EVGA

2080TI FTW3 Ultra Dead - RMA

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nesbit
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/16 18:38:49 (permalink)
mothandras
Looks like they got some in stock, people are getting shipping notifications. Let me know if you get an email confirmation.


Not yet here. Where are you seeing that this is happening?
#31
xblackvalorx
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/16 18:44:13 (permalink)
mothandras
Looks like they got some in stock, people are getting shipping notifications. Let me know if you get an email confirmation.

I didn't get a shipping email but I did call in, they said mine would either be on the last truck out tonight or first one tomorrow, looks like it's tomorrow for me but it's much better than when I spoke with the rep Monday and they said early next week at best
#32
mothandras
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/17 05:34:05 (permalink)
I am going to be pissed if they got a shipment in and decided to sell them for $1,499.99 vs filling outstanding RMA requests first.
#33
Iluv2raceit
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/17 07:02:02 (permalink)
We are very fortunate that EVGA actually honors their factory warranty for their products!  So many horror stories from all of the other graphics card companies.  In fact, EVGA is the ONLY company I know of that honors the factory warranty for successive owners of a product.  These are the main reasons why I prefer to buy EVGA, even if I have to wait a bit longer for their stock to replenish.
#34
mothandras
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/17 10:47:07 (permalink)
Well it appears Evga got a shipment in of new 2080ti FTW3 Ultra's and sold them on their website at full retail before fufilling any RMAs.
 
So either EVGA is the devil, or our RMAs won't be NIB.
 
Either way, I think I am done with EVGA.
#35
nesbit
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/17 10:57:48 (permalink)
mothandras
Well it appears Evga got a shipment in of new 2080ti FTW3 Ultra's and sold them on their website at full retail before fufilling any RMAs.
 
So either EVGA is the devil, or our RMAs won't be NIB.
 
Either way, I think I am done with EVGA.


How do you know this?  Isn't it too early in the day for EVGA shipping times?
#36
mothandras
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/17 11:06:10 (permalink)
I know someone who ordered one and is sitting at pending shipment, should ship in the next hour or so.
#37
mothandras
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/17 11:43:58 (permalink)
I called Customer Service, and they did receive a new shipment and have allotted most if not everyone awaiting an RMA with a new card.
 
They should ship out today or tomorrow, most likely today.
 
You may want to call to make sure your RMA is on their 'list'
#38
xblackvalorx
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/17 12:04:04 (permalink)
nesbit
mothandras
Well it appears Evga got a shipment in of new 2080ti FTW3 Ultra's and sold them on their website at full retail before fufilling any RMAs.
 
So either EVGA is the devil, or our RMAs won't be NIB.
 
Either way, I think I am done with EVGA.


How do you know this?  Isn't it too early in the day for EVGA shipping times?


Yea, I spoke with them the moment they went in stock and was told mine was coming from that stock.
They went live at like 5pm, and it's only noon here in CA.
I wouldn't worry too much, they'll ship either today or tomorrow. Knowing evga likely today.
#39
xblackvalorx
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/17 17:01:06 (permalink)
Update: it hasn't yet shipped, spoke with customer service again. They do have a serial number assigned but cannot say when it will ship. They "don't know why" I was given a shipping date yesterday

I'll be calling back, likely much angrier if it hasn't shipped by this time tomorrow.

For $1500 this is getting ridiculous. It was ridiculous in the first place to find out they didn't have stock set aside for these cases, but I'm not going to be happy if I find out them dragging their feet is costing me another 3 days of having my PC down.
#40
mothandras
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/17 17:19:54 (permalink)
Same.. not sure why purchased cards are shipping faster than RMA cards.. hopefully they start shipping out tomorrow.
#41
xblackvalorx
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/17 17:39:11 (permalink)
mothandras
Same.. not sure why purchased cards are shipping faster than RMA cards.. hopefully they start shipping out tomorrow.


