No qualified product for thermal pad order?

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lord_pepin
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2016/10/31 12:40:50 (permalink)
I bought a GTX 1080 FTW Hybrid card and when I try to order the thermal pad mod, i get a "YOU HAVE NO QUALIFIED REGISTERED PRODUCTS" message.
 
Why is that?
 
Thanks in advance!
 
Stephane
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    howdy2u2
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    Re: No qualified product for thermal pad order? 2016/10/31 12:41:44 (permalink)
    lord_pepin
    I bought a GTX 1080 FTW Hybrid card and when I try to order the thermal pad mod, i get a "YOU HAVE NO QUALIFIED REGISTERED PRODUCTS" message.
     
    Why is that?
     
    Thanks in advance!
     
    Stephane


    Did you register your device with EVGA?

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    bcavnaugh
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    Re: No qualified product for thermal pad order? 2016/10/31 12:43:53 (permalink)
    Welcome to the Forum lord_pepin
    They also are having issues on the Request Web Page that EVGA is now working.

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    brokencross
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    Re: No qualified product for thermal pad order? 2016/10/31 13:13:16 (permalink)
    lord_pepin
    I bought a GTX 1080 FTW Hybrid card and when I try to order the thermal pad mod, i get a "YOU HAVE NO QUALIFIED REGISTERED PRODUCTS" message.
     
    Why is that?
     
    Thanks in advance!
     
    Stephane


    Doesn't the hybrid have the blower reference design? If so, there are no issues, so it's obvious you're not qualified.

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    lord_pepin
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    Re: No qualified product for thermal pad order? 2016/10/31 13:24:37 (permalink)
    howdy2u2
    lord_pepin
    I bought a GTX 1080 FTW Hybrid card and when I try to order the thermal pad mod, i get a "YOU HAVE NO QUALIFIED REGISTERED PRODUCTS" message.
     
    Why is that?
     
    Thanks in advance!
     
    Stephane


    Did you register your device with EVGA?


    Thank you for you fast reply.
     
    Yes I did register my card in order to get the free Powerlink. :)
    #5
    howdy2u2
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    Re: No qualified product for thermal pad order? 2016/10/31 13:32:17 (permalink)
    lord_pepin
     
    Thank you for you fast reply.
     
    Yes I did register my card in order to get the free Powerlink. :)




    Your Welcome,
    See Brokencross's post above. I believe he is correct since yours is a Hybrid, the extra thermal pads are not required (from what I gather from all of this) . If there is any doubt contact EVGA tech support with your concerns. They are usually pretty quick on replies if you choose to contact via E-mail, you could even call if you choose.

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    lord_pepin
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    Re: No qualified product for thermal pad order? 2016/10/31 13:45:55 (permalink)
    howdy2u2
    lord_pepin
     
    Thank you for you fast reply.
     
    Yes I did register my card in order to get the free Powerlink. :)




    Your Welcome,
    See Brokencross's post above. I believe he is correct since yours is a Hybrid, the extra thermal pads are not required (from what I gather from all of this) . If there is any doubt contact EVGA tech support with your concerns. They are usually pretty quick on replies if you choose to contact via E-mail, you could even call if you choose.


    Thanks again. I will contact support and post back their answer.
     
    Cheers,
     
    S.
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    jlp209
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    Re: No qualified product for thermal pad order? 2016/10/31 14:27:10 (permalink)
    I contacted support last week about this issue, can't remember which thread I posted in though. But support told me that my card (1080 FTW Hybrid) does not suffer from this issue and no need for additional thermal pads.

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    #8
    XrayMan
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    Re: No qualified product for thermal pad order? 2016/10/31 23:07:30 (permalink)
    jlp209
    I contacted support last week about this issue, can't remember which thread I posted in though. But support told me that my card (1080 FTW Hybrid) does not suffer from this issue and no need for additional thermal pads.




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