EVGA

*** 3080 3090 Card Failure Poll ***

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RickJamesBish
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Re: *** 3080 3090 Poll / 169 Failed *** 2021/02/08 05:02:59 (permalink)
This is not a poll to show failures vs good. It is not to suggest there is a huge failure rate. This is a poll to have a central place on this forum to report your failed card and any RMA fails. That is all it is. Do not read into it.
Failed Cards Poll  https://www.easypolls.net/poll.html?p=5fef66fae4b01140b9f9833b

CURRENT RESULTS Morning of 2/08/2021
 
169 Failed cards (includes 31 reported RMA failures but not multiple RMA Failures)
67% of bad cards reported are 3090 (not including multiple RMA Failures)
67% with data for origin came from Taiwan
86% of the 106 cards with data for power delivery, claimed to have used dedicated cables.
1 Good Card.  This is my card and the only one I can confirm, however since only people with bad cards come to the forum you must disregard this 1 good card because I cannot possibly be here.
#91
RickJamesBish
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Re: *** 3080 3090 Card Failure Poll *** 2021/02/12 02:56:12 (permalink)
This is not a poll to show failure vs good.
It is not to suggest there is a huge failure rate. 
This is a poll to have a central place on this forum to report..
  • 3080 or 3090 Failed Card
  • Origin of Card
  • Power Connection Used
  • Multiple RMA Failures
  • Successful RMA
Failed Cards Poll  https://www.easypolls.net/poll.html?p=5fef66fae4b01140b9f9833b
 
CURRENT RESULTS Morning of 2/12/2021
 
178 Failed cards (includes 32 RMA failures but not multiple RMA Failures)
68% of bad cards reported are 3090 (not including RMA Failures)
65% with data for origin came from Taiwan
84% of the 115 cards with data for power delivery, claimed to have used dedicated cables.
54% of cards with data for RMA, but not including multiple RMA, also failed.
[<font] 
My 3090 FTW3 Ultra Black Trim is currently working without issue.
#92
RickJamesBish
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Re: *** 3080 3090 Card Failure Poll *** 2021/02/18 04:27:41 (permalink)
This is not a poll to show failure vs good.
It is not to suggest there is a huge failure rate. 
This is a poll to have a central place on this forum to report..
  • 3080 or 3090 Failed Card
  • Origin of Card
  • Power Connection Used
  • Multiple RMA Failures
  • Successful RMA
Failed Cards Poll  https://www.easypolls.net/poll.html?p=5fef66fae4b01140b9f9833b
 
CURRENT RESULTS Morning of 2/18/2021
 
186 Failed cards (includes 32 RMA failures but not multiple RMA Failures)
68% of bad cards reported are 3090 (not including any RMA Failures)
65% with data for origin came from Taiwan
86% of the 114 cards with data for power delivery, claimed to have used dedicated cables.
54% of cards with data for RMA, but not including multiple RMA, also failed.
[<font] 
My 3090 FTW3 Ultra Black Trim is currently working without issue.
#93
5E39B83C83B8476
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Re: *** 3080 3090 FAILURE POLL *** 2021/02/18 07:37:44 (permalink)
kevinc313
LOL @ anyone thinking a card would fail because of a daisy chained power cable.


the psu would prevent this, yea?
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Kingkero
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Re: *** 3080 3090 FAILURE POLL *** 2021/02/19 09:23:02 (permalink)
My 3080 XC3 Ultra died after 2 weeks earlier this month. Received my RMA yesterday, dead on arrival. My Psu is seasonic prime platinum 850w. Tested both cards in different systems same issue, no display. Using my old 760 now, my system is fine.

Waiting for me 2nd RMA approval now.
#95
20219348762341
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Re: *** 3080 3090 FAILURE POLL *** 2021/02/19 10:22:11 (permalink)
Kingkero
My 3080 XC3 Ultra died after 2 weeks earlier this month. Received my RMA yesterday, dead on arrival. My Psu is seasonic prime platinum 850w. Tested both cards in different systems same issue, no display. Using my old 760 now, my system is fine.

Waiting for me 2nd RMA approval now.

