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3080s - The Real deal solution to the Bot problem

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jaketeck
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2020/09/23 18:37:25 (permalink)
Gate sales by making 3080 stock initially only available to purchasers with an EVGA account created prior to September 16th, 2020. 
 
Today as an example. 4 PM PST, 3080 FTW3s go up for sale in the store, I'm mashing F5 on two devices, only to get page errors.... 
 
Under my proposed solution the cards go up for purchase, but for the next 24 hours they can only be added to the cart once signed in. If the account was created after 9/16 - Cannot add to cart. If the account was created prior to 9/16, can add 3080s to cart and checkout. After 24 hours any remaining stock is open to all accounts. This would allow everyone (new and old accounts) an opportunity to purchase while providing a mechanism that the vast majority of bots could not overcome. 
 
The people that hold an EVGA account are going to be people passionate enough about the brand to have posted on the forums, or had purchased EVGA in the past and registered their product. I got my EVGA account when I registered for the warranty on an EVGA product. Extrapolate that out, anyone that has registered a product in the past has a good shot at having an account. 
 
At the minimum EVGA should pull their recent sales data on 3080s, and see the breakdown of account age as a percentage of sales. If its mainly accounts made prior to 9/16, then maybe EVGA enthusiasts are the ones flooding the site, and ultimately getting the cards. If the majority of sales are to new accounts it gives credence to the argument that bots are snapping up stock before an human could.    
 
Edit: All other restrictions like 1 per account would still apply.
post edited by jaketeck - 2020/09/25 08:21:55
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23 Replies Related Threads

    markuaw1
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/23 18:40:45 (permalink)
    how about going old school and just taking phone orders 
    #2
    jaketeck
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/23 18:48:32 (permalink)
    1. Resale networks already outsource this type of thing.
    2. How many phone lines does EVGA have?
    3. Cost of labor to process phone sales, and infrastructure costs for new telecom equipment
     
    If they do in house webdev, depending on their existing infrastructure, implementing the logic to check account age wouldn't be a monumental task.
    #3
    Sajin
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/23 18:51:12 (permalink)
    markuaw1
    how about going old school and just taking phone orders 

    +1

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #4
    DarkTAO
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/23 18:54:53 (permalink)
    HELLO, HUMAN UNIT 11111100100 HERE. I WOULD LIKE TO PURCHASE 10(10100)   videos cards.  


    24G-P5-3987-KR10/2/2020 5:12:43 PM PTNo
     
    10G-P5-3897-KR
    9/24/2020 1:35:27 PM PTNo
     
    Intel i9-9900k
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    Gigabyte Z390 Aorus Master
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    #5
    army165
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/23 18:55:27 (permalink)
    Not a bad idea. One edit though. If your account was created prior to 9/16(I think it should be earlier than that, like 9/10) you can buy ONE 3080. OP's post says 3080's. If you need more than one because two PC's, buy one, put old one in other PC and wait it out. No reason anyone needs more than one, especially with SLI eliminated. 

    i9-9900k | AsRock Phantom Gaming 7 | 32GB DDR4 3200mhz Gskill Trident RGB | EVGA GTX1080Ti SC2 Hybrid | Artic Extreme II 360mm | EVGA G3 850w | Samsung 850 EVO 500GB, Crucial MX500 500GB, Crucial MX500 1TB, Intel 660p 1TB | Lian Li O11 Dynamic |
    #6
    R3L3NTL3SS
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/23 18:57:06 (permalink)
    You would likely literally be on the phone on hold for hours trying to order a card on the phone. That simply isn't realistic. Period. As someone who works in another industry, but e commerce driven, phone orders simply take way too much time and resources to be reasonable. Your website can take and process dozens of orders in the period of time it takes to handle one phone order. Unless they have a small army of people to take orders, even just taking a couple hundred orders would be at least an all day thing or more I would imagine.
    #7
    powermix24
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/23 19:22:31 (permalink)
    How about sending them to stores, i would love to find one at my local bestbuy but they had none since launch.

