Hello everyone,
 
My name is Derick, I am EK Waterblock's new forum rep. I've been assisting others with EK questions via OCN for quite some time but now I am expanding to other tech forums. I want to open this thread for people to ask any questions they may have about EK products.
 
Before asking questions please consult our website dedicated to users who have any compatibility questions.
www.coolingconfigurator.com

Our YouTube channel also has many How-To Videos that can help with most questions users have.
EKWB YouTube Channel
 
This website will assist with nearly any question you may have concerning compatibility with any of our products including but not limited to CPU, GPU, and chipset blocks. Any other questions that can't be solved by the CC can be asked here.
 
Of course besides compatibility questions I am here to answer any other questions related to EKWB products. I will also assist with any questions pertaining to how to setup and configure your water cooling loop. Our video on YouTube detailing how to install one of our EK-Kit's will help with most of those questions I hope.
 
I will *attempt* to keep the [following] post updated with waterblocks that are currently either in progress or we plan to make blocks for. Feel free to ask about what blocks are currently planned but please do a little research beforehand so I don't end up answering if the Asus Maximus VI Formula will be receiving a block 400x like I do on Facebook ;)
 
Trust me, I push to get pictures up of new products that we can either preview or are ready to be purchased as soon as humanly possible. Manufacturing takes time and we do our best to deliver the blocks as soon as we can but we are a small team.
 
If you have a product that isn't working correctly and you would like to RMA, I cannot help you with this. Our support team would love to assist you with this problem and you can open a ticket at www.ekwb.com/support . Please do not PM or post here any problems such as "My radiator came damaged, fix this". You will receive much faster help by contacting our support directly.
 
I hope this thread is ok with Staff, I know some forums are picky because they think support threads are seen as advertising. If any staff has any problems feel free to PM me. I just want it to be clear that the purpose of this thread is not advertisement. We understand that water cooling can be confusing to some and we want to be able to provide support to as many people as possible, that is the purpose of this thread. Thank you for reading and lets all have a good time :)
 
Also; feel free to post images of your rigs featuring EKWB products here!

Awesome, glad we got someone from EK here. Just wanna say I rally like your products and I recently watercooled for the first time and went with one of your blocks. Keep up the great work!

1. The mounting screws are M3x4
See 3.3 in the manual: http://www.ekwb.com/shop/EK-IM/EK-IM-3831109868256.pdf
 
2. Unfortunately it is still in development and currently set for early to mid October.
 
3. It really depends on how well the 780 Classified blocks sell. If we don't sell that much then not likely. The 780 classified seems to be pretty popular though and a lot of users like yourself seem frustrated with Swiftech (that I've seen). We're hoping for good sales so we can justify to continue to make blocks for the higher end non-reference EVGA cards.

Hi Derick,
 
While I understand that you need to have good sales to justify continued production of non-reference EVGA cards. You do understand that the classified has been out for months and the HC version and the HC blocks themselves have had a months head start. So while I also would have purchased a EK Fullcover XXL 780 Classified block well before I purchased the Swiftech/EVGA HydroCopper block, given I would the wait I purchased the HC blocks. That was for 3 cards. And I don't imagine I'm the only one with this opinion.
 
So what I'm hinting at is that maybe next time around you could come to the market with a FC block earlier, and actually get a good gauge of how many people might buy the EK version, and for this time around that it isn't an entirely accurate gauge as to interest of blocks for EVGA products.

kubi07
I had the same problem as you seta, all I did was drill a bigger hole for the EK screws to fit and it was fine. Don't know if you're willing to do that though lol.

 I'll try it out, thank you.
I agree Acesi7, the 780 classified been out for awhile and rumors of 800 series out Q1 of 2014 does not give much of a chance for sells. I hope EK are taking this into account.
 
+1 EVGA-EK collaboration.

We are taking into account how late into the market the 780 Classy block is launching. By low sales I meant really low sales.

The 780 Classy block will have a backplate made by us to match it.

Oh and we won't disappoint in the VRM section ;) check out Stren's titan block roundup, we know what's up!

ahhhhhh, I was opening thing thread, hoping to see the classy waterblock. The waiting.......

With what seems like more than a few people interested in the 780 classified would it be possible to do a group for those that want them as a jump-start? I might have money for a 780 classy or 2 next month maybe. depends on how much japanese JCI (car insurance for 2 years) is going to cost me. 

So I want to buy 2 of them :D

I agree, but I think that since Swiftech and EVGA are both based in the US, it is cheaper and easier for them.

lol if it's that expensive with Swiftech, imagine how bad it would be with EK.

Cheaper! 

The 780 Classified block will be less than $170, unless we decide to gold plate it 
 
@Szeged, what were you cleaning it with? Yeah warranty won't be valid anymore unfortunately. I talked to one of the engineers and he said that there should be replacement Titan plexi tops available to order in our webshop (probably resellers as well) soon. If there isn't one in a week then remind me again and I'll bother them for you.

Oh one more question derick, do you know if the classified will get three(or however many) versions of the block like the palit jetstream 780 got? Or will we only get one option?

oh lawd i cant wait :D :D :D tomorrow cant come fast enough.