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2080 Ti XC ULTRA - Random crashes in several games

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zippitt
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2020/07/06 15:57:02 (permalink)
I'm not sure where to go with this, but my gaming issues are becoming more consistent, I keep getting D3D, buffer, and nvlddmkm errors with different games, the errors tend to be different depending on the game / engine. I can go 4+ hours without errors or I can get a cluster of them within in an hour period.
 
The Unity games tend to lock up but I can still hear audio, Unreal games just freeze with no audio, games using other engines tend to lock the whole system.
 
When the whole PC locks the windows event log show it occurs right after the error...
 
The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video3
21d7(7e5c) 00000000 00000000
The message resource is present but the message was not found in the message table
 
I have used DDU with different driver versions, voltages and temps always seem to be fine right before a crash, nVidia control panel is set to use debug mode. On rare occasions the system will not even turn back on for a few minutes after a complete lock, usually within 5-10 minutes of a hard shut down the PC automatically powers back up.

I have disabled CPU / turbo OC, the on board video is disabled, and I have tried using the other PCI slot, but not of it seems to make a difference.
 
I have run through a few bench tests and the system always seems to be stable, GPU temps yet to exceed 67C on stress test, although on am using the Hybrid cooler. I use the desktop 3D modeling / texturing as well as for work, besides gaming I don't experience any instability, it only seems to happen with the card is pushed outside of idle while gaming.
 
The one big thing that keeps throwing me for a loop is when the whole machine just won't power back on immediately, seems like a power or heat issue somewhere, part of me wants an RMA, but then there is the whole bit of swapping out the Hybrid cooler and I don't even know what constitutes being eligible for an RMA.
 
Ignore build in sig btw, I need to update that.
 
 
 

Case (Antec 1200)
Mother Board ( EVGA X58 SLI )
Bios ( E75877 )
CPU ( 920 ) OC 4.0 GHZ
CPU Cooler ( Noctua NH-U12P SE1366 )
Memory ( CORSAIR DOMINATOR 12GB 8 8 8 24 )
PSU ( Cooler Master Gold 1000W )
GPU ( EVGA 780 TI )
Drivers ( 344.11 )
Operating System ( Windows 7 64)
#1

9 Replies Related Threads

    Sajin
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    Re: 2080 Ti XC ULTRA - Random crashes in several games 2020/07/06 17:35:36 (permalink)
    If all hardware temps checkout... try a different psu. Test your ram/cpu with asus realbench & memtest86. Test the video card in another known good working pc.
    #2
    zippitt
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    Re: 2080 Ti XC ULTRA - Random crashes in several games 2020/07/07 15:51:26 (permalink)
    Sajin
    If all hardware temps checkout... try a different psu. Test your ram/cpu with asus realbench & memtest86. Test the video card in another known good working pc.

     
    I having been piecing parts for a whole new system minus a video card of course, problem seems to be with Covid running amok there is a serious shortage of a lot of upper tier components. I may just wait until the components I am looking for are back in stock, providing my warranty doesn't run out, but it looks like I have about 16 months left still, hopefully it's long enough.

    Case (Antec 1200)
    Mother Board ( EVGA X58 SLI )
    Bios ( E75877 )
    CPU ( 920 ) OC 4.0 GHZ
    CPU Cooler ( Noctua NH-U12P SE1366 )
    Memory ( CORSAIR DOMINATOR 12GB 8 8 8 24 )
    PSU ( Cooler Master Gold 1000W )
    GPU ( EVGA 780 TI )
    Drivers ( 344.11 )
    Operating System ( Windows 7 64)
    #3
    zippitt
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    Re: 2080 Ti XC ULTRA - Random crashes in several games 2020/07/19 13:20:03 (permalink)
    Complete new system with a clean O/S, so far the same problem...dealing with a power supply shipping debacle so still waiting for the new one to come in, but it's down to the power supply and video card as being the culprit.

