  Because that's probably what the issue is if it's just instantly powering off.


    i'm using a EVGA SuperNOVA 1000 PS, 80+ PLATINUM it's kind of old at this point you think that isn't enough?




    It's a 2014 vintage Seasonic platform PSU.  I'm 150% sure it's not cutting it.  The PSU has overly sensitive protection circuitry that is getting tripped by the very spiky power draw of the 3090.  It's likely still good and can be used in another system, but I'd recommend switching to a Superflower Leadex platform or good Corsair PSU, 1000w or bigger.
    #24
    Dooms87
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    Re: 3090 FTW + 5950X computer turning off 2021/09/18 22:23:15 (permalink)
    Lordred
    Just checking, we are several months later, you decided to revive your old thread.
     
    Are you still have the same issues?
     
    If so how do you have the system plugged into the wall? Direct? Through a Surge Protector, though a stand-by backup system?


    Yes sadly i built this computer and got a new job as a essential worker and have just not had any time to do anything with the computer and work has lightened up a little bit so im trying to play games and its crashing again



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    #25
    rmorse27
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    Re: 3090 FTW + 5950X computer turning off 2021/09/19 10:59:27 (permalink)
    try this program whocrashed after crash analyze scroll to bottom it will give you a pretty good idea of what the problem is.

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     http://www.heatware.com/eval.php?id=66896
     
    #26
    kraade
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    Re: 3090 FTW + 5950X computer turning off 2021/09/19 16:14:04 (permalink)
    Dust clog?
    #27
    MoneyManKG
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    • Joined: 2021/11/07 19:57:10
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    Re: 3090 FTW + 5950X computer turning off 2021/11/07 20:50:27 (permalink)
    I was having this same issue with my 3090 & 5950X and i've managed to resolve the issue so far. As a temp fix I had to limit the platform thermal throttle limit (max) to 75 degrees as seen in this video  . After i started the computer and ran MSFS2020 on max setting all was well until about 10 min's into the game my computer crashed. I decided to run to micro center to purchase a new PSU to just eliminate this error out of the equation. I'm thinking about getting into mining crypto so i just purchased a EVGA's 1300W PSU. After installing the PSU i decided to try and knock out every possible variable to keep things simple. I used 3x 6+2 PCI-e cables, one connector on each end (originally i had two cables, one of the cables had dual 8 pin connecters that i plugged into the GPU the other was a 6+2 PCI-e cable).
     
    I have not tried to undo the thermal limit from the video above as everything is working how it should work. The PSU was expensive and it is huge, I had to remove the plate that is used for cable management on the back of the O11D-XL in order to make it fit. It works that's all i care about at this point...
     
    Case - O11D-XL
    Mobo - Asus VIII Hero WiFi
    CPU - AMD 5950X
    GPU - EVGA 3090
    PSU - EVGA SuperNOVA 1300W P+ PSU
     
     Hasn't shutdown and i've been throwing everything at it. Running multiple programs and MSFS2020 on Max settings (sliders all the way to the right & Ultra)

    ASUS VIII Hero WiFi / Ryzen R9 5950X / EVGA RTX 3090 Kingpin / 64 GB DDR4 3600 MHz G. Skill Z Neo / 2TB PCIE 4.0 NVMe SSD / 2TB PICE 3.0 NVMe SSD / 4TB 2.5" SSD / 1300 Watt SuperNOVA P+ PSU / Lian-Li O11 Dynamic XL
    #28
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