    Intel 9900K 5GHZ|Windows 10 AE|Gigabyte Z390 Pro Wifi|Corsair H150i ELITE CAPELLIX|16GB GSkill RGB DDR4 3200Mz|EVGA RTX 3080 FTW Ultra|EVGA G3 1000 Watt|EVGA DG-87 Case|Alienware 34'' Curved Gaming Monitor: AW3418DW
    #8
    criskoe
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/23 19:48:46 (permalink)
    I got a crazy idea. How about just preorder/back order que? Lol. Like really. I don’t get why they avoid even addressing why this isn’t a option. It’s like they are not even allowed to talk about it. People are so desperate to get a order in that they are buying ANY card. Pre/backorder would secure way more sales to any company willing to do it.
    #9
    Poss273
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/23 21:25:30 (permalink)
    I like the idea that Sony did with PS5. You apply for a pre-order and get an email invite to purchase. That would be nice and lessen the stress of timing it right.
    #10
    stroker425
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/25 06:58:05 (permalink)
    This one gets it
    #11
    Viper97
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/25 10:11:00 (permalink)
    I think if you made it contingent on when you joined EVGA it should be at least a year. Somewhere between the last vid card release and anticipated release of the next gen cards. :)
     


     
    #12
    Jasper8282
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/25 10:31:54 (permalink)
    DarkTAO
    HELLO, HUMAN UNIT 11111100100 HERE. I WOULD LIKE TO PURCHASE 10(10100)   videos cards.  




    This made me laugh.  Thanks.

    Please no phone orders though.  Nothing is worse than hitting F5 over and over except calling a phone number over and over and getting a busy signal.
     
    #13
    eschiver
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/25 11:44:06 (permalink)
    Elite member status was a nice touch.
    #14
    sotti
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/25 12:46:49 (permalink)
    eschiver
    Elite member status was a nice touch.


    97 more posts to go?
     
    I know I can help people, I just need to find 99 more questions that I have answers to. Anybody want to know about how to overclock something? Maybe I can let people know their 650w powersupply should be fine if they aren't using LN2 and shunt mods.
    #15
    inteljoe02
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/25 12:51:41 (permalink)
    How about making more cards?
    #16
    sotti
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/25 12:55:19 (permalink)
    inteljoe02
    How about making more cards?




    I mean that certainly is the long term solution, but the alternative would've been to wait and stock pile card till when? mid oct, late oct? How many do they need? It's not like there was a simple formula to follow.
    #17
    Yesterdays_news
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/25 12:56:58 (permalink)
    A solution could be to have call in orders only lol. It’d take forever of course
    #18
    advancedlamb
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/25 12:57:30 (permalink)
    Release it for those with 10 year old accounts first. Then, release it for those with 5 year old accounts. Then, 2 year old accounts. Then, 6 month old accounts. Then, finally, it is a free for all from then on.

    What if I said that one's entire life had been decided by fate? That every single one of your actions, from the minute to the monumental, stemmed not from your own choices, but had already been decided upon? That life being a journey of limitless possibilities was but an illusion, and no matter how fiercely man struggled, he stood at the mercy of a long-established path? The wealthy shall know their riches. The needy shall starve on the streets. The wicked shall be wicked, the righteous just. The beautiful, the hideous, the strong, the frail, the fortunate, the miserable... and finally, the victors and the defeated. What if I said that all such things had been carved into stone eons ago, allowing for no divergence? If so, sinners have nothing to answer for, nor do saints have any true virtue to their name. What if I said that not a single action is carried out of one's own volition, but had been decided long ago? That we are merely adrift in the current of time? Tell me, would yo
    #19
    Mandalorian1977
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/25 12:59:50 (permalink)
    Scalpers would jam up the phone lines too. 
     
    Imo, make it illegal to re-sell newly released items until 30 days is up! I guess that's not capitalism though...
    #20
    KamioD
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/25 13:01:18 (permalink)
    jaketeck
    Gate sales by making 3080 stock initially only available to purchasers with an EVGA account created prior to September 16th, 2020. 
     