    Case (Antec 1200)
    Mother Board ( EVGA X58 SLI )
    Bios ( E75877 )
    CPU ( 920 ) OC 4.0 GHZ
    CPU Cooler ( Noctua NH-U12P SE1366 )
    Memory ( CORSAIR DOMINATOR 12GB 8 8 8 24 )
    PSU ( Cooler Master Gold 1000W )
    GPU ( EVGA 780 TI )
    Drivers ( 344.11 )
    Operating System ( Windows 7 64)
    #4
    Sajin
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    Re: 2080 Ti XC ULTRA - Random crashes in several games 2020/07/19 14:14:41 (permalink)
    Ok.
    #5
    zippitt
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    Re: 2080 Ti XC ULTRA - Random crashes in several games 2020/07/25 11:27:47 (permalink)
    Well, everything is new except the video card, but I continue to get the errors below on three games I have tested, albeit the crashes are much more infrequent after replacing the power supply.
     
    I do know for certain the old power supply was dying now, the new build is much more demanding power wise using a 10900K with an m.2 drive on top of all the peripherals and new LEDs, It got to the point that even copying files from the m.2 to another SSD would shutdown the whole machine with event logs stating the kernel crashed to do power loss and it would not boot back for at least 15 minutes.
     
    With the new power supply everything is running great, system feels so smooth and snappy, and stable with the exception of the nvlddmkm errors even without overclocks.
     
    I did run the memtest386 on the new RAM and the ASUS Realbench on the CPU and everything came back clean. I don't want to do RMA the card, I did everything I could think of but I don't see any other possible cause.
     
         The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
         If the event originated on another computer, the display information had to be saved with the event.
         The following information was included with the event:
         \Device\Video3
         Graphics SM Global Exception on (GPC 5, TPC 5, SM 1): Multiple Warp Errors
         The message resource is present but the message was not found in the message table

    Case (Antec 1200)
    Mother Board ( EVGA X58 SLI )
    Bios ( E75877 )
    CPU ( 920 ) OC 4.0 GHZ
    CPU Cooler ( Noctua NH-U12P SE1366 )
    Memory ( CORSAIR DOMINATOR 12GB 8 8 8 24 )
    PSU ( Cooler Master Gold 1000W )
    GPU ( EVGA 780 TI )
    Drivers ( 344.11 )
    Operating System ( Windows 7 64)
    #6
    Sajin
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    Re: 2080 Ti XC ULTRA - Random crashes in several games 2020/07/25 11:30:08 (permalink)
    Time to send it in.
    #7
    zippitt
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    Re: 2080 Ti XC ULTRA - Random crashes in several games 2020/08/17 15:58:31 (permalink)
    Update: EVGA warranty replacement card resolved the issue.

    Case (Antec 1200)
    Mother Board ( EVGA X58 SLI )
    Bios ( E75877 )
    CPU ( 920 ) OC 4.0 GHZ
    CPU Cooler ( Noctua NH-U12P SE1366 )
    Memory ( CORSAIR DOMINATOR 12GB 8 8 8 24 )
    PSU ( Cooler Master Gold 1000W )
    GPU ( EVGA 780 TI )
    Drivers ( 344.11 )
    Operating System ( Windows 7 64)
    #8
    Sajin
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    Re: 2080 Ti XC ULTRA - Random crashes in several games 2020/08/17 16:03:11 (permalink)
    👍
    #9
    TwoEvilOne
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    Re: 2080 Ti XC ULTRA - Random crashes in several games 2020/08/17 17:56:53 (permalink)
    Another win for EVGA warranty program! 

    Register your EVGA product with my affiliate code: LDCH3LNSPA
    Check out my MODS RIGS view my system , and +1  TwoEvilOne's Stormbreaker .  Click here to become an EVGA elite member than an Associate. My 3090 Kingpin 3DMark Port Royal Score: 15,239[/alig
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