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Hot!2080TI FTW3 Ultra Dead - RMA

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mothandras
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2019/01/09 06:04:50 (permalink)
I bought a used 2080ti FTW3 Ultra off of eBay, and quickly found the card was unstable playing games even at factory overclocks.
 
Seller claimed he was only using the card for CAD, and Learning, not for gaming etc.  He indicated he had no issues.
 
I have sent the card off for RMA, and hope to have the replacement card in the next few weeks.
 
I didn't have any issues with the card until I installed Precision X1 Beta, once it was installed (even without overclocking it) the whole system was unstable.
 
I have read were some people think Precision X1 is killing these cards, to not install it, and when I get the replacement card to not install Precision X1 and just run the card stock.
 
Also other people suggested doing a power supply/motherboard power purge.. turning the system off, unplugging the power supply, and then holding the power button for 10 seconds before swapping the new GPU in the system.
 
Other users indicate doing a fresh install of Windows 10 with fresh drivers is also a good step to make sure previous card(s)/drivers/settings are not conflicting.  Typically I just run DDU and call it a day.
 
Never had these kind of issues with countless other video cards, SLI etc.  I bought the 2080ti FTW3 Ultra to OC it, it is designed for such.
 
Any truth to these claims or opinions?  Is there something I should do when I get the replacement card besides just installing it, and turning the machine on?
 
Thanks,

Martin
#1

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    d.burnette
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/09 06:25:15 (permalink)
    I can only say been running my 2080 Ti FTW3 Ultra for several weeks now with PX1 with no issue.
    But certainly have seen a few reports like yours also.

    Don 
     
     
    EVGA Z390 Dark MB | i9 9900k CPU @ 5.1 GHz | EVGA RTX 2080 Ti FTW3 Ultra | 32 GB G Skill Trident Z 3200 MHz CL14 DDR4 Ram | Corsair H150i Pro Cooler | EVGA T2 Titanium 1000w Power Supply | Samsung 970 Pro 1TB m.2 Nvme | Samsung 970 Evo 1TB m.2 Nvme | Samsung 860 Evo 1TB SATA SSD | EVGA DG 87 Case |
     
     
     
     
     
     
     
     
     
     
    #2
    transdogmifier
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/09 06:31:21 (permalink)
    I've had zero issues with mine for coming up on 2 months.....with PX1....as d.burnette says ...seen a few issues posted, but
    as I like to say..."No product is 100% lemon free"
     
    It happens..
     

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    #3
    drek20
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/09 09:16:22 (permalink)
    No issues with my 2080ti ftw and px1, although I havn’t upgraded to the latest px1, still running 0.3.10. Kinda paranoid about upgrading it tbh I dont really want it flashing my vbios.

    Intel i7-9700k @ 5ghz with NZXT X72 / ASUS Maximus XI Hero  / EVGA RTX 2080 Ti FTW3 ULTRA / G.Skill Trident Z RGB DDR4 2x8GB @ 3200Mhz / Samsung 970 PRO 500GB NVMe M.2 SSD / WD Black 1TB NVMe M.2 SSD / EVGA SuperNOVA G3 850W 80+ GOLD / NZXT Aer 3x 120mm / NZXT Aer 1x140mm / NZXT H700 / ASUS PG279Q 27" 165hz G-Sync 1440p / Steelseries Arctis 7 Wireless / Logitech G Pro Wireless / Ducky One 2 RGB TKL
    #4
    xblackvalorx
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/09 10:46:18 (permalink)
    I'm almost convinced it killed my ftw3.
    #5
    mothandras
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/09 13:19:11 (permalink)
    I am hoping that PX1 is just exposing flaws in already troubled cards.
     
    Really don't want to kill my RMA card with PX1 again.
    #6
    xblackvalorx
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/09 14:26:29 (permalink)
    mothandras
    I am hoping that PX1 is just exposing flaws in already troubled cards.
     
    Really don't want to kill my RMA card with PX1 again.

    See I thought that too but afterburner gave me no issues. Was running 2160 core 8000 mem never had an issue for about a week, reinstalled px1 to try establishing a pattern, two hours later boom space invaders.
    #7
    atfrico
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/09 14:41:15 (permalink)
    And another buy the dust!!
    Don't buy from EBAY, most of the hardware are either faulty, damage or overused.

