Valve Facing Potential $3m Fine For Breaking Australian Consumer Law

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XrayMan
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2016/11/16 22:13:12 (permalink)
 
Australians have a right to a refund for faulty or defective goods, and video games are no exception.     Link

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#1

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    stalinx20
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    Re: Valve Facing Potential $3m Fine For Breaking Australian Consumer Law 2016/11/16 23:48:06 (permalink)
    Nice, and good.

    So am I understanding regardless of what Steam's policy is, even if you play passed 2 hours of game-time, all Australian consumers are granted their full refund?

    #2
    Brad_Hawthorne
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    Re: Valve Facing Potential $3m Fine For Breaking Australian Consumer Law 2016/11/17 09:03:40 (permalink)
    Would be funny to see how many games get refunds after Steam completionist achievements are accomplished. Most games have at least some bugs or instability happening in them. The definition of faulty or defective better be very stringent, or it opens a whole can of worms.

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    aka_STEVE_b
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    Re: Valve Facing Potential $3m Fine For Breaking Australian Consumer Law 2016/11/17 10:11:04 (permalink)
    I'm all for refunds based off false advertising & bad porting/coding issues  - but there definitely should be some kind of time limits too it ....

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    knightsilver
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    Re: Valve Facing Potential $3m Fine For Breaking Australian Consumer Law 2016/11/17 18:48:33 (permalink)
    Australian law makers must be getting low on their cheeseburger cash for the week?
     
     

     
     
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    veganfanatic
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    Re: Valve Facing Potential $3m Fine For Breaking Australian Consumer Law 2016/11/17 20:31:42 (permalink)
    perhaps if game developers could overcome being overly ambitious it would be less of a problem
     


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    stalinx20
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    Re: Valve Facing Potential $3m Fine For Breaking Australian Consumer Law 2016/11/17 20:40:32 (permalink)
    knightsilver
    Australian law makers must be getting low on their cheeseburger cash for the week?
     
     


    yeah...no, the laws in Australia are obviously different. 2 hours of game time (in my opinion) is not enough to see if you like the game or not. It should be extended to 4 at least. This is for United States. The laws in Australia are obviously different, and this asinine 2 hour rule doesn't apply to Australia, just like how the policies for EVGA Europe or EVGA Asia are completely different than EVGA USA, and you have people from Europe and Asia who complain because the rules are justified differently across the globe.

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