Paragon_X
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So i have ordered my thermal pads on the 28th of October and is still on awaiting shipment. Please give me an update. First I call support and none answers and then I have no update for over 2 weeks on my order.
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Re: Thermal Pads shipment
2016/11/13 06:26:55
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The thermal pads are shipping as they arrive. This has been stated tooany times to count in the thermal pad thread.
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max883
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Re: Thermal Pads shipment
2016/11/13 07:23:58
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Same here. My card is getting hoter by the day!
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Bar81
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Re: Thermal Pads shipment
2016/11/13 07:48:08
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Scarlet-Tech The thermal pads are shipping as they arrive. This has been stated tooany times to count in the thermal pad thread.
That's not really helpful. It gives people no indication as to when their pads will ship.
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ZeroBANG
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Re: Thermal Pads shipment
2016/11/13 07:50:26
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yeah it's been over 2 weeks now... i would like on official update why this is taking so long as well, it's just thermal gunk after all.
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GfxGuy
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Re: Thermal Pads shipment
2016/11/13 08:02:22
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Scarlet-Tech The thermal pads are shipping as they arrive. This has been stated tooany times to count in the thermal pad thread.
People are constantly asking this question because EVGA is very vague about the possible shipping dates. EVGA for sure knows a time frame when they will get the next batch of pads from their supplier and thus could give us a better estimated date than "as soon as they arrive". About 3 weeks ago EVGA said they will start shipping in 2 weeks. But it seems the first batch of pads they got and have sent out was only enough for a very small fraction of the number of people who actually requested them. So can the rest of us expect to get the pads before christmas? Or are there simply too many requests for EVGA to handle them?
post edited by GfxGuy - 2016/11/13 10:56:51
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EVGATech_MDecker
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Re: Thermal Pads shipment
2016/11/13 14:09:41
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Hello, I apologize for the delay and appreciate your patience. Thermal mod kits will be shipping soon however there is not a specific ETA date unfortunately. Once the thermal mod kit ships we will update the http://www.evga.com/thermalmod/ page with your tracking information.
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Luta Wicasa
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Re: Thermal Pads shipment
2016/11/13 16:52:02
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I wasn't aware of any tracking on the thermal mod kits....only gives date shipped and expect 1-2 week delivery time *EDIT* Now that the kit arrived (day before yesterday) the page gives me a tracking number
post edited by Luta Wicasa - 2016/11/17 09:32:17
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Legacy-ZA
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Re: Thermal Pads shipment
2016/11/14 04:19:58
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EVGATech_MDecker Hello, I apologize for the delay and appreciate your patience. Thermal mod kits will be shipping soon however there is not a specific ETA date unfortunately. Once the thermal mod kit ships we will update the http://www.evga.com/thermalmod/ page with your tracking information.
Good to hear; I am still currently on "awaiting shipment" I'll keep an eye on that page. :)
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Everons
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Re: Thermal Pads shipment
2016/11/14 05:21:38
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Third week now, still "awaiting shipment" Posting from the UK.
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imricko99
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Re: Thermal Pads shipment
2016/11/14 06:23:13
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Mine is under awaiting shipment as well so I've ordered my own thermal pads. Do not wait for EVGA to ship one to you. Just grab some cheap ones from ebay / amazon link from one of the threads here, apply it, and put EVGA on your to avoid list the next time you get a graphics card.
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Xavi91
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Re: Thermal Pads shipment
2016/11/14 07:34:36
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Mine says "pending shipment", I don't how if that's any different from "awating shipment"
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GfxGuy
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Re: Thermal Pads shipment
2016/11/14 08:02:59
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EVGATech_MDecker I apologize for the delay and appreciate your patience. Thermal mod kits will be shipping soon however there is not a specific ETA date unfortunately. Once the thermal mod kit ships we will update the page with your tracking information. Dear MDecker, thank you for your answer - I really appreciate getting a reaction from an EVGA official. However, I was well aware of the URL and the status showing on this site but "soon" is just as vague as "Awaiting Shipment". I've had this status for almost 3 weeks now and considering that the delivery itself might take a week I'm actually wondering if I can expect to get the thermal pads before Christmas. I mean you should be able to give us an estimate within a 2 or 3 weeks window since you should know the total number of requests and how many of them you're able to process per week. Furthermore I think we would all appreciate a bit more than just a verbal apology. Sth. more substantial which gives us customers the impression that you're actually sorry. Especially for those among us who will have been waiting for more than a month to get the pads.
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lapintoxic
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Re: Thermal Pads shipment
2016/11/14 12:09:33
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This is obviously going to depend based on the demand at the time your requested the pads and the quantity they are receiving but this is my experience with the process: 1- Requested the pads on 11/02 2- Pads shipped on 11/11 3- Pads received on 11/14 4- Can't wait to open up my GPU sometime this week Thanks to EVGA for sending those out free of charges and for the easy RMA process
post edited by lapintoxic - 2016/11/14 12:17:40
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Paragon_X
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Re: Thermal Pads shipment
2016/11/14 12:11:54
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So that means a total wait time of over 1.5 month for some thermal pads if they take 1-2 weeks to get to destination and haven't even been shipped yet. In the mean time I cant use my card pretty good 490 euro spent. And don't tell me its optional and those kind of talk it is needed.
Awesome.....
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Paragon_X
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Re: Thermal Pads shipment
2016/11/14 12:13:06
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lapintoxic This is obviously going to depend based on the demand at the time your requested the pads and the quantity they are receiving but this is my experience with the process: 1- Requested the pads on (can't find the exact date) 2- Pads shipped on 11/11 3- Pads received on 11/14 4- Can't wait to open up my GPU sometime this week Thanks to EVGA for sending those out free of charges and for the easy RMA process
Check your email and tell me when you ordered them please, you should have a receipt when you placed your order.