I thought the deaths were more prone in FTW3 cards, but my wife's brother's son had 3090 XC3 since the launch and it died about week ago so it did last it 4-5 moth
 
Good luck
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rangerscott
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Re: *** 3080 3090 FAILURE POLL *** 2021/02/19 14:29:27 (permalink)
My 3090 ftw3 ultra was bad day 1. Still waiting on an rma.

How do you tell where the card came from?
post edited by rangerscott - 2021/02/20 17:45:57

12900k
Z690 Dark
Evga 3090 Hybrid
32gb Trident z5 @ 6000
Corsair RM1000X psu
 
#97
Sleepycat3
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Re: *** 3080 3090 FAILURE POLL *** 2021/02/19 18:37:48 (permalink)
Had my 3080 XC3 Ultra since 24/11/2020. Still running good, been playing FS2020, Cyberpunk 2077, Elite Dangerous in VR with a Reverb G2. It runs hot under load, but no issues yet (touch wood).
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Arrowhead2010
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Re: *** 3080 3090 FAILURE POLL *** 2021/02/20 02:26:27 (permalink)
Another 3090 FTW3 Ultra failed here. First had a black screen in Quake Champions, then two in IL2 VR over the past few weeks. Just tried playing HL Alyx and had two more crashes within 15 minutes and now the card will not post. Seeking RMA.
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Re: *** 3080 3090 FAILURE POLL *** 2021/02/20 07:35:21 (permalink)
Arrowhead2010
Another 3090 FTW3 Ultra failed here. First had a black screen in Quake Champions, then two in IL2 VR over the past few weeks. Just tried playing HL Alyx and had two more crashes within 15 minutes and now the card will not post. Seeking RMA.

How long have you had it
Arrowhead2010
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Re: *** 3080 3090 FAILURE POLL *** 2021/02/20 08:45:35 (permalink)
Since November. But because of work, I only get to play on the weekends. Now I have the week off and the card dies...
aahnhut
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Re: *** 3080 3090 FAILURE POLL *** 2021/02/21 08:18:15 (permalink)
Another 3090 FTW3 Ultra failure here. Well technically two, since this failure is the failure of the card I got by RMA my first 3090 FTW3 Ultra that failed. My first one was a 2012 serial number with the “red lips.” My second one was a 2014 also with the “red lips.” My first one failed after about 1.5-2 months. This second one failed after about a month. My symptoms were the same for both: fans suddenly ramping to 100% (despite temps being fine according to HWInfo), RGB stopping, and screens going black (but the game/computer still technically running as indicated by the audio). Each time I had the crash happen probably about 5 times before the dreaded red light of death appears and the card fully dies. Generally I got a crash about 3 weeks after use, then it would run fine, then 3 weeks later another crash, and in the day leading up to it dying it happened three times in a row before fully killing itself. I will mention I started working with Tech Support as soon as the crashes started happening again, and they are not 100% sure why it happened, but they mentioned that it could be my PSU over-volting my card (not sure if they are indicating that it is the PSU killing the card, or if the fault is fundamentally with the card). I am going to try RMA’ing my PSU (also an EVGA product and also already RMA’d once...) too just to be safe.
post edited by aahnhut - 2021/02/21 08:40:21
liud21
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Re: *** 3080 3090 FAILURE POLL *** 2021/02/21 08:42:51 (permalink)
aahnhut
Another 3090 FTW3 Ultra failure here. Well technically two, since this failure is the failure of the card I got by RMA my first 3090 FTW3 Ultra that failed. My first one was a 2012 serial number with the “red lips.” My second one was a 2014 also with the “red lips.” My first one failed after about 1.5-2 months. This second one failed after about a month. My symptoms were the same for both: fans suddenly ramping to 100% (despite temps being fine according to HWInfo), RGB stopping, and screens going black (but the game/computer still technically running as indicated by the audio). Each time I had the crash happen probably about 5 times before the dreaded red light of death appears and the card fully dies. Generally I got a crash about 3 weeks after use, then it would run fine, then 3 weeks later another crash, and in the day leading up to it dying it happened three times in a row before fully killing itself. I will mention I started working with Tech Support as soon as the crashes started happening again, and they are not 100% sure why it happened, but they mentioned that it could be my PSU over-volting my card (not sure if they are indicating that it is the PSU killing the card, or if the fault is fundamentally with the card). I am going to try RMA’ing my PSU (also an EVGA product and also already RMA’d once...) too just to be safe.

