E758: Where is system temp sensor located?

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zoltanthegypsy
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2011/02/26 07:52:42 (permalink)
My 758 replacement board showed up Thursday in good shape.  It's a 1.1.  Whew.  It had two problems out of the box:  I couldn't run my RAM at rated speed (Memtest would hang or reboot after a couple of passes) and the system temp reported in BIOS and eLeet is way out of whack (100C +- 10C).
 
After wrestling with this for a two days and spending a long time on the phone with my friends in support, I discovered that the RAM issue was caused by the BIOS version.  The sticker on the eeprom socket says SZ2W (IIRC, I can't crawl under the desk just now - maybe it's 2U) which I don't even see in the list.  What was actually installed was 74.  So much for  "replacement boards are shipped with the latest BIOS".  I downgraded to my favorite - SZ2Z - and RAM is running stable at 1600.
 
That leaves the system temp thing.  My old board ran in the 30s.  As it should.  Support doesn't see this insane temp as a problem.  To my mind, it's either the temp sensor or something is really messed up with the thermal management, like a missing pad or blob of TIM.
 
Can anyone tell me where the system temp is measured?  If it's part of the chipset (south bridge maybe?) then this board is sick enough to go back.  If it's a discrete sensor that really measures case ambient, then I can (probably) live with it.
 
It's an A1 board so I guess it's EVGA's problem long term, but I sure would like to know what's going on.
 
Thanks,
Z.

 
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    z3r0t0l0rence
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    Re:E758: Where is system temp sensor located? 2011/02/26 08:30:25 (permalink)
    Try pulling the mobo and reTIMing NB and SB to see if that fixes it.  That would be my only suggestion atm!

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    Davabled
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    Re:E758: Where is system temp sensor located? 2011/02/26 12:38:49 (permalink)
    I agree that 100*C indicates something wrong, and I'm surprised support didn't agree with you.
     
    Re-applying the TIM probably won't help with the system temp since the system temp is not monitoring a specific chip or heatsink, but trying to sample the ambient air beneath your video cards.
     
    Here is a picture I made showing the system temp sensor location on my board, it should be located in a similar position on your board, between the PCI Express slots.
     

     
    The sensor may be standing slightly above the board on very short legs.
     
    If you can test it outside of the case and blow some air on it and see how the temps change (or not as the case may be), that should give you the leverage you need with support.
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    zoltanthegypsy
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    Re:E758: Where is system temp sensor located? 2011/02/26 13:11:28 (permalink)
    Thanks friend,  that's very helpful.
     
    As long as it's an independent ambient temp sensor and not internal to another chip, I'll probably just live with it.   That's not my normal way of doing things, but see below.
     
    Support didn't quite say they/he didn't agree with me.  It was more like, "looking at your RMA history, I'm not sure we should throw another board at you".  More on that history here:
     
    My 758 died yesterday.
     
    I didn't have the strength to argue.  I'll take a look at the sensor in case there's some obvious physical issue.  If it's a leaded component (through board) I'll ask support how they would feel if I replaced it myself.   Actually get my tech to replace it.  Her skills with the solder sucker are much better than mine.
     
    Now that I think about it, are these things "smart"?  That is, are they internally calibrated, maybe for C and F?  100 _F_ translates almost exactly to what I would  expect in degrees C: 38.  Hmmm, interesting.  Some BIOS setting maybe?  F part instead of C part installed?  Sunspots???  The reported temps are in C, but maybe there's a setting somewhere out of whack.
     
    Thanks again, your pic is exactly what I was looking for.
     
    Z.
    post edited by zoltanthegypsy - 2011/02/26 13:13:34

     
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    Davabled
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    Re:E758: Where is system temp sensor located? 2011/02/26 13:41:51 (permalink)
    You're welcome, glad to be of some help.
     
    I'm pretty sure any celsius/fahrenheit conversions are done elsewhere, the sensor basically alters it's resistance based on temperature. Another chip (for example the Fintek chip which also handles smart fan and other duties) does the conversions to a numerical value, then it's up to the BIOS/software to display it in celsius/fahrenheit.
     
    Referring back to my picture above, the Fintek chip is the large rectangular chip to the far left of the sensor above the two left-most PCI Express slots.
     
    I'd lean more towards suspecting a faulty sensor than being stuck sending Fahrenheit instead of Celsius.
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    Mac_vista64
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    Re:E758: Where is system temp sensor located? 2011/02/26 14:15:15 (permalink)
    I would assume its a binary value base2 or base16 even.
    One of the better items I found in trying to understand "The Truth About Temperatures & TjMax" among others.
    If your fans use a smart rpm or there is a place in BIOS to set max temps that would be critical.

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    zoltanthegypsy
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    Re:E758: Where is system temp sensor located? 2011/02/26 14:22:48 (permalink)
    I haven't read through "The Truth..." yet but now I have to ask, is the system temp informational only?
     
    Is there a monitor feature somewhere that might shut down the system (suddenly!) based on an (incorrect)  high reported system temp?
     
    Z.

     
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    Davabled
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    Re:E758: Where is system temp sensor located? 2011/02/26 14:28:37 (permalink)
    There is no default setting that will shutdown your system based on that system temp sensor, but you could setup something like that with various software packages, like Everest for example.
     
    So no need to worry about the faulty sensor forcing your system to shut down.
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