ThomasAsmussen
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Since mid may ive been experiencing some system lockups, first few i didnt think anything of, but now that its continued to haunt my system for months ive started looking into it. Every few days ill have my pc lock up on me, it can be while its basically idle, or when im gaming, its happened at basically any type of load at his point. My monitors will freeze, sound continues for about 10 seconds and then cuts out, followed by a reboot and everything is back to normal. The time between these crashes vary quite a bit, anywhere from a day to a week or two. Its never happened twice in a day yet, but i guess its possible. Theres not much to see in the event log, but all the minidumps ive gotten from windows say VIDEO TDR FAILURE (116) and i remember there was one that stated somethin with ICQ or something along those lines, sadly didnt write it down at the time. Lately it feels like the crashes are happening more and more, and ive noticed its basically never in demanding games, last two have been in a 2d ren py game, and the second was in terraria this evening, otherwise its mostly just when on the desktop doing browsing and what not. So what have i already tried to do? - Various different drivers (511.79, 512.15, 512.95 and 516.94) currently on 512.15 but spent most time on 511.79. Used DDU in safe mode every time.
- Several clean installs of windows 11 and 10, currently running the latest windows 10 build.
- Updated Bios plus updated drivers for motherboard and the likes
- Removed anything that could possibly be disturbing the gpu(ai suite, icue and the likes)
- Tried switching side monitors from dp to hdmi
- Various windows tweaks(power plan, pcie link state, Physx directed to be gpu only)
- Switched the pcie slot my gpu is in to run at gen3 instead of auto
- Reseated the card, and power cables
- Turned Hardware acceleration off in several programs i use a lot
- Ran memtest on my ram kit with no errors
My pc specs are as follows: - Windows 10 Pro 64bit
- ASUS TUF GAMING Z490-PLUS
- Intel 10700K (Stock speeds)
- G.Skill TridentZ Neo Series DDR4 32GB kit 3600MHz CL16(XMP 1 in Bios)
- 3080Ti running at stock speeds
- Samsung 970 EVO SSD M.2 2280 - 500GB (Boot Drive)
- Samsung 870 EVO 2.5" SSD - 1TB (Games)
- WD Red Plus NAS Hard Drive 4TB (Storage)
- Corsair RM1000i - 1000 Watt 80 PLUS® Gold
Before i got my 3080Ti i had a 1080Ti in the system for about a year with no issue, and the 3080Ti didnt start having issues till a little while after it was installed.
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ty_ger07
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Re: 3080TI Black screen(VIDEO TDR FAILURE)
2022/09/29 18:19:09
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ThomasAsmussen
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Re: 3080TI Black screen(VIDEO TDR FAILURE)
2022/09/30 00:03:57
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ty_ger07
Replace the video card
No chance it could be anything else you dont think?
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EVGATech_DanielM
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Re: 3080TI Black screen(VIDEO TDR FAILURE)
2022/09/30 00:12:48
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TDR is a common Windows issue. Are you using any custom cables / extensions or vert mounting the GPU?
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ThomasAsmussen
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Re: 3080TI Black screen(VIDEO TDR FAILURE)
2022/09/30 00:19:34
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EVGATech_DanielM
TDR is a common Windows issue. Are you using any custom cables / extensions or vert mounting the GPU?
No its sitting directly in my motherboards recommended pci slot(the top "armored" one) running two cables to it from my psu to be safe with the power delivery, both cables are the ones provided with the psu.
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ty_ger07
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Re: 3080TI Black screen(VIDEO TDR FAILURE)
2022/09/30 05:21:40
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ThomasAsmussen
ty_ger07
Replace the video card
No chance it could be anything else you dont think?
It seems you already tried everything else.