Im willing to bet you my 3070 FE it is not your PSU, no other AIB are having their cards dying as much as EVGAs...
aahnhut
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Re: *** 3080 3090 FAILURE POLL *** 2021/02/21 08:51:22 (permalink)
liud21
aahnhut
Another 3090 FTW3 Ultra failure here. Well technically two, since this failure is the failure of the card I got by RMA my first 3090 FTW3 Ultra that failed. My first one was a 2012 serial number with the “red lips.” My second one was a 2014 also with the “red lips.” My first one failed after about 1.5-2 months. This second one failed after about a month. My symptoms were the same for both: fans suddenly ramping to 100% (despite temps being fine according to HWInfo), RGB stopping, and screens going black (but the game/computer still technically running as indicated by the audio). Each time I had the crash happen probably about 5 times before the dreaded red light of death appears and the card fully dies. Generally I got a crash about 3 weeks after use, then it would run fine, then 3 weeks later another crash, and in the day leading up to it dying it happened three times in a row before fully killing itself. I will mention I started working with Tech Support as soon as the crashes started happening again, and they are not 100% sure why it happened, but they mentioned that it could be my PSU over-volting my card (not sure if they are indicating that it is the PSU killing the card, or if the fault is fundamentally with the card). I am going to try RMA’ing my PSU (also an EVGA product and also already RMA’d once...) too just to be safe.

Im willing to bet you my 3070 FE it is not your PSU, no other AIB are having their cards dying as much as EVGAs...

Haha yeah... I am sure you are right. It is just frustrating to keep having to deal with this and it always happens on a weekend...
Kylearan
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Re: *** 3080 3090 FAILURE POLL *** 2021/02/21 11:36:47 (permalink)
aahnhut
Another 3090 FTW3 Ultra failure here. Well technically two, since this failure is the failure of the card I got by RMA my first 3090 FTW3 Ultra that failed. My first one was a 2012 serial number with the “red lips.” My second one was a 2014 also with the “red lips.” My first one failed after about 1.5-2 months. This second one failed after about a month. My symptoms were the same for both: fans suddenly ramping to 100% (despite temps being fine according to HWInfo), RGB stopping, and screens going black (but the game/computer still technically running as indicated by the audio). Each time I had the crash happen probably about 5 times before the dreaded red light of death appears and the card fully dies. Generally I got a crash about 3 weeks after use, then it would run fine, then 3 weeks later another crash, and in the day leading up to it dying it happened three times in a row before fully killing itself. I will mention I started working with Tech Support as soon as the crashes started happening again, and they are not 100% sure why it happened, but they mentioned that it could be my PSU over-volting my card (not sure if they are indicating that it is the PSU killing the card, or if the fault is fundamentally with the card). I am going to try RMA’ing my PSU (also an EVGA product and also already RMA’d once...) too just to be safe.




It's 200% NOT your PSU overvolting the card.
It's the card messed up voltage regulation / power delivery, which has been discussed here multiple times.
 