    Those who abuse power, are nothing but scumbags!
     The challenge of power is how to use it and not abuse it. When you abuse it, it reverses on you and it hurts you.The abuse of power that seems to create the most unhappiness is when a person uses personal power to get ahead without regards to the welfare of others, people are obsessed with it. You can take a nice person and turn them into a slob, into an insane being, craving power, destroying anything that stands in their way.
    #8
    nesbit
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/09 21:34:19 (permalink)
    mothandras
    I am hoping that PX1 is just exposing flaws in already troubled cards.
     
    Really don't want to kill my RMA card with PX1 again.


    I too am awaiting my RMA. I’m curious, if they are sending out refurbished cards after 30 days ownership, does this mean they know what is going wrong with these card or are they shotgunning components and hoping they work? This is especially irritating given that we either pay for EAR or have to pay return shipping. My EAR of overnight will be used up within 6 weeks of ownership when it’s likely a known cause. I have 0 confidence in these cards lasting.
    #9
    jfw06013
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/09 22:47:29 (permalink)
    I bought the card on 07/28/2018.
    I used xp1 and msi at various times and settled on px1 with no issues.
    My card is running at:
    Memory Clock= 1000 (6800 MHz).
    GPU clock 185 (1920 MHz).
    Voltage @ 100%.
    Target Power 124%.
    GPU Temp bounces between 49 C and 62 C.
     
    I tried to push the clock rate to 190 (about 2100 MHz) but the card keep crashing so 185 it is.
    BTW, I'm running [link=mailto:SETI@HOME]SETI@HOME[/link] 24/7.
    I run YOUTUBE at the same time and do get a lot of stuttering (still watchable) but I expected that as [link=mailto:SETI@HOME]SETI@HOME[/link] is set to run 100% GPU and 100% CPU.
    #10
    mothandras
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/10 05:47:46 (permalink)
    @nesbit I will keep this thread updated when I receive my replacement.
     
    I think I will first run it stock, and not install PX1 and try to get a weeks or so use out of it.
     
    If I don't have any issues I will install PX1 and see if it requests to update the Firmware or not.
     
    I see some people are receiving new cards (NIB), others are receiving clearly refurbished units in brown boxes.
     
    Assuming the Refurbished units will already have the updated firmware on them.
    #11
    xblackvalorx
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/10 05:55:44 (permalink)
    mothandras
    @nesbit I will keep this thread updated when I receive my replacement.
     
    I think I will first run it stock, and not install PX1 and try to get a weeks or so use out of it.
     
    If I don't have any issues I will install PX1 and see if it requests to update the Firmware or not.
     
    I see some people are receiving new cards (NIB), others are receiving clearly refurbished units in brown boxes.
     
    Assuming the Refurbished units will already have the updated firmware on them.


    When I spoke with evga to get my rma they said they don't have refurbs yet and all rma cards were new units.
    But I've heard of the Brown box cards too. So, idk if I believe them or if they're actually cheaping out on boxes.
    #12
    xblackvalorx
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/10 10:44:37 (permalink)
    I just got an email stating that my rma will be delayed due to no stock, no eta
    Also, they told me multiple times this wouldn't be an issue as rma stock is kept separately.

    Guess that means they're having more rmas than expected.
    #13
    broli
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/10 11:08:06 (permalink)
    Yea I suspect that as well.  Mine died and I had to RMA and as I was doing researching and scouring the other forums, it's flooded with people reporting dead RTX cards for the same reasons.  It's also not just limited to 2080 Ti, but even 2070 and 2080.  Several people already RMA their cards 3 times and are on their 4th card.
    #14
    xblackvalorx
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/10 11:20:17 (permalink)
    broli
    Yea I suspect that as well.  Mine died and I had to RMA and as I was doing researching and scouring the other forums, it's flooded with people reporting dead RTX cards for the same reasons.  It's also not just limited to 2080 Ti, but even 2070 and 2080.  Several people already RMA their cards 3 times and are on their 4th card.

