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Hot!2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts??

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Fishphoenix
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2020/01/19 08:52:39 (permalink)
Built my first liquid cooled loop recently. No leaks and everything seemed fine. I got the 2080 Super FTW3 w/ Hydro Copper waterblock pre-installed.  I have been using the PC all week to do non-gaming stuff without any issues. I did play Witcher 3 and Jedi Fallen Order for about an hour total on Thursday just to see performance and cooling temps, and they were fine. 
 
Yesterday on Saturday, figured I'd have time to game. I started up Assassin's Creed Origins first. Went into the menu to check the settings in-game and almost immediately both my monitors got covered in artifacts and I had to reboot the PC. After the reboot, I played the game for an hour without any issues. Then I launched Monster Hunter World. I played for about 45 minutes when everything got covered in artifacts again and I had to reboot again. I then downloaded and ran Unigine Superposition and ran that for a while without any issues. I decided to try Monster Hunter again, and again after about 45 minutes everything covered in artifacts and I had to reboot.
 
Both HWMonitor and Precision X are showing great temps. I then turned down the power to 85% in Precision X and played Assassin's Creed again. This time I was able to play for a solid 2-3 hours without any issues before logging off for the night. 
 
A couple other notes that might be useful:
 
* I am using dual monitors (but only 1 to game with). The main one is DisplayPort. My second monitor only had DVI so I had to buy a DVI to HDMI adapter for that one to use with this card. 
* I am using a PCI-e riser cable to mount the card vertically (the card is literally too big to sit horizontally in my Lian-Li O11 Dynamic case). I have ordered a new cable to test in case that is what's causing the issues. 
 
I have not overclocked the card at all. Any thoughts here or should I just go ahead and start the RMA process (assuming the new cable doesn't work)?
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    AHowes
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/01/19 10:26:57 (permalink)
    Wait to test that new riser cable first.

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    GTXJackBauer
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/01/19 10:56:16 (permalink)
    What were the temps before and after you changed the power target?

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    Cool GTX
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/01/19 11:10:45 (permalink)
    What PSU & is it new
     
    Using two separate power cables to the GPU ? - not one PCIe cable with the jumper to the second port on the card
     
    Remove the OC from the CPU & RAM ... does it do the same ?
     
    Look forward to your update after the new riser cable is tested ..... try to avoid any tight corners/ bends - I like to use a sharpie to make a nice radius

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    Fishphoenix
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/01/19 11:28:29 (permalink)
    GTXJackBauer
    What were the temps before and after you changed the power target?




    Around 54 C under load before reducing power target. Around 50 C under load after. 
     
    Cool GTX
    What PSU & is it new
     
    Using two separate power cables to the GPU ? - not one PCIe cable with the jumper to the second port on the card
     
    Remove the OC from the CPU & RAM ... does it do the same ?
     
    Look forward to your update after the new riser cable is tested ..... try to avoid any tight corners/ bends - I like to use a sharpie to make a nice radius




    Corsair RM850x and yes it's new. I believe it's using the jumper method. One end is connected to the PSU and the other end splits off into "2 branches" if that makes sense. Here's a picture: 
     
    CPU and RAM aren't overclocked. Haven't overclocked anything in the system yet. Since it's FTW3 the card itself should have some type of factory OC on it. 
    post edited by Fishphoenix - 2020/01/19 12:08:42
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    Sajin
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/01/19 11:51:23 (permalink)
    AHowes
    Wait to test that new riser cable first.

    +1

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    GTXJackBauer
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/01/19 14:53:16 (permalink)
    That cable branching into two is still a single cable.  Try using two separate cables to power the GPU and go from there.

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    AHowes
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/01/19 16:00:38 (permalink)
    GTXJackBauer
    That cable branching into two is still a single cable.  Try using two separate cables to power the GPU and go from there.


    That is a good point! Always 2 separate cables!

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    pozzallo
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/01/19 16:13:01 (permalink)
    I have two evga rtx 2080 super FTW3 hydro copper and i have been running the cards for about two weeks with no problems with a +970 for mem and + 80 for the core with the sliders voltage ,power, gpu temp maxed out in precision x1 when gaming for hours my temps are top card is 36 degree and the bottom card 37 degree but not on riser cable and I have pci express power cable to cards with no jumper all separate from my  power supply.

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    ty_ger07
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/01/19 18:34:58 (permalink)
    pozzallo
    I have two evga rtx 2080 super FTW3 hydro copper and i have been running the cards for about two weeks with no problems with a +970 for mem and + 80 for the core with the sliders voltage ,power, gpu temp maxed out in precision x1 when gaming for hours my temps are top card is 36 degree and the bottom card 37 degree but not on riser cable and I have pci express power cable to cards with no jumper all separate from my  power supply.

    So interesting.
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    Fishphoenix
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/01/22 19:31:18 (permalink)
    No luck. Tried a different PCIe riser cable, and per suggestions used 2 different power cables from the GPU to the PSU. 
     
