zzcool

i didn't want that favour if they just told me that i wouldn't get a new one i would never send it back i clearly said to them before i sent it that i do not want it back if they told me that i would get it back then ok i would try to get it up myself or have someone do it for me theres plenty of services who can do that without a problem

You really may have O.C.D.....I'm serious. I'm not insulting you by saying that. You are exhibiting signs of it clear as day. If you are obsessed to the point of not wanting the card back because the thought of someone else stressing it makes it not new to you anymore. You need help.
 
All cards are stressed before they are sold to make sure they function. So in your eyes that must mean all cards are "violated" before they are even sold? It's an inanimate object, it can't be violated. Stressing the card simply means running the GPU at 100% load for a few minutes, nothing more.

Hell, if I had to RMA my 480 I'd be happy they stress-tested it again just to make sure it worked properly.  They're the company that manufactured the part, I figure if anybody is going to be able to determine if something is wrong with the card it'd be them.
 
And it's improper to expect a brand new card when you've damaged the card you bought and are sending it back to be fixed.  It's not like you bought a brand new card and it was DOA and you sent it back to exchange it for another working one - you broke the screw on this card and they fixed the broken screw.  Why should they have to eat the cost of a brand new 480 because of damage you caused to the card?
 
You do realize that even a brand new-in-box card has been plugged in and run in a tester and in a computer before it gets packaged and shipped to you, right?  It's impossible to purchase a computer component that's never been installed and powered-up before - that's called Quality Assurance.

zzcool

so your telling me that it's weird to expect a brand new card when you pay 700$ for it?

if they told me what would happen when they knew the problems i wouldn't be having this problem now

you buy new as you want new right would you want anyone touching what you just bought brand new i don't even want to buy a used physics card as i know it has been used

i want everything brand new untouched i bet im not the only one

and it's not only the stressing part its the removing the protective sticker part it's the scratches part and so on so fourth basically i want new when i pay for new

You card is STILL NEW. They just verified for you that all is well with it before sending it back to you.
 
I don't care if someone touches one of my cards that was purchased brand new. Just because they touch it or even stress it for a few minutes doesn't make it not new anymore.
 
You really may want to get the O.C.D thing looked into for your won good. It's not healthy to obsess over trivial things like this.

I am failing to see the problem here... It is still a new card and still under warranty even after the RMA.

so they have a completely different screw in the corner then all the other screws who worked without a problem was is the point of that?

the thing is i told them in details what happend they told me nothing what so ever that there is a risk of me getting it back they told me nothing

Even if you told them in detail what happened, they're still not going to take the risk and make promises without seeing the card for themselves.  I could promise a dealership up and down that the only thing wrong with my car is a bad wheel bearing, but they're still going to do their own diagnosis once the car gets there.
 
You need to calm down and try to be a little more rational about this entire issue.

ZZZZzzzzzz....... *yawn*.....someone wake me up where there is a real problem please........zzzzzZZZZZ

zzcool,
 
Please email me directly - I will see if there is anything we can do to assist.