    This just made me verify with the agent handling my rma that if I were to need additional rmas within 30 days of receiving my new in box card it would be replaced with another new in box card.

    I really can't believe how this launch is going. Been at it 12 years and I've never seen so many dead cards within such a short time.
    I wonder if they're going to end up doing some form of second revision.
    This has to be killing profits for both the AIB partners and Nvidia themselves.
    I have a feeling the next few months in the GPU world are going to be interesting to say the least.
    I feel like the price hike is caused by rma rate.
    #15
    mothandras
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/10 11:57:04 (permalink)
    @xblackvalorx Is your RMA is a 2080ti FTW3 Ultra?  If so, I am going to be in the same boat as you.
     
    How long are we supposed to wait on these?
    #16
    xblackvalorx
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/10 12:02:14 (permalink)
    mothandras
    @xblackvalorx Is your RMA is a 2080ti FTW3 Ultra?  If so, I am going to be in the same boat as you.
     
    How long are we supposed to wait on these?

    Yes, FTW3, and here's a copy of the email.
    "Hello,

     

    I am writing to you about a status update for your recent RMA. As of right now, we do not have any RTX 2080Ti FTW3 Ultra graphics cards available in inventory and we are awaiting to get more soon. Due to this, processing your RMA will be delayed. Unfortunately, we do not have an ETA on when more inventory will be available but as soon as a shipment arrives, we will be processing your RMA. I apologize for any inconvenience and please feel free to reach out to me if you have any questions.

     

    Regards,

    EVGA"


    The language used doesn't inspire hope that it'll be soon.
    #17
    nesbit
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/10 12:20:25 (permalink)
    Same. Delayed. I suspect they can’t get good chips from nvidia. If people have to get 2 or more RMAs this issue is widespread. The worst is no one is saying anything about causes.
    #18
    mothandras
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/10 12:30:03 (permalink)
    @nesbit How long have you been waiting? 
     
    Hopefully you all have spare cards for now. 
     
    Be nice if they sent us new Kingpins instead.
    #19
    nesbit
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/10 13:03:48 (permalink)
    mothandras
    @nesbit How long have you been waiting? 
     
    Hopefully you all have spare chttps://forums.evga.com/m...&fp=1&p=2#ards for now. 
     
    Be nice if they sent us new Kingpins instead.


    I sold my 1080 Ti ftw3 the day before my 2080 ti ftw 3 died. Lol. I’m using onboard but can’t game with it. Started the RMA on the 5th I think so not hideously long yet. I kinda feel sorry for evga because I think nvidia is sending chips they hope are good and counting on RMAs to sort it out costing the customer even more money.
    #20
    mothandras
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/15 05:44:24 (permalink)
    Just got my email indicating that they have zero stock on 2080 TI FTW3 Ultra's and they have no ETA on when to expect anymore.
     
    I inquired about the possibility of upgrading to a higher model, or potentially getting a refund.
    #21
    nesbit
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/15 06:42:34 (permalink)
    mothandras
    Just got my email indicating that they have zero stock on 2080 TI FTW3 Ultra's and they have no ETA on when to expect anymore.
     
    I inquired about the possibility of upgrading to a higher model, or potentially getting a refund.




    Higher model?  As in Kingpin or Titan RTX?  
     
    I even considered a Titan RTX and selling my 2080 Ti later because my system is useless right now.  But I'm not sure the Titan RTX is immune to the failure mode. I  also considered getting a second 2080Ti to use until my RMA comes in, then after sufficient time selling one of them.  This whole thing really pisses me off because neither Nvidia nor EVGA has said what the problem is.  I'm a hardware design engineer for a global company and if we get an RMA we do failure analysis on it.  Surely after months of this Nvidia knows.  They probably knew after the first few cards came back.   Maybe they even have EVGA on a gag order because they don't want to tell customers that every RTX card is unreliable/longevity limited.  Imagine their stock then!  
    #22
    mothandras
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/15 07:02:01 (permalink)
    My pick would be a Kingpin if given the opportunity.. but they are about a month away.. so hopefully these are back in stock and we have our RMAs by then.
     
