Strange Ram issue. 6GB installed but only 3.99 usuable?

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Alucard666
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2010/03/18 10:45:09 (permalink)
Task manage tells me I have 4087 GB or Ram and the windows experience says I have 6.00gb insalled and only 3.99GB usable and the system when posting says I have 4 gb installed instead of 6gb but elite tells me I have 6gigs... ****?!

Which is it??!?!?!?

All I've done is a few windows updates.


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    rjohnson11
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/18 10:51:30 (permalink)
    A number of things can cause this. First of all are you overclocking the ram? Has it worked previously? Go back into the BIOs first and make sure that the ram manufacturer's recommended settings and voltage are followed.
    post edited by rjohnson11 - 2010/03/18 10:55:25

                
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    Alucard666
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/18 10:53:03 (permalink)
    rjohnson11

    A number of things can cause this. First of all are you overclocking the ram? Has it worked previously? Go back into the BIOs first and make sure that the manufacturer's recommended settings and voltage are followed.


    I had overcloekd it up by 36 mhz as I'm running the mushkin redlines. I'm currently using the XMP profile. should I disable that and manually set the timmings? I'm running my ram now @ 1536Mhz. @ 1.65V


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    rjohnson11
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/18 10:57:02 (permalink)
    OK, try a manual setting for the timing and voltage rather than the XMS profile and see if that fixes it first. If that does NOT work then lower the overclock a wee bit.

                
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    KMoore4318
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/18 11:14:29 (permalink)
    My Mushkins did not like 1.65, DimV, but work well at 1.60, I'm running 1648 with a 2:8 and 206 clock. +200 Vtt.

      
         
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    rjohnson11
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/18 13:34:32 (permalink)
    Bent CPU pins can also cause this.

                
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    firstblud
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/18 14:31:46 (permalink)
    most likely bent pins. i had this issue with a gigabyte board (but it can happen to all brands of motherboards) and had it returend immediately. 9/10 times it's the motherboard.

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    lancelot737
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/18 16:18:22 (permalink)
    I had this problem and it was a inoperative slot.  Had to rma my board.  New board, same setup 6G recognized...


     


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    TBahre
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/18 16:19:42 (permalink)
    have a look here, you are not alone: http://forums.evga.com...mp;m=16223&mpage=1

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    gosmeyer
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/18 16:35:52 (permalink)
    ^+1^  The real deal!


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    Alucard666
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/18 23:27:19 (permalink)
    Interesting... thanks for linking that post, strange that a pin would bend without me touching the socket or cpu and stranger that a slot would just crap out.... hmmm


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    GhostImage
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/18 23:53:32 (permalink)
    Have you updated your bios recently? If yes try to reverse to an older one.
    Here is the copy of PM Ive received just today.
    CPrestridge
    "My box recognizes my 6gb.  It even recognizes it overclocked.  If i switch to any of the newer bios's after august of last year, I either crash or loose 2 gigs of ram.  I do all the same settings and crunch.  

    I back down to the older bios and it works again and overclocks again and its all there. "

    Maybe it will work for you. Good luck



     
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    Alucard666
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/19 00:06:25 (permalink)
    Welll I decided since nothing I tried was working to try memtest.... 2 of 3 sticks passed....and one stick...well when I'd boot the system it'd shut down about 8 seconds after power on before the system posts and reboot.... I say its a bad stick.... :-(

    Sad part about it is... I've had this ram less than a month *Ordered from the egg on the 25th of feb.* and even worse is I bought this ram to replace some bad Corsair ram and to tide me over while I went through RMA.... buuuuut..... now this ram has failed me too.... and much faster than my corsair....

    To make things more interesting.... Both kits failed shortly after I did bios updates to my mobo....

    I'm not putting the blame on evga or anything...but it is beginning to make me wonder...


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    johnksss
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/19 17:32:28 (permalink)
    Alucard666 

    Interesting... thanks for linking that post, strange that a pin would bend without me touching the socket or cpu and stranger that a slot would just crap out.... hmmm 
     


    did you try it?
    remove the cpu out of the socket and then put the cpu back in the sock. put stock cooler on top and put questionable ram in the questionable slot...usually slot 5.

    more than likely it was never your ram, but your cpu being over tighten in the socket. and from time to time..needs to be reseated...even if you did nothing....i have had this happen time and time again. rma'd ram only to find out..it was user error. i would try reseting the cpu first.


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    geforce10
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/19 19:04:39 (permalink)
    Alucard666

    Task manage tells me I have 4087 GB or Ram and the windows experience says I have 6.00gb insalled and only 3.99GB usable and the system when posting says I have 4 gb installed instead of 6gb but elite tells me I have 6gigs... ****?!

    Which is it??!?!?!?

    All I've done is a few windows updates. 
     


    I think you will find that this is a issue that many people face with this motherboard.  Just Google" X-58 Classified 3.99gb usable, and you will find many, many post's about people having this problem.  It seems to be related to just Evga X-58 boards only.  I don't recall seeing any Asus, Gigabyte or any other boards having this problem.  Strange thing is that some people don't have any problems.  I know I do have this issue, check out this link.  http://forums.evga.com/tm.aspx?high=&m=231695&mpage=1#240308


    My issue is that when I first turn on the PC, only shows 3.99gb available in windows AND the bios, so its not a windows issue, at least for me anyway.  As soon as I power up, and then off, I then power back up and all 6gb shows available.  Now, this is with stock settings.  Things get really weird when I over clock.  Sometimes it works right, sometimes it doesn't.