If you check the other thread (something about a 7 million dollar problem or something I forgot), that person determined it was the voltage points (on the default V/F curve) higher than 1.050v that were causing black screens, and eventually the card dies.  When he locked the voltage to 1.050v or lower, he never got another crash.  Also HWinfo64 and even GPU-Z will show the 8 pin voltages as well.
aahnhut
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Re: *** 3080 3090 FAILURE POLL *** 2021/02/21 14:23:32 (permalink)
Kylearan
aahnhut
Another 3090 FTW3 Ultra failure here. Well technically two, since this failure is the failure of the card I got by RMA my first 3090 FTW3 Ultra that failed. My first one was a 2012 serial number with the “red lips.” My second one was a 2014 also with the “red lips.” My first one failed after about 1.5-2 months. This second one failed after about a month. My symptoms were the same for both: fans suddenly ramping to 100% (despite temps being fine according to HWInfo), RGB stopping, and screens going black (but the game/computer still technically running as indicated by the audio). Each time I had the crash happen probably about 5 times before the dreaded red light of death appears and the card fully dies. Generally I got a crash about 3 weeks after use, then it would run fine, then 3 weeks later another crash, and in the day leading up to it dying it happened three times in a row before fully killing itself. I will mention I started working with Tech Support as soon as the crashes started happening again, and they are not 100% sure why it happened, but they mentioned that it could be my PSU over-volting my card (not sure if they are indicating that it is the PSU killing the card, or if the fault is fundamentally with the card). I am going to try RMA’ing my PSU (also an EVGA product and also already RMA’d once...) too just to be safe.




It's 200% NOT your PSU overvolting the card.
It's the card messed up voltage regulation / power delivery, which has been discussed here multiple times.
 
If you check the other thread (something about a 7 million dollar problem or something I forgot), that person determined it was the voltage points (on the default V/F curve) higher than 1.050v that were causing black screens, and eventually the card dies.  When he locked the voltage to 1.050v or lower, he never got another crash.  Also HWinfo64 and even GPU-Z will show the 8 pin voltages as well.


Kylearan
aahnhut
Another 3090 FTW3 Ultra failure here. Well technically two, since this failure is the failure of the card I got by RMA my first 3090 FTW3 Ultra that failed. My first one was a 2012 serial number with the “red lips.” My second one was a 2014 also with the “red lips.” My first one failed after about 1.5-2 months. This second one failed after about a month. My symptoms were the same for both: fans suddenly ramping to 100% (despite temps being fine according to HWInfo), RGB stopping, and screens going black (but the game/computer still technically running as indicated by the audio). Each time I had the crash happen probably about 5 times before the dreaded red light of death appears and the card fully dies. Generally I got a crash about 3 weeks after use, then it would run fine, then 3 weeks later another crash, and in the day leading up to it dying it happened three times in a row before fully killing itself. I will mention I started working with Tech Support as soon as the crashes started happening again, and they are not 100% sure why it happened, but they mentioned that it could be my PSU over-volting my card (not sure if they are indicating that it is the PSU killing the card, or if the fault is fundamentally with the card). I am going to try RMA’ing my PSU (also an EVGA product and also already RMA’d once...) too just to be safe.




It's 200% NOT your PSU overvolting the card.
It's the card messed up voltage regulation / power delivery, which has been discussed here multiple times.
 
If you check the other thread (something about a 7 million dollar problem or something I forgot), that person determined it was the voltage points (on the default V/F curve) higher than 1.050v that were causing black screens, and eventually the card dies.  When he locked the voltage to 1.050v or lower, he never got another crash.  Also HWinfo64 and even GPU-Z will show the 8 pin voltages as well.



Thanks for the info. It is something that plagues all the 3090 ftw3’s, as in as soon as I get my next card do I need to make sure I lock in the voltage?
RickJamesBish
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Re: *** 3080 3090 Card Failure Poll *** 2021/02/28 15:40:04 (permalink)
This is not a poll to show failure vs good.
It is not to suggest there is a huge failure rate. 
This is a poll to have a central place on this forum to report..
  • 3080 or 3090 Failed Card
  • Origin of Card
  • Power Connection Used
  • Multiple RMA Failures
  • Successful RMA
Failed Cards Poll  https://www.easypolls.net/poll.html?p=5fef66fae4b01140b9f9833b
 
CURRENT RESULTS EVENING of 2/28/2021
 
213 Failed cards (includes 37 RMA failures but not multiple RMA Failures)
66% of bad cards reported are 3090 (not including any RMA Failures)
66% with data for origin came from Taiwan
87% of the 130 cards with data for power delivery, claimed to have used dedicated cables.
52% of cards with data for RMA, but not including multiple RMA, also failed.
[<font] 
My 3090 FTW3 Ultra Black Trim is currently working without issue.
RickJamesBish
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Re: *** 3080 3090 Card Failure Poll *** 2021/04/11 03:34:15 (permalink)
This is not a poll to show failure vs good.
It is not to suggest there is a huge failure rate. 
This is a poll to have a central place on this forum to report..
  • 3080 or 3090 Failed Card
  • Origin of Card
  • Power Connection Used
  • Multiple RMA Failures
  • Successful RMA
Failed Cards Poll  https://www.easypolls.net/poll.html?p=5fef66fae4b01140b9f9833b
 