    I am also tempted to buy another 2080ti but would want it to match the ftw ultra 3 and the only way to buy one is eBay.  Not sure that wouldn't put me back into the same situation.
     
    I think if I had to do it all over again.. I would have just bought two FE 2080tis and called it a day.  The percentage difference between FE and OCed AFBs is ~5%.
     
    I think what ever the production issue was on these chips has been fixed, and now they just need to sort out the defective ones.  Anything new from the factory today should be GTG.
     
    Which is maybe way EVGA doesn't have any stock.. they sent all their defective chips back to Nvidia.. and Nvidia is busy using all their goods chips for FE boards, and their RMAs.
     
     
    #23
    nesbit
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/15 09:43:48 (permalink)
    mothandras
     
    I think what ever the production issue was on these chips has been fixed, and now they just need to sort out the defective ones.  Anything new from the factory today should be GTG.
     
    Which is maybe way EVGA doesn't have any stock.. they sent all their defective chips back to Nvidia.. and Nvidia is busy using all their goods chips for FE boards, and their RMAs.
     




    That would be great and worth a slight delay if that's the case.  Also could be they don't have any in stock because they got more RMAs than expected.    I wonder if our RMAs will be NIB or reworked units.  I thought I read somewhere that RMAs after 30 days of ownership means you get a refurbished one.  
     
    #24
    EZLNH8U
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/15 10:41:34 (permalink)
    I had the same issue, Purchased the card straight from Evga, the card ran well for the 1st couple of hours, into Space invaders started playing on my screen. Hard Lock ups... Received my RMA, and the new card has been good so far, Installed PX1, but I have noticed Afterburner runs much smoother.
     
     
     
    xblackvalorx

    I am hoping that PX1 is just exposing flaws in already troubled cards.
     
    Really don't want to kill my RMA card with PX1 again.

    See I thought that too but afterburner gave me no issues. Was running 2160 core 8000 mem never had an issue for about a week, reinstalled px1 to try establishing a pattern, two hours later boom space invaders.

    xblackvalorx
    mothandras
    I am hoping that PX1 is just exposing flaws in already troubled cards.
     

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    #25
    nesbit
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/15 15:07:13 (permalink)
    I can only imagine px1 would not be able to bypass any limits set in the bios.
    #26
    mothandras
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/16 08:15:19 (permalink)
    I called customer service yesterday, and they offered to ship me a black edition and give me the difference back in EVGA bucks.
     
    Tempting if I wanted to SLI two of them, but ultimately I will just wait for them to get the FTW3 Ultras back in stock.
     
    It seems the 2080tis are becoming more and more in stock on nowinstock.net so hopefully this will be over soon.
    #27
    nesbit
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/16 09:20:14 (permalink)
    mothandras
    I called customer service yesterday, and they offered to ship me a black edition and give me the difference back in EVGA bucks.
     
    Tempting if I wanted to SLI two of them, but ultimately I will just wait for them to get the FTW3 Ultras back in stock.
     
    It seems the 2080tis are becoming more and more in stock on nowinstock.net so hopefully this will be over soon.


    Yeah I’d have no reason not to believe that the black editions they have in stock have potentially iffy chips vs what might come from the factory. I can’t believe they don’t have any idea when the next batch might ship...unless they’ve halted production to figure out the chip problem.
    #28
    xblackvalorx
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/16 11:23:06 (permalink)
    nesbit
    mothandras
    I called customer service yesterday, and they offered to ship me a black edition and give me the difference back in EVGA bucks.
     
    Tempting if I wanted to SLI two of them, but ultimately I will just wait for them to get the FTW3 Ultras back in stock.
     
    It seems the 2080tis are becoming more and more in stock on nowinstock.net so hopefully this will be over soon.


    Yeah I’d have no reason not to believe that the black editions they have in stock have potentially iffy chips vs what might come from the factory. I can’t believe they don’t have any idea when the next batch might ship...unless they’ve halted production to figure out the chip problem.

    I'd really love it if that were the case. Would make the wait 1000% worth it
    #29
    mothandras
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    Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/16 18:26:10 (permalink)
    Looks like they got some in stock, people are getting shipping notifications. Let me know if you get an email confirmation.
    #30
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