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Hot!2080Ti FTW3 Ultra Black Screens than pc unresponsive

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lukx
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2021/03/20 11:58:04 (permalink)
I had random problems with my EVGA 2080Ti FTW3 Ultra. Pc hangs , than screens goes to sleep and pc is unresponsive and I need to hit reset. I've put my old EVGA 1080Ti and stable as rock, no problems. I RMA card and today got new one... same behavior even less stable than previous one. But this time I found out than when staring EVGA Precision X1 software it right away locks everything and screens go to sleep and pc unresponsive. I swapped to 1080 started EVGA Precision X1 --- NO PROBLEMO.
I recorder even the video of this whole thing https://youtu.be/RVP_la-43Cc
And here's 1080Ti no problem: https://youtu.be/Q5ODjG5q6oA
So now what ?! Last RMA took two months!!! 
#1

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    Cool GTX
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    Re: 2080Ti FTW3 Ultra Black Screens than pc unresponsive 2021/03/20 12:21:30 (permalink)
    Remove X1 reboot with 1080 .. then DDU drivers .. then test with 2080Ti
     
    Make sure if your monitor has a deep sleep mode .. turn it off
     
    See deeper dive in this thread Comprehensive Windows 10 Black Screen Trouble shooting Guide

    RTX Project EVGA X99 FTWK 2xEVGA2080Ti EVGA1200P2  Nibbler EVGA X99 Classified 3-GPU Water cooled 1600P2 AIO Folding  X99 2x1080Ti FTW3 Hybrid, 1200P
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    #2
    lukx
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    Re: 2080Ti FTW3 Ultra Black Screens than pc unresponsive 2021/03/20 12:37:43 (permalink)
    Cool GTX
    Remove X1 reboot with 1080 .. then DDU drivers .. then test with 2080Ti
     
    Make sure if your monitor has a deep sleep mode .. turn it off
     
    See deeper dive in this thread Comprehensive Windows 10 Black Screen Trouble shooting Guide




    Have you watched my video? It's not only black screen, after starting Precisions mouse freezes and than monitors turn off and pc is unresponsive.
    I don't see any deep sleep option in my Dell U2515H monitors.
    This freezing always happens when starting Precision X1 but it also happens randomly, never know when. Which makes any work impossible.
     
    AGIAN!!!! NO SUCH THING WHEN USING 1080Ti !!!
    #3
    Cool GTX
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    Re: 2080Ti FTW3 Ultra Black Screens than pc unresponsive 2021/03/20 12:50:27 (permalink)
    No I did not watch your video ... I did read your post
     
    Yes ... I am suggesting ...............TESTING ................ with X1 uninstalled .... as you believe it is a possible cause
     
    Because you are having issues with 2080 ... I suggested using the 1080 to run PC till you uninstall X1
     
    DDU would allow a clean install of your Nvidia driver
     
    No idea which Nv drive or X1 ver your running you did not mention it in your post
     
     EVGA FAQ
     
    How Do I Troubleshoot Precision X1 Issues?

    RTX Project EVGA X99 FTWK 2xEVGA2080Ti EVGA1200P2  Nibbler EVGA X99 Classified 3-GPU Water cooled 1600P2 AIO Folding  X99 2x1080Ti FTW3 Hybrid, 1200P
    Thank You for Your Support      I'm a Volunteer Moderator on the EVGA Forums ... Not an EVGA employee

    #4
    lukx
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    Re: 2080Ti FTW3 Ultra Black Screens than pc unresponsive 2021/03/20 13:02:49 (permalink)
    I'm running Studio driver 461.92. I just removed X1 and DDU drivers and then installed 2080 will see how it goes without installing Precision.
    #5
    lukx
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    Re: 2080Ti FTW3 Ultra Black Screens than pc unresponsive 2021/03/21 02:35:03 (permalink)
    Just when I was writing post that freezes still happen I got a freeze :( here's vid: 
     
    https://youtu.be/KMPaCHs6shE
     
    So doing DDU and installing Precision X1 haven't helped and it's for sure faulty GPU as again EVGA 1080Ti works flawlessly !
    #6
    Hoggle
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    Re: 2080Ti FTW3 Ultra Black Screens than pc unresponsive 2021/03/21 02:48:15 (permalink)
    Did the Precision X1 software recommend any firmware update? Also what is the specs of the computer as that can always help.