CURRENT RESULTS as of 4/10/2021
 
253 Failed cards (includes 43 RMA failures but not multiple RMA Failures)
69% of bad cards reported are 3090 (not including any RMA Failures)
68% with data for origin came from Taiwan
88% of the 150 cards with data for power delivery, claimed to have used dedicated cables.
53% of cards with data for RMA, but not including multiple RMA, also failed.

My 3090 FTW3 Ultra Black Trim is currently working without issue.
SherwinXL7
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Re: *** 3080 3090 FAILURE POLL *** 2021/04/27 12:46:19 (permalink)
What are the factory failure rates?
 
mcarterstoner
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Re: *** 3080 3090 FAILURE POLL *** 2021/04/27 13:15:42 (permalink)
SherwinXL7
What are the factory failure rates?
 

 
With how much these things cost that would be heartbreaking!



IN THE NA QUEUE FOR
12G-P5-3967-KR 6/3/2021 7:22:54 AM PT - PURCHASED
12G-P5-3655-KR 2/25/2021 1:03:13 PM PT
10G-P5-3897-KR 2/20/2021 12:19:20 PM PT
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12G-P5-3657-KR 3/10/2021 9:56:29 AM PT
rangerscott
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Re: *** 3080 3090 FAILURE POLL *** 2021/04/27 13:22:06 (permalink)
1st rma 3090 black trim still running well. Hate to say "hope it last."

12900k
Z690 Dark
Evga 3090 Hybrid
32gb Trident z5 @ 6000
Corsair RM1000X psu
 
HWG90
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Re: *** 3080 3090 FAILURE POLL *** 2021/04/30 11:41:30 (permalink)
3090 FTW3 Ultra failed last night, 2014 serial, black lipped card. 

Loud ker-pap, monitors turned off, single red LED lit up near power connectors. No fan spin, no post, acrid smell of magic smoke escaping its prison.

RMA started on 4/30/2021
RickJamesBish
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Re: *** 3080 3090 FAILURE POLL *** 2021/04/30 11:56:10 (permalink)
HWG90
3090 FTW3 Ultra failed last night, 2014 serial, black lipped card. 

Loud ker-pap, monitors turned off, single red LED lit up near power connectors. No fan spin, no post, acrid smell of magic smoke escaping its prison.

RMA started on 4/30/2021


How long did you have the card?
HWG90
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Re: *** 3080 3090 FAILURE POLL *** 2021/04/30 12:00:07 (permalink)
RickJamesBish
HWG90
3090 FTW3 Ultra failed last night, 2014 serial, black lipped card. 

Loud ker-pap, monitors turned off, single red LED lit up near power connectors. No fan spin, no post, acrid smell of magic smoke escaping its prison.

RMA started on 4/30/2021


How long did you have the card?


Purchased on 12/31/2020, arrived 1/5/2021, died 4/29/2021. 

Almost 5 months, not even. 
RickJamesBish
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Re: *** 3080 3090 FAILURE POLL *** 2021/05/01 05:20:36 (permalink)
HWG90
RickJamesBish
HWG90
3090 FTW3 Ultra failed last night, 2014 serial, black lipped card. 

Loud ker-pap, monitors turned off, single red LED lit up near power connectors. No fan spin, no post, acrid smell of magic smoke escaping its prison.

RMA started on 4/30/2021


How long did you have the card?


Purchased on 12/31/2020, arrived 1/5/2021, died 4/29/2021. 

Almost 5 months, not even. 


