Where's my RMA?

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ztraver
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2016/11/06 06:32:52 (permalink)
EVGA,
 
Open RMA status says received as of 02NOV2016, but it still says Preparing to Ship Product. It has been 3 business days now, should I be expecting some kind of back log? Are there no 1080 FTW Hybrids in stock?
 
Thanks,
Zach
#1

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    EVGATech_EddieH
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    Re: Where's my RMA? 2016/11/06 10:46:44 (permalink)
    Hello ztraver,
     
    We are currently experiencing a higher than normal request for RMA's.  I do see that your RMA was received on Nov. 2nd,  I would allow a couple of additional business days before your replacement is set to ship out.  I will also send a follow up email to our RMA Manager to further review if in fact there is any further delays.  We do appreciate you patience and understanding.
     
    _Eddie
     


    For 24/7 Technical Support call us @ 888.881.3842 // Para soporte en Español, por favor póngase en contacto con nosotros por correo electrónico: Soporte@EVGA.com o póngase en contacto a través de Skype: SuporteEVGA // Para obter suporte em Português, por favor contacte-nos por e-mail: Soporte@EVGA.com ou entre em contato via Skype: SuporteEVGA
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    ztraver
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    Re: Where's my RMA? 2016/11/08 04:35:49 (permalink)
    EVGA, 
     
    Now, when I open my RMA tab, it says I have no Open RMAs. What is the issue with this?
     
    Zach
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    ztraver
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    Re: Where's my RMA? 2016/11/08 04:46:56 (permalink)
    Nevermind.
     
    #4
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