    Just for the heck of it, reset your cmos and use all defaults, then power off completely.  Now power it back up and see if all your ram shows up.  There seems to be two different issues, the one that I am having, and other people cant get all the ram to show up no matter what they do.  I have tried increasing the vtt voltage and that didn't do anything.  Plain and simple, Evga needs to fix this issue.  Its not our ram, there are way to many people having this issue for it be be memory related.  Now, maybe there is a manufacturing defect in the motherboards.  Who knows, but I wish I could get it fixed.  I am thinking about posting a thread asking Evga to investigate this issue.  I'm sure they know about it, but they just don't seem like the want to do anything about it.


    Good luck.






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    johnksss
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/19 19:25:56 (permalink)
    exactly!
    and do you know what the answer is to the x58 4 gb problem 95 percent of the time?
    your cpu.
    it's either to tight in the socket or it needs to be taken out and put back in. put your stock heat sink back on then power up. if it boots right..you have your answer.

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    Alucard666
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/19 19:52:36 (permalink)
    Interesting... guess I should dismantle it and see what happens after a cpu reseat.... will test that out and see.... thanks


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    johnksss
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/19 20:10:14 (permalink)
    i only say this because this was told to me by evga staff who are very familiar with this problem.
    hell, i dismissed it a few times till i actually tried it and it worked...i was rather shocked actually. but now when it happens...i just reaset the cpu and all is good.

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    Alucard666
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/19 20:52:25 (permalink)
    Well I gave it a shot and reseated my cpu and ram several times each.... No such luck XD

    Its either the RAM, which I think is most likely..... The board, which hey it could happen I guess.....*Even though glancing over all the pins under an LED flashlight showed now bent or obstructed pins. And I blew the entire system and all components out with compressed air* ....Or the cpu which I seriously doubt...XD

    Idk..... I have my old corsair ram on its way back and it should be in shortly.... I'll probably call newegg tomorrow and get this mushkin swaped for the Gskill tridents....

    We'll see what happens.... Either way this is very frustrating... 


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    johnksss
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/19 20:59:44 (permalink)
    did you use the stock heat sink to do your testing?

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    Alucard666
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/19 21:05:38 (permalink)
    yea


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    johnksss
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/19 21:08:06 (permalink)
    okay..
    take one stick and put it in 1 then 3 then slot 5
    make sure it shows up as two gigs or the computer boots.


    we are looking for a specific code which tells if your ram is bad...
    it's  00-EO-O8

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    Alucard666
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/19 21:12:27 (permalink)
    Well I already tested them each 1 at a time in slot 1 and one sticks fails to boot the system...so I'm pretty sure its bad ram... I guess I'll know for sure when the corsair gets here. XD


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    johnksss
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/19 21:17:02 (permalink)
    if it made the hi/low sound and you seen that code..yep..ram is bad.

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    Alucard666
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/19 21:24:49 (permalink)
    Hi low sound?


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    #25
    johnksss
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/19 21:31:33 (permalink)
    yes.
    when the ram wont display or boot. it does a hi/low sound and then flashes the codes OO-EO-O8. over and over.
    this is with the n761/760 classifieds.

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    #26
    Alucard666
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/19 21:32:54 (permalink)
    I have a 759 classified and have never experienced this hi/low sound you're talking about.


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    #27
    johnksss
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/19 21:57:19 (permalink)
    thought you had a 760/761. so that's probably why you never heard it. but the codes should still show  on the board when your booting the computer.

    Given to me by Ibuypower.com!! - Asus G752VS | 6820HK | 32GB | 2400Mhz | 17.3 G-Sync 75Hz | 1070N | 256 NVMe | 1 TB HD | DVDRW | AC Wifi
    Purchased from Ken@gentechpc - Sager NP9873/P870DM3-G | 6700K | 1080N SLI | 120Hz 94% | 256 OCZ RD400 | 16GB Corsair 3000 Mhz | Killer Wifi | 660W | TB3 |
    For sale: Sager NP9570 | 4960X | 980M SLI | 120hz Screen |2 256 SSD's | 16GB 2400 MHZ | AC-WIFI 1.3 Gbps | Blu-ray | 660W | AC-100
    Quit jumping on examples as if they are topics. A favorite forum mistake.

    #28
    Alucard666
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/19 23:20:12 (permalink)
    So removed the 'bad stick' and reformated my windows and was installing drivers and programs... the noticed now I apparently have 4.00gb installed with only 1.99gb usuable....****?!?

    Is this my board or cpu ?!?!?!?1


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    #29
    vaughn_degolyer
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    Re:Strange Ram issue. 6GB installed but only 3.99 usuable? 2010/03/19 23:57:59 (permalink)
    have you checked in msconfig?  Under boot and then advanced options...make sure the maximum memory is unchecked. 

    PS is that miramar in San Diego you live in or somewhere else?

    48GBs of Ram
    38 cores
    16Tb
    never enough...
    #30
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