Elune2222
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Today my GTX 980 TI Decided to burn itself out and every time I attempt to turn my PC on it will instantly cut itself out to prevent the system from starting, is there anything that I can do to fix my graphics card, this happened when I was playing Rust on my system and the moment I smelt burning from my PC it instantly turned off, the card wasn't even overclocked. Here is a image of my PCB  Is there anything I can myself? I am sure that my card is still under warranty.
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Re: EVGA 980TI Burnt out
2016/10/29 09:59:40
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Welcome to the Forum Elune2222 Good thing you have EVGA for support, have you submitted your Support Ticket for an RAM yet! Did you install a Water Block on this Card?
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Re: EVGA 980TI Burnt out
2016/10/29 10:00:50
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Yep, you can fix that by sending it in for warranty. Sorry to hear this happened and hopefully the turn around is quick.
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Elune2222
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Re: EVGA 980TI Burnt out
2016/10/29 10:36:52
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@bc bcavnaugh
Welcome to the Forum
Good thing you have EVGA for support, have you submitted your Support Ticket for an RAM yet!
Did you install a Water Block on this Card?
Hello, I have made a submission for trouble shooting so I can open a RAM, and no I did not install a water block on the card, I was using the default ACX 2.0 cooler at the time it blew.
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Re: EVGA 980TI Burnt out
2016/10/29 10:46:26
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Thanks for the Update and Keep us posted.
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EVGATech_HudsonH
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Re: EVGA 980TI Burnt out
2016/10/29 14:55:11
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Hello Elune2222 and welcome to the forums!
I am sorry to hear that you experienced this issue with your card. Unfortunately these components do fail some times. I was able to look up your account and you are indeed under warranty. I have responded to your ticket with further instructions. If you have any additional questions or concerns please feel free respond here, through the ticket or send me a PM!
i7 4790k | EVGA GTX 1070 | Z97 | 16GB 2133mhz | Kingston 120gb SSD & WD 1TB HD | NZXT something case 1080p 144hz 24in. & 1080p 24in. | 84Key Outemu Blue Switches | Zowie FK1 | HyperX Cloud | Samson Meteor
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Elune2222
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Re: EVGA 980TI Burnt out
2016/10/30 02:56:11
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Just sent off my RAM request, thank you for all the help I will keep posted :)
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Dyce9984
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Re: EVGA 980TI Burnt out
2016/11/11 09:57:45
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I would like to add, that I too have had the exact same failure this past week (same r33 VRM) on my 980ti ACX2 sc+ model, I have a support ticket open but am awaiting an official response
post edited by Dyce9984 - 2016/11/11 10:00:04
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Dr.Death
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Re: EVGA 980TI Burnt out
2016/11/11 17:31:19
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I was looking at the attached images of the op's card and dyce9984's notice the difference in the parts used ?? may be nothing, but like the R33 stamped on the top is not the same lettering used [??] then the chips beside them one is 470/58 and the other is 470/53 then the ones with the 330 on them as well the numbers under the 330 are different ?? may mean nothing just thought to point that out for fun
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Elune2222
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Re: EVGA 980TI Burnt out
2016/11/12 04:19:37
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That because I fully removed the plating in an attempt to find out what the problem was at the time, thankfully I got in contact with EVGA support and they approved my RMA I just have to shop my faulty card of to their dept and they will send a replacement, 10/10 service so far :)
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Dyce9984
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Re: EVGA 980TI Burnt out
2016/11/14 07:40:32
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EVGA have authorised my RMA, just awaiting for the address details and the actual RMA number
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Elune2222
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Re: EVGA 980TI Burnt out
2016/11/23 19:11:53
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bcavnaugh
Thanks for the Update and Keep us posted.
Just received my new card today which turns out to be a 1070, I really am truly grateful for the replacement 10/10 service and support, will be buying all products from EVGA in the future thank you so much! :)
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