That sucks. Same card as you and same purchase date. LOL  I have accepted that it can happen any time. I am good with it as long as they replace it and it does not damage any other part of my system.
TheBrandonAF
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Re: *** 3080 3090 FAILURE POLL *** 2021/05/04 18:55:04 (permalink)
Dead 3090 here.  How long does RMA take?  Taiwan, black lip, purchased Dec 10th.  Hung PC completely with fans on full send.  Bios beeps for VGA, LED for VGA flags.  Doesn't work in other PC's, other GPU's work fine in main.  No pops, no smell.  Just solid back red light furthest led back above PCiE cable.  
lucasfrance
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Re: *** 3080 3090 FAILURE POLL *** 2021/05/06 08:03:55 (permalink)
NEVER EVER WILL I BUY EVGA AGAIN!!! THIS COMPANY IS A COMPLETE MESS!!!
- Not only they deliver HIGH END (and VERY EXPENSIVE) 3090 FTW3 ULTRA boards out of power consumption standard specs due to a very poor and low cost HW design moreover not properly tested...
but !
- Their European Consumer support is a COMPLETE MESS !!! They are even not able to handle the RMA properly and my parcel is stuk at the German entry customs for many days waiting for EVGA Europe paperwork acceptance !!!!
NEVER EVER WILL I BUY EVGA AGAIN!!! 
TheBrandonAF
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Re: *** 3080 3090 FAILURE POLL *** 2021/05/06 09:04:25 (permalink)
lucasfrance
NEVER EVER WILL I BUY EVGA AGAIN!!! THIS COMPANY IS A COMPLETE MESS!!!
- Not only they deliver HIGH END (and VERY EXPENSIVE) 3090 FTW3 ULTRA boards out of power consumption standard specs due to a very poor and low cost HW design moreover not properly tested...
but !
- Their European Consumer support is a COMPLETE MESS !!! They are even not able to handle the RMA properly and my parcel is stuk at the German entry customs for many days waiting for EVGA Europe paperwork acceptance !!!!
NEVER EVER WILL I BUY EVGA AGAIN!!! 




Sorry to hear this.  When I contacted them in the US, they were prompt to answer, empathetic, courteous, and so far have done a very good job in an effort to make this right. I have not received my card yet so there is that piece to be seen through.
 
A couple of things I am not a fan of. 
  • Paying return shipping is not ideal.  To insure it cost me $70.
  • My personal opinion is to put yourself at the top of customer service, they should be overnighting replacement cards. 
I assume this may not make sense financially and I don't pretend to know what margins are. I just feel for the inconvenience this would be better all around for the customer.  
 
I also want to give credit were credit is due. I am f'n tired of seeing EXTREMELY bad customer service and EVERYTHING being blamed on Covid. I watched a massive chinese concert as part of the lunar celebration and not a SINGLE mask.  These excuses for sucking are everywhere and I am personally tired of it. I am a front line worker and haven't missed a single beat period since this entire cluster of crap.  When are these people going to step up and stop making excuses is beyond me and honestly, I am glad I have not felt at all that EVGA (USA) has changed placing blame on Covid and by all rights, they could just like EVERYONE else and we know there is in fact global chip shortages impacting everyone of all industries.    
 
Hopefully the rest this adventure is fine.  Just sharing so others that run into this in the future see other sides.
lucasfrance
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Re: *** 3080 3090 FAILURE POLL *** 2021/05/06 09:15:38 (permalink)
Many thanks for your post.
Agreed ! I paid CHF 120 (about US$120) for an overnight delivery from Switzerland to Germany and the parcel is now waiting there for 9 days at the customs !
EVGA Europe really doesn't care of their customers !
TheBrandonAF
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Re: *** 3080 3090 FAILURE POLL *** 2021/05/06 09:21:52 (permalink)
lucasfrance
Many thanks for your post.
Agreed ! I paid CHF 120 (about US$120) for an overnight delivery from Switzerland to Germany and the parcel is now waiting there for 9 days at the customs !
EVGA Europe really doesn't care of their customers !
heartbreaking to hear and I can completely understand your frustration. Hopefully this brings attention to that group and they make the changes necessary to help the customer. Hopefully evga has done their part and it’s customs who’s at fault with the hold up. 9 days is too long and shipping should be refunded.
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