    Here is the problem I see with this solution.  I bought a Gigabyte 2070 super last December.  The card just crapped out on me like 2 weeks ago. 
    Little did I know, Gigabyte apparently has the worst customer service/RMA process in the entire industry.  There are horror stories of people sending in cards and being sent back the same card unfixed or another broken card.  Stories of people sending in cards, and waiting like 3-4 months with no correspondence.  
     
    I started the RMA to Gigabyte and it took them like 3 business days just to give me the RMA # and paperwork.  I've already been without a gaming PC for the past 2 weeks and could be for much longer time.  Hearing all those stories, I am going to follow through on the RMA, but I finally resolved that I am most likely out the $500 I gave to Gigabyte 9 months ago.  Trust me, I'll never buy Gigabyte again.
     
    A couple of days ago... I did some research and EVGA apparently has some of the best customer service/RMA.  So, I decided to look into getting a 2070 Super from EVGA.  None available on the EVGA website. The ones I do find on Amazon or other 3rd party sites are $500.  Why would I spend $500 on a 2070 Super, when I can spend probably $700 on a 3080? 
     
    So, here I am... brand new account, no gaming PC, F5'in like the rest of you guys.  
     
    I don't know if I am for gating new accounts.
    #21
    advancedlamb
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/25 14:01:11 (permalink)
    KamioD
    jaketeck
    Gate sales by making 3080 stock initially only available to purchasers with an EVGA account created prior to September 16th, 2020. 
     



    Here is the problem I see with this solution.  I bought a Gigabyte 2070 super last December.  The card just crapped out on me like 2 weeks ago. 
    Little did I know, Gigabyte apparently has the worst customer service/RMA process in the entire industry.  There are horror stories of people sending in cards and being sent back the same card unfixed or another broken card.  Stories of people sending in cards, and waiting like 3-4 months with no correspondence.  
     
    I started the RMA to Gigabyte and it took them like 3 business days just to give me the RMA # and paperwork.  I've already been without a gaming PC for the past 2 weeks and could be for much longer time.  Hearing all those stories, I am going to follow through on the RMA, but I finally resolved that I am most likely out the $500 I gave to Gigabyte 9 months ago.  Trust me, I'll never buy Gigabyte again.
     
    A couple of days ago... I did some research and EVGA apparently has some of the best customer service/RMA.  So, I decided to look into getting a 2070 Super from EVGA.  None available on the EVGA website. The ones I do find on Amazon or other 3rd party sites are $500.  Why would I spend $500 on a 2070 Super, when I can spend probably $700 on a 3080? 
     
    So, here I am... brand new account, no gaming PC, F5'in like the rest of you guys.  
     
    I don't know if I am for gating new accounts.


    of course you aren't in favor of gating new accounts, you wouldn't be able to benefit from it. at least if they gate account age, botters would be half destroyed.

    What if I said that one's entire life had been decided by fate? That every single one of your actions, from the minute to the monumental, stemmed not from your own choices, but had already been decided upon? That life being a journey of limitless possibilities was but an illusion, and no matter how fiercely man struggled, he stood at the mercy of a long-established path? The wealthy shall know their riches. The needy shall starve on the streets. The wicked shall be wicked, the righteous just. The beautiful, the hideous, the strong, the frail, the fortunate, the miserable... and finally, the victors and the defeated. What if I said that all such things had been carved into stone eons ago, allowing for no divergence? If so, sinners have nothing to answer for, nor do saints have any true virtue to their name. What if I said that not a single action is carried out of one's own volition, but had been decided long ago? That we are merely adrift in the current of time? Tell me, would yo
    #22
    robertdinh
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/25 14:02:29 (permalink)
    inteljoe02
    How about making more cards?


    You know what, this just might work!
    #23
    sotti
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    Re: 3080s - The Real deal solution to the Bot problem 2020/09/25 14:10:52 (permalink)
    I know it doesn't seem like my nforce2/gts8800 purchase doesn't show up.
    #24
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