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ThomasAsmussen
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Re: 3080TI Black screen(VIDEO TDR FAILURE)
2022/09/30 05:25:08
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This morning i tried swapping out the ram kit for a slightly older 3200mhz cl16 16gb kit, might do nothing in the end but i just wanted to rule ram out before i send it off for the long rma process
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muggeh
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Re: 3080TI Black screen(VIDEO TDR FAILURE)
2022/09/30 05:39:02
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Try removing Geforce Experience. I'm having problems too but this seems to be better, just disabling overlay only made it slightly better. *Knock on wood*
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ThomasAsmussen
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Re: 3080TI Black screen(VIDEO TDR FAILURE)
2022/09/30 05:58:05
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muggeh
Try removing Geforce Experience. I'm having problems too but this seems to be better, just disabling overlay only made it slightly better. *Knock on wood*
Hey thanks for chipping in! I dont run geforce experience at all, but i did see that the latest update from nvidia mentions the VIDEO TDR FAILURE 116 code in the fixed section of their release docs. Its only been on their radar since the 516 branch of drivers but im hoping that will also fix it for us that used earlier drivers
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muggeh
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Re: 3080TI Black screen(VIDEO TDR FAILURE)
2022/09/30 06:10:50
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We'll see, i am on the latest "everything" as far as updates and drivers go and i still had problems. I just got tired of it and finally had the time to start trouble shooting.
But here's to hoping they finally get off their asses :)
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ThomasAsmussen
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Re: 3080TI Black screen(VIDEO TDR FAILURE)
2022/09/30 06:15:20
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Depending on how long youve had these issues, you might get away with fixing it by going down below the 516 branch of drivers.
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muggeh
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Re: 3080TI Black screen(VIDEO TDR FAILURE)
2022/09/30 07:11:45
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Maybe, i don't need GE so just going to test like this until it crashes again.
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ThomasAsmussen
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Re: 3080TI Black screen(VIDEO TDR FAILURE)
2022/09/30 07:32:51
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Do post here whatever happens, if nothing else is good to know what works for different people as this issue is seemingly quite widespread, but almost not documented at all
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ty_ger07
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Re: 3080TI Black screen(VIDEO TDR FAILURE)
2022/09/30 07:43:02
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In my opinion, if you have already tried a new operating system install, drivers, and all the typical stuff, replacing the video card is the most likely solution. The error is that the video card stopped responding. To me, its plausible that the core lost a power good signal (or something along those lines) and blacked out. In other words, a hardware problem.
Eliminate software and firmware problems (within reason) and then replace the video card. ... In my opinion.
Doing crap where you increase the TDR time is just silly. If the video card is blacking out for the default TDR time, it's already far too long.
ASRock Z77 • Intel Core i7 3770K • EVGA GTX 1080 • Samsung 850 Pro • Seasonic PRIME 600W Titanium
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ThomasAsmussen
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Re: 3080TI Black screen(VIDEO TDR FAILURE)
2022/09/30 08:29:35
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ty_ger07
In my opinion, if you have already tried a new operating system install, drivers, and all the typical stuff, replacing the video card is the most likely solution. The error is that the video card stopped responding. To me, its plausible that the core lost a power good signal (or something along those lines) and blacked out. In other words, a hardware problem.
Eliminate software and firmware problems (within reason) and then replace the video card. ... In my opinion.
Doing crap where you increase the TDR time is just silly. If the video card is blacking out for the default TDR time, it's already far too long.
Yeah i dont plan on trying to do work arounds with a expensive card like this, but ive seen several posts, from here and other places where it turned out to be bad ram in the end, figured its worth a shot, especially when i have a spare kit that i can put in. However if i do hit another crash, its straight onto RMA
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lastsamurairick
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Re: 3080TI Black screen(VIDEO TDR FAILURE)
2022/09/30 09:43:55
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I would contact support and explained issue they probably tell yo to RMA it. hope you get it sort it.