If they can't fulfill what they owe to customers who's money they already have they have no business taking more people's money.
#42
xblackvalorx
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/17 20:53:13 (permalink)
Update on my update: it shipped right at the very end of the day
#43
mothandras
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/18 09:27:10 (permalink)
Mine still hasn't shipped :(
#44
nesbit
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/18 11:28:48 (permalink)
mothandras
Mine still hasn't shipped :(

Hopefully it ships today. Mine shipped yesterday but I was also on the overnight EAR.
#45
mothandras
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/18 11:59:17 (permalink)
Let me know how the replacements work, hopefully they all work 100% with no issues.
#46
nesbit
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/18 14:31:14 (permalink)
mothandras
Let me know how the replacements work, hopefully they all work 100% with no issues.


They are for sale right now.  If you didn't get one call and complain.
#47
mothandras
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/18 14:39:30 (permalink)
I called again and they said they got a pretty big shipment in and were working through all their orders and RMAs. They assured me that they had one assigned to me and said they were working as fast as they could to ship them all. It would be today or Monday.
#48
nesbit
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/18 14:41:38 (permalink)
mothandras
I called again and they said they got a pretty big shipment in and were working through all their orders and RMAs. They assured me that they had one assigned to me and said they were working as fast as they could to ship them all. It would be today or Monday.

How many RMAs did they have!??? RMAs should ship first.
#49
mothandras
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/18 17:43:53 (permalink)
My card just shipped!
#50
xblackvalorx
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/18 19:18:35 (permalink)
mothandras
My card just shipped!

Nice
I just sat down from installing mine
Re did CPU thermal paste too, now my idle seems high but it is quite fresh
Hoping that chills out
Aside from that all is good
#51
tyrielle
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/18 22:09:10 (permalink)
Hey guys when you say RMA who are you actually contacting for a replacement?
 
I bought my Evga rtx 2080 ti from Ebay brand new in November last year and I recently started experiencing the 'artefacts', freezes, and finally it won't even boot to windows anymore. I have no idea what the warranty situation is on this stuff so I have contacted the Ebay seller (even though I am apparently 'out of the return time window') to see if they can sort out a replacement if I send the card back to them. Have I done the right thing?
#52
xblackvalorx
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/18 22:13:54 (permalink)
tyrielle
Hey guys when you say RMA who are you actually contacting for a replacement?
 
I bought my Evga rtx 2080 ti from Ebay brand new in November last year and I recently started experiencing the 'artefacts', freezes, and finally it won't even boot to windows anymore. I have no idea what the warranty situation is on this stuff so I have contacted the Ebay seller (even though I am apparently 'out of the return time window') to see if they can sort out a replacement if I send the card back to them. Have I done the right thing?

EVGA, it's a manufacturer warranty
#53
tyrielle
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/18 22:17:02 (permalink)
Ok thanks.
 
I will contact EVGA about a replacement. How should I go about doing this? I appreciate your help.
#54
xblackvalorx
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/18 22:25:22 (permalink)
tyrielle
Ok thanks.
 
I will contact EVGA about a replacement. How should I go about doing this? I appreciate your help.

Call them, even the 24HR techs can begin an rma for you
#55
tyrielle
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/18 22:48:23 (permalink)
Awesome I'll get into that tomorrow morning. Thanks.
#56
roscos60
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/19 07:55:49 (permalink)
We complain about prices of EVGA graphics card but one thing for sure they honor there product thats why I will allways buy from EVGA.
#57
mothandras
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/23 07:05:54 (permalink)
Everyone's replacement card working correctly?  Have you tried PCX1 Beta?
 
I am receiving mine tomorrow, hoping for the best.
 
Thanks,

Martin
#58
cgarcia0458
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/23 07:16:27 (permalink)
Mine is working beautifully. It doesnt overclock as well as my last one, but the MCU is working well and all fans/leds are perfect. Guess it wasnt a problem with the ASUS boards after all. 
#59
nesbit
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Re: 2080TI FTW3 Ultra Dead - RMA 2019/01/23 12:49:58 (permalink)
cgarcia0458
Mine is working beautifully. It doesnt overclock as well as my last one, but the MCU is working well and all fans/leds are perfect. Guess it wasnt a problem with the ASUS boards after all. 


So far mine is working, but I can only get 1890 MHz without hitting the power limit. This is with power limit, temp limit, and voltage limit all the way up. Normal bios. At windows idle it uses 65w which seems much higher than my first card.
#60
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