tracking issue??

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toyking22
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2016/10/07 13:53:31 (permalink)
i got a evga torq x10 carbon and its been having some tracking issues lately.. have to really move the mouse around to get it to go where i want it to go,, its been getting more and more consistent lately.. ive went back to my older mouse and it doesnt have any issues what so ever besides a bad left clicker, why i got the evga one lol

Cpu= I7-4790k 4.9Ghz
Cpu cooler= Nzxt Kraken x61
GPU= Evga 980 Ti's (2way sli) 1450mhz all day
Motherboard= Asus Maximums Vii Hero Z97
Ram= G.Skill TridentX Series 16GB (two 8 gig)
Ssd/Hdd Samsung 850 pro 512 gig /Seagate 1T drive
Monitor= ASUS PB287Q Black 28" 4K
Power Supply= EVGA SuperNOVA 1200 P2
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    EVGATech_MDecker
    EVGA Tech Support
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    Re: tracking issue?? 2016/10/07 21:08:50 (permalink)
    toyking22have to really move the mouse around to get it to go where i want it to go,, its been getting more and more consistent lately.

     
    Hello,
     
    I am sorry to hear that. Have you used compressed air to clean out the sensor area? Have you tested different surface types with the mouse to see if it fixes the issue?
     
    Please let us know.

    (つ◕౪◕)つ━☆ﾟ.*･｡ﾟX99Micro2 | 5960X | TitanX  ｡ﾟ･*.☆ﾟ
    #2
    SethH
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    Re: tracking issue?? 2016/10/08 21:48:56 (permalink)
    Maybe an issue with too low DPI?

    September 2016 Build Specs:
    OS: Win7 Pro 64-bit
    CPU: i7-6950X @ 4.4Ghz - 1.32V
    Mobo: EVGA X99 FTW K
    RAM: G.Skill TridentZ 3200Mhz C14 Memory (F4-3200C14Q-32GTZ)
    Graphics: EVGA GTX 1080 FTW
    CPU Cooler: Swiftech H320 X2 Prestige
    PSU: EVGA SuperNOVA 1200P2
    Case: EVGA DG-87
    Fans: 3x Corsair ML120 Pro Blue, 3x Corsair ML140 Pro Blue
    SSD/HDD: Samsung 850 Evo 500GB, Sandisk 240GB, 1TB 7200RPM 3.5" HDD (generic Seagate), WD Black 5TB
    Monitor: ASUS PG279Q - 1440p, 144Hz, G-sync
    Keyboard: G.Skill RIPJAWS KM780 RGB (Cherry MX blues)
    Mouse: EVGA TORQ X10 Carbon
    #3
    toyking22
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    Re: tracking issue?? 2016/10/09 18:56:45 (permalink)
    i cleaned it out best i could with out taking it apart besides the clickers, seems to be doing better, changed the mouse pad too. still has some small hick ups but its a lot better then it was.

    Cpu= I7-4790k 4.9Ghz
    Cpu cooler= Nzxt Kraken x61
    GPU= Evga 980 Ti's (2way sli) 1450mhz all day
    Motherboard= Asus Maximums Vii Hero Z97
    Ram= G.Skill TridentX Series 16GB (two 8 gig)
    Ssd/Hdd Samsung 850 pro 512 gig /Seagate 1T drive
    Monitor= ASUS PB287Q Black 28" 4K
    Power Supply= EVGA SuperNOVA 1200 P2
    #4
    XrayMan
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    Re: tracking issue?? 2016/10/09 19:56:18 (permalink)
    toyking22
    i cleaned it out best i could with out taking it apart besides the clickers, seems to be doing better, changed the mouse pad too. still has some small hick ups but its a lot better then it was.




    If your still not 100% satisfied, then you should contact Evga about the issue. 

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    SethH
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    Re: tracking issue?? 2016/10/10 15:09:27 (permalink)
    XrayMan
    toyking22
    i cleaned it out best i could with out taking it apart besides the clickers, seems to be doing better, changed the mouse pad too. still has some small hick ups but its a lot better then it was.




    If your still not 100% satisfied, then you should contact Evga about the issue. 




     You should be able to RMA it. Have you downloaded the Unleash software for the mouse and/or made sure the drivers were up to date? There are also settings in there for the polling rate of the mouse along with DPI.

    September 2016 Build Specs:
    OS: Win7 Pro 64-bit
    CPU: i7-6950X @ 4.4Ghz - 1.32V
    Mobo: EVGA X99 FTW K
    RAM: G.Skill TridentZ 3200Mhz C14 Memory (F4-3200C14Q-32GTZ)
    Graphics: EVGA GTX 1080 FTW
    CPU Cooler: Swiftech H320 X2 Prestige
    PSU: EVGA SuperNOVA 1200P2
    Case: EVGA DG-87
    Fans: 3x Corsair ML120 Pro Blue, 3x Corsair ML140 Pro Blue
    SSD/HDD: Samsung 850 Evo 500GB, Sandisk 240GB, 1TB 7200RPM 3.5" HDD (generic Seagate), WD Black 5TB
    Monitor: ASUS PG279Q - 1440p, 144Hz, G-sync
    Keyboard: G.Skill RIPJAWS KM780 RGB (Cherry MX blues)
    Mouse: EVGA TORQ X10 Carbon
    #6
    toyking22
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    Re: tracking issue?? 2016/10/11 08:10:48 (permalink)
    SethH
    XrayMan
    toyking22
    i cleaned it out best i could with out taking it apart besides the clickers, seems to be doing better, changed the mouse pad too. still has some small hick ups but its a lot better then it was.




    If your still not 100% satisfied, then you should contact Evga about the issue. 




     You should be able to RMA it. Have you downloaded the Unleash software for the mouse and/or made sure the drivers were up to date? There are also settings in there for the polling rate of the mouse along with DPI.


    i downloaded the software the day i got the mouse lol and yes i updated the software and mouse. its only done it 2 times since i cleaned it so i am assuming it was a hair or something

    Cpu= I7-4790k 4.9Ghz
    Cpu cooler= Nzxt Kraken x61
    GPU= Evga 980 Ti's (2way sli) 1450mhz all day
    Motherboard= Asus Maximums Vii Hero Z97
    Ram= G.Skill TridentX Series 16GB (two 8 gig)
    Ssd/Hdd Samsung 850 pro 512 gig /Seagate 1T drive
    Monitor= ASUS PB287Q Black 28" 4K
    Power Supply= EVGA SuperNOVA 1200 P2
    #7
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