Intel 10900k @ 3.7 Stock EVGA Z490 Dark EVGA GEFORCE RTX 3070Ti FTW3 G SKILL TRIDENT Z ROYAL 32GB EVGA 1000G5
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ackland11
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Re: 3080TI Black screen(VIDEO TDR FAILURE)
2022/10/04 07:12:56
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ThomasAsmussen
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Re: 3080TI Black screen(VIDEO TDR FAILURE)
2022/10/04 07:49:18
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Yes, im in the process of figuring out if the problem is gone or if its just waiting to show up again. Its been 5 days now since the last crash, and what i did 5 days ago was to first switch out my 3600mhz cl16 ram to my older 3200mhz cl16 kit, that ran fine for 2 days, no crashes. Then i inserted the 3600mhz sticks again, lowered the speed to 3200 mhz on those as well and it has been stable ever since. About two days ago i updated to the latest nvidia driver as well, as the notes had some stuff about VIDEO TDR FAILURE in browsers being fixed, the driver isnt that great performance wise, but if it helps solve my issue, im more than willing to jump on the new drivers till i find a good stable version in the months to come.
So yeah basically now its just a waiting game, if it crashes ill post here again, if it doesnt ill come back in a week or two and give another update, hopefully able to help others with this issue. Ill consider the issue fixed if i dont experience a crash for the rest of this month, and again if that happens, ill post a update here.
If got any other questions, feel free to ask.
For anyone curious as to why i suspected my ram, i read about it in two other forums, and in a thread on this forum as well, its apparently not all too uncommon for the memory controller thats on your cpu to be a bit weak, it will run rated speeds fine, but anything you do with xmp is considered an overclock, and when you do that you can be unlucky and have a cpu with a less good controller which simply wont go too high on the overclock. Thats my theory on whats happened to me, bad luck in the sillicon lottery. It is obviously also a possibility that the nvidia driver solved things for me, i might try and bump the ramp up to 3600mhz in the future if the system remains stable for the rest of the month.
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Cool GTX
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Re: 3080TI Black screen(VIDEO TDR FAILURE)
2022/10/04 10:40:53
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ThomasAsmussen
For anyone curious as to why i suspected my ram, i read about it in two other forums, and in a thread on this forum as well, its apparently not all too uncommon for the memory controller thats on your cpu to be a bit weak, it will run rated speeds fine, but anything you do with xmp is considered an overclock, and when you do that you can be unlucky and have a cpu with a less good controller which simply wont go too high on the overclock. Thats my theory on whats happened to me, bad luck in the sillicon lottery. It is obviously also a possibility that the nvidia driver solved things for me, i might try and bump the ramp up to 3600mhz in the future if the system remains stable for the rest of the month.
always best to manually set the RAM Voltage in BIOS, to match the sticker value. If you use the MB "auto voltage" for RAM it is usually lower than the MFG recommendation for their OC RAM settings. I've always gotten better stability from setting RAM values in BIOS manually ... XMP should work, but it is a know issue that many times it does not work well
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ThomasAsmussen
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Re: 3080TI Black screen(VIDEO TDR FAILURE)
2022/10/04 11:15:17
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Cool GTX
ThomasAsmussen
For anyone curious as to why i suspected my ram, i read about it in two other forums, and in a thread on this forum as well, its apparently not all too uncommon for the memory controller thats on your cpu to be a bit weak, it will run rated speeds fine, but anything you do with xmp is considered an overclock, and when you do that you can be unlucky and have a cpu with a less good controller which simply wont go too high on the overclock. Thats my theory on whats happened to me, bad luck in the sillicon lottery. It is obviously also a possibility that the nvidia driver solved things for me, i might try and bump the ramp up to 3600mhz in the future if the system remains stable for the rest of the month.
always best to manually set the RAM Voltage in BIOS, to match the sticker value.
If you use the MB "auto voltage" for RAM it is usually lower than the MFG recommendation for their OC RAM settings.
I've always gotten better stability from setting RAM values in BIOS manually ... XMP should work, but it is a know issue that many times it does not work well
I checked all the values and they were correct with the specifications printed on the ram sticks itself, voltage too, was set to 1.35, someone suggested i upped it to 1.4 just to see if it was the cause, but same lockup happened. So yeah its so far so good for the mhz reduction. Thanks for the input though!
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