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    #7
    lukx
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    Re: 2080Ti FTW3 Ultra Black Screens than pc unresponsive 2021/03/21 02:59:13 (permalink)
    I haven't instal Precision yet and card is fresh from RMA (supposably was tested) 
     
    HardwareI have :
     
    AMD Threadripper 3970X
    ASUS ROG ZENITH II EXTREME
    NZXT KRAKEN X72 cooling
    G-SKILL 64GB DDR-3600 (IN 4 STICKS)
    SEASONIC PRIME TX-1000 psu
     
    WINDOWS 10
     
    #8
    lukx
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    Re: 2080Ti FTW3 Ultra Black Screens than pc unresponsive 2021/03/21 03:05:12 (permalink)
    I have installed X1 and it started this time.
    No firmware update possible that I can see anywhere in X1.

    #9
    ATIXIUM
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    Re: 2080Ti FTW3 Ultra Black Screens than pc unresponsive 2021/03/21 14:37:32 (permalink)
    Bro, look at the other forum post for solutions to the same problem, ( I previously had the same problem) 
     
    1. Disable your RGB software that interacts with your videocard like armory crate videocard rgb, preciscion, corsair icue etc.
    2. Separate your connected hardware on different electrical sockets
    3. Reset your windows power plan and update your windows 10 and update your motherboard bios.
    I'm sure one of these solutions will fix it. 
    post edited by ATIXIUM - 2021/03/21 14:53:33
    #10
    lukx
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    Re: 2080Ti FTW3 Ultra Black Screens than pc unresponsive 2021/03/22 04:14:47 (permalink)
    Bro, maybe I should simply use my old 1080Ti instead of 2080Ti ? Those solutions are silly especially if so many people have those problems. over 15 years been using EVGA cards... this one is my last.
    #11
    yoadknux
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    Re: 2080Ti FTW3 Ultra Black Screens than pc unresponsive 2021/03/23 04:35:17 (permalink)
    probably precision issue or bad card
    #12
    DeadlyMercury
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    Re: 2080Ti FTW3 Ultra Black Screens than pc unresponsive 2021/03/23 23:04:16 (permalink)
    It could be corrupted vbios also. Maybe reflashing is the last try, then rma.

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    #13
    davehudson
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    Re: 2080Ti FTW3 Ultra Black Screens than pc unresponsive 2021/03/24 07:28:38 (permalink)
    I have this same exact problem with my 2080 Super. I have DDU'd the drivers rolled them back to different versions but the random black outs (that crash any programs as well) occur. I can make the blackouts happen straight away when I run the  X1 precision software and have  also tried uninstalling this but problem persists.
     
    The only workaround is to go to device manager, right click on your GPU and select uninstall and tick the box to remove drivers. Reboot and the machine and wait until Windows automatically installs a driver. It is an old driver but it works for about 5 days to a week then you have to do the same thing again. 
    I have an RMA but after reading your post don't think a replacement card will help so going to try uninstalling Armoury crate and disable RGP control to see if that helps. Will let you know how that works out.
    EDIT:- After removing Armoury Crate there have been no further blackouts. I went into bios first and disabled the automatic installation of Armoury Crate and then un-installed AC from the computer and everything is fine now. I think the problem lies with AC RGB control was doing the crashing.. 
     
     
    post edited by davehudson - 2021/03/26 00:06:13
    #14
    jijiawei89
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    Re: 2080Ti FTW3 Ultra Black Screens than pc unresponsive 2021/03/28 09:05:40 (permalink)
    davehudson
    I have this same exact problem with my 2080 Super. I have DDU'd the drivers rolled them back to different versions but the random black outs (that crash any programs as well) occur. I can make the blackouts happen straight away when I run the  X1 precision software and have  also tried uninstalling this but problem persists.
     
    The only workaround is to go to device manager, right click on your GPU and select uninstall and tick the box to remove drivers. Reboot and the machine and wait until Windows automatically installs a driver. It is an old driver but it works for about 5 days to a week then you have to do the same thing again. 
    I have an RMA but after reading your post don't think a replacement card will help so going to try uninstalling Armoury crate and disable RGP control to see if that helps. Will let you know how that works out.
    EDIT:- After removing Armoury Crate there have been no further blackouts. I went into bios first and disabled the automatic installation of Armoury Crate and then un-installed AC from the computer and everything is fine now. I think the problem lies with AC RGB control was doing the crashing.. 
     
     


    Tried your solution so far its working good. I will report if the black screen come back again. Thanks!
    #15
    LordAdaxius
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    Re: 2080Ti FTW3 Ultra Black Screens than pc unresponsive 2021/03/30 17:11:15 (permalink)
    I experienced the same problem and the only thing that fixed it was splitting the electrical load onto 2 different surge protectors.  My rig is plugged into one and everything else is plugged into the other.  That fixed the issue.  The crazy thing is I've had the gpu for 18 months, and these issues just started happening about 45 days ago, which coincides with my download of precision x1.  uninstalling precision, rolling back the gpu, and updating the power plan didn't fix the issue, but the final step of splitting the electrical load across 2 surge protectors fixed it.  Hope this helps.
    #16
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