    Ran Monster Hunter World, was fine for half an hour then I realized I had set Precision X to 85% power the other day. Set it back to 100% and got artifacts within 10 minutes. 
     
    Looks like I'm going the RMA route. 
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    Sajin
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/01/23 03:10:53 (permalink)


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    Fishphoenix
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/01/23 19:59:49 (permalink)
    EVGA support suggested to first check my 12v rail voltage in the BIOS. The support tech mentioned that the 20 series is very sensitive to any fluctuations. I see it fluctuating between 12.168 and 12.240 every now and then. Shouldn't this small of a fluctuation not be an issue? I have a pretty decent PSU (Corsair RM850x), and I can't find any info on whether this small of a fluctuation is normal in it or not. I've also seen lots of posts online mentioning that voltage fluctuations could cause crashes / system shutdowns, but artifacting is typically still tied to the GPU itself. 
     
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    Sajin
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/01/23 22:31:22 (permalink)
    Fishphoenix
    EVGA support suggested to first check my 12v rail voltage in the BIOS. The support tech mentioned that the 20 series is very sensitive to any fluctuations. I see it fluctuating between 12.168 and 12.240 every now and then. Shouldn't this small of a fluctuation not be an issue? I have a pretty decent PSU (Corsair RM850x), and I can't find any info on whether this small of a fluctuation is normal in it or not. I've also seen lots of posts online mentioning that voltage fluctuations could cause crashes / system shutdowns, but artifacting is typically still tied to the GPU itself. 
     


    This is what evga has to say about the fluctuating... https://www.evga.com/support/faq/FAQdetails.aspx?faqid=59025

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    Fishphoenix
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/01/30 19:28:45 (permalink)
    Replaced the PSU and the new one is steady at 12.168. 
     
    Managed about 45 minutes of MHW before artifacts again. Submitted another ticket. 
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    spit051261
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/01/31 03:39:56 (permalink)
    Good luck
    post edited by spit051261 - 2020/01/31 03:42:04

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    Sajin
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/01/31 12:35:18 (permalink)
    Fishphoenix
    Replaced the PSU and the new one is steady at 12.168. 
     
    Managed about 45 minutes of MHW before artifacts again. Submitted another ticket. 


    Let us know how it goes.

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    Fishphoenix
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/02/07 07:55:49 (permalink)
    RMA approved a few days ago. Hopefully the replacement doesn't have issues. Will update in a few weeks. 
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    Cool GTX
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/02/07 09:13:12 (permalink)
    Thanks for the update

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    Sajin
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/02/07 12:25:21 (permalink)
    Fishphoenix
    RMA approved a few days ago. Hopefully the replacement doesn't have issues. Will update in a few weeks. 




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    Fishphoenix
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/02/27 19:05:01 (permalink)
    Replacement arrived yesterday.
     
    It's leaking. Not my fittings either. Leaking from somewhere there shouldn't even be water. Going to call them tomorrow. This is getting ridiculous. 

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    Sajin
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/02/27 19:05:24 (permalink)


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    GTXJackBauer
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/02/27 19:21:28 (permalink)
    That's a bummer.  I'm sure they'll take care of you with an RMA.

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    Fishphoenix
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/02/28 09:28:44 (permalink)
    New RMA approved. They will pay for shipping this time as well. Just need to wait for the shipping label to be emailed to me. 
     
    My adventures as a dirty console peasant continue for a few more weeks 
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    YoltsBp
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/03/07 14:07:01 (permalink)
    Curios to know if u got a good one. Evga hasnt responded to my rma request so i went and ordered another in the mean time it should be here today. Did your 3rd block work? I hope my 2nd one works if not both go back and im going with ek which would be a bummer because ive stayed evga for 10 years now and ive never bought anything else because theyve done well by me.
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    XrayMan
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/03/07 14:36:06 (permalink)
     
    Keep us posted.

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    YoltsBp
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/03/07 14:41:36 (permalink)
    Ill surely update tonight if a new block fixes my issue its insane to think qa let a block go that clearly has a gap you can stick a quarter through.
    #27
    chrisdglong
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/03/07 20:57:32 (permalink)
    Fishphoenix
    Replacement arrived yesterday.
     
    It's leaking. Not my fittings either. Leaking from somewhere there shouldn't even be water. Going to call them tomorrow. This is getting ridiculous. 
     


    Yeah, I'd be pretty upset at this situation. I've never received a bad RMA product. They usually work like new, as they are supposed to. I have seen a couple of these threads pop up here lately though... Kind of makes me wonder...
    #28
    mikejunior1977
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/03/08 00:08:00 (permalink)
    Thanks for sharing Fish. I am thinking about jumping into building my first liquid cooling loop as well. 
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    Fishphoenix
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    Re: 2080 Super FTW3 w/ Hydro Copper pre-installed - Artifacts?? 2020/03/10 16:04:18 (permalink)
    Haven't received the replacement yet; still waiting. It was supposed to ship today per talking with them yesterday, but after talking with them today was told that "water-cooled can take a few extra days to process, should ship on Thursday." Which means another weekend gone. 
     

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