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Legacy-ZA
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Re: Thermal Pads shipment
2016/11/14 12:17:00
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lapintoxic This is obviously going to depend based on the demand at the time your requested the pads and the quantity they are receiving but this is my experience with the process: 1- Requested the pads on (can't find the exact date) 2- Pads shipped on 11/11 3- Pads received on 11/14 4- Can't wait to open up my GPU sometime this week Thanks to EVGA for sending those out free of charges and for the easy RMA process
I am happy for you. I requested mine on the 24th October 2016, unfortunately for me I am still on "Awaiting Shipment"
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lapintoxic
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Re: Thermal Pads shipment
2016/11/14 12:21:22
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I edited my original post with the date. It was on 11/02 so it took less than 2 weeks in my case. I know EVGA would offer to RMA your card if you do not wish to wait for the pads. I have RMA's my first 1080FTW just before they start shipping them with the pads but they offered to send me a new one if I did not feel like opening my GPU which I refused because it would be a fun experience IMO. Now, I am not sure if they ship them from different locations based on your location and if the stock they have might be more sparse but I have used my card until now without the pads and have not had any issues. I would, like everyone else, recommend for good airflow in your case and cranking up the FANs a little if needed which is what I do when I play games anyway as I expect my CPU/GPU to heat up the case quite a bit. Just my 2 cents.
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DeathAngel74
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Re: Thermal Pads shipment
2016/11/14 12:22:10
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Next week will be a month. We all know Thanksgiving is coming too, so that might slow things down a bit. This is why I bought mine from Amazon....Not going to wait another 3 weeks to a month to use the $500 gfx I paid for to use in my gaming rig! Especially, since shipment to delivery time is 2 to 3 weeks alone. Not complaining, just sayin'....
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Paragon_X
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Re: Thermal Pads shipment
2016/11/14 12:33:56
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lapintoxic I edited my original post with the date. It was on 11/02 so it took less than 2 weeks in my case. I know EVGA would offer to RMA your card if you do not wish to wait for the pads. I have RMA's my first 1080FTW just before they start shipping them with the pads but they offered to send me a new one if I did not feel like opening my GPU which I refused because it would be a fun experience IMO. Now, I am not sure if they ship them from different locations based on your location and if the stock they have might be more sparse but I have used my card until now without the pads and have not had any issues. I would, like everyone else, recommend for good airflow in your case and cranking up the FANs a little if needed which is what I do when I play games anyway as I expect my CPU/GPU to heat up the case quite a bit. Just my 2 cents.
The Problem with RMA is that I will get a refurbished card, which is unacceptable when i paid the full price for a new one. Also may I ask in which country are you in ?
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orlando2542
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Re: Thermal Pads shipment
2016/11/14 12:38:05
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lapintoxic
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Re: Thermal Pads shipment
2016/11/14 12:39:12
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To be honest, I would not know if the card I received was a refurbished or not but it looked brand new to me. I am located in the US.
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Paragon_X
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Re: Thermal Pads shipment
2016/11/14 12:45:17
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orlando2542 Guys, I know that for international it could be pricey. But why not just go to amazon and look for a 2.0 mm thermal pad? It's 26.5 mm and 56.5 mm with a 2 mm thickness that's it and the thermal paste. The pads will go for $10 top and a decent thermal paste $5 = $15 total saving you $650 worth of a GPU or the troubles of RMA'ing your card. I just did that and replace it myself , changed inductors , Vram and memory pads Check out this vid is really good too. https://www.youtube.com/watch?v=mHUKqiketQw https://www.amazon.com/100mmx100mm-Heatsink-Silicone-Conductive-Electronic/dp/B00LTN4IM8/ref=sr_1_1?s=pc&ie=UTF8&qid=1479155980&sr=1-1&keywords=2mm+thermal+pads The pads are 2.0 and can be squeezed down to 1.5
This as mentioned in an other post will void your warranty. Only the non existent evga provided pads are approved. Also that vid uses thermal grizzly pads which are about 9.0w/m-k which have about 3x more thermal conductivity than the generic ones you used.
post edited by Paragon_X - 2016/11/14 12:48:02
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orlando2542
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Re: Thermal Pads shipment
2016/11/14 12:47:46
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Can I have a moderator confirming this???
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Paragon_X
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Re: Thermal Pads shipment
2016/11/14 12:53:56
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orlando2542 Can I have a moderator confirming this???
http://imgur.com/a/jMsfU
here is the part from the video that shows it and the image below from Thermal Grizzly's Page. I was mistaken its 8w/m-k which ist still over the double conductivity form the generic ones (3.2w/m-k) , Also mind you those are some expensive thermal pads check the last image on the album.
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elkido122
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Re: Thermal Pads shipment
2016/11/14 19:00:54
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i requested my pads on oct 29th and still am on " awaiting shipment " ...... sad
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Re: Thermal Pads shipment
2016/11/14 19:38:17
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Once your shipment does anything it moves like wildfire IMHO, shipped 11/11 (holiday) received today 11/14.
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Jimbo2112
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Re: Thermal Pads shipment
2016/11/14 19:59:34
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I received mine today. I don't remember when I ordered them but it wasn't right after they became available.
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parch11
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Re: Thermal Pads shipment
2016/11/14 20:15:56
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I also received mine today. I ordered the same day the link was posted in the forums. As for the thermal paste, it comes in a small plastic package package. Its not like in the video in the syringe looking thing.
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Nightmare90
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Re: Thermal Pads shipment
2016/11/15 02:30:48
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May you tell me which thermal paste is used? If is has a too low thermoconductivity I will replace it with a different paste having a higher conductivity.
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